Fault isolation in data communications centers

    公开(公告)号:US10951462B1

    公开(公告)日:2021-03-16

    申请号:US15964950

    申请日:2018-04-27

    Applicant: 8x8, Inc.

    Inventor: Mehdi Salour

    Abstract: Certain aspects of the disclosure are directed to fault isolation in data communications centers. According to a specific example, a data communications server is provided including circuitry configured and arranged to isolate quality or termination issues in a data communications center. The data communications server may retrieve server data relating to data communications routed by the data communications server, and receive from a plurality of endpoint devices communicatively coupled to the data communications server, endpoint data relating to the routed communications. The data communications server may identify data communications quality or data communications termination issues based on the server data and the endpoint data, and identify at least one zone among a plurality of zones of the data communications center associated with the data communications quality or data communications termination issues using a tiered fault isolation process and based on the server data and endpoint data.

    Restricted replication for protection of replicated databases

    公开(公告)号:US11120132B1

    公开(公告)日:2021-09-14

    申请号:US16057297

    申请日:2018-08-07

    Applicant: 8x8, Inc.

    Abstract: Apparatuses and methods are disclosed for protection of data servers configured for data replication of a database. An example apparatus includes a processing circuit configured to receive records indicating respective modifications performed on a first version of the database stored in a first data server of the plurality of data servers. The processing circuit determines a risk level of a modification indicated by a record based on a set of factors indicated in a security profile, the set of factors being indicative of anomalous data access activity. The processing circuit performs the modification in a second data server, in response to the risk level being less than a threshold level indicated in the security profile. The processing circuit prevents the modification indicated by the record from being performed in the second data server in response to the risk level being greater than or equal to the threshold level.

    Privacy protection for evaluating call quality

    公开(公告)号:US09924404B1

    公开(公告)日:2018-03-20

    申请号:US15072509

    申请日:2016-03-17

    Applicant: 8x8, Inc.

    Abstract: Apparatus and methods concerning simulation of call quality are disclosed. In an example embodiment, computing server is communicatively coupled to a VoIP server. The computing server includes a communication circuit configured to receive a first set of VoIP data including audio of a VoIP call routed by the VoIP server. The computing server also includes a processing circuit configured to characterize a post-transmission quality state of the first set of VoIP data. The processing circuit is also configured to generate a second set of VoIP data including audio that is different from the audio of the VoIP call and data including characteristics indicative of the post-transmission quality state of a first set of VoIP data. The processing circuitry may configured to use the second set of data to provide security, protect the confidentiality and privacy, and/or monitor changes of behavior/quality for different audio CODECs, encryption, bit-rate, etc.

    Monitoring of personal and business use of telephony devices
    7.
    发明授权
    Monitoring of personal and business use of telephony devices 有权
    监控电话设备的个人和业务用途

    公开(公告)号:US09584669B1

    公开(公告)日:2017-02-28

    申请号:US14597400

    申请日:2015-01-15

    Applicant: 8x8, Inc.

    Abstract: According to one or more embodiments, a telecommunication system includes a call routing circuit configured to receive and route calls and data transmissions from a plurality of telecommunication devices. The telecommunication system also includes a processing circuit for monitoring business and personal use of telecommunication devices associated with a client account. The processing circuit is configured to maintain a log of calls and data transmissions routed by the call-routing circuit for the plurality of telecommunication devices. The processing circuit is further configured to use a set of classification functions in a policy of the client account to determine whether each of the identified first set of calls and data transmissions are business related or personal based on characteristics of each of the first set of calls and data transmissions.

    Abstract translation: 根据一个或多个实施例,电信系统包括被配置为从多个电信设备接收和路由呼叫和数据传输的呼叫路由电路。 电信系统还包括用于监视与客户帐户相关联的电信设备的业务和个人使用的处理电路。 处理电路被配置为维护由多个电信设备的呼叫路由电路路由的呼叫和数据传输的日志。 所述处理电路还被配置为在所述客户帐户的策略中使用一组分类功能,以基于所述第一组呼叫中的每一个的特征来确定所识别的第一组呼叫和数据传输中的每一个是商业相关的还是个人的 和数据传输。

    Fault isolation in data communications centers

    公开(公告)号:US11876666B1

    公开(公告)日:2024-01-16

    申请号:US17203432

    申请日:2021-03-16

    Applicant: 8x8, Inc.

    Inventor: Mehdi Salour

    CPC classification number: H04L41/0659 H04L43/04

    Abstract: Certain aspects of the disclosure are directed to fault isolation in data communications centers. According to a specific example, a data communications server is provided including circuitry configured and arranged to isolate quality or termination issues in a data communications center. The data communications server may retrieve server data relating to data communications routed by the data communications server, and receive from a plurality of endpoint devices communicatively coupled to the data communications server, endpoint data relating to the routed communications. The data communications server may identify data communications quality or data communications termination issues based on the server data and the endpoint data, and identify at least one zone among a plurality of zones of the data communications center associated with the data communications quality or data communications termination issues using a tiered fault isolation process and based on the server data and endpoint data.

    Multiple-master DNS system
    10.
    发明授权

    公开(公告)号:US11611592B1

    公开(公告)日:2023-03-21

    申请号:US17121127

    申请日:2020-12-14

    Applicant: 8x8, Inc.

    Inventor: Mehdi Salour

    Abstract: In one particular example, a data communications system addresses changes in server load and/or connection latency in connection with data communication services provided through DNS master and slave servers. The system provides dynamic information routing, via a set of DNS master servers being in a multi-master configuration and including a first master DNS server and a second master DNS server, and consistency of DNS records is established between the master servers. Subsequently, the first DNS master server enters into an isolation mode in which updates are not communicated via the network. A set of isolation rules, which indicate how DNS records are to be updated in a communications network, are accessed and used in response to the network connections becoming reliable and the first master server updates the DNS records according to the rules, thereby establishing consistency between the first and the second DNS master servers.

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