摘要:
A method and system for providing a second line service (“SLS”) feature to a subscriber using a telecommunications device (“TD”) which includes receiving at a switch on the network of the subscriber's primary service provider a communication made up of a trigger and a directory number. When the communication is received at the primary service provider's switch, the switch parses the communication and detects the trigger. Once the switch has received the communication, the switch additionally transmits a query message to a SLS platform that manages the SLS feature. As a result of the switch's query message transmission, the switch receives a reply to the query message from the SLS platform. Based at least in part on the reply to the query message, the switch can route the communication such that the switch connects one or multiple voice channel circuit between the subscriber's TD and the terminating TD.
摘要:
A method and system for providing computer-network related information about a calling party. First, the called party receives a telephone number of a calling party. The called party's customer premises equipment (CPE) or elements in a telephone network then use the telephone number to index a database, which contains combinations of telephone numbers and computer-network addresses. Once the calling party's computer-network address is retrieved, calling-party-customized information present at the computer-network location specified by the computer-network address can be sent to and displayed on the called party's CPE. Also, the calling party's telephone number can be sent to an application in the computer network, causing the calling-party-customized information to be automatically displayed on the called party's CPE.
摘要:
This invention discloses a method and system of implementing a ring back tone based on a group mobile switchboard service. The method includes: a home service control point of the group mobile switchboard obtaining an identification of an extension subscriber which a calling party calls, and sending routing information of a ring back tone intelligent peripheral and the identification of the called extension subscriber to a gateway mobile switching center/mobile switching center which triggers the intelligent service; the gateway mobile switching center/mobile switching center routing the identification of the called extension subscriber to the ring back tone intelligent peripheral according to the received routing information of the ring back tone intelligent peripheral; the ring back tone intelligent peripheral connecting the call to a visited mobile switching center of the called extension subscriber, and playing a group ring back tone subscribed to by the group customer for the calling party.
摘要:
A method and apparatus is provided for automatically retrieving and displaying supplemental information about a called party on the CPE of a calling party. When a caller places a call, the number called is used to look up and return to the caller the Universal Resource Locator (URL) of the called party. Application software resident in the caller's CPE uses the URL to retrieve the home page of the called party from the Internet.
摘要:
This invention discloses a method and system of implementing a ring back tone based on a group mobile switchboard service. The method includes: a home service control point of the group mobile switchboard obtaining an identification of an extension subscriber which a calling party calls, and sending routing information of a ring back tone intelligent peripheral and the identification of the called extension subscriber to a gateway mobile switching center/mobile switching center which triggers the intelligent service; the gateway mobile switching center/mobile switching center routing the identification of the called extension subscriber to the ring back tone intelligent peripheral according to the received routing information of the ring back tone intelligent peripheral; the ring back tone intelligent peripheral connecting the call to a visited mobile switching center of the called extension subscriber, and playing a group ring back tone subscribed to by the group customer for the calling party.
摘要:
Systems and methods for providing enhanced caller identification screening using audible caller name announcement are disclosed. Generally, a request for audible caller identification associated with a calling communication station is transmitted to the calling communication station based on an analysis of a query comprising data indicating whether presentation of standard call identification information to a called communication station. Audible caller identification information is then received and transmitted to the called communication station.
摘要:
A method and apparatus is provided for automatically retrieving and displaying supplemental information about a called party on the CPE of a calling party. When a caller places a call, the number called is used to look up and return to the caller the Universal Resource Locator (URL) of the called party. Application software resident in the caller's CPE uses the URL to retrieve the home page of the called party from the Internet.
摘要:
Service resource items (49) for use in call setup in a telephone system are held on servers (58) that are connected to a computer network which is logically distinct from the telephone system infrastructure, this computer network may, for example, make use of the Internet. Each service resource item (49) is locatable on the network at a corresponding URI and is associated with a particular telephone number. A mapping is provided between telephone numbers and the URIs of associated service resource items. When it is desired to access a service resource item (49) associated with a particular telephone number, this mapping is used to retrieve the corresponding URI (step 55) which is then used to access the desired service resource item (56, 57, 59).
摘要:
A method and system for providing computer-network related information about a calling party. First, the called party receives a telephone number of a calling party. The called party's customer premises equipment (CPE) or elements in a telephone network then use the telephone number to index a database, which contains combinations of telephone numbers and computer-network addresses. Once the calling party's computer-network address is retrieved, calling-party-customized information present at the computer-network location specified by the computer-network address can be sent to and displayed on the called party's CPE. Also, the calling party's telephone number can be sent to an application in the computer network, causing the calling-party-customized information to be automatically displayed on the called party's CPE.
摘要:
An agent station for a call-in center has a telephone for an agent's use connected by a communication link with a computer workstation adapted for providing voice extensions, including one or more of call recording, playback of pre-recorded voice files to the telephone during a telephone call, and voice-activated functions. The agent station can be adapted to a call-in center wherein the computer workstations are connected on a local area network (LAN) together with a computer processor running a telephony server (T-Server). In some embodiments the T-Server may provide voice extensions in conjunction with a database accessible on the LAN.