N-TIERED EURT BREAKDOWN GRAPH FOR PROBLEM DOMAIN ISOLATION

    公开(公告)号:US20170250880A1

    公开(公告)日:2017-08-31

    申请号:US15056596

    申请日:2016-02-29

    Abstract: A method for visual representation of end user response time (EURT) in a multi-tiered network application is provided. Search criteria for searching a repository of client statistics records is received. The search criteria specifies identification information pertaining to a user of a multi-tiered network application experiencing application performance problems and a time period associated with the application performance problems. The identification information identifies an IP address of user's computing device. A plurality of client statistics records matching the search criteria is retrieved from the repository. The retrieved plurality of client statistics records is sorted based on measurements of performance parameters. A graph representing relevant topology hierarchy of the multi-tiered network application is presented to a user based on the sorted client statistics records. The graph visually identifies connections between nodes of the multi-tiered application. The identified connections include potential root-causes of the specified application performance problems.

    Improving charging information accuracy in a telecommunications network

    公开(公告)号:US09681002B2

    公开(公告)日:2017-06-13

    申请号:US14652141

    申请日:2013-12-10

    Abstract: A method for improving charging information accuracy in a telecommunications network with respect to a target user equipment includes: in case of a handover or cell change procedure from a first base transceiver station to a second base transceiver station regarding the target user equipment, transmitting first non-delivered packet data volume information from the first base transceiver station to the second base transceiver station using at least one of the following: an X2 interface between the first base transceiver station and the second base transceiver station, an S1 interface between the first base transceiver station and the core network and the S1 interface between the core network and the second base transceiver station, and user equipment history information regarding the target user equipment; and determining, based on the first non-delivered packet data volume information, the second non-delivered packet data volume information.

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