SYSTEM AND METHOD FOR ROUTING AND MANAGING SERVICE REQUESTS
    6.
    发明申请
    SYSTEM AND METHOD FOR ROUTING AND MANAGING SERVICE REQUESTS 审中-公开
    用于路由和管理服务请求的系统和方法

    公开(公告)号:WO2005015344A3

    公开(公告)日:2005-09-22

    申请号:PCT/US2004020636

    申请日:2004-06-28

    CPC classification number: H04L41/5054 G06Q10/10

    Abstract: A system is provided for routing and managing service requests. A service request is received from a service requestor (100), and a determination (160) is made as to which of a plurality of service-providing nodes the service request should be transmitted. The service request is transmitted to the determined service-providing node. The service request may comprise one or more attributes describing the service request, and the determination as to which of the service-providing nodes the service request is transmitted may be based on the value of the one or more service request attributes (120). The service request may be divided into portions, each portion transmitted to a service-providing node. Information received from a service-providing node may enable an evaluation of whether and why a service request was not fulfilled.

    Abstract translation: 提供了用于路由和管理服务请求的系统。 从服务请求者(100)接收到服务请求,并且确定(160)关于应该发送服务请求的多个服务提供节点中的哪一个。 服务请求被发送到确定的服务提供节点。 服务请求可以包括描述服务请求的一个或多个属性,并且关于服务请求被发送的服务提供节点中的哪一个的确定可以基于一个或多个服务请求属性(120)的值。 服务请求可以被划分为部分,每个部分被发送到服务提供节点。 从服务提供节点接收到的信息可以评估是否以及为什么不满足服务请求。

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