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    Negotiated routing in telephony systems
    32.
    发明授权
    Negotiated routing in telephony systems 失效

    公开(公告)号：US07020264B1

    公开(公告)日：2006-03-28

    申请号：US09661181

    申请日：2000-09-13

    申请人： Igor Neyman ,  Alec Miloslavsky

    发明人： Igor Neyman ,  Alec Miloslavsky

    IPC分类号： H04M3/42 ,  H04M3/523 ,  H04M7/00

    CPC分类号： H04M3/5183 ,  H04M3/02 ,  H04M3/4211 ,  H04M3/436 ,  H04M3/46 ,  H04M3/465 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5235 ,  H04M2201/12

    摘要： A telephone call distribution system for determining destination for an incoming telephone call in a telephony network including a service control point (SCP) operates with a plurality of workstations each comprising a telephone coupled to the telephony network and a proximate computer station having a video display unit (PC/VDU), the PC/VDU connected to the SCP via a wide area network (WAN), and a personal router associated with each PC/VDU. The SCP broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC/VDUs via the WAN, and the personal routers negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP with a destination for the call. In some instances the workstations are associated with a call center, and the call center may be CTI-enhanced. Individual routers in this instance may be executed on a server on a local area network connecting workstations at the call center, the server providing individual routers to workstations in a client-server relationship.

    Integrated telephony network combining a packet data network and a dedicated—connection network
    36.
    发明授权
    Integrated telephony network combining a packet data network and a dedicated—connection network 有权
    组合分组数据网络和专用连接网络的集成电话网络

    公开(公告)号：US06459697B1

    公开(公告)日：2002-10-01

    申请号：US09191276

    申请日：1998-11-12

    申请人： Igor Neyman

    发明人： Igor Neyman

    IPC分类号： H04L1266

    CPC分类号： H04M7/1205 ,  H04L12/6418 ,  H04L45/04 ,  H04L47/24 ,  H04L2012/6472 ,  H04M3/493 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/58 ,  H04M2207/12 ,  H04Q3/0045 ,  H04Q3/64 ,  H04Q2213/13034 ,  H04Q2213/13072 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04Q2213/13389

    摘要： An integrated telephony network includes both a connection-oriented switched telephony (COST) network and a data network telephony (DNT) network, the two networks connected by a dual-ported interactive voice response (IVR) server, the ports adapted to communicate with callers from each network, and a dual-ported translating bridge unit adapted to bi-directionally translate between the data protocols of the connected networks. Each network has at least one service control point (SCP) connected to the IVR, and calls received in either network are routed by connecting callers to the IVR for eliciting information from the caller, and then further routing either in the receiving network or over the translating bridge unit into and through the opposite network according to the information elicited from the caller. An SCP in the DNT network is implemented by connecting a computer-telephony integration (CTD) server to at least one IP router in the DNT. The DNT network may be the Internet and the COST network can be any publicly-switched telephone network.

    摘要翻译： 集成电话网络包括面向连接的交换电话（COST）网络和数据网络电话（DNT）网络，两个网络由双端口交互语音响应（IVR）服务器连接，适用于与呼叫者通信的端口 以及双端口转换桥接器单元，其适于在所连接的网络的数据协议之间进行双向转换。 每个网络具有连接到IVR的至少一个服务控制点（SCP），并且在任一网络中接收到的呼叫通过将呼叫者连接到IVR来路由来自呼叫者的信息，然后在接收网络中或在 根据来自呼叫者的信息将桥接单元转换到相对的网络中并通过相对的网络。 通过将计算机电话集成（CTD）服务器连接到DNT中的至少一个IP路由器来实现DNT网络中的SCP。 DNT网络可以是因特网，并且COST网络可以是任何公共交换电话网络。

    Negotiated routing in telephony systems
    39.
    发明申请
    Negotiated routing in telephony systems 有权
    在电话系统中协商路由

    公开(公告)号：US20060210047A1

    公开(公告)日：2006-09-21

    申请号：US11388089

    申请日：2006-03-22

    申请人： Igor Neyman ,  Alec Miloslavsky

    发明人： Igor Neyman ,  Alec Miloslavsky

    IPC分类号： H04M7/00

    CPC分类号： H04M3/5183 ,  H04M3/02 ,  H04M3/4211 ,  H04M3/436 ,  H04M3/46 ,  H04M3/465 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5235 ,  H04M2201/12

    摘要： A telephone call distribution system for determining destination for an incoming telephone call in a telephony network including a service control point (SCP) operates with a plurality of workstations each comprising a telephone coupled to the telephony network and a proximate computer station having a video display unit (PC/VDU), the PC/VDO connected to the SCP via a wide area network (WAN), and a personal router associated with each PC/VDU. The SCP broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC/VDUs via the WAN, and the personal routers negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP with a destination for the call. In some instances the workstations are associated with a call center, and the call center may be CTI-enhanced. Individual routers in this instance may be executed on a server on a local area network connecting workstations at the call center, the server providing individual routers to workstations in a client-server relationship.

    摘要翻译： 用于确定包括服务控制点（SCP）的电话网络中的进入电话呼叫的目的地的电话呼叫分配系统与多个工作站一起操作，每个工作站包括耦合到电话网络的电话和具有视频显示单元的邻近计算机站 （PC / VDU），通过广域网（WAN）连接到SCP的PC / VDO以及与每个PC / VDU相关联的个人路由器。 SCP通过WAN广播与入局电话呼叫有关的数据和对目的地的个人PC / VDU的请求，并且个人路由器基于各个路由规则和与呼叫有关的数据来协商目的地。 单个路由器中的至少一个响应于具有该呼叫的目的地的SCP。 在某些情况下，工作站与呼叫中心相关联，呼叫中心可能被CTI增强。 在这种情况下的单个路由器可以在连接在呼叫中心的工作站的局域网上的服务器上执行，该服务器将客户端 - 服务器关系中的各个路由器提供给工作站。

    Platform-independent DNT intelligent network
    40.
    发明授权
    Platform-independent DNT intelligent network 有权
    平台无关的DNT智能网络

    公开(公告)号：US06549539B1

    公开(公告)日：2003-04-15

    申请号：US09199613

    申请日：1998-11-24

    申请人： Igor Neyman

    发明人： Igor Neyman

    IPC分类号： H04L1228

    CPC分类号： H04L45/00 ,  H04L45/56 ,  H04M3/5191 ,  H04M7/0033 ,  H04M7/127 ,  H04M7/128

    摘要： A packet-data network comprising interconnected IP Routers of various manufacture has monitoring-and-control servers directly connected to plural IP Routers and executing common software providing functions for the IP Routers. The monitoring-and-control servers are interconnected independently of the data-packet network, and share status and control information between IP Routers. Functionality of IP Routers in the network is thus standardized. In special cases the servers are telephony servers running applications providing DNT telephony functions to the IP Routers, and the functions of the IP Routers in the network is rendered platform-independent.

    摘要翻译： 包括各种制造的互连IP路由器的分组数据网络具有直接连接到多个IP路由器并且执行用于IP路由器的公共软件提供功能的监视和控制服务器。 监控和控制服务器独立于数据包网络互连，并在IP路由器之间共享状态和控制信息。 因此，网络中IP路由器的功能标准化。 在特殊情况下，服务器是运行向IP路由器提供DNT电话功能的应用的电话服务器，网络中的IP路由器的功能与平台无关。