Method and Apparatus for Information Representation, Exchange, Validation, and Utilization Through Digital Consolidation

    公开(公告)号:US20250005399A1

    公开(公告)日:2025-01-02

    申请号:US18733757

    申请日:2024-06-04

    Abstract: The invention relates to information representation, exchange, validation, and utilization. Embodiments of the invention enable a fully digital shared information reality: an information fabric, in which unlimited numbers of participants can all permanently access (with access controls) information objects that all participants can trust and verify, according to a universal set of protocols that are logically complete, address all stages of information exchange, and enable convincing, persuasive user experience. We disclose foundational embodiments that include methods to properly record, store, communicate and display information in digital form; computational verification and validation of information; and foundational concepts in human-information interaction. The invention teaches that by using unique digital objects, numerous difficulties and inefficiencies in state-of-the-art information exchange are overcome, and the next stage of digital transformation is enabled. Embodiments discussed include Next-Generation Digital Documents, Universal User Interface and Application Programming Interface for physical objects and devices, and user-friendly digital signatures.

    AI-BASED SYSTEM AND METHOD FOR TRANSFERRING A USER TO A LIVE AGENT

    公开(公告)号:US20240428343A1

    公开(公告)日:2024-12-26

    申请号:US18828537

    申请日:2024-09-09

    Applicant: PATTY, LLC

    Abstract: Autonomous solution for connecting a user to a live agent. Language input is received from the user during a communication session. The input is interpreted using artificial intelligence, and language responses are generated based on user-specific parameters. The available human agents are scanned to find one that offers the relevant products or services. A transfer to that agent is initiated during the session. The interpretation of the language input includes determining a vector in multi-dimensional space that represent the sentiment and tone of the input. The generation of language responses includes providing prompts for information about products or services that might interest the user and determining their applicability based on predefined criteria. Additionally, the user-specific parameters are adjusted in response to the vector in multi-dimensional space.

    Fraudulent claims detection system
    36.
    发明授权

    公开(公告)号:US12175480B1

    公开(公告)日:2024-12-24

    申请号:US18317305

    申请日:2023-05-15

    Abstract: Technology for determining an insurance fraud risk associated with a user comprises receiving, at an enterprise, a call or a chat from a user device associated with the user. Data associated with the call or the chat is analyzed to determine if at least one factor indicating fraud is present. A weighted level of possible fraud associated with the at least one factor is determined. The weighted level of possible fraud is compared to at least one weight threshold. The user is identified as an increased fraud risk based on the weighted level of possible fraud meeting or exceeding the at least one weight threshold.

    METHOD AND APPARATUS FOR DISPATCHING UAV INSPECTORS, COMPUTER DEVICE, AND STORAGE MEDIUM

    公开(公告)号:US20240420042A1

    公开(公告)日:2024-12-19

    申请号:US18818602

    申请日:2024-08-29

    Applicant: 9 REALMS CO.

    Abstract: The present application provides a method and apparatus for dispatching UAV inspectors, a computer device, and a storage medium. The method includes: receiving order information and obtaining personal data of pilots, wherein a service terminal of an insurance company responds to underwriting or claims request initiated by a target user, obtains order information of the target user and contract information between the insurance company and an inspection party, verifies qualification of the inspection party based on the contract information between the insurance company and the inspection party and basic information of an object to be inspected, and if verification is passed, sends the order information to a server end of the inspection party; performing pilot selection based on the order information and the personal data of pilots to generate dispatch information; sending the dispatch information to a user terminal of a pilot corresponding to the dispatch information.

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