摘要:
A telecommunications database system is provided which permits an intelligent peripheral(IP) platform to have channelized database access to a plurality of databases. The IP platform can locate data in any one of the plurality of databases through a channel map that is derived from configuration data supplied by a default database and data supplied by an incoming call or request to the IP platform. Once the channel map is derived, the IP platform can select a channel to access a local or remote database based on the data supplied by the incoming call or request. This data may be a request for information, service circuit id, DNIS of the incoming call, address entered by a caller, OCN/Redirect of the call, ANI of the call, and/or progress indicators.
摘要:
The present invention is an apparatus that receives various types of call record information when a called number is busy or does not answer, and converts the call record information into uniform format information suitable for recording messages on a message storage system. The system receives the different call forwarding information from different devices and translates and reformats that information into mailbox information suitable for controlling a message storage operation. The system includes one integration process for each type of switching device even when plural devices of a particular type are connected to the system. The integration processes provide a uniform packet routed to the message storage system. Packets arriving from the message storage system defined for a switching device are presented to the integration processes in a uniform format.
摘要:
An automated attendant service supports any combination of single-line telephones, CENTREX telephones and one or more PBX in a single logical configuration. Multiple access numbers can be used to call the automated service and calls forwarded from DID lines can also be handled. The appropriate transfer codes are determined for the switch connecting a caller to the automated attendant service. Subscribers to the automated attendant service may be connected via different types of switches using different call progress signals. Analysis of the call progress signals is performed using parameters specific to the switch used for each call to an extension. The types of transfers supported by the automated attendant service include screened calls in which the caller is prompted to give a name provided identification. The name given by the caller may be stored, together with the time of the call and the phone number of the caller, so that a subscriber may return calls even if the caller does not leave a message.
摘要:
A system and method provides a tandem switch and call control/management platform to establish a telephone connection (bridge) between two parties, the telephone connection being initiated by one of the parties. The tandem switch connects a telecommunications system (Centrex or PBX) with cellular or wireless telephones. If either party is disconnected from the tandem switch, the telephone connection between the tandem switch and the remaining party is maintained. The telephone connection is re-established by instructing the tandem switch to reconnect the disconnected party to the maintained party.
摘要:
Systems and methods of establishing IP telephony sessions between enterprises are disclosed. A first enterprise requests an association with a second enterprise. Both enterprises and the second enterprise belong to the same federation. The association request is accepted, to establish an association between the first and second enterprises. In response to the acceptance, a direct routed path is established between the first enterprise and the second enterprise. One of the associated enterprises requests activation of an IP telephony service. If the request to activate references the association, an IP telephony session is established using the direct routed path.
摘要:
An automated attendant service supports any combination of single-line telephones, CENTREX telephones and one or more PBXs in a single logical configuration. Multiple access numbers can be used to call the automated service and calls forwarded from DID lines can also be handled. The appropriate transfer codes are determined for the switch connecting a caller to the automated attendant service. Subscribers to the automated attendant service may be connected via different types of switches using different call progress signals. Analysis of the call progress signals is performed using parameters specific to the switch used for each call to an extension. The types of transfers supported by the automated attendant service include screened calls in which the caller is prompted to give a name providing identification. The name given by the caller may be stored, together with the time of the call and the phone number of the caller, so that a subscriber may return calls even if the caller does not leave a message.
摘要:
Systems and methods of establishing IP telephony sessions between enterprises are disclosed. A first enterprise requests an association with a second enterprise. Both enterprises and the second enterprise belong to the same federation. The association request is accepted, to establish an association between the first and second enterprises. In response to the acceptance, a direct routed path is established between the first enterprise and the second enterprise. One of the associated enterprises requests activation of an IP telephony service. If the request to activate references the association, an IP telephony session is established using the direct routed path.
摘要:
An operating system independent distributed self-contained dynamic logic system is disclosed. The dynamic logic system enables EO functionality in small edge routers or programmable switches which serve a small population of users instead of the rather large population typically served by a 5ESS or DSM100 central office switch. A disclosed method provides the capability for EO switch enhanced functionality that is programmable from a remote location The dynamic logic system may be implemented across several elements, including a subscriber database called a Service Control Point (SCP), a computer called a Service Management Point (SMP) for controlling and distributing programmable logic to implement EO features, and an Edge Switching Point (ESP) for interacting with a physical device (telephone/data endpoint). The dynamic logic system may be introduced at the “intercept” layer between the physical edge switching point device, typically a telephone interface, and a routing network. The routing network may be a packet switched network, a traditional Class-4 network. or an equivalent. This intercept receives inputs from both the device, and the routing network. The processing of these events, to create an application, is controlled by distributed logic. The distributed logic is managed by the SMP. The logic is activated by an operator, and is distributed for consumption. The logic is completely self-contained, requiring only subscriber data to execute, which is obtained on a call-by-call basis. In addition to having all the capabilities of traditional EO switching functions, like playing tones, gathering digits, and routing calls, other functionality may be easily added to enhance and add new dimensions to EO switching.
摘要:
A system and method for remote call control, including providing a tandem switch to control independent legs of a telephone conversation. The switch connects an organization's telecommunications system (Centrex or PBX), with cellular or wireless telephones. The switch facilitates a call coverage plan for an organization, and provides the ability to selectively seize and dial a plurality of telephone terminals as needed in a manner based at least in part upon instructions received from a remote or wireless terminal.