Providing security and customer service using video analytics and location tracking

    公开(公告)号:US11227353B2

    公开(公告)日:2022-01-18

    申请号:US15946359

    申请日:2018-04-05

    IPC分类号: G06Q10/06 G06Q50/26 G06K9/00

    摘要: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.

    FRAMEWORKS AND METHODOLOGIES CONFIGURED TO ASSIST CONFIGURING DEVICES SUPPORTED BY A BUILDING MANAGEMENT SYSTEM
    7.
    发明申请
    FRAMEWORKS AND METHODOLOGIES CONFIGURED TO ASSIST CONFIGURING DEVICES SUPPORTED BY A BUILDING MANAGEMENT SYSTEM 审中-公开
    配置支持建筑管理系统支持的配置设备的框架和方法

    公开(公告)号:US20170052529A1

    公开(公告)日:2017-02-23

    申请号:US15303519

    申请日:2015-03-30

    IPC分类号: G05B19/409 F24F11/00

    摘要: Described herein are frameworks and methodologies configured to assist configuring devices supported by a building management system. Embodiments of the invention have been particularly developed to allow commissioning of devices, such as HVAC components, to be performed more efficiently in the field. While some embodiments will be described herein with particular reference to that application, it will be appreciated that the invention is not limited to such a field of use, and is applicable in broader contexts.

    摘要翻译: 这里描述了被配置为帮助配置由楼宇管理系统支持的设备的框架和方法。 本发明的实施例已经特别开发,以允许在现场更有效地执行诸如HVAC组件的设备的调试。 尽管在此将特别参考该应用来描述一些实施例,但是应当理解,本发明不限于这样的使用领域,并且适用于更广泛的上下文。

    Providing security and customer service using video analytics and location tracking

    公开(公告)号:US11615496B2

    公开(公告)日:2023-03-28

    申请号:US17551917

    申请日:2021-12-15

    摘要: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.

    PROVIDING SECURITY AND CUSTOMER SERVICE USING VIDEO ANALYTICS AND LOCATION TRACKING

    公开(公告)号:US20220108414A1

    公开(公告)日:2022-04-07

    申请号:US17551917

    申请日:2021-12-15

    IPC分类号: G06Q50/26 G06Q10/06 G06K9/00

    摘要: Devices, methods, and systems for providing security and customer service using video analytics and location tracking are described herein. One device includes a memory, and a processor configured to execute executable instructions stored in the memory to identify, using video analytics, security incidents occurring in a facility and customer service opportunities occurring in the facility, determine, upon identifying a security incident occurring in the facility, a workflow sequence for responding to the security incident, determine, upon identifying a customer service opportunity occurring in the facility, a workflow sequence for responding to the customer service opportunity, display the workflow sequence for responding to the security incident on a first user interface, and display the workflow sequence for responding to the customer service opportunity on a second user interface.