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公开(公告)号：US20240363125A1
公开(公告)日：2024-10-31
申请号：US18646493
申请日：2024-04-25
Applicant: Pindrop Security, Inc.
Inventor： Elie KHOURY , Ganesh SIVARAMAN , Tianxiang CHEN , Nikolay GAUBITCH , David LOONEY , Amit GUPTA , Vijay BALASUBRAMANIYAN , Nicholas KLEIN , Anthony STANKUS
CPC classification number: G10L17/26 , G10L17/02 , G10L17/04 , G10L25/60 , H04M3/2281 , H04M3/5183 , H04M2201/405
Abstract: Disclosed are systems and methods including software processes executed by a server that detect audio-based synthetic speech (“deepfakes”) in a call conversation. Embodiments include systems and methods for detecting fraudulent presentation attacks using multiple functional engines that implement various fraud-detection techniques, to produce calibrated scores and/or fused scores. A computer may, for example, evaluate the audio quality of speech signals within audio signals, where speech signals contain the speech portions having speaker utterances.
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公开(公告)号：US20240064230A1
公开(公告)日：2024-02-22
申请号：US17890779
申请日：2022-08-18
Applicant: Mitel Networks Corporation
Inventor： Venkata Ajaresh Gudipati
CPC classification number: H04M3/2281 , H04M3/42221 , G10L15/18 , G10L15/30 , H04M2201/42 , H04M2201/405 , H04M2242/04
Abstract: A communication system and method for identifying a threatening and/or illegal call includes (1) a telephony network, (2) a first user device in communication with the telephony network, wherein the first user device is assigned to a first user who is an organization member, (3) a second user device in communication with the telephony network, wherein the second user device is assigned to a second user who is not an organization member, (4) a communications server in communication with at least the first user device, (5) a natural language processor (NLP) in communication with the communications server; and (6) a threatening language database in communication with the communications server and/or the NLP. The NLP is configured to monitor language used by the second user during a communication with first user to identify threatening language by comparing the language used by the second user to the threatening language in the threatening language database.
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公开(公告)号：US20230412734A1
公开(公告)日：2023-12-21
申请号：US17843731
申请日：2022-06-17
Applicant: Microsoft Technology Licensing, LLC
Inventor： Mrinal Kumar SHARMA
CPC classification number: H04M3/563 , H04L65/80 , G06V40/168 , H04L65/403 , G10L25/57 , G10L15/02 , G10L15/22 , G10L15/063 , H04M2201/405 , G10L2015/025
Abstract: Methods, systems, and computer storage media for providing a disrupted-speech assistance service associated with a disrupted-speech management engine of a meeting management system. The disrupted-speech assistance service is an accessibility service that supports accessibility operations of a disrupted-speech management engine to provide disrupted-speech assistance features in a meeting management system. In operation, meeting data comprising audio data is accessed. The audio data is analyzed to determine that the audio data comprises disrupted-speech at a threshold level of disrupted-speech. Based on the audio data comprising disrupted-speech at the threshold level of disrupted-speech, one or more disrupted-speech assistance operations for a meeting can be executed. The one or more disrupted-speech assistance operations comprises identifying a disrupted-speech word; determining an alternative word for the disrupted-speech word. A disrupted-speech assistance interface is generated based on the one or more disrupted-speech assistance operations. The disrupted-speech assistance interface comprises the alternative word for the disrupted-speech word.
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公开(公告)号：US20230208976A1
公开(公告)日：2023-06-29
申请号：US18175253
申请日：2023-02-27
Applicant: NICE LTD.
Inventor： Roman FRENKEL , Tal RASKIN , Adi BEN ZEEV , Stav MISHORY , Dan TEPLITSKI , Hadas KATZ
IPC: H04M3/523 , H04M3/51 , G06F40/295 , G10L15/26 , G10L15/02
CPC classification number: H04M3/5235 , H04M3/5166 , H04M3/5183 , G06F40/295 , G10L15/26 , G10L15/02 , H04M3/5116 , H04M2201/405
Abstract: Systems for and methods of determining the priority of a call interaction include receiving a call interaction from a call center; validating, by a validation and transcription engine, that the call interaction is authentic; converting, by the validation and transcription engine, the call interaction into text; calculating, by the data calculation engine, a priority of the call interaction from the text and organization, location, and time information in the text by determining an important of words in the text and correlating the words to a priority class using a pre-trained algorithm that is trained on emergency-type and emergency services-type language; determining that the call interaction should be transmitted to the call center for initial handling by a call center agent; and transmitting the call interaction, the calculated priority, and the extracted information to the call center.
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公开(公告)号：US20190141190A1
公开(公告)日：2019-05-09
申请号：US15802695
申请日：2017-11-03
Applicant: SONY CORPORATION
Inventor： RASHMI GUPTA , AVNEET SINGH
CPC classification number: H04M3/493 , A61B5/024 , A61B5/1112 , A61B5/6802 , G10L15/265 , G10L17/14 , H04M3/4936 , H04M2201/405 , H04M2203/6054
Abstract: An electronic call assistant based on a callee-status and a caller-status, comprises one or more sensors, a memory, and a circuitry. The memory in the first electronic device may be configured to store a plurality of applications. The circuitry in the first electronic device is configured to determine an identity of a caller of a voice call received by the first electronic device from a second electronic device. A current callee-status of a callee associated with the first electronic device, is detected. The circuitry is configured to extract a text query from a speech signal in the received voice call. The circuitry is further configured to communicate a custom audio response to the second electronic device based on the extracted text query, the determined identity of the caller, current callee-status of the callee, and the level of access associated with the determined identity.
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Patent Agency Ranking
86.发明授权公开(公告)号：US10063692B2
公开(公告)日：2018-08-28
申请号：US15583751
申请日：2017-05-01
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Scott Passe , Krishna Balantrapu , Alexander Noland
CPC classification number: H04M3/2281 , H04L63/083 , H04L63/0861 , H04L63/10 , H04M3/42059 , H04M3/42221 , H04M3/42374 , H04M3/436 , H04M3/4365 , H04M3/4931 , H04M7/003 , H04M15/80 , H04M15/8005 , H04M15/8083 , H04M15/844 , H04M2201/40 , H04M2201/405 , H04M2201/41 , H04M2203/6045 , H04M2203/6054 , H04M2250/22 , H04M2250/52 , H04W12/06
Abstract: An inbound call connection request may be received from a non-resident, directed to a controlled-environment facility resident and/or the resident's device. A determination may be made that a calling account of the resident does not have sufficient funds to pay for the inbound call, whereupon a message may be provided to the non-resident offering billing options, including at least a wireless carrier billing option, to complete the call connection. The call may be connected with the resident device in response to a determination a calling account of the inmate has sufficient funds to pay for the call or acceptance of one of the payment methods by the non-resident, along with authentication that the non-resident is associated with an address identifier (AID) of the resident device, and verification that the resident operating the device is associated with the AID of the device.
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87.发明申请公开(公告)号：US20180182399A1
公开(公告)日：2018-06-28
申请号：US15903436
申请日：2018-02-23
Applicant: YAMAHA CORPORATION
Inventor： Akihiko SUYAMA , Katsuaki TANAKA
CPC classification number: G10L17/005 , G10L13/00 , G10L15/02 , G10L15/07 , G10L15/22 , G10L15/265 , G10L15/30 , G10L15/32 , G10L2015/223 , G10L2015/227 , G10L2015/228 , H04M2201/405
Abstract: Provided is a control method for a control device including: acquiring a user instruction to control a control target apparatus by a user, generating control speech information in response to the user instruction, the control speech information being speech information representing content of control on the control target apparatus and including auxiliary speech information which is different information from the user instruction, and outputting the generated control speech information to a speech recognition server which executes speech recognition processing.
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公开(公告)号：US09906642B2
公开(公告)日：2018-02-27
申请号：US15320256
申请日：2014-08-13
Applicant: ZTE CORPORATION
Inventor： Wentao Jing
CPC classification number: H04M3/2281 , G06F3/16 , G06F3/167 , G06K9/00536 , G10L17/02 , G10L17/08 , H04M1/26 , H04M1/57 , H04M1/66 , H04M3/42059 , H04M2201/405 , H04W4/16 , H04W8/18 , H04W8/205 , H04W12/00 , H04W12/02 , H04W12/12
Abstract: The present disclosure discloses a method for identifying an identity, device and a communication terminal. The method includes that: a voiceprint feature of a current call object and a mobile phone number of the current call object are extracted; the identity of the current call object is identified according to the voiceprint feature and the mobile phone number. The present disclosure solves the problem in the related art that it is difficult to effectively identify the identity of a call object, thus providing a method for effectively identifying the identity of a current call object and technically reducing the probability of phone fraud on a user.
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公开(公告)号：US20170339199A1
公开(公告)日：2017-11-23
申请号：US15159677
申请日：2016-05-19
Applicant: Microsoft Technology Licensing, LLC
Inventor： William Nain Saez
CPC classification number: H04L65/4015 , G06Q10/1095 , H04L65/403 , H04M1/03 , H04M2201/405 , H04M2250/52 , H04N7/147
Abstract: A virtual meeting attendee includes a scheduling interface operatively coupled to a computerized meeting platform and configured to enable the virtual meeting attendee to be scheduled into meetings as a participant by users of the computerized meeting platform. The virtual meeting attendee also includes a content preparation machine configured, when the meeting attendee has been scheduled into a meeting as a participant, to receive meeting-associated content from computing devices of other participants scheduled into the meeting and output the meeting-associated content for display via a display device associated with the virtual meeting attendee.
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公开(公告)号：US09807243B2
公开(公告)日：2017-10-31
申请号：US15470824
申请日：2017-03-27
Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.
Inventor： Bo Li , Di Chen , Pinpin Zhu
CPC classification number: H04M3/53333 , G10L15/22 , G10L25/33 , G10L2015/223 , H04M1/645 , H04M1/651 , H04M3/4938 , H04M3/53308 , H04M3/53366 , H04M2201/39 , H04M2201/40 , H04M2201/405 , H04M2201/41
Abstract: A method and a system for voice transmission control. The method comprises: receiving, by a voice answering device, a voice command and transmitting the voice command to a sound control server through a network data transmission channel; recognizing, by the sound control server, the voice command, generating corresponding second VXML control information based on a recognition result, and transmitting the second VXML control information to the voice answering device through the network data transmission channel; and performing, by the voice answering device, an operation according to the received second VXML control information. With this method, the architecture and workflow of the communication system can be simplified, and the difficulty of design thereof can be reduced.
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