Graphical interactive visual response system and method
    4.
    发明授权
    Graphical interactive visual response system and method 有权
    图形交互式视觉响应系统及方法

    公开(公告)号:US08825762B2

    公开(公告)日:2014-09-02

    申请号:US13205942

    申请日:2011-08-09

    IPC分类号: G06F15/16 G06Q30/02 H04L29/08

    摘要: A graphical interactive visual response system and method is provided in which a graphical user interface provides such interactivity and visual response. A user can initiate contact with a representative using an application residing on a personal device, such as a mobile telephone or computer. The application (graphical interface) allows the user to interactively select options on a displayed menu, arrive at the appropriate service and initiate a connection with the representative. The connection is established when the user and representative are available, thereby avoiding hold and wait times typically associated with conventional interactive voice response system.

    摘要翻译: 提供了图形交互式视觉响应系统和方法,其中图形用户界面提供这种交互性和视觉响应。 用户可以使用驻留在诸如移动电话或计算机的个人设备上的应用来发起与代表的联系。 应用程序(图形界面)允许用户交互地选择显示的菜单上的选项,到达适当的服务并启动与代表的连接。 当用户和代表可用时建立连接,从而避免通常与常规交互式语音响应系统相关联的保持和等待时间。

    Method and apparatus for communications
    5.
    发明授权
    Method and apparatus for communications 失效
    通信方法和装置

    公开(公告)号:US08711199B2

    公开(公告)日:2014-04-29

    申请号:US12352958

    申请日:2009-01-13

    申请人: Haifeng Bi

    发明人: Haifeng Bi

    IPC分类号: H04N7/14

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a set-top-box (STB) having a controller to operate the STB coupled to an interactive television network as an audio visual answering machine using a digital video recorder forming a part of the STB, use at least one camera coupled to the STB to capture video, use at least one microphone coupled to the STB to capture audio, present video from at least a calling party on a television set coupled to the STB, and present audio from at least the calling party on speakers coupled to the STB. Other embodiments are disclosed.

    摘要翻译: 结合本公开的教导的系统可以包括例如具有操作耦合到交互式电视网络的STB的控制器的机顶盒(STB),作为使用数字录像机的音频可视应答机,其形成 STB的一部分,使用耦合到STB的至少一个摄像机来捕获视频,使用耦合到STB的至少一个麦克风来捕获音频,从耦合到STB的电视机上的至少一个主叫方呈现视频,并呈现 来自至少在与STB耦合的扬声器上的呼叫方的音频。 公开了其他实施例。

    APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS
    6.
    发明申请
    APPARATUS AND METHOD FOR MANAGING VOICE COMMUNICATIONS 有权
    用于管理语音通信的装置和方法

    公开(公告)号:US20110142215A1

    公开(公告)日:2011-06-16

    申请号:US12634729

    申请日:2009-12-10

    IPC分类号: H04M11/00 H04L12/66

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to receive a call request from a set top box that is remote from the server where the call request identifies a telephone number that is displayed in video content presented by the set top box where the telephone number was detected based on at least one of image pattern recognition and voice recognition and where the telephone number is associated with a marketing entity of the video content, establish a voice communication with a first telephone device associated with the set top box, and establish the voice communication with a second telephone device associated with the telephone number and the marketing entity if the first telephone device accepts the voice communication. Other embodiments are disclosed.

    摘要翻译: 包含本公开的教导的系统可以包括例如具有控制器的服务器,该控制器从远离服务器的机顶盒接收呼叫请求,其中呼叫请求标识在视频内容中显示的电话号码 由机顶盒基于图像模式识别和语音识别中的至少一个被检测到电话号码,并且其中电话号码与视频内容的营销实体相关联,建立与第一电话设备相关联的语音通信 并且如果第一电话设备接受语音通信,则与与电话号码相关联的第二电话设备和营销实体建立语音通信。 公开了其他实施例。

    Virtual tandem switch
    7.
    发明授权
    Virtual tandem switch 失效
    虚拟串联开关

    公开(公告)号:US07099311B2

    公开(公告)日:2006-08-29

    申请号:US10024182

    申请日:2001-12-21

    IPC分类号: H04L12/66 H04J3/22 H04J3/16

    摘要: An Asynchronous Transfer Mode (ATM)-based distributed virtual tandem switching system is provided in which a network of ATM-based devices is combined to create a distributed virtual tandem switch. The system includes an ATM switching network that dynamically sets up individual switched virtual connections. The system also includes a trunk interworking function (T-IWF) device and a centralized control and signaling interworking function (CS-IWF) device. The trunk interworking function device converts end office voice trunks from TDM channels to ATM cells by employing a structured circuit emulation service. The centralized control and signaling interworking function device performs call control functions and interfaces narrowband signaling and broadband signaling for call processing and control within the ATM switching network. Consequently, the ATM based distributed virtual tandem switching system replaces a standard tandem switch in the PSTN.

    摘要翻译: 提供了一种基于异步传输模式(ATM)的分布式虚拟串联交换系统,其中组合了基于ATM的设备的网络以创建分布式虚拟串联交换机。 该系统包括动态建立单独的交换虚拟连接的ATM交换网络。 该系统还包括中继互通功能(T-IWF)设备和集中式控制和信令交互功能(CS-IWF)设备。 中继互通功能设备通过采用结构化电路仿真服务,将终端办公语音中继从TDM信道转换为ATM信元。 集中控制和信令互通功能设备对ATM交换网内的呼叫处理和控制进行呼叫控制功能和接口窄带信令和宽带信令。 因此,基于ATM的分布式虚拟串联交换系统取代了PSTN中的标准串联交换机。

    ATM-based distributed virtual tandem switching system
    8.
    发明授权
    ATM-based distributed virtual tandem switching system 有权
    基于ATM的分布式虚拟串联交换系统

    公开(公告)号:US06219348B1

    公开(公告)日:2001-04-17

    申请号:US09562725

    申请日:2000-05-01

    IPC分类号: H04L1266

    摘要: An Asynchronous Transfer Mode (ATM)-based distributed virtual tandem switching system is provided in which a network of ATM-based devices is combined to create a distributed virtual tandem switch. The system includes an ATM switching network that dynamically sets up individual switched virtual connections. The system also includes a trunk interworking function (T-IWF) device and a centralized control and signaling interworking finction (CS-IWF) device. The trunk interworking function device converts end office voice trunks from TDM channels to ATM cells by employing a structured circuit emulation service. The centralized control and signaling interworking function device performs call control functions and interfaces narrowband signaling and broadband signaling for call processing and control within the ATM switching network. Consequently, the ATM based distributed virtual tandem switching system replaces a standard tandem switch in the PSTN.

    摘要翻译: 提供了一种基于异步传输模式(ATM)的分布式虚拟串联交换系统,其中组合了基于ATM的设备的网络以创建分布式虚拟串联交换机。 该系统包括动态建立单独的交换虚拟连接的ATM交换网络。 该系统还包括中继互通功能(T-IWF)设备和集中式控制和信令交互功能(CS-IWF)设备。 中继互通功能设备通过采用结构化电路仿真服务,将终端办公语音中继从TDM信道转换为ATM信元。 集中控制和信令互通功能设备对ATM交换网内的呼叫处理和控制进行呼叫控制功能和接口窄带信令和宽带信令。 因此,基于ATM的分布式虚拟串联交换系统取代了PSTN中的标准串联交换机。

    Automatic response to localized input
    9.
    发明授权
    Automatic response to localized input 有权
    自动响应本地化输入

    公开(公告)号:US08892082B2

    公开(公告)日:2014-11-18

    申请号:US13097349

    申请日:2011-04-29

    申请人: Haifeng Bi

    发明人: Haifeng Bi

    IPC分类号: H04M3/42 H04W48/04 H04W84/04

    摘要: The disclosed subject matter provides automatic response to localized input. Where a first user equipment enters a service area, the presence of the first user equipment can be determined from an identification information. The identification information can be employed to access information relating to the identification information. Where either the identification information or the information associated with the identification information satisfy one or more predetermined rules, a response can be determined. The determined response can be made accessible. As such, a second user equipment can receive the response based, at least in part, on the first user equipment entering the service area.

    摘要翻译: 所公开的主题提供对本地化输入的自动响应。 在第一用户设备进入服务区域的情况下,可以从识别信息确定第一用户设备的存在。 可以使用识别信息来访问与识别信息有关的信息。 在识别信息或与识别信息相关联的信息满足一个或多个预定规则的情况下,可以确定响应。 确定的响应可以访问。 因此,第二用户设备可以至少部分地基于进入服务区域的第一用户设备来接收响应。

    Providing reports of received multimedia programs
    10.
    发明授权
    Providing reports of received multimedia programs 有权
    提供收到的多媒体节目报告

    公开(公告)号:US08204987B2

    公开(公告)日:2012-06-19

    申请号:US12331204

    申请日:2008-12-09

    IPC分类号: G06F15/173

    摘要: User input defining criteria for including a multimedia presentation event in an event report is received. The criteria include a maximum retention period, a threshold presentation duration, and a report condition. When a user receives a multimedia program for a time at least as great as the threshold presentation duration, data indicating receipt of the multimedia program is stored. The receipt data is used to determine whether the receipt of the multimedia program meets the report condition. Access to the event report is provided to a user in response to a user input. The event report indicates receipt of the multimedia program if the receipt data meets the report condition. The receipt data is purged when an age of the receipt data equals or exceeds a maximum retention period.

    摘要翻译: 接收用于在事件报告中包括多媒体呈现事件的用户输入定义标准。 标准包括最大保留期限,阈值呈现持续时间和报告条件。 当用户在至少等于阈值呈现持续时间的时间内接收多媒体节目时,存储指示接收多媒体节目的数据。 收据数据用于确定多媒体节目的接收是否满足报告条件。 响应于用户输入,向用户提供事件报告的访问。 如果收据数据满足报告条件,则事件报告指示接收多媒体节目。 当收据数据的年龄等于或超过最大保留期限时,收据数据被清除。