System For Establishing Outbound Communications With Contacts From A Call Center
    1.
    发明申请
    System For Establishing Outbound Communications With Contacts From A Call Center 审中-公开
    通过呼叫中心联系人建立外向通信系统

    公开(公告)号:US20080159521A1

    公开(公告)日:2008-07-03

    申请号:US11618223

    申请日:2006-12-29

    CPC classification number: H04M3/5158 H04M3/42374

    Abstract: A method for determining a statistical probability that a contact will answer a pending outbound call includes steps for (a) performing a lookup in a data repository to determine presence status of the contact relative to a network server, (b) equating the presence status found to a value, and (c) comparing the presence value to a predetermined system value.

    Abstract translation: 用于确定联系人将应答未决出站呼叫的统计概率的方法包括以下步骤:(a)在数据存储库中执行查找以确定联系人相对于网络服务器的存在状态,(b)将所发现的存在状态相等 (c)将存在值与预定系统值进行比较。

    System for facilitating parallel data transfer from a wireless caller into a communications center
    2.
    发明授权
    System for facilitating parallel data transfer from a wireless caller into a communications center 有权
    用于促进从无线呼叫者到通信中心的并行数据传输的系统

    公开(公告)号:US08010092B2

    公开(公告)日:2011-08-30

    申请号:US10875701

    申请日:2004-06-23

    CPC classification number: H04M3/51 H04M7/0048 H04W4/12 H04W88/184

    Abstract: A system for identifying and interacting with callers has: a telephone switch for receiving and distributing incoming calls; a messaging server for sending or receiving messages and attachments; and, a software routine for identifying wireless callers and for matching them to messages in the messaging server. The system is characterized in that upon receiving a call the system attempts to identify the call to a caller and of the caller is not already known in the system or identified an automated message is generated and sent to the caller asking for the desired information. In one embodiment the caller sends a message when the call is placed to optimize identification.

    Abstract translation: 用于识别和与呼叫者交互的系统具有:用于接收和分发来电的电话交换机; 用于发送或接收消息和附件的消息传送服务器; 以及用于识别无线呼叫者并将其与消息传递服务器中的消息相匹配的软件例程。 该系统的特征在于,在接收到呼叫时,系统尝试识别对呼叫者的呼叫并且呼叫者在系统中尚未知晓,或者识别出生成自动消息并将其发送给呼叫者,询问所需信息。 在一个实施例中,当呼叫被放置以优化识别时,呼叫者发送消息。

    System for facilitating parallel data transfer from a wireless caller into a communications center
    3.
    发明申请
    System for facilitating parallel data transfer from a wireless caller into a communications center 有权
    用于促进从无线呼叫者到通信中心的并行数据传输的系统

    公开(公告)号:US20050286492A1

    公开(公告)日:2005-12-29

    申请号:US10875701

    申请日:2004-06-23

    CPC classification number: H04M3/51 H04M7/0048 H04W4/12 H04W88/184

    Abstract: A system for identifying and interacting with callers has: a telephone switch for receiving and distributing incoming calls; a messaging server for sending or receiving messages and attachments; and, a software routine for identifying wireless callers and for matching them to messages in the messaging server. The system is characterized in that upon receiving a call the system attempts to identify the call to a caller and of the caller is not already known in the system or identified an automated message is generated and sent to the caller asking for the desired information. In one embodiment the caller sends a message when the call is placed to optimize identification.

    Abstract translation: 用于识别和与呼叫者交互的系统具有:用于接收和分发来电的电话交换机; 用于发送或接收消息和附件的消息传送服务器; 以及用于识别无线呼叫者并将其与消息传递服务器中的消息相匹配的软件例程。 该系统的特征在于,在接收到呼叫时,系统尝试识别对呼叫者的呼叫并且呼叫者在系统中尚未知晓,或者识别出生成自动消息并将其发送给呼叫者,询问所需信息。 在一个实施例中,当呼叫被放置以优化识别时,呼叫者发送消息。

    System for distributing VXML capabilities for execution on client devices
    4.
    发明授权
    System for distributing VXML capabilities for execution on client devices 有权
    用于分发VXML功能以在客户端设备上执行的系统

    公开(公告)号:US07792254B2

    公开(公告)日:2010-09-07

    申请号:US11003723

    申请日:2004-12-02

    CPC classification number: H04M3/4938 G10L15/30 H04M1/2478 H04M1/72561

    Abstract: A system for interacting with voice extensible markup language application content includes a content source node connected to a network for rendering availability of voice extensible markup language content and code; a communication device connected to the network for acquiring at least the code rendered available; and a software interface running on the communication device for determining local existence of at least the code acquired and initializing execution of found code. Upon code execution, the content may be played on the communication device without a persistent network connection to the enterprise hosting the content.

    Abstract translation: 用于与语音可扩展标记语言应用内容交互的系统包括连接到网络的内容源节点,用于提供语音可扩展标记语言内容和代码的可用性; 连接到所述网络的通信设备,用于至少获取所提供的代码; 以及在所述通信设备上运行的用于确定至少所获取的代码的本地存在并初始化所发现的代码的执行的软件接口。 在代码执行时,内容可以在通信设备上播放,而不需要持续网络连接到托管内容的企业。

    System for distributing VXML capabilities for execution on client devices
    5.
    发明申请
    System for distributing VXML capabilities for execution on client devices 有权
    用于分发VXML功能以在客户端设备上执行的系统

    公开(公告)号:US20060083362A1

    公开(公告)日:2006-04-20

    申请号:US11003723

    申请日:2004-12-02

    CPC classification number: H04M3/4938 G10L15/30 H04M1/2478 H04M1/72561

    Abstract: A system for interacting with voice extensible markup language application content includes a content source node connected to a network for rendering availability of voice extensible markup language content and code; a communication device connected to the network for acquiring at least the code rendered available; and a software interface running on the communication device for determining local existence of at least the code acquired and initializing execution of found code. Upon code execution, the content may be played on the communication device without a persistent network connection to the enterprise hosting the content.

    Abstract translation: 用于与语音可扩展标记语言应用内容交互的系统包括连接到网络的内容源节点,用于提供语音可扩展标记语言内容和代码的可用性; 连接到所述网络的通信设备,用于至少获取所提供的代码; 以及在所述通信设备上运行的用于确定至少所获取的代码的本地存在并初始化所发现的代码的执行的软件接口。 在代码执行时,内容可以在通信设备上播放,而不需要持续网络连接到托管内容的企业。

    Customizable media player with online/offline capabilities
    6.
    发明授权
    Customizable media player with online/offline capabilities 有权
    具有在线/离线功能的可定制的媒体播放器

    公开(公告)号:US09467529B2

    公开(公告)日:2016-10-11

    申请号:US12180858

    申请日:2008-07-28

    Applicant: Dan Kikinis

    Inventor: Dan Kikinis

    Abstract: An information dissemination system comprises an Internet-connected server adapted for gathering information from plural sources, and sorting the information according to subscriber preferences. The sorted information is transmitted via the Internet to a subscriber's Internet Appliance (IA) as electronic documents, where the documents are downloaded to a connected playback device. The playback device may be disconnected from the PC, and the information electronic documents rendered as speech to a speaker in the playback device by a text-to-speech system. In a preferred embodiment annotation is added at the Internet-connected server to control speech characteristics, such as inflection, upon playback. In some embodiments updates may be made by radio with the playback device disconnected from the IA.

    Abstract translation: 信息传播系统包括适于从多个源收集信息的因特网连接的服务器,以及根据用户偏好对信息进行排序。 排序的信息通过因特网被传送到作为电子文档的用户的因特网设备(IA),其中文档被下载到连接的回放设备。 回放设备可以从PC断开,并且信息电子文档通过文本到语音系统作为语音呈现给播放设备中的扬声器。 在优选实施例中,在因特网连接的服务器处添加注释,以便在播放时控制诸如拐点的语音特征。 在一些实施例中,可以通过无线电来进行更新,其中播放设备与IA断开连接。

    Method and apparatus for virtual editing of multimedia presentations
    7.
    发明授权
    Method and apparatus for virtual editing of multimedia presentations 有权
    用于虚拟编辑多媒体演示的方法和装置

    公开(公告)号:US08527880B2

    公开(公告)日:2013-09-03

    申请号:US13311655

    申请日:2011-12-06

    CPC classification number: G06F17/241

    Abstract: A method and apparatus for viewing desired portions of a multimedia presentation. Desired portions of a multimedia presentation are determined. In one embodiment, an editor may determine which portions of the presentation are desired. Alternatively, or additionally, specified criteria may be applied to the presentation to determine the desired portions. An annotation file is then created based upon the determined desired portions of the multimedia presentation. The annotation file contains pointers corresponding to the desired portions of the multimedia presentation. Annotation management software may be use the annotation file to cause a display device to display only desired portions of the presentation. The annotation file may be applied to a broadcast presentation or a recorded program file. In one embodiment the annotation file may contain information related to the desired portions of the multimedia presentation and/or the remainder of the multimedia presentation.

    Abstract translation: 一种用于观看多媒体呈现的期望部分的方法和装置。 确定多媒体呈现的期望部分。 在一个实施例中,编辑者可以确定呈现的哪些部分是期望的。 或者或另外,可以将指定的标准应用于呈现以确定期望的部分。 然后基于所确定的多媒体呈现的所需部分来创建注释文件。 注释文件包含与多媒体呈现的所需部分相对应的指针。 注释管理软件可以使用注释文件来使显示设备仅显示呈现的所需部分。 注释文件可以应用于广播呈现或记录的节目文件。 在一个实施例中,注释文件可以包含与多媒体呈现的期望部分相关的信息和/或多媒体呈现的剩余部分。

    Simulcast web page delivery
    8.
    发明授权
    Simulcast web page delivery 有权
    Simulcast网页交付

    公开(公告)号:US08468215B2

    公开(公告)日:2013-06-18

    申请号:US13361467

    申请日:2012-01-30

    Applicant: Dan Kikinis

    Inventor: Dan Kikinis

    Abstract: A multimedia system provides program schedule information simulcast as a data stream (e.g., HTML) including commands and displayable, selectable indicia associated with the commands, along with programs for display. A device may be adapted to separate the HTML data stream and to store that data in a cache as pages (e.g., web pages) retrievable by a browser in the device, whereupon the program schedule information is displayed including the displayable, selectable indicia. Selecting the indicia directs the device via the associated command to receive and display a program associated with the displayable indicia. The indicia may be any text, icon, dynamic figurine, and the like. In one example, program schedule pages, including the commands and displayable indicia, are stored and marked on a server coupled to the Internet and to a scanner adapted to scan the server for marked pages, and to upload the marked pages to a transmission system.

    Abstract translation: 多媒体系统提供节目安排信息,作为数据流(例如,HTML)同时播放,包括与命令相关联的命令和可显示的可选标记,以及用于显示的节目。 设备可以适于分离HTML数据流并将该数据存储在由设备中的浏览器检索的页面(例如,网页)之后,由此显示包括可显示的可选择标记的节目安排信息。 选择标记通过相关命令指示设备,以接收和显示与可显示标记相关联的程序。 标记可以是任何文本,图标,动态雕像等。 在一个示例中,包括命令和可显示标记的节目安排页面被存储并标记在耦合到因特网的服务器上,并且被适配成扫描服务器用于标记页面的扫描器,并将标记的页面上传到传输系统。

    SIMULCAST WEB PAGE DELIVERY
    9.
    发明申请
    SIMULCAST WEB PAGE DELIVERY 有权
    SIMULCAST网页传送

    公开(公告)号:US20120191807A1

    公开(公告)日:2012-07-26

    申请号:US13361467

    申请日:2012-01-30

    Applicant: Dan Kikinis

    Inventor: Dan Kikinis

    Abstract: A multimedia system provides program schedule information simulcast as a data stream (e.g., HTML) including commands and displayable, selectable indicia associated with the commands, along with programs for display. A device may be adapted to separate the HTML data stream and to store that data in a cache as pages (e.g., web pages) retrievable by a browser in the device, whereupon the program schedule information is displayed including the displayable, selectable indicia. Selecting the indicia directs the device via the associated command to receive and display a program associated with the displayable indicia. The indicia may be any text, icon, dynamic figurine, and the like. In one example, program schedule pages, including the commands and displayable indicia, are stored and marked on a server coupled to the Internet and to a scanner adapted to scan the server for marked pages, and to upload the marked pages to a transmission system.

    Abstract translation: 多媒体系统提供节目安排信息,作为数据流(例如,HTML)同时播放,包括与命令相关联的命令和可显示的可选标记,以及用于显示的节目。 设备可以适于分离HTML数据流并将该数据存储在由设备中的浏览器检索的页面(例如,网页)之后,由此显示包括可显示的可选择标记的节目安排信息。 选择标记通过相关命令指示设备,以接收和显示与可显示标记相关联的程序。 标记可以是任何文本,图标,动态雕像等。 在一个示例中,包括命令和可显示标记的节目安排页面被存储并标记在耦合到因特网的服务器上,以及适于扫描服务器以标记页面的扫描器,并将标记的页面上传到传输系统。

    Method and Apparatus for Virtual Editing of Multimedia Presentations
    10.
    发明申请
    Method and Apparatus for Virtual Editing of Multimedia Presentations 有权
    虚拟编辑多媒体演示的方法和装置

    公开(公告)号:US20120114308A1

    公开(公告)日:2012-05-10

    申请号:US13311655

    申请日:2011-12-06

    CPC classification number: G06F17/241

    Abstract: A method and apparatus for viewing desired portions of a multimedia presentation. Desired portions of a multimedia presentation are determined. In one embodiment, an editor may determine which portions of the presentation are desired. Alternatively, or additionally, specified criteria may be applied to the presentation to determine the desired portions. An annotation file is then created based upon the determined desired portions of the multimedia presentation. The annotation file contains pointers corresponding to the desired portions of the multimedia presentation. Annotation management software may be use the annotation file to cause a display device to display only desired portions of the presentation. The annotation file may be applied to a broadcast presentation or a recorded program file. In one embodiment the annotation file may contain information related to the desired portions of the multimedia presentation and/or the remainder of the multimedia presentation.

    Abstract translation: 一种用于观看多媒体呈现的期望部分的方法和装置。 确定多媒体呈现的期望部分。 在一个实施例中,编辑者可以确定呈现的哪些部分是期望的。 或者或另外,可以将指定的标准应用于呈现以确定期望的部分。 然后基于所确定的多媒体呈现的所需部分来创建注释文件。 注释文件包含与多媒体呈现的所需部分相对应的指针。 注释管理软件可以使用注释文件来使显示设备仅显示呈现的所需部分。 注释文件可以应用于广播呈现或记录的节目文件。 在一个实施例中,注释文件可以包含与多媒体呈现的期望部分相关的信息和/或多媒体呈现的剩余部分。

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