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    Electronic apparatus and processing system
    2.
    发明授权
    Electronic apparatus and processing system 有权

    公开(公告)号：US11595519B2

    公开(公告)日：2023-02-28

    申请号：US17074859

    申请日：2020-10-20

    申请人： KYOCERA Corporation

    发明人： Akihito Hatanaka ,  Tomoki Iwaizumi ,  Youji Hamada ,  Hisae Honma ,  Kousuke Nagase ,  Tomohiro Sudou

    IPC分类号： H04M3/42 ,  H04M3/02 ,  H04W4/02

    摘要： An electronic apparatus and a processing system are disclosed. In one embodiment, an electronic apparatus is an electronic apparatus to be operated by a first user. The electronic apparatus comprises a communication unit and at least one processor. The communication unit is configured to acquire first information related to an other-party apparatus. The at least one processor is configured to determine a movement state of a second user of the other-party apparatus, based on the first information. The at least one processor performs processing based on the determined movement state, in response to a place call command from the first user regarding first phone communication with the other-party apparatus.

    Message-Based Interactive Voice Response Menu Reconnection
    3.
    发明申请
    Message-Based Interactive Voice Response Menu Reconnection 有权

    公开(公告)号：US20230035845A1

    公开(公告)日：2023-02-02

    申请号：US17832067

    申请日：2022-06-03

    申请人： Zoom Video Communications, Inc.

    发明人： Vi Dinh Chau

    IPC分类号： H04M3/51 ,  H04M3/02 ,  H04M3/493

    摘要： Message-based interactive voice response (IVR) menu reconnection is used to reconnect a calling device to a destination at a specific node of a call path after the calling device disconnects from a call with the destination. Menu options of an IVR service presented during a call between the calling device and the destination are determined responsive to the calling device disconnecting from the call. A message including one or more selectable elements each associated with one of the menu options is then transmitted to the calling device. Responsive to a selection of a selectable element at the calling device, the calling device is connected to a destination endpoint. Thus, where the calling device had partially or fully traversed an IVR service during the call, the message-based IVR menu reconnection disclosed herein enables the calling device to reconnect to the destination without having to repeat that IVR service traversal.

    Exchange, call facilitation method, and call facilitation program
    7.
    发明授权
    Exchange, call facilitation method, and call facilitation program 审中-公开

    公开(公告)号：US10674013B2

    公开(公告)日：2020-06-02

    申请号：US16094230

    申请日：2017-06-12

    申请人： NEC Platforms, Ltd.

    发明人： Kazuki Katsuta

    IPC分类号： H04M3/42 ,  H04M3/436 ,  H04Q3/58 ,  H04M3/02 ,  H04M19/04 ,  H04Q3/62 ,  H04M9/02 ,  H04M3/428

    摘要： Control means of an exchange comprising connection means for accommodating a telephone and the control means for controlling the accommodated telephone, receives a dial signal from the telephone without causing the telephone to respond to an incoming call when the telephone that is performing incoming call ringing is hooked off, causes the hooked-off telephone to respond to the incoming call when the received dial signal is a first dial signal, and causes the telephone as a call source to make a call without causing the hooked-off telephone to respond to the incoming call when the received dial signal is a second dial signal. Thereby, it is possible to make a call even during incoming call ringing.

    Integrating additional information into a telecommunications call
    9.
    发明授权
    Integrating additional information into a telecommunications call 有权

    公开(公告)号：US10574829B2

    公开(公告)日：2020-02-25

    申请号：US15553734

    申请日：2016-12-28

    申请人： Google LLC

    发明人： Joshua Converse ,  Brett Barros ,  Jamie Burrell ,  Paul Cole ,  Lilia Royanova

    IPC分类号： H04M7/00 ,  H04L29/06 ,  H04M3/02 ,  H04M3/42

    摘要： Methods, systems, and apparatus include computer programs encoded on a computer-readable storage medium, including a method for providing information. A request is received by a call routing server to establish a call between a client device and a remote telecommunications device. A given transmission criterion that triggered distribution of the particular digital component to the client device is determined by a call context server. A set of contextual information that is mapped to the given transmission criterion is identified, by the call context server, in a data store storing a mapping of transmission criteria to contextual information. The client device is connected, by the call routing server, to the remote telecommunications device using the phone number. The set of contextual information is transmitted to the remote telecommunications device or a computing device that is associated with the remote telecommunications device while the call is being connected or in progress.

    Attaching multiple phone lines to a single mobile or landline phone
    10.
    发明授权
    Attaching multiple phone lines to a single mobile or landline phone 有权

    公开(公告)号：US10547740B2

    公开(公告)日：2020-01-28

    申请号：US16248575

    申请日：2019-01-15

    申请人： World Emergency Network—Nevada, Ltd.

    发明人： Christopher Ryan Bennett

    IPC分类号： H04M3/42 ,  H04M3/22 ,  H04M3/02 ,  H04M3/38 ,  H04M1/725

    摘要： Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.