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    OBSERVATION PLATFORM FOR USING STRUCTURED COMMUNICATIONS
    31.
    发明申请
    OBSERVATION PLATFORM FOR USING STRUCTURED COMMUNICATIONS 审中-公开
    使用结构化通信的观察平台

    公开(公告)号：US20150105061A1

    公开(公告)日：2015-04-16

    申请号：US14572473

    申请日：2014-12-16

    Applicant: Theatro Labs, Inc.

    Inventor： Steven Paul Russell ,  Guy R. VanBuskirk ,  Andrew W. Kittler

    IPC: H04W4/02 ,  H04W4/20 ,  H04M3/02 ,  H04B7/14

    CPC classification number: G06Q10/06398 ,  G06Q10/10 ,  G10L15/26 ,  G10L17/22 ,  H04B7/14 ,  H04L67/2804 ,  H04L67/327 ,  H04M3/02 ,  H04W4/02 ,  H04W4/021 ,  H04W4/029 ,  H04W4/043 ,  H04W4/08 ,  H04W4/20 ,  H04W4/33

    Abstract: Systems and methods for using structured communications in an observation platform are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device, and wherein the second communication device is associated with a radio range. A first user associated with the first communication device is recognized at the computer system. Context information is derived for the signal at the computer system. The signal is relayed to a destination derived from the context information via a network, wherein the destination is outside of the radio range of the second communication device.

    Abstract translation: 公开了在观察平台中使用结构化通信的系统和方法。 在与计算机系统相关联的第二通信设备处从第一通信设备接收信号，其中信号的第一特征对应于可听源，并且信号的第二特性对应于指示第一通信的地理位置的信息 设备，并且其中所述第二通信设备与无线电范围相关联。 在计算机系统处识别与第一通信设备相关联的第一用户。 导出计算机系统信号的上下文信息。 信号经由网络被中继到从上下文信息导出的目的地，其中目的地在第二通信设备的无线电范围之外。

    Observation platform communication relay
    32.
    发明授权
    Observation platform communication relay 有权

    公开(公告)号：US12184542B2

    公开(公告)日：2024-12-31

    申请号：US18138646

    申请日：2023-04-24

    Applicant: Theatro Labs, Inc.

    Inventor： Guy R. VanBuskirk ,  Steven Paul Russell

    IPC: G06F15/16 ,  G06Q30/02 ,  H04L45/44 ,  H04L67/561 ,  H04W4/02

    Abstract: An observation platform comprises a first computer system associated with an organization, a first communication device associated with a first user, a second communication device communicatively and a second computer system both communicatively coupled with the first computer system The second computer system receives: via the first computer system and the first communication device, a signal with a characteristic corresponding to an audible source; and from the first computer system, context information at least in part from a speech to text analysis of the characteristic, where the context information represents one or more attributes of the first user and comprises a query about the organization made by the first user. The second computer system compiles a response to the query relative to the organization and responds via the first computer system and the second communication device, to the first communication device regarding the query based on the compiled response.

    GENERATING PERFORMANCE METRICS FOR USERS WITHIN AN OBSERVATION PLATFORM ENVIRONMENT
    39.
    发明申请
    GENERATING PERFORMANCE METRICS FOR USERS WITHIN AN OBSERVATION PLATFORM ENVIRONMENT 有权

    公开(公告)号：US20220172148A1

    公开(公告)日：2022-06-02

    申请号：US17676191

    申请日：2022-02-20

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

    IPC: G06Q10/06 ,  H04L67/50 ,  H04L67/12 ,  H04L67/306 ,  H04L12/46 ,  H04L51/18

    Abstract: One or more users in an observation platform environment is provided with a communications device capable of sending a user's voice and a secondary signal containing information regarding a location or relative proximity of the communications device. An observation platform is provided and has a communications system for receiving and sending data from and to at least one of the communications devices and a computer system configured to recognize the identity of a user of the users, based on signals from the communications device; capture, from the communications device, the secondary signal and a voice message of the user; derive statistical data about employee performance of the user; store the user identity, voice message, location, and statistical data in an employee performance library associated with the user; and generate at least one performance metric entry for the user, based on the performance information, into the employee performance library.

    Structured communications in an observation platform
    40.
    发明授权
    Structured communications in an observation platform 有权

    公开(公告)号：US10574784B2

    公开(公告)日：2020-02-25

    申请号：US15459288

    申请日：2017-03-15

    Applicant: Theatro Labs, Inc.

    Inventor： Steven Paul Russell ,  Guy R. VanBuskirk

    IPC: H04L29/08 ,  H04L29/06 ,  G06Q30/00 ,  H04W84/18

    Abstract: In a method of structured communications in an observation platform a signal from a first communication device is received at a second communication device that is associated with a computer system. The computer system is associated with an organization, wherein a first characteristic of the signal corresponds to an audible source and a second characteristic of the signal corresponds to information indicative of a geographic position of the first communication device. The computer system derives a query from the signal, wherein the query is related to the organization. The computer system determines a plurality of persons representing the organization to respond to the query, wherein the determining is based on a factor related to the plurality of persons representing the organization. The signal is forwarded to a plurality of communication devices associated with the plurality of persons representing the organization.

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