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    Service for providing speaker voice metrics
    1.
    发明授权
    Service for providing speaker voice metrics 有权
    提供演讲者语音指标的服务

    公开(公告)号：US08027842B2

    公开(公告)日：2011-09-27

    申请号：US12329996

    申请日：2008-12-08

    申请人： Thomas Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    发明人： Thomas Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    IPC分类号： G10L17/00

    CPC分类号： G10L17/26 ,  H04M3/42 ,  H04M2201/40

    摘要： A method of providing voice metrics over an established telephone call between a user and a subscriber can include receiving voice information from the user over the call and determining biometric information from the voice information for the user. The method further can include encoding the biometric metric information and sending the biometric information to the subscriber over the call.

    摘要翻译： 通过用户和用户之间的建立的电话呼叫提供语音度量的方法可以包括通过呼叫从用户接收语音信息，并根据用户的语音信息确定生物特征信息。 该方法还可以包括编码生物测量度量信息并通过呼叫将生物特征信息发送给用户。

    Bill payment service
    2.
    发明申请
    Bill payment service 有权

    公开(公告)号：US20060034440A1

    公开(公告)日：2006-02-16

    申请号：US10918065

    申请日：2004-08-12

    申请人： Thomas Creamer ,  Peeyush Jaiswal ,  Victor S. Moore ,  Scott Winters

    发明人： Thomas Creamer ,  Peeyush Jaiswal ,  Victor S. Moore ,  Scott Winters

    IPC分类号： H04M15/00

    CPC分类号： H04M15/68 ,  H04M15/06 ,  H04M15/43 ,  H04M15/90 ,  H04M2215/016 ,  H04M2215/0196

    摘要： A method for processing the payment of a bill in the bill payment service can include detecting within a PSTN an attempt to establish a telephone call between a caller and a call center configured to process bill payments. An identity for the calling party can be resolved externally to the call center. Also, a telephonic connection can be established between the caller and the call center. Finally, the resolved identity can be forwarded to the call center over a data communications link which is separate and apart from the established telephonic connection. Preferably, the resolving step can include querying a LIDB through a name resolution adapter disposed in the PSTN for identifying information for the caller. Moreover, the resolving step can be performed responsive to receiving an SS7 message in an SCP to set up the telephonic connection between the caller and the call center.

    Providing telephone services based on a subscriber voice identification
    4.
    发明授权
    Providing telephone services based on a subscriber voice identification 失效
    根据用户语音识别提供电话服务

    公开(公告)号：US08175650B2

    公开(公告)日：2012-05-08

    申请号：US12347190

    申请日：2008-12-31

    申请人： Vicki Colson ,  Brent Davis ,  Peeyush Jaiswal ,  Victor S. Moore

    发明人： Vicki Colson ,  Brent Davis ,  Peeyush Jaiswal ,  Victor S. Moore

    IPC分类号： H04B1/38

    CPC分类号： H04M3/42272 ,  H04M3/42229

    摘要： A method of providing a telephony service can include creating a database of subscriber identities and subscriber voice prints and telephony services associated with the subscriber identities and receiving a spoken utterance from a subscriber. A subscriber identity can be determined according to voice print identification of the spoken utterance and a telephony service associated with the subscriber can be activated according to the determined subscriber identity.

    摘要翻译： 提供电话服务的方法可以包括创建与订户身份相关联的订户身份和订户语音打印和电话服务的数据库，并从订户接收口语话语。 用户身份可以根据语音发言的语音打印标识来确定，并且可以根据所确定的用户身份激活与用户相关联的电话服务。

    AUTOMATIC CALL COMPLETION IN A DIRECTORY ASSISTANCE SYSTEM
    5.
    发明申请
    AUTOMATIC CALL COMPLETION IN A DIRECTORY ASSISTANCE SYSTEM 有权
    自动呼叫完成在目录辅助系统中

    公开(公告)号：US20100316210A1

    公开(公告)日：2010-12-16

    申请号：US12849137

    申请日：2010-08-03

    申请人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    发明人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    IPC分类号： H04M3/42

    CPC分类号： H04M3/4931 ,  H04M3/4935 ,  H04M15/00 ,  H04M15/83 ,  H04M15/858 ,  H04M2215/8183 ,  H04M2215/82

    摘要： A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance system can include receiving and processing a directory assistance request from a calling party over the PSTN. An address for the calling party can be retrieved from the PSTN and an address for a telephone number produced by the directory assistance request can be second retrieved from within the directory assistance system. Prospective telephone charges can be computed based upon the retrieved addresses and the calling party can be prompted with the computed prospective charges. Finally, a call can be automatically completed between the calling party and the telephone number.

    摘要翻译： 一种与公共交换电话网（PSTN）一致地在目录辅助系统中自动呼叫完成的方法，系统和装置。 根据本发明，目录辅助系统中的自动呼叫完成的方法可以包括通过PSTN接收和处理来自主叫方的目录援助请求。 可以从PSTN检索呼叫方的地址，并且可以从目录辅助系统中二次检索由目录协助请求产生的电话号码的地址。 可以根据检索到的地址计算预期电话费，并且可以用计算的预期费用提示主叫方。 最后，可以在主叫方和电话号码之间自动完成呼叫。

    Automatic call completion in a directory assistance system
    6.
    发明授权
    Automatic call completion in a directory assistance system 失效
    在目录辅助系统中自动完成呼叫

    公开(公告)号：US07792267B2

    公开(公告)日：2010-09-07

    申请号：US10852909

    申请日：2004-05-25

    申请人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    发明人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore

    IPC分类号： H04M3/42

    CPC分类号： H04M3/4931 ,  H04M3/4935 ,  H04M15/00 ,  H04M15/83 ,  H04M15/858 ,  H04M2215/8183 ,  H04M2215/82

    摘要： A method, system and apparatus for automatic call completion in a directory assistance system in concert with the public switched telephone network (PSTN). In accordance with the present invention, a method for automatic call completion in a directory assistance system can include receiving and processing a directory assistance request from a calling party over the PSTN. An address for the calling party can be retrieved from the PSTN and an address for a telephone number produced by the directory assistance request can be second retrieved from within the directory assistance system. Prospective telephone charges can be computed based upon the retrieved addresses and the calling party can be prompted with the computed prospective charges. Finally, a call can be automatically completed between the calling party and the telephone number.

    摘要翻译： 一种与公共交换电话网（PSTN）一致地在目录辅助系统中自动呼叫完成的方法，系统和装置。 根据本发明，目录辅助系统中的自动呼叫完成的方法可以包括通过PSTN接收和处理来自主叫方的目录援助请求。 可以从PSTN检索呼叫方的地址，并且可以从目录辅助系统中二次检索由目录协助请求产生的电话号码的地址。 可以根据检索到的地址计算预期电话费，并且可以用计算的预期费用提示主叫方。 最后，可以在主叫方和电话号码之间自动完成呼叫。

    Bill payment system and method
    7.
    发明授权
    Bill payment system and method 有权
    帐单支付系统和方法

    公开(公告)号：US07486783B2

    公开(公告)日：2009-02-03

    申请号：US10918064

    申请日：2004-08-12

    申请人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore ,  Scott L. Winters

    发明人： Thomas E. Creamer ,  Peeyush Jaiswal ,  Victor S. Moore ,  Scott L. Winters

    IPC分类号： H04M15/00 ,  H04M5/00 ,  H04M3/00

    CPC分类号： H04M15/06

    摘要： A method, system and apparatus for processing bill payments in a PSTN. The method of the invention can include, responsive to answering a telephone call from a caller over the PSTN, identifying the caller from a data communications source external to the telephone call and retrieving billing information for the identified caller. Once the billing information has been retrieved for the identified caller, the payment of a bill can be processed based upon the billing information. In a preferred aspect of the invention, the identifying step can include identifying the caller based upon identifying information for the caller received through a data communications link from a name resolution adapter disposed within the PSTN. For instance, the identifying step can include identifying the caller based upon identifying information retrieved from a LIDB and transmitted by the name resolution adapter.

    摘要翻译： 一种在PSTN中处理账单支付的方法，系统和装置。 本发明的方法可以包括响应于通过PSTN应答来自呼叫者的电话呼叫，从电话呼叫外部的数据通信源识别呼叫者，并检索所识别呼叫者的计费信息。 一旦已经为所识别的呼叫者检索到帐单信息，就可以基于账单信息来处理账单的支付。 在本发明的优选方面，识别步骤可以包括基于通过设置在PSTN内的名称解析适配器的数据通信链路接收到的呼叫者的识别信息来识别呼叫者。 例如，识别步骤可以包括基于从LIDB检索并由名称解析适配器发送的识别信息来识别呼叫者。

    Dynamic allocation of voice ports and menu options in an interactive voice recognition system
    8.
    发明授权
    Dynamic allocation of voice ports and menu options in an interactive voice recognition system 失效
    在交互式语音识别系统中动态分配语音端口和菜单选项

    公开(公告)号：US07457395B2

    公开(公告)日：2008-11-25

    申请号：US10736029

    申请日：2003-12-15

    申请人： Thomas E. Creamer ,  Brent L. Davis ,  Peeyush Jaiswal ,  Victor S. Moore

    发明人： Thomas E. Creamer ,  Brent L. Davis ,  Peeyush Jaiswal ,  Victor S. Moore

    IPC分类号： H04M1/64

    CPC分类号： H04M3/2227 ,  H04M3/493 ,  H04M2201/40

    摘要： A method (100) of dynamically assigning a plurality of voice ports and arranging a plurality of menu choice prompting sequences for at least one application includes the step of receiving (102) a plurality of incoming calls and monitoring (104) at least one among a recognition error rate for each menu option and execution path, a success rate for completing a desired transaction and an associated origination number, and monitoring frequently used menu options. In response to the monitoring steps, at least one of the menu choice prompting sequences among the plurality of menu choice prompting sequences can be rearranged (110) and at least one voice port among the plurality of voice ports can be reassigned (114).

    摘要翻译： 动态分配多个语音端口并为至少一个应用安排多个菜单选择提示序列的方法（100）包括以下步骤：接收（102）多个来话呼叫并监视（104）至少一个 每个菜单选项和执行路径的识别错误率，用于完成所需交易的成功率和相关联的发起号码，以及监视经常使用的菜单选项。 响应于监视步骤，多个菜单选择提示序列中的菜单选择提示序列中的至少一个可以被重新排列（110），并且多个语音端口中的至少一个语音端口可被重新分配（114）。