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公开(公告)号：US11829273B1
公开(公告)日：2023-11-28
申请号：US17543896
申请日：2021-12-07
IPC分类号： G06F11/30 , G01F15/06 , G01R31/50 , G01F15/063
CPC分类号： G06F11/3089 , G01F15/063 , G01F15/065 , G01R31/50 , G06F11/3013
摘要： A monitor device is configured to monitor a system, such as a utility system and/or appliance. The monitor device includes sensor(s) that measure characteristic(s) of the system, and data storage that stores parameter data that is provided from a remote service. The parameter data includes thresholds, signatures, and/or other information that describes a typical operational state of the system. The monitor device includes software that executes locally to compare current sensor data to the parameter data and determine whether the current operational state of the system is within the bounds of the typical state as defined by the parameter data. In instances where the current state is atypical, indicating a possible problem with the system, a notification can be sent describing the anomaly. The monitor device can also perform other action(s) to correct the problem or mitigate possible damage, and can operate autonomously if a network connection is unavailable.
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公开(公告)号：US11764884B1
公开(公告)日：2023-09-19
申请号：US17674591
申请日：2022-02-17
发明人： Emily Margaret Gray , Daniel Christopher Bitsis, Jr. , Robert Wiseman Simpson , Manfred Amann , Donnette Moncrief Brown , Eric David Schroeder , Meredith Beveridge , Michael J. Maciolek , Bobby Lawrence Mohs , Brian F. Shipley , Justin Dax Haslam , Qunying Kou , Ashley Raine Philbrick
IPC分类号： H04B17/318 , H04W4/80 , H04W4/029 , H04B17/373
CPC分类号： H04B17/318 , H04B17/373 , H04W4/029 , H04W4/80
摘要： A system may include a processor. The processor may perform operations including receiving multiple light patterns from multiple wireless devices. The operations may also include determining a location for each of the multiple wireless devices based at least in part on the multiple light patterns. Moreover, the operations may include pairing a first wireless device of the multiple wireless devices to the processor based at least in part on the location for each of the multiple wireless devices.
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公开(公告)号：US11100548B1
公开(公告)日：2021-08-24
申请号：US15477933
申请日：2017-04-03
发明人： Emily Margaret Gray , Ross Andrew Thiele , David Alexander Lilley , Justin Dax Haslam , Brad D. Wells , Vijay Jayapalan , Debra Randall Casillas , Michael Patrick Bueche, Jr.
摘要： Methods and systems described in this disclosure are directed to authentication of calling parties. The authentication of calling parties applies to simultaneous voice and/or data communications with multiple parties over multiple electronic mediums including a variety of electronic devices. A user can continue to maintain a data exchange session with a representative of an entity offering the goods or services of interest to the user across more than one user device. In some embodiments, a user can invite other parties in a multi-party call involving the user and the representative. Various embodiments for multi-party and multi-device authentication mechanisms are described herein. In some embodiments, the system calculates an estimated call waiting time for a user to speak with the representative.
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公开(公告)号：US10965810B1
公开(公告)日：2021-03-30
申请号：US16460905
申请日：2019-07-02
发明人： Anthony Scott Farnsworth , Zakery Layne Johnson , Joshua S. Kerr , Eric Smith , Charles Lee Oakes, III , Thomas Bret Buckingham , Maland Keith Mortensen , John Raymond Harris , Joshua Samuel Leonard , Vijay Jayapalan , Minya Liang , Justin Dax Haslam , Robert Barner , Ross Andrew Thiele
摘要： Methods and systems for multiple channel authentication are described. In one embodiment, a request for an interaction is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the request may be routed to a representative based on the contextual information to continue the exchange.
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公开(公告)号：US10033861B1
公开(公告)日：2018-07-24
申请号：US15684813
申请日：2017-08-23
发明人： Anthony Scott Farnsworth , Zakery Layne Johnson , Joshua S. Kerr , Eric Smith , Charles Lee Oakes, III , Thomas Bret Buckingham , Maland Keith Mortensen , John Raymond Harris , Joshua Samuel Leonard , Vijay Jayapalan , Minya Liang , Justin Dax Haslam , Robert Barner , Ross Andrew Thiele
摘要： Methods and systems for multiple channel authentication are described. In one embodiment, a request for an interaction is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the request may be routed to a representative based on the contextual information to continue the exchange.
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公开(公告)号：US11968595B1
公开(公告)日：2024-04-23
申请号：US17521497
申请日：2021-11-08
发明人： Emily Margaret Gray , Daniel Christopher Bitsis, Jr. , Qunying Kou , Robert Wiseman Simpson , Manfred Amann , Donnette Moncrief Brown , Eric David Schroeder , Meredith Beveridge , Michael J. Maciolek , Bobby Lawrence Mohs , Brian F. Shipley , Justin Dax Haslam , Ashley Raine Philbrick
CPC分类号： H04W4/029 , G06F16/29 , G06F16/9537 , H04L67/52 , H04W4/021 , H04W4/023 , H04W64/003
摘要： A method of determining a physical location for an address. The method includes receiving from a first global positioning system on a vehicle a first set of global positioning data indicative of a vehicle location. The method may also receive from a second global positioning system on a portable electronic device a second set of global positioning data indicative of a portable electronic device location. The method may also receive a set of location metadata associated with a picture. The method determines a residence location from the first set of global positioning data, the second set of global positioning data, or the set of location metadata. The method then associates the physical location to the address.
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公开(公告)号：US11928741B1
公开(公告)日：2024-03-12
申请号：US17564478
申请日：2021-12-29
发明人： Emily Margaret Gray , Daniel Christopher Bitsis, Jr. , Qunying Kou , Robert Wiseman Simpson , Manfred Amann , Donnette Moncrief Brown , Eric David Schroeder , Meredith Beveridge , Michael J. Maciolek , Bobby Lawrence Mohs , Brian F. Shipley , Justin Dax Haslam , Ashley Raine Philbrick
CPC分类号： G06Q40/08 , G06Q50/163 , G06V20/20
摘要： A system may include a router that may receive a plurality of data packets from one or more devices that communicatively couples to the router. The system may also include at least one processor that identifies an identity of a device based on a data packet received by the router from the device, generate an insurance policy that includes the device in response to identifying the identity of the device, and sends a notification indicative of the insurance policy to a computing device in response to generating the insurance policy.
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公开(公告)号：US11816885B1
公开(公告)日：2023-11-14
申请号：US18064606
申请日：2022-12-12
发明人： Emily Margaret Gray , Daniel Christopher Bitsis, Jr. , Robert Wiseman Simpson , Manfred Amann , Donnette Moncrief Brown , Eric David Schroeder , Meredith Beveridge , Michael J. Maciolek , Bobby Lawrence Mohs , Brian F. Shipley , Justin Dax Haslam , Qunying Kou , Ashley Raine Philbrick
CPC分类号： G06V20/176 , B64C39/024 , G05D1/0027 , G05D1/0094 , G06Q50/08 , G06Q50/163 , G06Q50/165 , G06T7/001 , B64U2101/30 , G06T2207/10032
摘要： A technique for assessing development condition of a property is provided that determines development condition for an individual property or properties of interest using image or other sensor data from one or more unmanned aerial vehicles taken over the development process. A property condition output may be generated to indicate a condition of the property or properties.
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公开(公告)号：US11768978B1
公开(公告)日：2023-09-26
申请号：US16899280
申请日：2020-06-11
发明人： Emily Margaret Gray , Daniel Christopher Bitsis, Jr. , Qunying Kou , Robert Wiseman Simpson , Manfred Amann , Donnette Moncrief Brown , Eric David Schroeder , Meredith Beveridge Lecocke , Michael J. Maciolek , Bobby Lawrence Mohs , Brian F Shipley , Justin Dax Haslam , Ashley Raine Philbrick
CPC分类号： G06F30/20 , G08B15/002
摘要： Systems and method for realistic simulation of occupancy are provided herein. A context associated with one or more smart devices associated with a property is reterieved, Then, simulation content specific to the context is requested. The simulation content is then caused to be presented by the one or more smart devices.
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公开(公告)号：US11677870B1
公开(公告)日：2023-06-13
申请号：US17184235
申请日：2021-02-24
发明人： Anthony Scott Farnsworth , Zakery Layne Johnson , Joshua S. Kerr , Eric Smith , Charles Lee Oakes, III , Thomas Bret Buckingham , Maland Keith Mortensen , John Raymond Harris , Joshua Samuel Leonard , Vijay Jayapalan , Minya Liang , Justin Dax Haslam , Robert Barner , Ross Andrew Thiele
CPC分类号： H04M3/42068 , G06F21/30 , G06F21/41 , G06F21/45 , G06F21/604 , H04L63/18 , H04M3/4365 , H04L63/0853 , H04L2463/082
摘要： Methods and systems for multiple channel authentication are described. In one embodiment, a request for an interaction is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the request may be routed to a representative based on the contextual information to continue the exchange.
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