System and method for enhanced computer telephony integration and interaction
    2.
    发明授权
    System and method for enhanced computer telephony integration and interaction 有权
    用于增强计算机电话集成和交互的系统和方法

    公开(公告)号:US07697506B2

    公开(公告)日:2010-04-13

    申请号:US10651468

    申请日:2003-08-29

    IPC分类号: H04L12/66 H04L12/56

    摘要: An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.

    摘要翻译: 一种增强的计算机电话集成系统,其促进专用小交换机(PBX)与计算机网络上的客户端计算机的交互和集成。 增强型电话(ET)服务器连接到PBX以及用户计算机上ET客户端的所有运行实例。 ET服务器充当ET客户端和PBX之间的代理。 ET客户端向ET服务器注册某个电话分机。 然后,ET服务器可以将来自注册的ET客户端的电话操作请求(例如拨打电话)转发到为电话分机服务的集团电话。 此外,ET服务器可以将电话事件(例如来电)从PBX转发到所有注册的客户端。 ET服务器便于电话和个人计算机功能的无缝集成,为用户提供丰富的用户控制的计算机电话集成。

    System and method for enhanced computer telephony integration and interaction
    6.
    发明申请
    System and method for enhanced computer telephony integration and interaction 有权
    用于增强计算机电话集成和交互的系统和方法

    公开(公告)号:US20050047395A1

    公开(公告)日:2005-03-03

    申请号:US10651468

    申请日:2003-08-29

    摘要: An enhanced computer telephony integration system that facilitates the interaction and integration of a private branch exchange (PBX) with a client computer on a computer network. An enhanced telephony (ET) server connects to the PBX and to all running instances of an ET client on a user's computers. The ET server acts as a proxy between the ET clients and the PBX. The ET clients register with the ET server for a certain telephone extension. The ET server then can forward telephone action requests (such as placing a telephone call) from the registered ET clients to the PBX servicing the telephone extension. Moreover, the ET server can relay telephone events (such as an incoming call) from the PBX to all registered clients. The ET server facilitates seamless integration of telephone and personal computer features to provide a rich user-controlled computer-telephone integration for a user.

    摘要翻译: 一种增强的计算机电话集成系统,其促进专用小交换机(PBX)与计算机网络上的客户端计算机的交互和集成。 增强型电话(ET)服务器连接到PBX以及用户计算机上ET客户端的所有运行实例。 ET服务器充当ET客户端和PBX之间的代理。 ET客户端向ET服务器注册某个电话分机。 然后,ET服务器可以将来自注册的ET客户端的电话操作请求(例如拨打电话)转发到为电话分机服务的集团电话。 此外,ET服务器可以将电话事件(例如来电)从PBX转发到所有注册的客户端。 ET服务器便于电话和个人计算机功能的无缝集成,为用户提供丰富的用户控制的计算机电话集成。

    PARTICIPANT RESPONSE SYSTEM EMPLOYING GRAPHICAL RESPONSE DATA ANALYSIS TOOL
    10.
    发明申请
    PARTICIPANT RESPONSE SYSTEM EMPLOYING GRAPHICAL RESPONSE DATA ANALYSIS TOOL 审中-公开
    使用图形响应数据分析工具的参与者响应系统

    公开(公告)号:US20100185957A1

    公开(公告)日:2010-07-22

    申请号:US12522844

    申请日:2008-01-10

    IPC分类号: G06F3/01 G06F3/048

    CPC分类号: G09B7/06 H04H60/33 H04H60/64

    摘要: A participant response system (50) comprises processing structure (52) running an assessment during which participants are prompted to respond to one or more information requests and a plurality of remote units (62) communicating with the processing structure. The remote units are used by participants to input responses to information requests and convey received response data to the processing structure. The processing structure (52) executes a graphical response data analysis tool that processes received response data thereby to generate response performance data in differing levels. At least one display device (52, 70) communicates with the processing structure and is operable to display graphically the response performance data in one or more of the differing levels.

    摘要翻译: 参与者响应系统(50)包括运行评估的处理结构(52),在该评估期间提示参与者响应一个或多个信息请求以及与处理结构通信的多个远程单元(62)。 参与者使用远程单元输入对信息请求的响应,并将接收到的响应数据传送到处理结构。 处理结构(52)执行图形响应数据分析工具,其处理所接收的响应数据,从而生成不同级别的响应性能数据。 至少一个显示设备(52,70)与处理结构通信,并且可操作以以一个或多个不同级别的方式以图形方式显示响应性能数据。