Using head mountable displays to provide real-time assistance to employees in a retail environment
    3.
    发明授权
    Using head mountable displays to provide real-time assistance to employees in a retail environment 有权
    使用可头戴式显示器为零售环境中的员工提供实时帮助

    公开(公告)号:US09563914B2

    公开(公告)日:2017-02-07

    申请号:US14253074

    申请日:2014-04-15

    Abstract: A system for delivering one of a good and service to a customer in a retail environment includes a computer located at an order station. The computer is configured to receive an order for the one good and service. The system includes a first image capture device in communication with the computer. The first image capture device captures a first image of a customer ordering the one good and service in response to the order being submitted. The system further includes a wearable computer peripheral device configured to acquire the first image from the first image capture device and electronically display the first image to a user tasked with delivering the one good and service while carrying the second wearable computer peripheral device. In this manner, an identity of the customer can be compared against the first image upon a delivery of the one good and service.

    Abstract translation: 用于在零售环境中向客户传送商品和服务中的一个的系统包括位于订单站的计算机。 计算机被配置为接收一个商品和服务的订单。 该系统包括与计算机通信的第一图像捕获装置。 第一个图像捕获设备捕获客户的第一个图像,以响应提交的顺序订购一个商品和服务。 该系统还包括可佩戴的计算机外围设备,其被配置为从第一图像捕获设备获取第一图像,并且在携带第二可佩戴计算机外围设备的同时传送一个商品和服务的电子地将第一图像电子地显示给用户。 以这种方式,可以在交付一个商品和服务时将客户的身份与第一图像进行比较。

    STORE RESOURCE EVENT DETECTION
    4.
    发明申请
    STORE RESOURCE EVENT DETECTION 有权
    存储资源事件检测

    公开(公告)号:US20150310606A1

    公开(公告)日:2015-10-29

    申请号:US14672943

    申请日:2015-03-30

    Abstract: A computer vision system (100) operates to monitor an environment (e.g., such as a restaurant, store or other retail establishment) including a resource located therein (e.g., such as a restroom, a dining table, a drink, condiment or supply dispenser, a trash receptacle or a tray collection rack). The system includes: an image source or camera (104) that supplies image data (130) representative of at least a portion of the environment monitored by the system, the portion including the resource therein; and an event detection device (102) including a data processor (112) and operative to detect an event involving the resource. Suitably, the event detection device is arranged to: (i) be selectively configurable by a user to define the event involving the resource; (ii) receive the image data supplied by the image source; (iii) analyze the received image data to detect the defined event; and (iv) output a notification in response to detecting the defined event.

    Abstract translation: 计算机视觉系统(100)用于监视包括位于其中的资源(例如,诸如洗手间,餐桌,饮料,调味品或供给分配器等)的环境(例如餐馆,商店或其他零售店) ,垃圾桶或托盘收集架)。 该系统包括:图像源或照相机(104),其提供表示由系统监视的环境的至少一部分的图像数据(130),该部分包括其中的资源; 以及包括数据处理器(112)并且可操作以检测涉及所述资源的事件的事件检测设备(102)。 适当地,事件检测装置被布置为:(i)由用户有选择地配置以定义涉及资源的事件; (ii)接收由图像源提供的图像数据; (iii)分析所接收的图像数据以检测所定义的事件; 以及(iv)响应于检测到所定义的事件而输出通知。

    SYSTEM AND METHOD FOR VIDEO-BASED DETECTION OF GOODS RECEIVED EVENT IN A VEHICULAR DRIVE-THRU
    5.
    发明申请
    SYSTEM AND METHOD FOR VIDEO-BASED DETECTION OF GOODS RECEIVED EVENT IN A VEHICULAR DRIVE-THRU 审中-公开
    用于基于视觉检测的车辆接收事件的系统和方法

    公开(公告)号:US20150310365A1

    公开(公告)日:2015-10-29

    申请号:US14289683

    申请日:2014-05-29

    CPC classification number: G06Q10/0639 G06K9/00771 G06K9/3233 G06Q10/063

    Abstract: A system and method for detection of a goods-received event includes acquiring images of a retail location including a vehicular drive-thru, determining a region of interest within the images, the region of interest including at least a portion of a region in which goods are delivered to a customer, and analyzing the images using at least one computer vision technique to determine when goods are received by a customer. The analyzing includes identifying at least one item belonging to a class of items, the at least one item's presence in the region of interest being indicative of a goods-received event.

    Abstract translation: 用于检测商品接收事件的系统和方法包括获取零售位置的图像,所述图像包括车辆驱动通过,确定图像内的感兴趣区域,所述感兴趣区域包括货物的区域的至少一部分 交付给客户,并使用至少一种计算机视觉技术来分析图像,以确定货物何时被客户接收。 所述分析包括识别属于一类项目的至少一个项目,所述至少一个项目在所述感兴趣区域中的存在是指示商品接收事件。

    USING HEAD MOUNTABLE DISPLAYS TO PROVIDE REAL-TIME ASSISTANCE TO EMPLOYEES IN A RETAIL ENVIRONMENT
    6.
    发明申请
    USING HEAD MOUNTABLE DISPLAYS TO PROVIDE REAL-TIME ASSISTANCE TO EMPLOYEES IN A RETAIL ENVIRONMENT 有权
    使用头戴式显示器向零售环境中的员工提供实时帮助

    公开(公告)号:US20150294394A1

    公开(公告)日:2015-10-15

    申请号:US14253074

    申请日:2014-04-15

    Abstract: A system for delivering one of a good and service to a customer in a retail environment includes a computer located at an order station. The computer is configured to receive an order for the one good and service. The system includes a first image capture device in communication with the computer. The first image capture device captures a first image of a customer ordering the one good and service in response to the order being submitted. The system further includes a wearable computer peripheral device configured to acquire the first image from the first image capture device and electronically display the first image to a user tasked with delivering the one good and service while carrying the second wearable computer peripheral device. In this manner, an identity of the customer can be compared against the first image upon a delivery of the one good and service.

    Abstract translation: 用于在零售环境中向客户传送商品和服务中的一个的系统包括位于订单站的计算机。 计算机被配置为接收一个商品和服务的订单。 该系统包括与计算机通信的第一图像捕获装置。 第一个图像捕获设备捕获客户的第一个图像,以响应提交的顺序订购一个商品和服务。 该系统还包括可佩戴的计算机外围设备,其被配置为从第一图像捕获设备获取第一图像,并且在携带第二可佩戴计算机外围设备的同时传送一个商品和服务的电子地将第一图像电子地显示给用户。 以这种方式,可以在交付一个商品和服务时将客户的身份与第一图像进行比较。

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