公开(公告)号：US20070133438A1

公开(公告)日：2007-06-14

申请号：US11305522

申请日：2005-12-14

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

IPC分类号： H04L12/16

CPC分类号： H04L12/1813 ,  H04L12/1877

摘要： A method for reserving resources in a conferencing system includes receiving a conference reservation request for a first conference comprising at least one invitee. The method also includes reserving for the at least one invitee a conference resource to allow the at least one invitee to participate in the first conference using the conference resource. The conference resource is usable by the at least one invitee to participate in one or more additional conferences occurring simultaneously with the first conference.

摘要翻译： 一种用于在会议系统中预留资源的方法包括接收包括至少一个被邀请者的第一会议的会议预约请求。 所述方法还包括为所述至少一个受邀者预留会议资源以允许所述至少一个受邀者使用所述会议资源参与所述第一会议。 会议资源可由至少一个受邀者参与与第一次会议同时发生的一个或多个附加会议。

公开(公告)号：US20070081639A1

公开(公告)日：2007-04-12

申请号：US11236903

申请日：2005-09-28

申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

IPC分类号： H04M11/00

CPC分类号： H04M1/7255 ,  G10L13/00 ,  H04M1/2474 ,  H04M1/2535 ,  H04M1/72552 ,  H04M1/72588 ,  H04M3/533 ,  H04M2201/39

摘要： A method and voice communicator to provide a voice communication is described. The method may include identifying text to be communicated and automatically processing the text to generate an audio equivalent of the text. For example, the text may be scraped from a web page. The method may include identifying an intended recipient of the audio equivalent and thereafter communicating the audio equivalent as a telephone communication (e.g., a voice mail message in a voice mailbox). Thus, identifying the intended recipient may include requesting a telephone number of a sender (caller) of the voice communication. In an embodiment, the method comprises monitoring selection by a user of a contact list available on the voice communicator wherein the contact list includes a plurality of recipient names and their associated telephone numbers. The audio equivalent is communicated to the recipient device over, for example, PSTN or VoIP network.

摘要翻译： 描述了提供语音通信的方法和语音通信器。 该方法可以包括识别要传达的文本并且自动处理文本以生成文本的音频等同物。 例如，文本可能会从网页上刮下来。 该方法可以包括识别音频等同物的预期接收者，然后将电话等效信号作为电话通信（例如，语音信箱中的语音邮件消息）传送。 因此，识别预期的接收者可以包括请求语音通信的发送者（呼叫者）的电话号码。 在一个实施例中，该方法包括监视用户对语音通信器上可用的联系人列表的选择，其中联系人列表包括多个接收者姓名及其相关联的电话号码。 音频等效物通过例如PSTN或VoIP网络传送到接收者设备。

公开(公告)号：US20070081636A1

公开(公告)日：2007-04-12

申请号：US11237081

申请日：2005-09-28

申请人： Shmuel Shaffer ,  Alan Gatzke ,  Labhesh Patel ,  Mukul Jain

发明人： Shmuel Shaffer ,  Alan Gatzke ,  Labhesh Patel ,  Mukul Jain

IPC分类号： H04M1/64

CPC分类号： H04L51/04 ,  G06Q10/107 ,  H04M1/72552 ,  H04M3/4211 ,  H04M3/53333 ,  H04M3/537 ,  H04M2201/18 ,  H04M2203/301 ,  H04M2203/4536 ,  H04M2250/74

摘要： A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content.

摘要翻译： 描述了处理传入消息的方法和装置。 该方法可以包括在接收者系统处从消息通信器接收输入消息，并且自动分析消息内容以识别包括在消息内容中的关键字。 此后，可以识别与关键字相关联的预定动作，并且可以执行动作。 在示例实施例中，预定义动作可以是消息的优先级，提示消息的预期接收者，将消息路由到预期接收者，寻呼预期接收者，将消息发送到预期接收者，向SMS发送SMS消息 预期接收者等。 在示例实施例中，邮箱的用户/所有者可以搜索消息数据库以识别在消息内容中包括搜索项的传入消息。

公开(公告)号：US20070025544A1

公开(公告)日：2007-02-01

申请号：US11173605

申请日：2005-07-01

申请人： Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

IPC分类号： H04M3/00

CPC分类号： H04M3/5175 ,  H04M3/5232

摘要： A method for automatic call distribution includes receiving an incoming call for distribution through an automatic call distributor and identifying an agent to handle the incoming call. The method includes transitioning the agent to a transition state to reserve the agent for handling the incoming call. The transition state prevents the agent from participating in a lower priority call.

摘要翻译： 一种用于自动呼叫分配的方法包括通过自动呼叫分配器接收呼叫分配并识别代理来处理来话呼叫。 该方法包括将代理转换到转换状态以保留用于处理来话呼叫的代理。 转换状态阻止代理参与较低优先级的呼叫。

公开(公告)号：US20060245567A1

公开(公告)日：2006-11-02

申请号：US11117247

申请日：2005-04-27

申请人： Shmuel Shaffer ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Labhesh Patel

IPC分类号： H04M3/42

CPC分类号： H04M3/48 ,  H04M3/42093 ,  H04M3/42365 ,  H04M7/006 ,  H04M2201/38

摘要： A method for facilitating a data session in a communications environment is provided that includes receiving, at a first endpoint, a call that was initiated by a second endpoint. The first endpoint is already engaged in a previous call. The method further includes invoking a reverse eCamp-On™ feature in response to receiving the call from the second endpoint such that the first endpoint initiates a new call to the second endpoint once the previous call is completed.

摘要翻译： 提供了一种用于促进在通信环境中的数据会话的方法，其包括在第一端点处接收由第二端点发起的呼叫。 第一个端点已经进行了以前的呼叫。 该方法还包括响应于接收到来自第二端点的呼叫来调用反向eCamp-On TM特征，使得第一端点一旦前一次呼叫完成就启动对第二端点的新呼叫。

公开(公告)号：US20060146735A1

公开(公告)日：2006-07-06

申请号：US11030832

申请日：2005-01-06

申请人： Shmuel Shaffer ,  Cullen Jennings ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Cullen Jennings ,  Labhesh Patel

IPC分类号： H04Q11/00

CPC分类号： H04Q11/04 ,  H04Q2213/13093 ,  H04Q2213/13096 ,  H04Q2213/13098 ,  H04Q2213/1324 ,  H04Q2213/13292 ,  H04Q2213/13389

摘要： A method for providing a conference service using speaker selection includes hosting a conference between a plurality of endpoints and receiving from the plurality of endpoints a plurality of media streams. The plurality of media streams each include a power indicator. The method includes normalizing the power indicators to determine a normalized power indicator for each of the plurality of media streams and selecting, based on the normalized power indicators of the plurality of media streams, a first number of the plurality of media streams for processing into a conference stream. The method also includes processing the selected first number of the plurality of media streams into the conference stream and communicating the conference stream to at least some of the plurality of endpoints.

摘要翻译： 使用说话者选择来提供会议服务的方法包括在多个端点之间主办会议，并从多个端点接收多个媒体流。 多个媒体流各自包括电源指示符。 该方法包括对功率指示器进行归一化以确定多个媒体流中的每一个的归一化功率指示符，并且基于多个媒体流的归一化功率指示符，选择用于处理为多个媒体流的多个媒体流的第一数量 会议流。 该方法还包括将所选择的多个媒体流的所选择的第一个数量处理成会议流，并将会议流传送到多个端点中的至少一些。

公开(公告)号：US20060050864A1

公开(公告)日：2006-03-09

申请号：US10937595

申请日：2004-09-09

申请人： Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Joseph Khouri ,  Gebran Chahrouri ,  Labhesh Patel

IPC分类号： H04M3/00 ,  H04M5/00

CPC分类号： H04M3/523 ,  H04M3/4288

摘要： A method for automatic call distribution includes detecting that a first agent is communicating on a first call and detecting that the first call involves a predefined low priority communication. The method includes transitioning the first agent to an on-call ready state based on the first call. The on-call ready state indicates that the first agent is ready to receive an additional call while communicating on the first call.

摘要翻译： 一种用于自动呼叫分配的方法包括：检测第一代理在第一呼叫上进行通信，并检测第一呼叫涉及预定义的低优先级通信。 该方法包括：基于第一呼叫将第一代理转换到就绪状态。 通话就绪状态表示在第一次呼叫通信时，第一代理人准备好接收附加呼叫。

公开(公告)号：US20140235177A1

公开(公告)日：2014-08-21

申请号：US14263414

申请日：2014-04-28

申请人： Shmuel Shaffer ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Labhesh Patel

IPC分类号： H04W24/08

CPC分类号： H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

摘要： A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

公开(公告)号：US08687785B2

公开(公告)日：2014-04-01

申请号：US11601239

申请日：2006-11-16

申请人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

发明人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

IPC分类号： H04M3/00

CPC分类号： H04M3/38 ,  H04M3/42323

摘要： A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

摘要翻译： 系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。 单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。 与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。 处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

公开(公告)号：US08675847B2

公开(公告)日：2014-03-18

申请号：US11649528

申请日：2007-01-03

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04M3/56

CPC分类号： H04L65/1093 ,  H04L12/1818 ,  H04L12/1877 ,  H04L65/403 ,  H04M3/567 ,  H04N7/15

摘要： In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

摘要翻译： 在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。 会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。 会议桥使得呼叫可以根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来加入会议。