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    Methods and systems for providing dynamic message content to callers on hold
    71.
    发明授权
    Methods and systems for providing dynamic message content to callers on hold 有权
    为保留呼叫者提供动态消息内容的方法和系统

    公开(公告)号：US08036373B2

    公开(公告)日：2011-10-11

    申请号：US11370486

    申请日：2006-03-07

    申请人： Shmuel Shaffer ,  Sanjeev Kumar ,  Labhesh Patel ,  Mukul Jain

    发明人： Shmuel Shaffer ,  Sanjeev Kumar ,  Labhesh Patel ,  Mukul Jain

    IPC分类号： H04M3/00 ,  H04M5/00

    CPC分类号： H04M3/5166 ,  H04M3/4938 ,  H04M3/5238

    摘要： Methods and systems for providing dynamic messages to callers on hold are disclosed. In one such method, a telephone call is received into a queue and a first wait time is calculated which corresponds to a first estimated length of time expected to elapse before an agent is available to answer the telephone call. A plurality of message elements are assembled to create a message having a length approximately equal to the first wait time, and playback of the message is initiated. A second wait time is calculated during the playback of the message. The message is modified during playback to have a length approximately equal to the second wait time if the updated estimated length of time is different than the first estimated length of time. In various embodiments, the second wait time may be continuously calculated and the message may be continuously modified during playback.

    摘要翻译： 公开了向保持呼叫者提供动态消息的方法和系统。 在一种这样的方法中，电话呼叫被接收到队列中，并且计算第一等待时间，其对应于在代理可用于应答电话呼叫之前期望经过的第一估计的时间长度。 组合多个消息元素以创建具有大约等于第一等待时间的长度的消息，并且发起消息的回放。 在播放消息期间计算第二个等待时间。 如果更新的估计时间长度不同于第一估计的时间长度，则在回放期间修改消息以具有大约等于第二等待时间的长度。 在各种实施例中，可以连续计算第二等待时间，并且可以在播放期间连续修改消息。

    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM
    72.
    发明申请
    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM 有权
    用于智能交通系统的AD-HOC移动IP网络

    公开(公告)号：US20110106337A1

    公开(公告)日：2011-05-05

    申请号：US12902012

    申请日：2010-10-11

    申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    IPC分类号： G06F7/00

    CPC分类号： G08G1/00 ,  G08G1/20

    摘要： A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.

    摘要翻译： 提供了一种智能管理交通网络的方法。 该方法可以包括提供路侧设备18与运输网络中与车辆12A至12D相关联的节点14A至14D通信，车辆节点位于路边设备的邻近范围内。 路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在，并且在路侧设备和第一车辆的节点之间建立移动因特网协议（IP）网络。 路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。 路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

    MOBILE DEVICE SAFETY
    73.
    发明申请
    MOBILE DEVICE SAFETY 有权
    移动设备安全

    公开(公告)号：US20090179752A1

    公开(公告)日：2009-07-16

    申请号：US11972551

    申请日：2008-01-10

    申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

    发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain

    IPC分类号： G08B1/08

    CPC分类号： H04M1/72572 ,  H04M1/72513 ,  H04M1/72577

    摘要： In an example embodiment, an automatic warning system that warns users of personal mobile devices (such as cellular telephones and portable music players) when they enter or are near the threshold of a hazardous area while using their mobile device. In an example embodiment, the mobile device is automatically paused upon entering a street and resumes when the user has crossed the street. In a cellular telephone embodiment, calls are automatically put on hold upon entering the hazardous area, optionally the other parties to the call are informed of the reason for the hold, and the call is automatically resumed when all parties have left the hazardous area.

    摘要翻译： 在一个示例性实施例中，一种自动警告系统，当使用其移动设备时，它们在个人移动设备（例如蜂窝电话和便携式音乐播放器）进入或接近危险区域的阈值时向用户发出警告。 在示例实施例中，移动设备在进入街道时自动暂停，并且当用户越过街道时恢复。 在蜂窝电话实施例中，在进入危险区域时，呼叫被自动置于保持状态，可选择地通知呼叫的其他方保留原因，并且当各方离开危险区域时，该呼叫被自动恢复。

    Enhancing Comprehension Of Phone Conversation While In A Noisy Environment
    77.
    发明申请
    Enhancing Comprehension Of Phone Conversation While In A Noisy Environment 有权
    在嘈杂的环境中增强电话对话的理解

    公开(公告)号：US20090097677A1

    公开(公告)日：2009-04-16

    申请号：US11870808

    申请日：2007-10-11

    申请人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar

    发明人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar

    IPC分类号： H03G3/20

    CPC分类号： G10L21/0364 ,  G10L17/20

    摘要： In one embodiment, one or more users may be participating in a conversation. In one example, a first user may be speaking into a speaker end device and a second user may be listening at a listener end device. The second user may be in an environment where noise may be present. Particular embodiments determine characteristics of the noise at the listener end device. Characteristics of a voice signature for a user speaking with the speaker end device are also determined. Comprehension enhancement of voice signals received from speaker end device is then performed based on characteristics of the noise at the listener end device and characteristics of the voice signature. For example, the signature of the voice signals may be altered to lessen the overlap with the noise.

    摘要翻译： 在一个实施例中，一个或多个用户可以参与对话。 在一个示例中，第一用户可以说话到扬声器终端设备中，并且第二用户可能在收听终端设备中收听。 第二用户可能处于可能存在噪声的环境中。 特定实施例确定了听众终端设备处的噪声的特征。 与扬声器终端设备通话的用户的语音签名的特征也被确定。 然后根据听者终端设备的噪声特性和语音签名的特征，对从扬声器终端设备接收到的语音信号进行理解增强。 例如，可以改变语音信号的签名以减少与噪声的重叠。

    Integrated Alerting
    78.
    发明申请
    Integrated Alerting 有权
    集成警报

    公开(公告)号：US20080226046A1

    公开(公告)日：2008-09-18

    申请号：US11686838

    申请日：2007-03-15

    申请人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar

    发明人： Shmuel Shaffer ,  Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar

    IPC分类号： H04M15/06

    CPC分类号： H04M15/06

    摘要： In a wide-area communication system, users or numbers in the system to be alerted are ranked so to improve the efficiency of the alert calls. Rankings are based on various factors, including whether two or more users are on the same active call, whether a user is on an active call, how recently a user ended a call, and whether a user recently missed a call. Within rankings, there may be multiple callers or numbers. These users may further be ranked, such as by determining which caller is expected to end a call first based on the current elapsed time of the call and the average call duration for that user or number.

    摘要翻译： 在广域通信系统中，要提醒的系统中的用户或号码被排序，以提高警报呼叫的效率。 排名基于各种因素，包括两个或多个用户是否处于相同的活动呼叫，用户是否处于活动呼叫，用户最近结束呼叫以及用户最近是否已经接通呼叫。 在排名中，可能有多个呼叫者或号码。 这些用户可以进一步排名，例如通过基于呼叫的当前经过时间和该用户或号码的平均呼叫持续时间来确定预期哪个呼叫者首先结束呼叫。

    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM
    79.
    发明申请
    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM 有权
    用于智能交通系统的AD-HOC移动IP网络

    公开(公告)号：US20080167774A1

    公开(公告)日：2008-07-10

    申请号：US11619941

    申请日：2007-01-04

    申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    IPC分类号： G08G1/123 ,  G06F17/00 ,  G06F7/00 ,  G06F19/00

    CPC分类号： G08G1/00 ,  G08G1/20

    摘要： A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.

    摘要翻译： 提供了一种智能管理交通网络的方法。 该方法可以包括提供路侧设备18与运输网络中与车辆12A至D12相关联的节点14A至14D进行通信，车辆节点位于路边设备的邻近范围内。 路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在，并且在路侧设备和第一车辆节点之间建立移动因特网协议（IP）网络。 路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。 路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

    Authorization to place calls by remote users
    80.
    发明申请
    Authorization to place calls by remote users 有权
    授权远程用户拨打电话

    公开(公告)号：US20080118046A1

    公开(公告)日：2008-05-22

    申请号：US11601239

    申请日：2006-11-16

    申请人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

    发明人： Vinod Katkam ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel ,  Randall B. Baird ,  Christopher E. Pearce ,  Shmuel Shaffer

    IPC分类号： H04M3/22

    CPC分类号： H04M3/38 ,  H04M3/42323

    摘要： A system includes a first interface to connect with a network, and a second interface to connect with a telephone device of an enterprise. A unit controls a connection between the first and second interfaces for an outgoing call from the telephone device to a remote telephone device connected to the network. A processor subsystem coupled with the unit operates to initiate communications with a telephone device associated with a supervisor having authority to allow or deny the call. The processor subsystem also operates too present the supervisor with information that includes a purpose or reason for the outgoing call. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

    摘要翻译： 系统包括与网络连接的第一接口和与企业的电话设备连接的第二接口。 单元控制第一和第二接口之间的连接，用于从电话设备到连接到网络的远程电话设备的呼出。 与该单元耦合的处理器子系统操作以启动与具有允许或拒绝该呼叫权限的主管相关联的电话设备的通信。 处理器子系统也使主管人员具有包括呼出呼叫的目的或原因的信息。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开的主题。