公开(公告)号：US20230016877A1

公开(公告)日：2023-01-19

申请号：US17936301

申请日：2022-09-28

申请人： salesforce.com, inc.

发明人： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC分类号： H04L67/1008 ,  H04L49/90 ,  G06N20/00 ,  G06F16/2455 ,  H04L69/329 ,  H04L67/1014 ,  H04L67/1001 ,  G06F9/50 ,  H04L43/0876 ,  H04L47/125 ,  H04L67/10

摘要： Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US11314494B2

公开(公告)日：2022-04-26

申请号：US16689960

申请日：2019-11-20

申请人： salesforce.com, inc.

发明人： David Brooks ,  Lewis Wiley Tucker ,  Benji Jasik ,  Timothy Mason ,  Eric David Bezar ,  Simon Wong ,  Douglas Chasman ,  Tien Tzuo ,  Scott Hansma ,  Adam Gross ,  Steven Tamm

IPC分类号： G06F8/61 ,  G06F16/176 ,  G06F16/21 ,  G06F16/23 ,  G06F8/60 ,  H04L29/06 ,  G06F8/658 ,  G06F16/27 ,  G06F16/40 ,  G06F16/28 ,  G06F16/958 ,  G06F16/955 ,  G06F3/0482 ,  H04L67/00 ,  G06F15/173 ,  H04L12/50 ,  G06F16/904 ,  G06F16/2457 ,  G06F3/0483

摘要： In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.

公开(公告)号：US11232089B2

公开(公告)日：2022-01-25

申请号：US16566613

申请日：2019-09-10

申请人： salesforce.com, inc.

发明人： Ian Varley ,  Scott Hansma ,  Paul Burstein

IPC分类号： G06F16/23 ,  G06F16/27 ,  G06F16/93 ,  G06F16/954 ,  G06F16/9535

摘要： A multi-master replication system is disclosed. The multi-master replication system allows a large set of peer instances to collaboratively replicate data to each other. According to an example, a change detection thread running on a first server associated with a first instance of multiple instances of a replicated database monitors for changes to any of multiple records within one or more shared tables of the replicated database. Responsive to detection of a change to a record, an item is stored by the change detection thread onto a queue containing information regarding the change. Groups of changes are packaged into multiple chunks, in which each chunk (i) corresponds to a discrete unit of progress for both change detection and transport; (ii) is associated with multiple changed records; (iii) contains metadata about the multiple changed records; and (iv) does not contain data from the one or more shared tables.

公开(公告)号：US10521211B2

公开(公告)日：2019-12-31

申请号：US15453539

申请日：2017-03-08

申请人： salesforce.com, inc.

发明人： David Brooks ,  Lewis Wiley Tucker ,  Benji Jasik ,  Timothy Mason ,  Eric David Bezar ,  Simon Wong ,  Douglas Chasman ,  Tien Tzuo ,  Scott Hansma ,  Adam Gross ,  Steven Tamm

IPC分类号： G06F8/60 ,  G06F8/61 ,  G06F16/176 ,  H04L29/08 ,  G06F8/658 ,  G06F16/27 ,  G06F16/40 ,  G06F16/21 ,  G06F16/28 ,  G06F16/958 ,  G06F16/23 ,  G06F16/955 ,  G06F3/0482 ,  H04L29/06 ,  G06F15/173 ,  H04L12/50 ,  G06F16/904 ,  G06F16/2457 ,  G06F3/0483

摘要： In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multitenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.

公开(公告)号：US20190354891A1

公开(公告)日：2019-11-21

申请号：US16259964

申请日：2019-01-28

申请人： salesforce.com, inc.

发明人： Andrey Gusev ,  Ronald Yang ,  Scott Hansma ,  Jesse Collins ,  Alan Arbizu

IPC分类号： G06N20/00 ,  G06F16/2455 ,  H04L29/08 ,  H04L12/26 ,  G06F9/50 ,  H04L12/803 ,  H04L12/861

摘要： Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.

公开(公告)号：US10049137B2

公开(公告)日：2018-08-14

申请号：US13874407

申请日：2013-04-30

申请人： salesforce.com, inc

发明人： Kevin Oliver ,  Scott Hansma ,  Craig Weissman ,  Paul Nakada ,  Jeanine Walters

IPC分类号： G06F17/30

摘要： Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and/or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index.

公开(公告)号：US09667712B2

公开(公告)日：2017-05-30

申请号：US14997354

申请日：2016-01-15

申请人： salesforce.com, inc.

发明人： Karthik Rajan ,  Pallav Kothari ,  Scott Hansma

IPC分类号： H04L29/08 ,  G06F9/44 ,  H04L12/00 ,  G06F9/445 ,  H04L12/24 ,  H04L12/707

CPC分类号： H04L67/1012 ,  G06F8/00 ,  G06F8/656 ,  H04L12/00 ,  H04L41/082 ,  H04L45/22 ,  H04L67/10 ,  H04L67/32

摘要： In accordance with embodiments, there are provided mechanisms and methods for facilitating spin mode-based dynamic updating of application servers in an on-demand services environment. In one embodiment and by way of example, a method includes upgrading a first set of application servers of a plurality of application servers at one or more computing devices, holding a first set of requests received at the first set of application servers from being processed while the first set of application servers is being upgraded, and upgrading a second set of application servers of the plurality of application servers upon completion of the first set of application servers. The method may further include holding a second set of requests received at the second set of application servers from being processed while the second set of application servers is being upgraded, and resuming processing of the first set of requests at the upgraded first set of application servers.

公开(公告)号：US20130254387A1

公开(公告)日：2013-09-26

申请号：US13865879

申请日：2013-04-18

申请人： salesforce.com, inc

发明人： Scott Yancey ,  Scott Hansma

IPC分类号： H04L12/26

CPC分类号： G06F11/3438 ,  G06F11/3006 ,  G06F12/0813 ,  G06F15/173 ,  G06F17/30283 ,  G06F17/30309 ,  G06F17/30312 ,  G06F17/30368 ,  G06F17/3056 ,  G06F2212/60 ,  G06F2212/62 ,  H04L43/067 ,  H04L43/0817 ,  H04L43/0876 ,  H04L67/22 ,  H04L67/2842 ,  H04L67/306

摘要： In accordance with embodiments, there are provided mechanisms and methods for monitoring data activity utilizing a shared data store. These mechanisms and methods for monitoring data activity utilizing a shared data store can enable enhanced data monitoring, more efficient data storage, improved system resource utilization, etc.

摘要翻译： 根据实施例，提供了利用共享数据存储来监视数据活动的机制和方法。 利用共享数据存储来监控数据活动的这些机制和方法可以实现增强的数据监控，更高效的数据存储，改进的系统资源利用等。

公开(公告)号：US20130246411A1

公开(公告)日：2013-09-19

申请号：US13874407

申请日：2013-04-30

申请人： SALESFORCE.COM, INC

发明人： Kevin Oliver ,  Scott Hansma ,  Craig Weissman ,  Paul Nakada ,  Jeanine Walters

IPC分类号： G06F17/30

CPC分类号： G06F17/3053 ,  G06F17/30286 ,  G06F17/30386 ,  G06F17/30424

摘要： Search systems and methods for searching structured data and enhancing the relevancy of search results provided to a requesting user or application. Enhanced search results are provided by searching a cache of a user's most recently used items to eliminate or reduce search indexing latency. Also, more relevant search results are provided by re-ranking results based on use history, data security models and: or hierarchical user role models. Further, enhanced search results are provided by including user information in the search index

摘要翻译： 用于搜索结构化数据并增强提供给请求用户或应用程序的搜索结果的相关性的搜索系统和方法。 通过搜索用户最近使用的项目的缓存来消除或减少搜索索引延迟来提供增强的搜索结果。 此外，通过基于使用历史，数据安全模型和分层用户角色模型重新排列结果来提供更相关的搜索结果。 此外，通过在搜索索引中包括用户信息来提供增强的搜索结果

公开(公告)号：US20130238671A1

公开(公告)日：2013-09-12

申请号：US13865870

申请日：2013-04-18

申请人： SALESFORCE.COM, INC

发明人： Scott Yancey ,  Scott Hansma

IPC分类号： G06F17/30

CPC分类号： G06F11/3438 ,  G06F11/3006 ,  G06F12/0813 ,  G06F15/173 ,  G06F17/30283 ,  G06F17/30309 ,  G06F17/30312 ,  G06F17/30368 ,  G06F17/3056 ,  G06F2212/60 ,  G06F2212/62 ,  H04L43/067 ,  H04L43/0817 ,  H04L43/0876 ,  H04L67/22 ,  H04L67/2842 ,  H04L67/306

摘要： In accordance with embodiments, there are provided mechanisms and methods for monitoring data activity utilizing a shared data store. These mechanisms and methods for monitoring data activity utilizing a shared data store can enable enhanced data monitoring, more efficient data storage, improved system resource utilization, etc.