SYSTEMS AND METHODS FOR MONITORING AND CONTROLLING A SERVICE LEVEL AGREEMENT
    51.
    发明申请
    SYSTEMS AND METHODS FOR MONITORING AND CONTROLLING A SERVICE LEVEL AGREEMENT 有权
    用于监控和控制服务水平协议的系统和方法

    公开(公告)号:US20130132561A1

    公开(公告)日:2013-05-23

    申请号:US13424335

    申请日:2012-03-19

    CPC classification number: H04L67/1097 G06F9/5072 G06F9/5083

    Abstract: Methods and systems for monitoring and controlling a service level agreement are disclosed. A disclosed embodiment comprises a cloud platform hosting at least one application associated with at least one service level agreement, a monitoring module for collecting at least one metric relating to an application hosted on the cloud platform and terms of a service level agreement associated with each of the one or more metrics, and monitoring the metric collected against a service level objective in the service level agreement. The system may additionally comprise a controlling module for mapping a service level objective to a predefined operation rule, identifying one or more actions to be taken in accordance with the rule, assigning a priority to the one or more actions identified in accordance with the rule; and performing the one or more actions in accordance with the assigned priority of each of the one or more actions.

    Abstract translation: 公开了用于监视和控制服务水平协议的方法和系统。 所公开的实施例包括托管与至少一个服务级别协议相关联的至少一个应用的云平台,用于收集与云平台上托管的应用有关的至少一个度量的监控模块以及与每个服务级别协议相关联的服务级别协议的条款 一个或多个度量,并且根据服务级别协议中的服务级别目标监视所收集的度量。 该系统可以另外包括用于将服务级别目标映射到预定操作规则的控制模块,识别根据规则要采取的一个或多个动作,将优先级分配给根据规则识别的一个或多个动作; 以及根据所述一个或多个动作中的每一个的分配的优先级来执行所述一个或多个动作。

    BOTTOM-UP QUERY PROCESSING SCHEME FOR XML TWIGS WITH ARBITRARY BOOLEAN PREDICATES
    52.
    发明申请
    BOTTOM-UP QUERY PROCESSING SCHEME FOR XML TWIGS WITH ARBITRARY BOOLEAN PREDICATES 有权
    用于具有仲裁性预测的XML TWIGS的底部查询处理方案

    公开(公告)号:US20130007038A1

    公开(公告)日:2013-01-03

    申请号:US13170937

    申请日:2011-06-28

    CPC classification number: G06F17/30938

    Abstract: Systems, methods, and computer-readable code for processing queries for XML twigs using bottom-up processing include: receiving, by a computing device, a query XML twig including at least one sub-twig; determining whether an element in an XML tree is a root element of at least one sub-twig of the query XML twig, evaluating an arbitrary Boolean operation in the at least one sub-twig; populating a logic block if the element is a root element of the at least one sub-twig; inserting the element into an appropriate stack of a hierarchical stack if the element is not a root element of the at least one sub-twig; evaluating whether the element contributes to finding results of the query; discarding the element if the element does not contribute to finding results of the query; and determining whether the element is the root of the query XML twig.

    Abstract translation: 用于使用自下而上处理来处理XML枝的查询的系统,方法和计算机可读代码包括:由计算设备接收包括至少一个子枝的查询XML枝; 确定XML树中的元素是否是所述查询XML枝的至少一个子枝的根元素,评估所述至少一个子枝中的任意布尔运算; 如果元素是至少一个子枝的根元素,则填充逻辑块; 如果所述元素不是所述至少一个子枝的根元素,则将所述元素插入层级堆栈的适当堆栈中; 评估该元素是否有助于查找查询的结果; 如果元素对查询结果没有贡献,则丢弃该元素; 并确定元素是否是查询XML树枝的根。

    SYSTEM AND METHOD FOR NOTIFICATION OF EVENTS OF INTEREST DURING A VIDEO CONFERENCE
    53.
    发明申请
    SYSTEM AND METHOD FOR NOTIFICATION OF EVENTS OF INTEREST DURING A VIDEO CONFERENCE 有权
    在视频会议期间通知活动的系统和方法

    公开(公告)号:US20120224021A1

    公开(公告)日:2012-09-06

    申请号:US13039083

    申请日:2011-03-02

    CPC classification number: H04N7/15 H04N7/147 H04N7/155

    Abstract: A computer implemented method is disclosed, the method including but not limited to detecting an event of interest in video conference data for a plurality of video conference participants and notifying an end user of the event of interest. A computer readable medium is also disclosed for containing a computer program for performing the method. A computer implemented method is also disclosed for receiving at an end user device, a notification of an event of interest in a video teleconference, the method including but not limited to receiving at an end user device from a notification indicating a detection of the event of interest in video conference data from the video teleconference for a plurality of video conference participants; and sending data from the end user device to the server requesting a transcription of comments from the speaker in video teleconference.

    Abstract translation: 公开了一种计算机实现的方法,所述方法包括但不限于检测多个视频会议参与者的视频会议数据中的兴趣事件,并通知终端用户感兴趣的事件。 还公开了一种用于包含用于执行该方法的计算机程序的计算机可读介质。 还公开了一种计算机实现的方法,用于在终端用户设备处接收视频电话会议中感兴趣的事件的通知,所述方法包括但不限于在终端用户设备处接收指示检测到的事件的通知 对来自多个视频会议参与者的视频电话会议的视频会议数据的兴趣; 并从终端用户设备发送数据到服务器,请求在视频电话会议中从扬声器转发评论。

    METHODS AND SYSTEMS TO CLONE A VIRTUAL MACHINE INSTANCE
    54.
    发明申请
    METHODS AND SYSTEMS TO CLONE A VIRTUAL MACHINE INSTANCE 有权
    克隆虚拟机器的方法和系统

    公开(公告)号:US20120110574A1

    公开(公告)日:2012-05-03

    申请号:US12938987

    申请日:2010-11-03

    CPC classification number: G06F9/45558 G06F2009/45562

    Abstract: In one embodiment, an initialization script including instructions to define a value of a parameter at a cloned virtual machine instance is generated and stored at a virtual disk of a source virtual machine instance. The value of the parameter at the cloned virtual machine instance is different from the value of the parameter at the source virtual machine instance. An image of the virtual disk is then sent to a virtual machine module. The cloned virtual machine instance is instantiated at the virtual machine module based on the image of the virtual disk.

    Abstract translation: 在一个实施例中,包括用于定义克隆的虚拟机实例上的参数的值的指令的初始化脚本被生成并存储在源虚拟机实例的虚拟磁盘上。 克隆的虚拟机实例上的参数值与源虚拟机实例中的参数值不同。 然后将虚拟磁盘的映像发送到虚拟机模块。 克隆的虚拟机实例基于虚拟磁盘的映像在虚拟机模块中实例化。

    AUTOMATIC REPLICATION AND MIGRATION OF LIVE VIRTUAL MACHINES
    55.
    发明申请
    AUTOMATIC REPLICATION AND MIGRATION OF LIVE VIRTUAL MACHINES 审中-公开
    自动复制和移动虚拟机

    公开(公告)号:US20120084445A1

    公开(公告)日:2012-04-05

    申请号:US12959091

    申请日:2010-12-02

    Abstract: Systems and methods are disclosed herein to automatically replicate and migrate live virtual machine image (VM) files from a primary VM computing device to secondary VM computing devices. The operating parameters (e.g., cost of operation, power consumption, etc.) of a number of secondary VM computing devices are analyzed. Replicas of the primary VM image is stored in the secondary VM devices with operating parameters that meet limiting parameters defined in an SLA. The primary VM image is indexed by its constituent data blocks in an active index, which is compared against a stale index of data blocks. A comparison of the indices will indicate when new data is added to the VM image. The new data is used to update the replicas. Migration is performed by copying the primary VM image or awakening a hibernated secondary VM image replica, and hibernating the current primary VM image.

    Abstract translation: 本文公开了系统和方法,以将主虚拟机映像(VM)文件从主VM计算设备自动复制并迁移到辅助VM计算设备。 分析多个辅助VM计算设备的操作参数(例如,操作成本,功耗等)。 主VM映像的副本存储在具有满足SLA中定义的限制参数的操作参数的辅助VM设备中。 主VM映像由其主动索引中的组成数据块进行索引,该数据块与数据块的陈旧索引进行比较。 索引的比较将指示何时将新数据添加到VM映像中。 新数据用于更新副本。 通过复制主虚拟机映像或唤醒休眠的辅助虚拟机映像副本以及休眠当前主虚拟机映像来执行迁移。

    Predictive Customer Service Environment
    56.
    发明申请
    Predictive Customer Service Environment 审中-公开
    预测性客户服务环境

    公开(公告)号:US20120076283A1

    公开(公告)日:2012-03-29

    申请号:US13239195

    申请日:2011-09-21

    Abstract: A mechanism for facilitating customer interactions within a customer service environment provides prompt and accurate answers to customer questions. A smart chat facility for use in a customer service environment to predict a customer problem examines a customer chat transcript to identify customer statements that set forth a customer issue and, responsive to this, can route the customer to an agent, an appropriate FAQ, or can implement a problem specific widget in the customer UI. Customer queries are matched with most correct responses and accumulated knowledge is used to predict a best response to future customer queries. The iterative system thus learns from each customer interaction and can adapt to customer responses over time to improve the accuracy of problem prediction.

    Abstract translation: 促进客户服务环境中的客户交互的机制可以提供客户问题的即时和准确的答案。 在客户服务环境中用于预测客户问题的智能聊天设施检查客户聊天记录,以识别出客户问题的客户声明,并且响应于此可将客户路由到代理,适当的常见问题解答或 可以在客户界面中实现特定于问题的小部件。 客户查询与最正确的答案匹配,积累的知识用于预测未来客户查询的最佳响应。 因此,迭代系统从每个客户交互中学习,并可随时间适应客户响应,以提高问题预测的准确性。

    LEVERAGING SMART-METERS FOR INITIATING APPLICATION MIGRATION ACROSS CLOUDS FOR PERFORMANCE AND POWER-EXPENDITURE TRADE-OFFS
    57.
    发明申请
    LEVERAGING SMART-METERS FOR INITIATING APPLICATION MIGRATION ACROSS CLOUDS FOR PERFORMANCE AND POWER-EXPENDITURE TRADE-OFFS 审中-公开
    利用智能手机开展性能和电力支出交易的云计算应用程序移交

    公开(公告)号:US20110289329A1

    公开(公告)日:2011-11-24

    申请号:US12893415

    申请日:2010-09-29

    CPC classification number: G06F1/329 Y02D10/24

    Abstract: Managing power expenditures for hosting computer applications. A smart meter can receive electricity pricing information for a data center or other group of computing resources that host computer applications, such as a cloud computing environment. An application manager to determine how much electricity can be saved by operating the applications at a reduced performance level without compromising performance metrics for the applications. A site broker can determine how to sequence the performance levels of the applications to meet an electricity usage budget or to otherwise reduce electricity consumption or costs, for example during a peak load time period. The site broker can also select one or more applications to migrate to another cloud to meet the electricity usage budget or to reduce electricity consumption or costs. A hybrid cloud broker can interact with the site broker to migrate the selected application(s) to another cloud.

    Abstract translation: 管理托管计算机应用程序的电力支出。 智能电表可以接收数据中心或其他主机(如云计算环境)等计算机应用的计算资源组的电价信息。 应用程序管理器通过在降低的性能级别上操作应用程序来确定可以节省多少电力,而不会影响应用程序的性能指标。 站点经纪人可以确定如何对应用的性能水平进行排序,以满足用电预算,或者以其他方式减少电力消耗或成本,例如在峰值负载时间段期间。 站点代理还可以选择一个或多个应用程序迁移到另一个云端,以满足用电预算或降低电力消耗或成本。 混合云代理可以与站点代理交互,将选定的应用程序迁移到另一个云。

    STORAGE REPLICATION SYSTEMS AND METHODS
    58.
    发明申请
    STORAGE REPLICATION SYSTEMS AND METHODS 有权
    存储复制系统和方法

    公开(公告)号:US20110082836A1

    公开(公告)日:2011-04-07

    申请号:US12638912

    申请日:2009-12-15

    Abstract: Systems and methods for information storage replication are presented. In one embodiment, a namespace conversion process is performed. Node information regarding a file systems operation change is received. A changed node to pathname object conversion process is performed. An unchanged node to pathname object conversion process is performed. In one exemplary implementation, the changed node to pathname object conversion process and the unchanged node to pathname object conversion process utilize data structures that return the object indications and parent node indications. An object indication is inserted in a pathname.

    Abstract translation: 介绍了信息存储复制的系统和方法。 在一个实施例中,执行命名空间转换处理。 接收关于文件系统操作改变的节点信息。 执行更改的节点到路径名对象转换过程。 执行不变的节点到路径名对象转换过程。 在一个示例性实现中,改变的节点到路径名对象转换过程和未改变的节点到路径名对象转换过程利用返回对象指示和父节点指示的数据结构。 对象指示插入路径名。

    System, method and computer program product for disseminating early warning messages
    60.
    发明申请
    System, method and computer program product for disseminating early warning messages 有权
    用于传播预警信息的系统,方法和计算机程序产品

    公开(公告)号:US20090311986A1

    公开(公告)日:2009-12-17

    申请号:US12384778

    申请日:2009-04-08

    CPC classification number: H04W4/90 H04W76/50

    Abstract: A method for disseminating Early Warning Messages (EWMs) to subscriber terminals by an Early Warning Unit (EWU) in a mobile communication network is provided. The method comprises identifying at least one base station in a first region and sending a trigger signal to the identified base station for initiating the dissemination of the EWMs. The method further comprises sending an invitation request to one or more peer base stations in a second region and receiving subscriber details from one or more base stations. The method furthermore comprises selectively disseminating the EWMs to the one or more subscriber terminals based on location details of the subscriber terminals using a grid computing architecture. The grid computing architecture facilitates parallel dissemination of the EWMs to the one or more subscriber terminals by splitting the subscriber details into one or more data fragments.

    Abstract translation: 提供了一种在移动通信网络中由预警单元(EWU)向用户终端传播预警消息(EWM)的方法。 该方法包括:识别第一区域中的至少一个基站,并向所识别的基站发送触发信号,以启动EWM的传播。 该方法还包括向第二区域中的一个或多个对等基站发送邀请请求,并从一个或多个基站接收用户细节。 该方法还包括基于使用网格计算架构的用户终端的位置细节来选择性地将EWM发送到一个或多个用户终端。 网格计算架构通过将用户细节分成一个或多个数据片段来促进EWM向一个或多个用户终端的并行传播。

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