公开(公告)号：US20230195799A1

公开(公告)日：2023-06-22

申请号：US17552424

申请日：2021-12-16

Applicant: salesforce.com, inc.

Inventor： Venkatesan Chandrasekaran ,  Valliappan Annamalai Natarajan ,  Sidarth Srinivas Conjeevaram

IPC: G06F16/903

CPC classification number: G06F16/90335

Abstract: System and methods are provided for modifying, at a server that is communicatively coupled to a database system that includes a primary node and one or more standby nodes, a class of an application program to route a request that is a read-only request to the database system to the one or more standby nodes of the database system. The application program may receive an input that executes an operation of the modified class of the application program. A read-only request may be transmitted to the database system for data to complete executing the operation of the modified class. The read-only request may be routed to one of the standby nodes to handle the read-only request for the data. The standby node may transmit the retrieved data to the server for the operation of the modified class to complete the execution of the operation for the application program.

公开(公告)号：US20230195738A1

公开(公告)日：2023-06-22

申请号：US17552628

申请日：2021-12-16

Applicant: salesforce.com, inc.

Inventor： Venkatesan Chandrasekaran ,  Valliappan Annamalai Natarajan ,  Sidarth Srinivas Conjeevaram ,  Vijayanth Devadhar ,  Zeyu Zheng

IPC: G06F16/2458 ,  G06F16/27 ,  G06F16/25 ,  G06F11/34

CPC classification number: G06F16/2471 ,  G06F16/27 ,  G06F16/256 ,  G06F11/3409

Abstract: Systems and methods are provided for receiving a request at a database system that includes a primary node and one or more standby nodes. When the request is determined to be a read-only request and the previous transaction has been replicated to the standby node, the request may be transmitted to one of the one or more standby nodes to perform the read-only operation to retrieve data of the request and transmitting the retrieved data. When the request is determined to be a read-only request and the previous transaction has not been replicated to the standby node, the read-only operation is performed to retrieve data of the request from the primary node and transmitting the retrieved data.

公开(公告)号：US20230185805A1

公开(公告)日：2023-06-15

申请号：US18159582

申请日：2023-01-25

Applicant: salesforce.com, inc.

Inventor： Kaushal BANSAL ,  Venkata Muralidhar TEJOMURTULA ,  Azeem FEROZ ,  Dmytro KASHYN ,  Dmytro KUDRIAVTSEV ,  Shouzhong SHI ,  Ajitesh JAIN

IPC: G06F16/2455 ,  G06Q30/01 ,  G06F16/22 ,  G06F16/2457 ,  G06F16/81 ,  G06F16/25

CPC classification number: G06F16/2455 ,  G06Q30/01 ,  G06F16/2228 ,  G06F16/24578 ,  G06F16/81 ,  G06F16/252

Abstract: A method for configuring the operation of the software of a data as a service (DAAS) system during run time is described. The configuring includes at least one of configuring ingestion of a vendor dataset to produce an ingested dataset and which analysis operations to perform on the vendor dataset to produce an analyzed dataset, and the configuring also includes at least one of how to search the vendor dataset based on a search query from a customer to allow the customer to locate a new record from the vendor dataset and how to match records in the vendor dataset with a match query from the customer to provide an updated record to the customer.

公开(公告)号：US11675653B2

公开(公告)日：2023-06-13

申请号：US17317308

申请日：2021-05-11

Applicant: salesforce.com, inc.

Inventor： Shainesh Baheti ,  Anand Vardhan ,  Aishanya Singh ,  Venkatesh Bora ,  Arjun Kumar Bachuwar

IPC: G06F11/00 ,  G06F11/07 ,  G06F16/21 ,  G06F11/34 ,  G06F11/30

CPC classification number: G06F11/0793 ,  G06F11/0709 ,  G06F11/0754 ,  G06F11/0766 ,  G06F11/3086 ,  G06F11/3409 ,  G06F16/21 ,  G06F2201/80

Abstract: Systems and methods are described identify a database metric value associated with a database instance storing a dataset associated with a user system. A database issue is detected in view of a determination that the database metric value satisfies a condition. In response to satisfaction of the condition, a set of user action metrics associated with the user system is collected from one or more data monitoring systems. At least one notification communication is generated including at least a portion of the set of user action metrics and information identifying the database issue. The at least one notification communication is transmitted to a remediation execution system configured to execute, using the at least a portion of the set of user action metrics and information identifying the database issue, a remedial action in response to the database issue.

公开(公告)号：US20230179438A1

公开(公告)日：2023-06-08

申请号：US17543699

申请日：2021-12-06

Applicant: salesforce.com, inc.

Inventor： J. Kris FOX ,  Steighton HALEY ,  Alexander OSCHEROV

IPC: H04L12/18 ,  H04L51/00 ,  G06N20/00

CPC classification number: H04L12/1818 ,  G06N20/00 ,  H04L51/12

Abstract: A method for meeting management that includes receiving an indicator of a user access of a meeting digest of a meeting, filtering communications of the user to identify communications received from a participant of the meeting, identifying at least one outstanding request from the participant or at least one unanswered communication from the participant, and generating a task for the meeting digest for the identified at least one outstanding request or the identified at least one unanswered communication.

公开(公告)号：US20230177090A1

公开(公告)日：2023-06-08

申请号：US17457359

申请日：2021-12-02

Applicant: Salesforce.com, Inc.

Inventor： Sindhubala ULAVAPALLI ,  Alex YE ,  Dai Duong DOAN ,  Puneet DHALIWAL ,  Tushar SHARMA ,  Qian BAI ,  Shanis KURUNDRAYIL ,  Surya RAJAGOPAL

IPC: G06F16/906

CPC classification number: G06F16/906

Abstract: A computing platform is configurable to cause identifying a first data object type of a computing platform, the first data object type identifying first data objects being included in a data model of an application, and identifying a second data object type of the computing platform, the second data object type identifying second data objects included in the data model, and the identifying of the second data object type defining a relationship between the second data object type and the first data object type. The computing platform is also configurable to cause generating a filter rule associated with the second data object type, the filter rule defining which of the plurality of second data objects may be associated with the plurality of first data objects, the filter rule being defined based, at least in part, on at least some of a plurality of attributes of the second data object type.

公开(公告)号：US20230177038A1

公开(公告)日：2023-06-08

申请号：US17643388

申请日：2021-12-08

Applicant: Salesforce.com, Inc.

Inventor： Keye LIU ,  Puneet DHALIWAL ,  Dai Duong DOAN ,  Tyler SHOPSHIRE ,  Angela LIU

IPC: G06F16/23 ,  G06F16/22 ,  G06F16/93 ,  G06F11/30

CPC classification number: G06F16/23 ,  G06F11/3086 ,  G06F16/93 ,  G06F16/2272

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for performing a decision-based multi-stage report generation process. Execution of a set of computer-readable instructions configurable to generate a report is initiated. During execution of a first subset of the set of computer-readable instructions associated with a first stage of report generation, at least a first template is applied. A result of the first stage of report generation is ascertained. It is determined whether the first stage of report generation is successfully completed based, at least in part, on application of a first condition to the result of the first stage of report generation. A first indicator of a data structure associated with the set of computer-readable instructions is updated such that the first indicator indicates whether the first stage of report generation is successfully completed. Execution of a second subset of the set of computer-readable instructions associated with a second stage of the report generation is initiated based, at least in part, on a value of the first indicator. During the second stage of report generation, at least a portion of a first report is generated using at least a second template.

公开(公告)号：US20230168960A1

公开(公告)日：2023-06-01

申请号：US17538995

申请日：2021-11-30

Applicant: salesforce.com, inc.

Inventor： Vijay Karani ,  Tiffany Tuan ,  Firas Saltaji ,  Brian Whitten ,  Dilip Pai

IPC: G06F11/07 ,  G06F11/30

CPC classification number: G06F11/0772 ,  G06F11/079 ,  G06F11/0793 ,  G06F11/0757 ,  G06F11/302

Abstract: Among other things, embodiments of the present disclosure relate to detecting and mitigating errors associated with software pull requests (PRs). Other embodiments may be described or claimed.

公开(公告)号：US11663544B2

公开(公告)日：2023-05-30

申请号：US16774822

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Jiaping Zhang ,  Ana Bertran ,  Elena Novakovskaia ,  Zhanara Amans ,  Garren Bellew ,  Philip Dolle

IPC: G06Q10/06 ,  G06N20/00 ,  G06Q10/10 ,  G06Q10/0635 ,  G06Q10/0637

CPC classification number: G06Q10/0635 ,  G06N20/00 ,  G06Q10/06375 ,  G06Q10/10

Abstract: A method of early warning and risk assessment of incidents in a multi-tenant cloud environment is provided. The method includes: capturing a plurality of data metrics; automatically generating derived features from the plurality of captured data metrics; automatically selecting risk assessment features from the derived features and the captured data metrics; and predicting the risk of an incident in the multi-tenant cloud environment within a specified time window in the future and one or more possible root causes of the incident by applying the newly selected risk assessment features to a trained risk assessment model. The trained risk assessment model has been trained using machine learning techniques to predict the risk of an incident in the multi-tenant cloud environment within a specified time window in the future, provide an explanation of possible root causes of the incident, and assign a strength level to each possible root cause.

公开(公告)号：US11663169B2

公开(公告)日：2023-05-30

申请号：US16774435

申请日：2020-01-28

Applicant: salesforce.com, inc.

Inventor： Charles Hart Isaacs

IPC: G06F16/90 ,  G06F16/22 ,  G06F16/28 ,  G06F16/182 ,  G06F9/54 ,  B64C39/02 ,  G06V20/10 ,  B64U101/30

CPC classification number: G06F16/1824 ,  B64C39/024 ,  G06F9/547 ,  G06V20/176 ,  B64U2101/30

Abstract: Methods and systems are provided for automatically generating asset records that are stored and maintained at a database system of a cloud-based computing system. Asset information can be acquired for assets from sources regarding the assets or a representation of the assets. The asset information can be processed to detect assets and analyzed to determine an asset type for each detected asset. For each detected asset, based on an asset type of that detected asset, pertinent header information for that detected asset can be extracted (e.g., asset information and data for that detected asset, associated properties of each detected asset, etc.). An asset record for each detected asset can then be generated, and then stored at the database system, for example, as a row in an asset object of the database system, where each asset record for each detected asset includes pertinent header information for that detected asset.