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    METHOD AND SYSTEM TO PREDICT A COMMUNICATION CHANNEL FOR COMMUNICATION WITH A CUSTOMER SERVICE
    1.
    发明申请
    METHOD AND SYSTEM TO PREDICT A COMMUNICATION CHANNEL FOR COMMUNICATION WITH A CUSTOMER SERVICE 审中-公开

    公开(公告)号：US20170278010A1

    公开(公告)日：2017-09-28

    申请号：US15077085

    申请日：2016-03-22

    Applicant: XEROX CORPORATION

    Inventor： Narayanan Unny Edakunni ,  Sainyam Galhotra

    IPC: G06N99/00 ,  G06Q30/00 ,  H04L12/26

    CPC classification number: G06N20/00 ,  G06N5/04 ,  G06N7/005 ,  G06Q30/016 ,  H04L41/147 ,  H04L41/16

    Abstract: The disclosed embodiments illustrate methods and systems for prediction of a communication channel for communication with customer service. The method includes monitoring, by one or more sensors in a server, a communication involving at least a first user for a pre-defined time period. The one or more types of communication channels being used by at least the first user over the pre-defined time period and/or the one or more types of problems reported by at least the first user, is monitored. The method further includes generating, by one or more processors of the server, a temporal data based on the monitoring. The classifier is trained by the one or more processors, based on the generated temporal data. The classifier predicts a likelihood of selection of a type of communication channels from the one or more types of communication channels, for communication between the first user and the server.

    Method and system for managing a dispatch of vehicles
    3.
    发明授权
    Method and system for managing a dispatch of vehicles 有权

    公开(公告)号：US10008121B2

    公开(公告)日：2018-06-26

    申请号：US15143701

    申请日：2016-05-02

    Applicant: XEROX CORPORATION

    Inventor： Theja Tulabandhula ,  Narayanan Unny Edakunni

    IPC: G08G1/123 ,  G08G1/00

    CPC classification number: G08G1/202 ,  G06Q10/083 ,  G06Q50/28 ,  G08G1/123

    Abstract: The disclosed embodiments illustrate method and system for managing a dispatch of vehicles based on generation of a dispatch schedule. The method includes generating a dispatch schedule for one or more vehicles at one or more time instants based on a first demand for the one or more vehicles along a route. For a current time instant, the method includes predicting a second demand for the one or more vehicles at each of the one or more stations, at time instants subsequent to the current time instant, based on a current demand. The method further includes updating the dispatch schedule by varying the count of vehicles to be dispatched from the first station based at least on the second demand. Further, the method includes transmitting a notification to a computing device installed in each of the one or more vehicles.

    METHOD AND SYSTEM FOR MANAGING A DISPATCH OF VEHICLES
    4.
    发明申请
    METHOD AND SYSTEM FOR MANAGING A DISPATCH OF VEHICLES 有权

    公开(公告)号：US20170316697A1

    公开(公告)日：2017-11-02

    申请号：US15143701

    申请日：2016-05-02

    Applicant: XEROX CORPORATION

    Inventor： Theja Tulabandhula ,  Narayanan Unny Edakunni

    IPC: G08G1/00

    CPC classification number: G08G1/202 ,  G08G1/123

    Abstract: The disclosed embodiments illustrate method and system for managing a dispatch of vehicles based on generation of a dispatch schedule. The method includes generating a dispatch schedule for one or more vehicles at one or more time instants based on a first demand for the one or more vehicles along a route. For a current time instant, the method includes predicting a second demand for the one or more vehicles at each of the one or more stations, at time instants subsequent to the current time instant, based on a current demand. The method further includes updating the dispatch schedule by varying the count of vehicles to be dispatched from the first station based at least on the second demand. Further, the method includes transmitting a notification to a computing device installed in each of the one or more vehicles.

    Method and system for determining effect of weather conditions on transportation networks
    5.
    发明授权
    Method and system for determining effect of weather conditions on transportation networks 有权

    公开(公告)号：US10062282B2

    公开(公告)日：2018-08-28

    申请号：US14687024

    申请日：2015-04-15

    Applicant: XEROX CORPORATION

    Inventor： Narayanan Unny Edakunni ,  Sharmistha Jat

    IPC: G08G1/01 ,  G08G1/13 ,  H04W4/021 ,  G01C21/36 ,  G08G1/0968

    CPC classification number: G08G1/13 ,  G01C21/3691 ,  G01C21/3694 ,  G08G1/096816 ,  G08G1/096844 ,  H04W4/021

    Abstract: The disclosed embodiments illustrate methods and systems for determining an effect of a weather condition on a transportation network. The method includes receiving one or more parameters of the weather condition in a geographical area for a predetermined time-period. The method further includes determining a delay from a scheduled time of arrival of one or more vehicles, associated with the transportation network, at a location from one or more locations, in the transportation network, in the geographical area for the predetermined time-period. Thereafter, a sensitivity of the one or more locations to the weather condition of the geographical area is determined by correlating the delay with the one or more parameters of the weather condition. Further, the sensitivity of the one or more locations is displayed, through a user interface, as a first layer overlaid on a map of the geographical area.

    METHOD AND SYSTEM FOR SCHEDULING VEHICLES ALONG ROUTES IN A TRANSPORTATION SYSTEM
    7.
    发明申请
    METHOD AND SYSTEM FOR SCHEDULING VEHICLES ALONG ROUTES IN A TRANSPORTATION SYSTEM 有权
    运输系统中路线车辆调度方法与系统

    公开(公告)号：US20170059334A1

    公开(公告)日：2017-03-02

    申请号：US14837070

    申请日：2015-08-27

    Applicant: XEROX CORPORATION

    Inventor： Koyel Mukherjee ,  Ankit Kumar ,  Pallavi Manohar ,  Narayanan Unny Edakunni ,  SHARMISTHA JAT

    IPC: G01C21/34

    CPC classification number: G01C21/34 ,  G01C21/343 ,  G01C21/3446 ,  G01C21/3453 ,  G01C21/3492 ,  G06Q10/047 ,  G07B15/02 ,  G08G1/0129 ,  G08G1/127 ,  G08G1/202

    Abstract: The disclosed embodiments illustrate methods and systems for scheduling one or more first vehicles along a route in a transportation system. The method includes determining one or more demands pertaining to a commutation along a route, where the route comprises at least one pair of stations such that there is a unique path between the pair of stations. The method further includes determining a set of constraints associated with the transportation system. The set of constraints are based on at least a count of second vehicles plying on one or more routes in the transportation system at a time instance, a capacity of a first vehicle, and a performance metric of the transportation system. Further, the method includes determining a count of first vehicles, for plying along the route at the time instance, based on at least the set of constraints.

    Abstract translation: 所公开的实施例示出了用于在运输系统中沿着路线调度一个或多个第一车辆的方法和系统。 所述方法包括确定与沿着路线的换向有关的一个或多个需求，其中所述路线包括至少一对站，使得在所述一对站之间存在唯一路径。 该方法还包括确定与运输系统相关联的一组约束。 约束的集合基于在时间实例，运输系统的容量和运输系统的性能度量中至少在运输系统中的一条或多条路线上的第二车辆的计数。 此外，该方法包括基于至少一组约束来确定在时间上沿着路线行进的第一车辆的计数。

    METHOD AND SYSTEM FOR PREDICTING DEMAND FOR VEHICLES
    8.
    发明申请
    METHOD AND SYSTEM FOR PREDICTING DEMAND FOR VEHICLES 审中-公开
    用于预测车辆需求的方法和系统

    公开(公告)号：US20160225262A1

    公开(公告)日：2016-08-04

    申请号：US14608246

    申请日：2015-01-29

    Applicant: XEROX CORPORATION

    Inventor： Narayanan Unny Edakunni ,  Aditi Raghunathan

    IPC: G08G1/00

    CPC classification number: G06Q10/04

    Abstract: The disclosed embodiments illustrate methods and systems for predicting demand of vehicles in a transportation network. The method includes determining demand events at each of one or more locations for time intervals based on historical demand data. The demand events correspond to a demand of vehicles at one or more locations during plurality of time intervals throughout a day. The method includes creating a graph comprising nodes, and edges connecting nodes, each node being representative of a demand event from demand events. An edge is representative of dependency between two demand events from demand events. The method includes predicting demand of vehicles at a location from one or more locations during a predetermined time interval based on the graph and a real time demand of vehicles associated with other demand event. The method includes displaying demand prediction on a computing device at one or more locations of transportation network.

    Abstract translation: 所公开的实施例示出了用于预测运输网络中的车辆的需求的方法和系统。 该方法包括基于历史需求数据确定一个或多个位置中的每个位置的时间间隔的需求事件。 需求事件对应于在一天中的多个时间间隔期间在一个或多个位置处的车辆的需求。 该方法包括创建包括节点和连接节点的边的图，每个节点代表来自需求事件的需求事件。 边缘代表了需求事件的两个需求事件之间的依赖关系。 该方法包括基于图表和与其他需求事件相关联的车辆的实时需求来预测在预定时间间隔期间来自一个或多个位置的位置处的车辆的需求。 该方法包括在运输网络的一个或多个位置处在计算设备上显示需求预测。

    METHOD AND SYSTEM FOR RECOMMENDING ONE OR MORE VEHICLES FOR ONE OR MORE REQUESTORS
    9.
    发明申请
    METHOD AND SYSTEM FOR RECOMMENDING ONE OR MORE VEHICLES FOR ONE OR MORE REQUESTORS 有权
    为一个或多个要求者推荐一辆或多辆车辆的方法和系统

    公开(公告)号：US20160307287A1

    公开(公告)日：2016-10-20

    申请号：US14687035

    申请日：2015-04-15

    Applicant: XEROX CORPORATION

    Inventor： Sharmistha Jat ,  Koyel Mukherjee ,  Narayanan Unny Edakunni ,  Pallavi Manohar

    IPC: G06Q50/30 ,  G01C21/34 ,  G06Q30/06

    CPC classification number: G06Q50/30 ,  G01C21/34 ,  G01C21/3438 ,  G01C21/3453 ,  G06Q30/0631

    Abstract: The disclosed embodiments illustrate methods and systems for recommending one or more vehicles, commuting on a predefined route, for one or more requestors. The method includes determining a first additional distance traversable by each vehicle apart from the predefined route to accommodate each requestor. Further, a graph comprising a first set of nodes representing the one or more requestors, and a second set of nodes representing the one or more vehicles, is generated. Thereafter, a mapping between the first set of nodes and the second set of nodes is determined based on the first additional distance. The mapping corresponds to an allocation of a requestor to a vehicle such that an additional distance traversable by the vehicle is less than an additional distance traversable by remaining vehicles apart from the predefined route. Thereafter, the one or more vehicles are recommended for the one or more requestors based on the mapping.

    Abstract translation: 所公开的实施例示出了用于为一个或多个请求者建议在预定义路线上通勤的一个或多个车辆的方法和系统。 该方法包括确定每个车辆可以与预定路线隔开的第一附加距离，以容纳每个请求者。 此外，生成包括表示一个或多个请求者的第一组节点和表示一个或多个车辆的第二组节点的图形。 此后，基于第一附加距离来确定第一组节点和第二组节点之间的映射。 映射对应于向车辆的请求者的分配，使得车辆可以移动的附加距离小于由剩余车辆与预定义路线隔开的额外距离。 此后，基于映射推荐一个或多个请求者一个或多个车辆。

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