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1.发明公开公开(公告)号：US20230297456A1
公开(公告)日：2023-09-21
申请号：US18297935
申请日：2023-04-10
申请人： Quantum Metric, Inc.
IPC分类号： G06F11/07 , H04L43/06 , G06F11/00 , G06F16/958 , H04L67/02 , H04L67/10 , G06F11/30 , G06F11/34 , H04L67/50 , H04L67/566
CPC分类号： G06F11/0757 , G06F11/006 , G06F11/0709 , G06F11/3006 , G06F11/3452 , G06F16/986 , H04L43/06 , H04L67/02 , H04L67/10 , H04L67/535 , H04L67/566 , G06F2201/81 , G06F2201/86
摘要： A method is provided for monitoring operation of and/or interaction with a website to detect events (“frustration events”). A detection system can monitor a website for the same or unrelated interaction and operation to detect events that affect the performance of a website, while contributing to the frustration of user interaction with the website. The detection system can monitor interaction with and/or operation of one or more documents of a website. Interactions with a website, operations of the website, or a combination thereof, may be assessed with respect to a threshold defining an event. One or more criteria (e.g., a time period) of the event may be assessed for the interactions and operations. Event data may be generated for the event(s) that occur. The event data may be sent to a host system to adjust operation of the website.
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2.发明授权公开(公告)号：US11650870B2
公开(公告)日：2023-05-16
申请号：US17723310
申请日：2022-04-18
申请人： Quantum Metric, Inc.
IPC分类号： G06F11/07 , H04L43/06 , G06F11/00 , G06F16/958 , H04L67/02 , H04L67/10 , G06F11/30 , G06F11/34 , H04L67/50 , H04L67/566
CPC分类号： G06F11/0757 , G06F11/006 , G06F11/0709 , G06F11/3006 , G06F11/3452 , G06F16/986 , H04L43/06 , H04L67/02 , H04L67/10 , H04L67/535 , H04L67/566 , G06F2201/81 , G06F2201/86
摘要： Techniques are disclosed for monitoring operation of and/or interaction with a website to detect events (“frustration events”). In at least one embodiment, a detection system is disclosed that can monitor a website for the same or unrelated interaction and operation to detect events that affect the performance of a website, while contributing to the frustration of user interaction with the website. The detection system can monitor interaction with and/or operation of one or more documents of a website. Interactions with a website, operations of the website, or a combination thereof, may be assessed with respect to a threshold defining an event. One or more criteria (e.g., a time period) of the event may be assessed for the interactions and operations. Event data may be generated for the event(s) that occur, and the event data may be sent to a host system to adjust operation of the website.
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公开(公告)号：US11574114B2
公开(公告)日：2023-02-07
申请号：US17227164
申请日：2021-04-09
申请人： Quantum Metric, Inc.
IPC分类号： G06F9/445 , G06F40/123 , G06F40/106 , G06F40/143 , G06F3/0481 , G06F3/01 , G06F9/451 , G06F40/14
摘要： Techniques can capture, store, and regenerate a view of content in applications (e.g., native applications) on devices (e.g., a mobile device). A capture management system can produce compact data storage of views of content in an application on a device and the efficient search thereof of views of content provided in the application. The views of content can be translated into a transportable data layer, such as HTML, and captured using delta encoding to identify changes and modifications in content accessed in any application at a device. A capture management system can accurately and efficiently capture events displayed for an application at a device and send the events to a server-side system, which can combine the events to reassemble the events. A user interface and user interaction events on an application at a mobile device can be reassembled for the purpose of playback and analysis of interactions with the application.
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公开(公告)号：US11212358B2
公开(公告)日：2021-12-28
申请号：US16909897
申请日：2020-06-23
申请人： Quantum Metric, Inc.
IPC分类号： H04L29/08 , H04L29/06 , G06F16/174
摘要： In networked communication systems, a document in a communication (e.g., a response) may be similar between multiple communications involving the same resource, such that duplicate data can be discarded and not stored by a network storage system. Storage of differences in network traffic facilitates compression of storage of network traffic, thereby significantly reducing data storage. Techniques are disclosed for efficient search and retrieval of the compressed data storage. Network traffic may be compared to communications in previous network traffic to identify differences if any. Resource templates may be generated for different (e.g., new) resources identified in network traffic. Storage of the different resources identified in network traffic enables compression of network traffic. Similarity matching may be implemented to improve processing performance for compact storage of network traffic, including determining differences in network traffic for storage.
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公开(公告)号：US11100275B2
公开(公告)日：2021-08-24
申请号：US16813318
申请日：2020-03-09
申请人： Quantum Metric, Inc.
IPC分类号： G06F3/048 , G06F40/106 , G06F40/123 , G06F3/0481 , G06F3/01 , G06F9/451 , G06F40/14
摘要： Techniques can capture, store, and regenerate a view of content in applications (e.g., native applications) on devices (e.g., a mobile device). A capture management system can produce compact data storage of views of content in an application on a device and the efficient search thereof of views of content provided in the application. The views of content can be translated into a transportable data layer, such as HTML, and captured using delta encoding to identify changes and modifications in content accessed in any application at a device. A capture management system can accurately and efficiently capture events displayed for an application at a device and send the events to a server-side system, which can combine the events to reassemble the events. A user interface and user interaction events on an application at a mobile device can be reassembled for the purpose of playback and analysis of interactions with the application.
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公开(公告)号：US20190260818A1
公开(公告)日：2019-08-22
申请号：US16281075
申请日：2019-02-20
申请人： Quantum Metric, Inc.
摘要： Techniques are described herein for identifying issues related to digital interactions. For example, a detection system may be provided to analyze suspect sessions to determine if one or more stages associated with the suspect sessions are underperforming compared to corresponding stages associated with similar sessions. The detection system may provide a user interface that allows a user to select one or more attributes that may be associated with one or more sessions. Selection of the one or more attributes may identify multiple sessions (referred to as suspect sessions herein). The one or more suspect sessions may be analyzed to determine whether one or more stages associated with the one or more suspect sessions are underperforming compared to corresponding stages associated with one or more other sessions determined to be similar to the one or more suspect sessions.
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公开(公告)号：US20240333811A1
公开(公告)日：2024-10-03
申请号：US18740286
申请日：2024-06-11
申请人： Quantum Metric, Inc.
IPC分类号： H04L67/50 , G06F11/34 , H04L41/5067 , H04L43/04 , H04L43/045 , H04L67/75
CPC分类号： H04L67/535 , G06F11/3476 , H04L41/5067 , H04L43/04 , H04L43/045 , H04L67/75
摘要： Techniques are described herein for determining an impact of slow performing webpages on a website. For example, a detection system may be provided to determine timing distributions for webpages by analyzing timing measurements for different timing metrics. The detection system may determine ranges of the timing distributions for slow and fast group of users of the website. The detection system may analyze user interactions of slow and fast group of users on the website. The detection system may further determine impacts of poor performing webpages on the website's performance based on the analysis of the user interactions on the webpages. The detection system may classify the impacts the webpages of the website and display the classifications to a website provider for identifying network operation(s) contributing to poor performance of the webpages.
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公开(公告)号：US12041142B2
公开(公告)日：2024-07-16
申请号：US18236294
申请日：2023-08-21
申请人： Quantum Metric, Inc.
IPC分类号： H04L67/50 , G06F11/34 , H04L41/5067 , H04L43/04 , H04L43/045 , H04L67/75
CPC分类号： H04L67/535 , G06F11/3476 , H04L41/5067 , H04L43/04 , H04L43/045 , H04L67/75
摘要： Techniques are described herein for determining an impact of slow performing webpages on a website. For example, a detection system may be provided to determine timing distributions for webpages by analyzing timing measurements for different timing metrics. The detection system may determine ranges of the timing distributions for slow and fast group of users of the website. The detection system may analyze user interactions of slow and fast group of users on the website. The detection system may further determine impacts of poor performing webpages on the website's performance based on the analysis of the user interactions on the webpages. The detection system may classify the impacts the webpages of the website and display the classifications to a website provider for identifying network operation(s) contributing to poor performance of the webpages.
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公开(公告)号：US20240231995A1
公开(公告)日：2024-07-11
申请号：US18615646
申请日：2024-03-25
申请人： Quantum Metric, Inc.
IPC分类号： G06F11/07
CPC分类号： G06F11/079 , G06F11/0709 , G06F11/0793
摘要： The present embodiments relate to proactive learning of network software problems. In an embodiment, a method includes receiving, by a detection system, webpage data from a computer system. The computer system can receive the webpage data from a plurality of client devices. The webpage data can be associated with user identifiers identifying each client device of the plurality of client devices. The detection system can then receive assistance data from a user assistance computer. The user assistance computer can receive the assistance data from a plurality of user devices. The assistance data can be associated with user identifiers identifying each user device of the plurality of user devices. The detection system can label the webpage data based on the assistance data including matching user identifiers and then determine at least a pattern based on the labeled webpage data.
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公开(公告)号：US20230409803A1
公开(公告)日：2023-12-21
申请号：US18239868
申请日：2023-08-30
申请人： Quantum Metric, Inc.
IPC分类号： G06F40/123 , G06F40/106 , G06F40/143
CPC分类号： G06F40/123 , G06F40/106 , G06F40/143 , G06F3/0481
摘要： Techniques can capture, store, and regenerate a view of content in applications (e.g., native applications) on devices (e.g., a mobile device). A capture management system can produce compact data storage of views of content in an application on a device and the efficient search thereof of views of content provided in the application. The views of content can be translated into a transportable data layer, such as HTML, and captured using delta encoding to identify changes and modifications in content accessed in any application at a device. A capture management system can accurately and efficiently capture events displayed for an application at a device and send the events to a server-side system, which can combine the events to reassemble the events. A user interface and user interaction events on an application at a mobile device can be reassembled for the purpose of playback and analysis of interactions with the application.
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