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    Negotiated routing in telephony systems
    5.
    发明授权
    Negotiated routing in telephony systems 失效

    公开(公告)号：US07020264B1

    公开(公告)日：2006-03-28

    申请号：US09661181

    申请日：2000-09-13

    申请人： Igor Neyman ,  Alec Miloslavsky

    发明人： Igor Neyman ,  Alec Miloslavsky

    IPC分类号： H04M3/42 ,  H04M3/523 ,  H04M7/00

    CPC分类号： H04M3/5183 ,  H04M3/02 ,  H04M3/4211 ,  H04M3/436 ,  H04M3/46 ,  H04M3/465 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5235 ,  H04M2201/12

    摘要： A telephone call distribution system for determining destination for an incoming telephone call in a telephony network including a service control point (SCP) operates with a plurality of workstations each comprising a telephone coupled to the telephony network and a proximate computer station having a video display unit (PC/VDU), the PC/VDU connected to the SCP via a wide area network (WAN), and a personal router associated with each PC/VDU. The SCP broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC/VDUs via the WAN, and the personal routers negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP with a destination for the call. In some instances the workstations are associated with a call center, and the call center may be CTI-enhanced. Individual routers in this instance may be executed on a server on a local area network connecting workstations at the call center, the server providing individual routers to workstations in a client-server relationship.

    Integrated telephony network combining a packet data network and a dedicated—connection network
    9.
    发明授权
    Integrated telephony network combining a packet data network and a dedicated—connection network 有权
    组合分组数据网络和专用连接网络的集成电话网络

    公开(公告)号：US06459697B1

    公开(公告)日：2002-10-01

    申请号：US09191276

    申请日：1998-11-12

    申请人： Igor Neyman

    发明人： Igor Neyman

    IPC分类号： H04L1266

    CPC分类号： H04M7/1205 ,  H04L12/6418 ,  H04L45/04 ,  H04L47/24 ,  H04L2012/6472 ,  H04M3/493 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/58 ,  H04M2207/12 ,  H04Q3/0045 ,  H04Q3/64 ,  H04Q2213/13034 ,  H04Q2213/13072 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04Q2213/13389

    摘要： An integrated telephony network includes both a connection-oriented switched telephony (COST) network and a data network telephony (DNT) network, the two networks connected by a dual-ported interactive voice response (IVR) server, the ports adapted to communicate with callers from each network, and a dual-ported translating bridge unit adapted to bi-directionally translate between the data protocols of the connected networks. Each network has at least one service control point (SCP) connected to the IVR, and calls received in either network are routed by connecting callers to the IVR for eliciting information from the caller, and then further routing either in the receiving network or over the translating bridge unit into and through the opposite network according to the information elicited from the caller. An SCP in the DNT network is implemented by connecting a computer-telephony integration (CTD) server to at least one IP router in the DNT. The DNT network may be the Internet and the COST network can be any publicly-switched telephone network.

    摘要翻译： 集成电话网络包括面向连接的交换电话（COST）网络和数据网络电话（DNT）网络，两个网络由双端口交互语音响应（IVR）服务器连接，适用于与呼叫者通信的端口 以及双端口转换桥接器单元，其适于在所连接的网络的数据协议之间进行双向转换。 每个网络具有连接到IVR的至少一个服务控制点（SCP），并且在任一网络中接收到的呼叫通过将呼叫者连接到IVR来路由来自呼叫者的信息，然后在接收网络中或在 根据来自呼叫者的信息将桥接单元转换到相对的网络中并通过相对的网络。 通过将计算机电话集成（CTD）服务器连接到DNT中的至少一个IP路由器来实现DNT网络中的SCP。 DNT网络可以是因特网，并且COST网络可以是任何公共交换电话网络。