公开(公告)号：US08712436B2

公开(公告)日：2014-04-29

申请号：US14041406

申请日：2013-09-30

Applicant: Shmuel Shaffer ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Labhesh Patel

IPC: H04W24/00

CPC classification number: H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

Abstract: A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

Abstract translation: 用于自动识别区域的无线信号质量的方法包括接收与多个移动端点中的每一个接收的无线信号相关联的信号质量信息，以及接收识别多个移动端点中的每一个的位置的位置信息。 所述方法还包括基于所接收的信号质量信息和所接收的位置信息，识别区域的第一区域，所述第一区域具有第一信号质量。

公开(公告)号：US20140031064A1

公开(公告)日：2014-01-30

申请号：US14041406

申请日：2013-09-30

Applicant: Shmuel Shaffer ,  Labhesh Patel

Inventor： Shmuel Shaffer ,  Labhesh Patel

IPC: H04W64/00

CPC classification number: H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

Abstract: A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

Abstract translation: 用于自动识别区域的无线信号质量的方法包括接收与多个移动端点中的每一个接收的无线信号相关联的信号质量信息，以及接收识别多个移动端点中的每一个的位置的位置信息。 所述方法还包括基于所接收的信号质量信息和所接收的位置信息，识别区域的第一区域，所述第一区域具有第一信号质量。

公开(公告)号：US08588377B2

公开(公告)日：2013-11-19

申请号：US11681616

申请日：2007-03-02

Applicant: Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

Inventor： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC: H04M1/64 ,  H04M1/725

CPC classification number: H04M3/5335 ,  H04M3/436 ,  H04M2201/41

Abstract: A method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification.

Abstract translation: 用于分组语音消息的方法包括从语音消息中提取语音签名并用与语音签名相关联的标识来标记语音消息。 该方法还包括基于识别对语音消息进行分组。

公开(公告)号：US08503624B2

公开(公告)日：2013-08-06

申请号：US11237081

申请日：2005-09-28

Applicant: Shmuel Shaffer ,  Alan D. Gatzke ,  Labhesh Patel ,  Mukul Jain

Inventor： Shmuel Shaffer ,  Alan D. Gatzke ,  Labhesh Patel ,  Mukul Jain

IPC: H04M1/64

CPC classification number: H04L51/04 ,  G06Q10/107 ,  H04M1/72552 ,  H04M3/4211 ,  H04M3/53333 ,  H04M3/537 ,  H04M2201/18 ,  H04M2203/301 ,  H04M2203/4536 ,  H04M2250/74

Abstract: A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content.

公开(公告)号：US08442208B2

公开(公告)日：2013-05-14

申请号：US11210064

申请日：2005-08-23

Applicant: Shmuel Shaffer ,  Balaji Sundara ,  Labhesh Patel ,  Denise G. Caballero-McCann

Inventor： Shmuel Shaffer ,  Balaji Sundara ,  Labhesh Patel ,  Denise G. Caballero-McCann

IPC: H04M3/00

CPC classification number: H04M3/5232 ,  H04L65/80 ,  H04M3/2236

Abstract: A method for transferring an automatic call distributor call includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes receiving a transfer request to transfer the call to a supervisor and selecting an available supervisor to receive the call. The available supervisor comprises a supervisor not in an uninterruptible state. The method includes transferring the call to the selected available supervisor.

Abstract translation: 一种用于传送自动呼叫分配器呼叫的方法包括从呼叫者接收分配给多个代理之一的呼叫，并将呼叫分发给多个代理的第一代理进行处理。 该方法包括接收传送请求以将呼叫传送给主管，并选择可用主管接收呼叫。 可用的主管包括不处于不间断状态的主管。 该方法包括将呼叫转移到所选择的可用主管。

公开(公告)号：US08358763B2

公开(公告)日：2013-01-22

申请号：US11507915

申请日：2006-08-21

Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Mukul Jain ,  Joseph F. Khouri ,  Christopher E. Pearce

Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Mukul Jain ,  Joseph F. Khouri ,  Christopher E. Pearce

IPC: H04M3/42

CPC classification number: H04M3/56 ,  H04M3/424 ,  H04M3/565 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/651

Abstract: In one embodiment, a scheduling/conferencing system provides a user with the ability to set up a camp-on request for a person invited to attend a conference session in response to one or more selections made by the user via a user interface, which may include a name of the person and a specified action to be taken when the person leaves the conference session. During the conference session, a conference port of the person is camped-on. When the person leaves the conference session and his conference port becomes free, the specified action, which includes an attempt to communicate with the person by the user, is executed. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

Abstract translation: 在一个实施例中，调度/会议系统向用户提供响应于用户经由用户界面进行的一个或多个选择来建立对被邀请参加会议会话的人的驻留请求的能力，其可以 包括该人的姓名以及该人离开会议时要采取的指定行动。 在会议期间，该人的会议港口停放。 当该人离开会议会话并且其会议端口变得空闲时，执行包括尝试与该用户通信的指定动作。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

公开(公告)号：US08358756B2

公开(公告)日：2013-01-22

申请号：US13206746

申请日：2011-08-10

Applicant: Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

Inventor： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

IPC: H04M1/64

CPC classification number: H04M3/53383 ,  H04M2203/303 ,  H04M2203/4554

Abstract: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

Abstract translation: 在一个实施例中，提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令，并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

公开(公告)号：US08341663B2

公开(公告)日：2012-12-25

申请号：US11870406

申请日：2007-10-10

Applicant: Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Sravan Vadlakonda ,  Arthur Gerald Howarth ,  Ashish P. Chotai ,  Aseem Asthana ,  Rajneesh Kumar ,  Shantanu Sarkar

Inventor： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Sravan Vadlakonda ,  Arthur Gerald Howarth ,  Ashish P. Chotai ,  Aseem Asthana ,  Rajneesh Kumar ,  Shantanu Sarkar

IPC: H04N7/10 ,  H04N7/025

CPC classification number: H04N7/163 ,  H04N21/4147 ,  H04N21/4333 ,  H04N21/4334 ,  H04N21/44004 ,  H04N21/44008 ,  H04N21/458 ,  H04N21/8456

Abstract: In one embodiment, a Media Analysis and Delivery System obtains a set of media delivery rules, wherein the set of media delivery rules includes one or more triggers, each of the triggers identifying a topic of interest. The Media Analysis and Delivery System examines a media stream for at least one of the one or more triggers in accordance with the set of media delivery rules. The Media Analysis and Delivery System provides at least a portion of the media stream in response to at least one of the triggers in accordance with at least one of the set of media delivery rules.

Abstract translation: 在一个实施例中，媒体分析和传送系统获得一组媒体递送规则，其中该组媒体递送规则包括一个或多个触发，每个触发器识别感兴趣的主题。 媒体分析和传送系统根据媒体传送规则集来检查一个或多个触发器中的至少一个的媒体流。 媒体分析和传送系统根据所述一组媒体传送规则中的至少一个响应于至少一个触发器提供媒体流的至少一部分。

公开(公告)号：US08311726B2

公开(公告)日：2012-11-13

申请号：US13241966

申请日：2011-09-23

Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

IPC: G06F7/00 ,  G08G1/00

CPC classification number: G08G1/00 ,  G08G1/20

Abstract: A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.

Abstract translation: 提供了一种智能管理交通网络的方法。 该方法可以包括提供路侧设备18与运输网络中与车辆12A至12D相关联的节点14A至14D通信，车辆节点位于路边设备的邻近范围内。 路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在，并且在路侧设备和第一车辆的节点之间建立移动因特网协议（IP）网络。 路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。 路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

公开(公告)号：US08286183B2

公开(公告)日：2012-10-09

申请号：US11255828

申请日：2005-10-22

Applicant: Randall Baird ,  Labhesh Patel ,  Denise Caballero-Mccann ,  Shmuel Shaffer

Inventor： Randall Baird ,  Labhesh Patel ,  Denise Caballero-Mccann ,  Shmuel Shaffer

IPC: G06F9/46 ,  H04L12/16

CPC classification number: G06Q10/06 ,  G06Q10/109

Abstract: Techniques for scheduling a task include receiving task data and quorum data. Task data describes tasks to be performed by one or more participants. Quorum data indicates a participant set of one or more participants to perform each task. Current user data may also be received. Current user data describes a current task set of one or more tasks currently being performed by a particular participant. Either or both of the task data and the current user data describe interruptibility through a particular medium of a plurality of communications media. A particular time interval to schedule a particular task is determined based at least in part on the interruptibility of the task or the particular participant. These techniques allow either or both unscheduled tasks and previously scheduled tasks to be moved to time intervals that overlap other scheduled tasks, including tasks currently being performed by a participant.

Abstract translation: 用于调度任务的技术包括接收任务数据和法定数据。 任务数据描述要由一个或多个参与者执行的任务。 法定人数数据表示执行每项任务的一个或多个参与者的参与者组。 还可以接收当前用户数据。 当前用户数据描述当前由特定参与者执行的一个或多个任务的当前任务集。 任务数据和当前用户数据中的一个或两个都描述了通过多个通信介质的特定介质的中断。 至少部分地基于任务或特定参与者的中断来确定调度特定任务的特定时间间隔。 这些技术允许任何一个或两个非预定任务或先前调度的任务移动到与其他计划任务重叠的时间间隔，包括当前由参与者执行的任务。