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    Remote airline agent on-demand
    81.
    发明授权
    Remote airline agent on-demand 有权

    公开(公告)号：US11935070B2

    公开(公告)日：2024-03-19

    申请号：US17673358

    申请日：2022-02-16

    Applicant: UNITED AIRLINES, INC.

    Inventor： Robert Bence ,  Stephanie Ricker ,  Shubhankar Chowdhury ,  James Stathopoulos

    IPC: G06Q10/00 ,  G06Q10/02 ,  G06Q10/0631 ,  G06Q30/016

    CPC classification number: G06Q30/016 ,  G06Q10/02 ,  G06Q10/063112

    Abstract: A method and system may automatically provide a remote airline agent to a user. A server device receives pending requests to communicate with a remote airline agent from users each attempting to modify a flight segment or obtain assistance related to the flight segment. For each of the requests, the server device obtains flight information for the flight segments to identify a flight urgency level or a flight criticality level for the flight segment. The server device assigns a priority level to each of the pending requests based on one or more attributes associated with each pending request, ranks the pending requests in accordance with the assigned priority levels, and automatically connects to a client device for a highest ranked request of the pending requests to initiate a video chat between the user and the remote airline agent.

    INFORMATION PROCESSING METHOD
    82.
    发明公开
    INFORMATION PROCESSING METHOD 审中-公开

    公开(公告)号：US20240087060A1

    公开(公告)日：2024-03-14

    申请号：US18460691

    申请日：2023-09-05

    Applicant: TOYOTA JIDOSHA KABUSHIKI KAISHA ,  MONET Technologies Inc.

    Inventor： Taiki YOSHIDA ,  Kenta NOSE ,  Masaaki HASHIMOTO ,  Yoshihiro YAMADA ,  Tomohiro SHIN

    IPC: G06Q50/14 ,  G01C21/34 ,  G06Q10/02 ,  G06Q50/30

    CPC classification number: G06Q50/14 ,  G01C21/3453 ,  G06Q10/02 ,  G06Q50/30

    Abstract: An information processing method includes receiving first information indicating a travel plan of a user, acquiring, for each on-demand vehicle service, second information indicating boarding/alighting points and operation status of a vehicle, determining and presenting, based on the first and second information, a recommended route for transferring bet ween first and second vehicles belonging to first and second on-demand vehicle services, and making a reservation with the first and second on-demand vehicle services in accordance with the recommended route. In the method, a first boarding/alighting point for boarding the first vehicle, a candidate transfer point for transferring from the first to the second vehicle, and a second boarding/alighting point for alighting from the second vehicle are determined, at least one candidate route from the first to the second boarding/alighting point via the candidate transfer point is determined, and based on the evaluation of each candidate route, the recommended route is determined.

    METHODS FOR MANAGING WORKSPACE RESERVATIONS BASED ON USER LOCATION MAPPING AND DEVICES THEREOF
    85.
    发明公开
    METHODS FOR MANAGING WORKSPACE RESERVATIONS BASED ON USER LOCATION MAPPING AND DEVICES THEREOF 审中-公开

    公开(公告)号：US20240070558A1

    公开(公告)日：2024-02-29

    申请号：US17900463

    申请日：2022-08-31

    Applicant: JONES LANG LASALLE IP, INC.

    Inventor： Kourosh Sadr MOMTAZ ,  Laura TEDOLDI ,  Yu-Chun Tsai ,  Samantha Akomeah

    IPC: G06Q10/02 ,  G06Q10/10

    CPC classification number: G06Q10/02 ,  G06Q10/1093

    Abstract: Methods, non-transitory computer readable media, and reservation management devices are disclosed that obtain workspace parameter(s) from a client device after authenticating a user of the client device. User geolocations are determined for the authenticated user and registered user(s) identified by the authenticated user. Workspaces are filtered based on a correlation of the user geolocations and workspace geolocations for the workspaces to identify a subset of the workspaces. The workspaces are determined to satisfy the workspace parameter(s) based on workspace data for the workspaces. A selection of one of the subset of the workspaces is received from the authenticated user. Availability data for the one of the subset of the workspaces is updated based on a time window input by the authenticated user. A digital calendar invitation is then generated and provided to the client device and/or other client device(s) associated with one or more of the registered user(s).

    MANAGEMENT SERVER, TOKEN ISSUANCE METHOD, AND STORAGE MEDIUM
    86.
    发明公开
    MANAGEMENT SERVER, TOKEN ISSUANCE METHOD, AND STORAGE MEDIUM 审中-公开

    公开(公告)号：US20240070557A1

    公开(公告)日：2024-02-29

    申请号：US17766803

    申请日：2020-03-27

    Applicant: NEC Corporation

    Inventor： Yuuka WATANABE ,  Takeshi SASAMOTO

    IPC: G06Q10/02 ,  G06F21/32

    CPC classification number: G06Q10/02 ,  G06F21/32

    Abstract: Provided is a management server that excludes a user who is not qualified to use a boarding system utilizing biometric authentication. The management server includes a receiving unit and a generation unit. The receiving unit receives, from a terminal, a token issuance request including at least boarding pass information written on a boarding pass, and passport information written on a passport. The generation unit makes a first determination about consistency between the boarding pass information and the passport information, and generates, on the basis of the result of the first determination, a token for a user to use a boarding process utilizing biometric information.

    Methods for Shared Vehicle Access
    87.
    发明公开
    Methods for Shared Vehicle Access 审中-公开

    公开(公告)号：US20240067126A1

    公开(公告)日：2024-02-29

    申请号：US18222262

    申请日：2023-07-14

    Applicant: Geotab Inc.

    Inventor： Mobaderin Akinsanya ,  Bruno Gomez de Oliveira ,  Paul Ayooluwa Soladoye ,  Matthew Frederick Snow ,  Gabriel Francklin Yano de Sousa

    IPC: B60R25/24 ,  B60R25/01 ,  G06Q10/02

    CPC classification number: B60R25/241 ,  B60R25/01 ,  G06Q10/02

    Abstract: The present systems, devices, and methods relate to managing shared vehicle access. Authorization policies are stored at a network device, and are provided to vehicle devices. Authorization policies each include an authentication scheme, a list of permitted vehicle operations, and a list of requirements to perform vehicle operations. In this way, whether even if a user is authenticated to access a vehicle, vehicle access is controlled based one whether the user is permitted to perform vehicle operations, and whether requirements are met to perform vehicle operations. This provides a flexible and roust vehicle access system. Authorization Policies are distributed to vehicle device in an Access Configuration, which can be updated.

    VIRTUAL QUEUING SYSTEM AND METHOD
    88.
    发明公开
    VIRTUAL QUEUING SYSTEM AND METHOD 审中-公开

    公开(公告)号：US20240062121A1

    公开(公告)日：2024-02-22

    申请号：US18500863

    申请日：2023-11-02

    Applicant: Universal City Studios LLC

    Inventor： Justin Michael Schwartz

    IPC: G06Q10/02 ,  G07C11/00

    CPC classification number: G06Q10/02 ,  G07C11/00 ,  G07C2011/02 ,  G07C2011/04

    Abstract: A system in accordance with present embodiments includes a plurality of virtual queuing stations associated with respective attractions within a theme park and a virtual queue control system configured to maintain respective virtual queues for the respective attractions and in communication with the plurality of virtual queuing stations. The virtual queue control system is configured to receive communications from the plurality of virtual queuing stations and add guests to the respective virtual queues based on the communications.

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