公开(公告)号：US08478624B1

公开(公告)日：2013-07-02

申请号：US13551277

申请日：2012-07-17

申请人： John A. Bivens ,  Valentina Salapura ,  Maja Vukovic

发明人： John A. Bivens ,  Valentina Salapura ,  Maja Vukovic

IPC分类号： G06Q10/10

CPC分类号： G06Q10/06395

摘要： An embodiment of the invention, directed to assessing quality of recorded service data, comprises the step of receiving a record containing service data at a service record evaluator. The method further comprises selecting at least one information field of a plurality of information fields contained in the received record, and determining a numerical quality score for each selected information field. Each of the quality scores is used to compute a cumulative quality score for the record, and it is determined whether the cumulative quality score is no less than a minimum quality threshold.

公开(公告)号：US08489441B1

公开(公告)日：2013-07-16

申请号：US13584378

申请日：2012-08-13

申请人： John A. Bivens ,  Valentina Salapura ,  Maja Vukovic

发明人： John A. Bivens ,  Valentina Salapura ,  Maja Vukovic

IPC分类号： G06Q10/00

CPC分类号： G06Q10/06395

摘要： An embodiment of the invention, directed to assessing quality of recorded service data, comprises the step of receiving a record containing service data at a service record evaluator. The method further comprises selecting at least one information field of a plurality of information fields contained in the received record, and determining a numerical quality score for each selected information field. Each of the quality scores is used to compute a cumulative quality score for the record, and it is determined whether the cumulative quality score is no less than a minimum quality threshold.

摘要翻译： 针对评估记录的服务数据的质量的本发明的实施例包括在服务记录评估器处接收包含服务数据的记录的步骤。 该方法还包括选择包含在所接收的记录中的多个信息字段的至少一个信息字段，以及确定每个所选信息字段的数字质量得分。 每个质量分数用于计算记录的累积质量得分，并且确定累积质量得分是否不小于最小质量阈值。

公开(公告)号：US08781865B2

公开(公告)日：2014-07-15

申请号：US13570977

申请日：2012-08-09

申请人： John A. Bivens ,  Valentina Salapura

发明人： John A. Bivens ,  Valentina Salapura

IPC分类号： G06Q10/00

CPC分类号： G06Q10/06

摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.

摘要翻译： 在一个方面，在计算环境中处理问题票可以包括识别在计算环境中生成的作为合并的候选者的多个票据。 可以基于票据是否具有相同或相似的根本原因来完成识别，无论它们是从具有相同配置的虚拟机生成的，和/或一个或多个其他标准。 作为合并候选人的票可以分组为捆绑组，并标记为捆绑。 从捆绑组中解决故障单可能会解决捆绑组中的所有故障单。

公开(公告)号：US20140039958A1

公开(公告)日：2014-02-06

申请号：US13570977

申请日：2012-08-09

申请人： John A. Bivens ,  Valentina Salapura

发明人： John A. Bivens ,  Valentina Salapura

IPC分类号： G06Q10/06

CPC分类号： G06Q10/06

摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.

公开(公告)号：US20140039957A1

公开(公告)日：2014-02-06

申请号：US13566326

申请日：2012-08-03

申请人： John A. Bivens ,  Valentina Salapura

发明人： John A. Bivens ,  Valentina Salapura

IPC分类号： G06Q10/06

CPC分类号： G06Q10/06

摘要： Handling problem tickets in a computing environment, in one aspect, may comprise identifying a plurality of tickets generated in the computing environment that are candidates for consolidation. The identifying may be done based on whether the tickets have the same or similar root cause, whether they are generated from virtual machines having same configuration, and/or one or more other criteria. The tickets which are candidates for consolidation may be grouped into a bundled group, and marked as bundled. Resolving a ticket from the bundled group may potentially resolves all tickets from the bundled group.

摘要翻译： 在一个方面，在计算环境中处理问题票可以包括识别在计算环境中生成的作为合并的候选者的多个票据。 可以基于票据是否具有相同或相似的根本原因来完成识别，无论它们是从具有相同配置的虚拟机生成的，和/或一个或多个其他标准。 作为合并候选人的票可以分组为捆绑组，并标记为捆绑。 从捆绑组中解决故障单可能会解决捆绑组中的所有故障单。

公开(公告)号：US07647405B2

公开(公告)日：2010-01-12

申请号：US11348046

申请日：2006-02-06

申请人： John A. Bivens ,  Donna N Dillenberger ,  Yuksel Gunal

发明人： John A. Bivens ,  Donna N Dillenberger ,  Yuksel Gunal

IPC分类号： G06F15/173 ,  G06F15/16 ,  G06F15/177

CPC分类号： G06F9/5083 ,  G06F9/505

摘要： The present invention provides a method of preventing harmful variability and oscillation in weight based, dynamic load balancing environments. More specifically, the present invention relates to methods to effectively determine the magnitude of weight changes in dynamic load balancing environments based on the workload magnitude and server farm capacity. This method depends on the development of new multi-system characteristics such as a relative workload metric to characterize the workload of the system relative to the collective capacity of all of the systems to handle the workload.

摘要翻译： 本发明提供了一种防止在基于重量的动态负载平衡环境中的有害变化和振荡的方法。 更具体地，本发明涉及基于工作负载大小和服务器场容量来有效地确定动态负载平衡环境中的权重变化的大小的方法。 该方法取决于新的多系统特性的开发，例如相对工作负载度量来表征系统相对于处理工作负载的所有系统的集体容量的工作负载。

公开(公告)号：US07392159B2

公开(公告)日：2008-06-24

申请号：US11157090

申请日：2005-06-20

申请人： John A. Bivens ,  Peter Yocom

发明人： John A. Bivens ,  Peter Yocom

IPC分类号： G06F19/00 ,  G06F17/40

CPC分类号： G06F11/3409

摘要： The present invention provides a method of determining a metric of capacity in computing systems and computer applications. Capacity in this sense refers to the ability of computer systems and computer applications to perform work. Many applications and multi-hop system strategies could benefit from understanding the amount of work a particular system or application is capable of performing. A metric such as this can be very difficult to calculate due to widely varying system hardware, operating system architectures; application behavior/performance, etc. This disclosure describes a method of dynamic capacity estimation which learns the capacity of an application or system with respect to the work asked of the system and the resources used by the application in question.

摘要翻译： 本发明提供一种确定计算系统和计算机应用中的容量度量的方法。 在这个意义上的能力是指计算机系统和计算机应用程序执行工作的能力。 许多应用程序和多跳系统策略可以从理解特定系统或应用程序能够执行的工作量获益。 由于广泛变化的系统硬件，操作系统架构，这样的度量可能非常难以计算; 应用行为/性能等。本公开描述了一种动态容量估计的方法，其学习应用或系统相对于系统询问的工作的能力以及所讨论的应用所使用的资源的能力。

公开(公告)号：US07890624B2

公开(公告)日：2011-02-15

申请号：US12146707

申请日：2008-06-26

申请人： John A. Bivens ,  Donna N. Dillenberger ,  Yuksel Gunal

发明人： John A. Bivens ,  Donna N. Dillenberger ,  Yuksel Gunal

IPC分类号： G06F15/173

CPC分类号： G06F9/5083 ,  G06F9/505

摘要： The present invention provides a method of preventing harmful variability and oscillation in weight based, dynamic load balancing environments. More specifically, the present invention relates to methods to effectively determine the magnitude of weight changes in dynamic load balancing environments based on the workload magnitude and server farm capacity. This method depends on the development of new multi-system characteristics such as a relative workload metric to characterize the workload of the system relative to the collective capacity of all of the systems to handle the workload.

摘要翻译： 本发明提供了一种防止在基于重量的动态负载平衡环境中的有害变化和振荡的方法。 更具体地，本发明涉及基于工作负载大小和服务器场容量来有效地确定动态负载平衡环境中的权重变化的大小的方法。 该方法取决于新的多系统特性的开发，例如相对工作负载度量来表征系统相对于处理工作负载的所有系统的集体容量的工作负载。

公开(公告)号：US20080249746A1

公开(公告)日：2008-10-09

申请号：US12137953

申请日：2008-06-12

申请人： John A. Bivens ,  Peter Yocom

发明人： John A. Bivens ,  Peter Yocom

IPC分类号： G06F19/00

CPC分类号： G06F11/3409

摘要： The present invention provides a system for determining a metric of capacity in computing systems and computer applications. Capacity in this sense refers to the ability of computer systems and computer applications to perform work. Many applications and multi-hop system strategies could benefit from understanding the amount of work a particular system or application is capable of performing. A metric such as this can be very difficult to calculate due to widely varying system hardware, operating system architectures, and application behavior/performance.

摘要翻译： 本发明提供一种用于确定计算系统和计算机应用中的容量度量的系统。 在这个意义上的能力是指计算机系统和计算机应用程序执行工作的能力。 许多应用程序和多跳系统策略可以从理解特定系统或应用程序能够执行的工作量获益。 由于广泛变化的系统硬件，操作系统架构和应用程序行为/性能，这样的度量可能非常难以计算。

公开(公告)号：US08560922B2

公开(公告)日：2013-10-15

申请号：US13040531

申请日：2011-03-04

申请人： John A. Bivens ,  Michele M. Franceschini ,  Ashish Jagmohan

发明人： John A. Bivens ,  Michele M. Franceschini ,  Ashish Jagmohan

IPC分类号： G11C29/00

CPC分类号： G11C29/52 ,  G06F11/1048 ,  G11C11/5628 ,  G11C11/5642 ,  G11C13/00 ,  G11C16/00 ,  G11C29/42 ,  G11C29/76 ,  G11C2029/0409 ,  G11C2029/0411

摘要： Bad block management for flash memory including a method for storing data. The method includes receiving a write request that includes write data. A block of memory is identified for storing the write data. The block of memory includes a plurality of pages. A bit error rate (BER) of the block of memory is determined and expanded write data is created from the write data in response to the BER exceeding a BER threshold. The expanded write data is characterized by an expected BER that is lower than the BER threshold. The expanded write data is encoded using an error correction code (ECC). The encoded expanded write data is written to the block of memory.

摘要翻译： 用于闪存的坏块管理，包括用于存储数据的方法。 该方法包括接收包括写数据的写请求。 识别用于存储写入数据的存储器块。 存储器块包括多个页面。 确定存储器块的误码率（BER），并响应于超过BER阈值的BER从写入数据产生扩展写入数据。 扩展的写入数据的特征在于低于BER阈值的预期BER。 扩展的写入数据使用纠错码（ECC）进行编码。 编码的扩展写入数据被写入存储器块。