公开(公告)号：US20050044234A1

公开(公告)日：2005-02-24

申请号：US10894124

申请日：2004-07-20

申请人： Chesley Coughlin ,  Eric Packman

发明人： Chesley Coughlin ,  Eric Packman

IPC分类号： H04L12/24 ,  H04L12/26 ,  H04L29/12 ,  G06F15/16 ,  G06F15/177

CPC分类号： H04L29/12066 ,  H04L41/5003 ,  H04L41/509 ,  H04L41/5093 ,  H04L43/0864 ,  H04L61/1511

摘要： A system and method of selecting a host for a client in a client-server network, such as the Internet. The method includes initiating a plurality of responses, such as domain name system (DNS) responses, in a race to the local server and/or client. The method determines the most suitable host or server based on its shortest latency with the client.

摘要翻译： 在诸如因特网的客户端 - 服务器网络中为客户端选择主机的系统和方法。 该方法包括在本地服务器和/或客户机的竞赛中发起多个响应，例如域名系统（DNS）响应。 该方法根据客户端的最短延迟确定最合适的主机或服务器。

公开(公告)号：US06850979B1

公开(公告)日：2005-02-01

申请号：US09653229

申请日：2000-08-31

申请人： Thomas E. Saulpaugh ,  Gregory L. Slaughter ,  Bernard A. Traversat ,  Mohamed M. Abdelaziz

发明人： Thomas E. Saulpaugh ,  Gregory L. Slaughter ,  Bernard A. Traversat ,  Mohamed M. Abdelaziz

IPC分类号： G06F9/46 ,  G06F17/30 ,  G06Q30/02 ,  G06Q30/06 ,  H04L12/24 ,  H04L29/06 ,  H04L29/08 ,  G06F15/173

CPC分类号： G06F9/465 ,  G06F9/542 ,  G06Q30/02 ,  G06Q30/06 ,  H04L41/22 ,  H04L41/5051 ,  H04L41/5058 ,  H04L41/509 ,  H04L41/5093 ,  H04L63/08 ,  H04L63/0807 ,  H04L63/0884 ,  H04L63/105 ,  H04L63/126 ,  H04L67/02 ,  H04L67/04 ,  H04L67/1002 ,  H04L67/16 ,  H04L67/18 ,  H04L67/20 ,  H04L67/303 ,  H04L67/306 ,  H04L67/34 ,  H04L69/329

摘要： Embodiments of message gates are described. A message gate is the message endpoint for a client or service in a distributed computing environment. A message gate may provide a secure endpoint that sends and receives type-safe messages. Gates may perform the sending and receiving of messages between clients and services using a protocol specified in a service advertisement. In one embodiment, the messages are eXtensible Markup Language (XML) messages. For a client, a message gate represents the authority to use some or all of a service's capabilities. Each capability may be expressed in terms of a message that may be sent to the service. Creation of a message gate may involve an authentication service that generates an authentication credential, and that may negotiate the desired level of security and the set of messages that may be passed between client and service. A message gate may perform verification of messages against a message schema to ensure that the messages are allowed. Message gates may embed the authentication credential in outgoing messages so that the receiving message gate may authenticate the message. Messages may also include information to allow the receiving gate to verify that the message has not been compromised prior to receipt.

摘要翻译： 描述消息门的实施例。 消息门是分布式计算环境中的客户端或服务的消息端点。 消息门可以提供发送和接收类型安全消息的安全端点。 门可以使用服务广告中指定的协议来执行客户端和服务之间的消息的发送和接收。 在一个实施例中，消息是可扩展标记语言（XML）消息。 对于客户端，消息门代表使用部分或全部服务功能的权限。 每个功能可以用可以发送到服务的消息来表示。 消息门的创建可以涉及生成认证证书的认证服务，并且可以协商期望的安全级别和可以在客户端和服务之间传递的一组消息。 消息门可以针对消息模式执行消息的验证，以确保允许消息。 消息门可以将认证证书嵌入到传出消息中，使得接收消息门可以认证消息。 消息还可以包括允许接收门验证消息在接收之前尚未被泄露的信息。

公开(公告)号：US06754470B2

公开(公告)日：2004-06-22

申请号：US09944843

申请日：2001-08-31

申请人： Keith Hendrickson ,  William Maguy ,  Paul Prehn ,  Nick Stamos ,  Annie Su

发明人： Keith Hendrickson ,  William Maguy ,  Paul Prehn ,  Nick Stamos ,  Annie Su

IPC分类号： H04B1700

CPC分类号： H04L67/22 ,  H04L41/12 ,  H04L41/5003 ,  H04L41/5009 ,  H04L41/5087 ,  H04L41/5093 ,  H04L43/00 ,  H04L43/022 ,  H04L43/106 ,  H04L67/04 ,  H04L67/125 ,  H04L67/303 ,  H04L69/329 ,  H04M3/42136 ,  H04W24/00

摘要： Systems and methods for measuring wireless device and wireless network usage and performance metrics are set forth. The system includes at least one wireless device, and data gathering software installed on the wireless device for collecting device parametric data, network parametric data, event data. A control center may receive, store and process said device parametric data, network parametric data, and event data.

公开(公告)号：US20040054780A1

公开(公告)日：2004-03-18

申请号：US10245669

申请日：2002-09-16

申请人： HEWLETT-PACKARD COMPANY

发明人： Francisco J. Romero

IPC分类号： G06F015/173

CPC分类号： H04L41/5025 ,  H04L41/0213 ,  H04L41/046 ,  H04L41/5093 ,  H04L43/08 ,  H04L67/1002 ,  H04L67/1029 ,  H04L67/1031 ,  H04L67/1034

摘要： A system and method for automatically allocating computing resources of a rack-and-blade computer assembly. The method includes receiving server performance information from an application server pool disposed in a rack of a rack-and-blade computer assembly, and determining at least one QoS attribute for the application server pool. If the QoS attribute is below a standard, a blade server is allocated from a free server pool for use by the application server pool. If the QoS attribute is above a standard, at least one server is removed from the application server pool. An article of manufacture including a machine-readable medium having stored thereon instructions for automatically allocating computing resources of a rack-and-blade computer assembly.

摘要翻译： 一种用于自动分配机架式刀片式计算机组件的计算资源的系统和方法。 该方法包括从设置在机架式刀片式计算机组件的机架中的应用服务器池接收服务器性能信息，以及确定应用服务器池的至少一个QoS属性。 如果QoS属性低于标准，刀片服务器将从一个空闲服务器池分配，供应用服务器池使用。 如果QoS属性高于标准，则从应用程序服务器池中至少移除一个服务器。 一种制品，包括其上存储有用于自动分配机架式刀片式计算机组件的计算资源的指令的机器可读介质。

公开(公告)号：US20030078996A1

公开(公告)日：2003-04-24

申请号：US09975955

申请日：2001-10-15

申请人： Ensoport Internetworks

发明人： David A. Baldwin

IPC分类号： G06F015/173 ,  H04B001/74

CPC分类号： H04L67/1097 ,  H04L29/06 ,  H04L41/082 ,  H04L41/0826 ,  H04L41/083 ,  H04L41/0836 ,  H04L41/0859 ,  H04L41/5045 ,  H04L41/5061 ,  H04L41/5093 ,  H04L67/1002 ,  H04L67/1008 ,  H04L67/1029 ,  H04L67/1031 ,  H04L67/1034 ,  H04L69/329 ,  H04L2029/06054

摘要： Disclosed is a method that defines a standard configuration useful for scaling services independently. This method makes efficient use of the Network, Server and Storage layers of a computing infrastructure in such a way that services can be clustered. These clustered services allow for redundancy in hardware and software and take full advantage of the hardware and software to increase customer performance and throughput. By making appropriate use of inexpensive servers, network attached storage, virtual local area networks, content switching and service clustering, Internet services can be scaled incrementally as customer demand grows. This method is efficient and relatively affordable.

摘要翻译： 公开了一种定义用于独立扩展服务的标准配置的方法。 该方法可有效利用计算基础设施的网络，服务器和存储层，使服务可以集群。 这些集群服务允许硬件和软件的冗余，并充分利用硬件和软件来提高客户性能和吞吐量。 通过适当使用便宜的服务器，网络连接存储，虚拟局域网，内容交换和服务集群，随着客户需求的增长，互联网服务可以按比例增长。 这种方法是有效率且相对实惠的。

公开(公告)号：US20020177910A1

公开(公告)日：2002-11-28

申请号：US09929608

申请日：2001-08-14

发明人： John S. Quarterman ,  Andy Scherrer ,  Donald J. Fussell ,  John W. B. Pate ,  Paul Murphy ,  Martin McCarthy ,  Shaun Dawson ,  Peter Salus

IPC分类号： G05B013/02

CPC分类号： H04L45/70 ,  H04L41/5009 ,  H04L41/5032 ,  H04L41/5093 ,  H04L43/50 ,  H04L45/00

摘要： A method for measuring the performance of a large computer network is defined. The method provides a method of defining and characterizing the population of interest and interesting sub-populations; a method of providing a sampling list of nodes that represent the population; measuring the performance of destinations in the sampling list; recording raw data therefrom; reducing the raw data and providing presentations of information indicative of one or more of the sub-populations in ways that address questions of interest.

摘要翻译： 定义了一种用于测量大型计算机网络性能的方法。 该方法提供了一种定义和表征感兴趣群体和有趣子群体的方法; 提供代表人口的节点的抽样列表的方法; 测量抽样清单中目的地的绩效; 从中记录原始数据; 减少原始数据并以解决感兴趣问题的方式提供指示一个或多个子群体的信息的介绍。

公开(公告)号：US20020073364A1

公开(公告)日：2002-06-13

申请号：US09969898

申请日：2001-10-02

发明人： Tomoaki Katagiri ,  Hiroshi Kubota

IPC分类号： G06F011/00

CPC分类号： H04L41/5032 ,  G06F11/327 ,  G06F2201/875 ,  H04L41/06 ,  H04L41/5054 ,  H04L41/5061 ,  H04L41/5074 ,  H04L41/5093

摘要： A service desk server receives trouble ticket information TC showing a fault status of a device, whereupon incident information X is generated (t0). Subsequently, the faulty service name is retrieved from fault information table based on the trouble ticket information TC. The service desk server then enters the service name in a template to generate fault notification message data html1 and html2 for transfer to a first and a second web server, respectively. Each of first and second web servers is thereby prompted to post a fault notification on their web site, on the basis of fault notification message data html1 and html2. Thus, fault information can be automatically notified to end users.

摘要翻译： 服务台服务器接收显示设备的故障状态的故障单信息TC，从而产生事件信息X（t0）。 随后，基于故障单信息TC从故障信息表中检索出故障的服务名称。 然后，服务台服务器在模板中输入服务名称，以分别产生用于传送到第一和第二web服务器的故障通知消息数据html1和html2。 因此，基于故障通知消息数据html1和html2，第一和第二Web服务器中的每一个被提示在其网站上发布故障通知。 因此，可以将故障信息自动通知给最终用户。

公开(公告)号：US11863507B2

公开(公告)日：2024-01-02

申请号：US17994365

申请日：2022-11-27

申请人： Cyara Solutions Pty Ltd

发明人： Thomas Fejes ,  Michael Monegan

IPC分类号： H04L51/046 ,  H04M3/28 ,  H04M3/51 ,  G06F11/36 ,  H04L12/46 ,  H04L43/50 ,  H04L51/02 ,  H04M7/00 ,  H04L43/55 ,  H04L51/214 ,  H04L41/50 ,  H04L67/02

CPC分类号： H04L51/046 ,  G06F11/3664 ,  H04L12/4625 ,  H04L43/50 ,  H04L43/55 ,  H04L51/02 ,  H04L51/214 ,  H04M3/28 ,  H04M3/5175 ,  H04M3/5191 ,  H04M7/0045 ,  H04L41/5083 ,  H04L41/5093 ,  H04L67/02

摘要： A system and method for testing of automated contact center customer response systems using a customer response testing system and a real time conversation engine, wherein the customer response testing system generates simulated human queries using persona profiles, sends test cases containing those queries to a contact center under test, and receives and analyzes the responses to determine whether the contact center's automated response systems understand the queries and respond appropriately.

公开(公告)号：US20230275840A1

公开(公告)日：2023-08-31

申请号：US18195092

申请日：2023-05-09

申请人： ZIPWHIP, LLC

发明人： James Lapic ,  Bradley Robert Biltz ,  Alison Billings ,  Joel David Niemeyer

IPC分类号： H04L47/24 ,  H04L41/5022 ,  H04L41/50 ,  H04L47/80 ,  H04L51/212 ,  H04L51/226

CPC分类号： H04L47/24 ,  H04L41/5022 ,  H04L41/5093 ,  H04L47/805 ,  H04L51/212 ,  H04L51/226

摘要： An example method of traffic control in a communication network includes the operations of: receiving, by a processing device, a message associated with a communication address of a party originating the message; determining a class of service associated with the communication address; identifying a network resource locator contained in the message; responsive to detecting, in a chain of redirects associated with the network resource locator, an identifier of a related entity represented by one of: a trusted entity or a known bad actor, adjusting the class of service based on the related entity; selecting one or more links having their respective reliabilities corresponding to the adjusted class of service; and forwarding the message via the one or more links.

公开(公告)号：US11695582B2

公开(公告)日：2023-07-04

申请号：US17746380

申请日：2022-05-17

申请人： LINE Plus Corporation

发明人： Young Hyuk Kim

IPC分类号： H04L12/18 ,  H04L51/04 ,  H04L67/02 ,  H04L12/16 ,  H04L65/00 ,  H04L51/046 ,  G06Q10/10 ,  G06F9/54 ,  A63F13/35 ,  H04L41/026 ,  H04L41/50 ,  H04N7/14 ,  A63F13/795 ,  A63F13/87 ,  H04L65/403 ,  H04L65/1101

CPC分类号： H04L12/1818 ,  A63F13/35 ,  A63F13/795 ,  A63F13/87 ,  G06F9/54 ,  G06Q10/10 ,  H04L12/16 ,  H04L12/18 ,  H04L12/1813 ,  H04L12/1822 ,  H04L12/1845 ,  H04L41/026 ,  H04L41/5093 ,  H04L51/04 ,  H04L51/046 ,  H04L65/00 ,  H04L65/1101 ,  H04L65/403 ,  H04L67/02 ,  H04N7/147 ,  A63F2300/556 ,  A63F2300/572

摘要： Disclosed is a method, system, and non-transitory computer-readable record medium for providing a plurality of group calls in a single chatroom. A group call providing method including receiving, by the at least one processor, information about a plurality of group call channels generated in response to a first request from at least one member included in a chatroom, from a server, providing, by the at least one processor, a group call channel list about the plurality of group call channels through the chatroom based on the information about the plurality of group call channels, and starting, by the at least one processor, a group call through a specific group call channel, from among the plurality of group call channels, in response to receiving a second request for joining the specific group call channel through the group call channel list may be provided.