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公开(公告)号：US08467505B2
公开(公告)日：2013-06-18
申请号：US11444798
申请日：2006-05-31
CPC分类号： H04L12/66
摘要： Aspects of the present invention are directed to software that allows a callee to access and filter data related to a voicemail message. In accordance with one embodiment, searchable index key(s) are identified that are associated with a selected voicemail message. Then, a search is performed to identify data that is related to the selected voicemail message using the index key(s). Once the search is performed, a user interface is presented that references data identified as being related to the voicemail message. As a result, a callee may easily access and review data related to a voicemail message without being required to use multiple software applications.
摘要翻译： 本发明的方面涉及允许被叫者访问和过滤与语音邮件消息有关的数据的软件。 根据一个实施例，识别与所选择的语音邮件消息相关联的可搜索索引关键字。 然后，执行搜索以使用索引关键字识别与所选择的语音邮件消息相关的数据。 一旦执行了搜索，就呈现了一个用户界面，该用户界面引用被标识为与该语音邮件消息相关的数据。 因此，被叫方可以轻松访问和查看与语音邮件消息相关的数据，而无需使用多个软件应用程序。
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公开(公告)号：US08842660B2
公开(公告)日：2014-09-23
申请号：US11394578
申请日：2006-03-31
CPC分类号： H04M1/571 , H04L12/66 , H04M1/575 , H04M3/42025
摘要： A method and system for communicating a variable set of contextual information relating to a conversation over a communication channel is provided. When the contextual information is exchanged, any authorized sending party of the contextual information can change the scope, content, or amount of the contextual information that is transmitted to a next receiving party in a determined communication channel path. Before transmitting the contextual information, a desirable scope of the contextual information may be determined based on the next receiving party, in conjunction with the sending party's rules. The contextual information may be updated by adding new contextual information and/or deleting part of the contextual information which is outside of the scope. No contextual information may be transmitted if the next destination desires no contextual information or does not have capabilities to receive any contextual information.
摘要翻译： 提供了一种用于在通信信道上传送与会话相关的可变的上下文信息集合的方法和系统。 当上下文信息被交换时，上下文信息的任何授权的发送方可以改变在确定的通信信道路径中发送给下一个接收方的上下文信息的范围，内容或量。 在发送上下文信息之前，可以结合发送方的规则，基于下一个接收方来确定上下文信息的期望范围。 可以通过添加新的上下文信息和/或删除在范围之外的上下文信息的一部分来更新上下文信息。 如果下一个目的地不需要上下文信息或者不具有接收任何上下文信息的能力，则不会发送上下文信息。
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公开(公告)号：US07983247B2
公开(公告)日：2011-07-19
申请号：US11444746
申请日：2006-05-31
申请人： David A Howell , David Milstein , Kuansan Wang , Linda Criddle , Michael D Malueg , Philip A Chou , Scott C Forbes , Timothy M Moore
发明人： David A Howell , David Milstein , Kuansan Wang , Linda Criddle , Michael D Malueg , Philip A Chou , Scott C Forbes , Timothy M Moore
IPC分类号： H04L12/66
CPC分类号： H04L12/66
摘要： A method and system for collecting and communicating contextual information relating to a VoIP conversation is provided. Structured hierarchies are utilized for efficient communications of various amounts and types of contextual information relating to a VoIP conversation. Information identifying at least one structured hierarchy, which will be used to carry the contextual information, is transmitted during establishment of a conversation between two VoIP enhanced devices. The structured hierarchy is selected from a set of predefined and declared structured hierarchies. Subsequently transmitted contextual information exchanged between two VoIP enhanced devices is represented in accordance with the identified structural hierarchy. VoIP clients, network infrastructure, and various service providers can collect the contextual information based on the identified structured hierarchy, update the contextual information by adding, deleting and/or modifying the contextual data. The updated contextual information will be transmitted to other clients, network infrastructure, and service providers.
摘要翻译： 提供了一种用于收集和传送与VoIP对话相关的上下文信息的方法和系统。 结构化层次结构用于与VoIP对话相关的各种数量和类型的上下文信息的有效通信。 在两个VoIP增强设备之间的对话建立期间，发送识别用于携带上下文信息的至少一个结构化层次结构的信息。 从一组预定义和声明的结构化层次结构中选择结构化层次结构。 随后根据所识别的结构层次来表示在两个VoIP增强设备之间交换的传送的上下文信息。 VoIP客户端，网络基础设施和各种服务提供商可以基于所识别的结构化层次结构收集上下文信息，通过添加，删除和/或修改上下文数据来更新上下文信息。 更新的上下文信息将被传输到其他客户端，网络基础设施和服务提供商。
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公开(公告)号：US08280015B2
公开(公告)日：2012-10-02
申请号：US11398816
申请日：2006-04-06
IPC分类号： H04M1/64
CPC分类号： H04M3/53366 , H04M2203/303
摘要： Aspects of the present invention are directed at obtaining contextual information with a voicemail message. In accordance with one embodiment, a method is provided that obtains additional contextual information that is not obtained automatically when a voicemail message is received. More specifically, the method includes automatically obtaining a first set of contextual information from a client associated with the caller when the caller is transferred to a voicemail system. Then a determination is made regarding whether the callee requests that additional contextual information be obtained. If the callee requests that additional contextual information be obtained, the requested information is obtained from a third-party service or by prompting the caller.
摘要翻译： 本发明的方面涉及通过语音邮件消息获取上下文信息。 根据一个实施例，提供了一种获得当接收到语音邮件消息时不自动获得的附加语境信息的方法。 更具体地，该方法包括当主叫方被转移到语音邮件系统时，从与呼叫者相关联的客户端自动获得第一组上下文信息。 然后确定被叫方是否请求获得附加的上下文信息。 如果被叫方请求获得附加的上下文信息，则从第三方服务或通过提示呼叫者获得所请求的信息。
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公开(公告)号：US08385513B2
公开(公告)日：2013-02-26
申请号：US11445057
申请日：2006-05-31
申请人： David A Howell , David Milstein , Linda Criddle , Philip A Chou
发明人： David A Howell , David Milstein , Linda Criddle , Philip A Chou
IPC分类号： H04M1/64
CPC分类号： H04M3/533 , H04M2201/42
摘要： Aspects of the present invention are directed at software for processing a received voicemail message to provide enhanced features in a voicemail system. In one embodiment, a user interface is provided where a callee may generate events to modify audio attributes of a received voicemail message. When an event to modify the audio attributes of the received voicemail message is received, aspects of the present invention obtain a set of event data that describes input generated by the callee. Then, a media player program is used to modify attributes of the data packets in the voicemail message in accordance with the input received from the callee.
摘要翻译： 本发明的方面涉及用于处理接收的语音邮件消息以在语音邮件系统中提供增强特征的软件。 在一个实施例中，提供了用户界面，其中被叫方可以生成事件来修改所接收的语音邮件消息的音频属性。 当接收到修改接收到的语音邮件消息的音频属性的事件时，本发明的各方面获得描述被叫方产生的输入的一组事件数据。 然后，媒体播放器程序用于根据从被叫方接收到的输入来修改语音邮件消息中的数据分组的属性。
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公开(公告)号：US07912186B2
公开(公告)日：2011-03-22
申请号：US11086828
申请日：2005-03-22
申请人： David A Howell , David T Fong
发明人： David A Howell , David T Fong
IPC分类号： H04M1/64
CPC分类号： H04M3/4931 , G10L15/26 , H04M3/42204 , H04M3/5307 , H04M3/533 , H04M3/53333 , H04M2201/39 , H04M2201/40 , H04M2203/254 , H04M2203/4509
摘要： A system that concurrently provides multiple user interface (UI) mechanisms that facilitate control of an application state machine (e.g., unified message system). More particularly, the invention can create two relatively distinct user experiences, one via dual tone multi-frequency (DTMF) navigation and another through speech recognition navigation of a unified message system. In accordance therewith, one single underlying state machine can be used. Navigation and flow control (e.g., state transitions) in the state machine can be leveraged by multiple UI mechanisms that actively co-exist. The invention introduces speech recognition features together with other input mechanisms to drive the UI of an application state machine (e.g., unified messaging system). The speech recognition UI can be designed to provide a natural navigation through the application independent of a DTMF UI.
摘要翻译： 同时提供便于控制应用状态机（例如，统一消息系统）的多个用户界面（UI）机制的系统。 更具体地，本发明可以创建两个相对不同的用户体验，一种通过双音多频（DTMF）导航，另一种通过统一消息系统的语音识别导航。 因此，可以使用一个单一的底层状态机。 状态机中的导航和流控制（例如，状态转换）可以由主动共存的多个UI机制来利用。 本发明将语音识别特征与其他输入机制一起引入以驱动应用状态机（例如，统一消息收发系统）的UI。 语音识别UI可以被设计为提供独立于DTMF UI的应用的自然导航。
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公开(公告)号：US07551727B2
公开(公告)日：2009-06-23
申请号：US11087007
申请日：2005-03-22
申请人： David A Howell , David T Fong
发明人： David A Howell , David T Fong
IPC分类号： H04M11/00
CPC分类号： H04M3/5307 , H04M3/385 , H04M3/42153 , H04M3/42204 , H04M3/5322 , H04M3/53366 , H04M3/537 , H04M2201/60 , H04M2203/205 , H04M2203/2072 , H04M2203/253 , H04M2203/358 , H04M2203/4509 , H04M2203/4536 , H04M2203/6009
摘要： A system and/or methodology that unifies a telephonic communication component and/or system with a data (e.g., messaging) server component and/or system. The system can facilitate telephonically accessing rich information in the server (e.g., messaging server). This rich information can include email content, calendar content, contacts information, or the like. Moreover, with access to an application programming interface, the invention can add functionality to initiate email communications as well as to accept or cancel meetings. Furthermore, the invention can synchronize messages of disparate formats. By way of example a user can set an “Out of Office” (OOF) status on both an email systems and telephone voicemail system from one location in one action. In another aspect, it will be appreciated that any message or data component can be analyzed, transformed, matched and/or communicated from one system to another (e.g., server to telephone) in accordance with the subject invention.
摘要翻译： 将电话通信组件和/或系统与数据（例如，消息）服务器组件和/或系统统一的系统和/或方法。 该系统可以促进电话访问服务器（例如，消息收发服务器）中的富信息。 这些丰富的信息可以包括电子邮件内容，日历内容，联系人信息等。 此外，通过访问应用程序编程接口，本发明可以添加启动电子邮件通信以及接受或取消会议的功能。 此外，本发明可以同步不同格式的消息。 作为示例，用户可以在一个动作中的一个位置在电子邮件系统和电话语音邮件系统上设置“外出”（OOF）状态。 在另一方面，应当理解，根据本发明，可以将任何消息或数据组件分析，变换，匹配和/或从一个系统传送到另一个系统（例如，服务器到电话）。
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