Virtual PBX system
    41.
    发明申请
    Virtual PBX system 有权
    虚拟PBX系统

    公开(公告)号:US20020114329A1

    公开(公告)日:2002-08-22

    申请号:US10106524

    申请日:2002-03-25

    Applicant: WorldCom, INC.

    Abstract: A virtual private branch exchange (PBX) system that routes calls within a packet-switching network. Login information is received from a data device. The login information includes an alias identifying a user at the data device and a network address identifying the location of the data device on the packet-switching network. The virtual private branch exchange system associates the user's private branch exchange extension with the network address and routes calls to the user's (PBX) extension to the data device on the basis of the network address of the data device.

    Abstract translation: 在分组交换网络内路由呼叫的虚拟专用交换机(PBX)系统。 从数据设备接收登录信息。 登录信息包括识别数据设备处的用户的别名和标识分组交换网络上的数据设备的位置的网络地址。 虚拟专用分支交换系统将用户的专用分支交换分机与网络地址相关联,并且基于数据设备的网络地址将呼叫路由到数据设备的用户(PBX)分机的呼叫。

    Internet protocol transport of PSTN-to-PSTN telephony services
    42.
    发明申请
    Internet protocol transport of PSTN-to-PSTN telephony services 有权
    PSTN到PSTN电话业务的互联网协议传输

    公开(公告)号:US20040246949A1

    公开(公告)日:2004-12-09

    申请号:US10889128

    申请日:2004-07-13

    Abstract: A system for transporting public switched network (PSTN) terminated signaling across an Internet protocol (IP) network includes a gateway between the PSTN and the IP network. The gateway receives a telephony signaling message from the PSTN and determines if the telephony signaling message maps to an IP signaling message. If the telephony signaling message does not map to an IP signaling message, the gateway packages the telephony signaling message in a special IP signaling message for transport over the IP network. If the gateway receives a special IP signaling special message, the gateway unpackages the telephony signaling message from the special message for transport over the PSTN. If the gateway receives DTMF signals from the PSTN, the gateway translates the DTMF signals to digits and packages the digits in a special IP signaling message for transport over the IP network. The gateway also packages the DTMF signals in an IP media transport protocol message for transport over the IP network.

    Abstract translation: 用于通过互联网协议(IP)网络传输公共交换网络(PSTN)终止信令的系统包括在PSTN和IP网络之间的网关。 网关从PSTN接收电话信令消息,并确定电话信令消息是否映射到IP信令消息。 如果电话信令消息未映射到IP信令消息,则网关将电话信令消息封装在专用IP信令消息中,以通过IP网络进行传输。 如果网关接收到特殊的IP信令特殊消息,则网关将从特殊消息中解包电话信令消息以通过PSTN传输。 如果网关从PSTN接收到DTMF信号,则网关将DTMF信号转换为数字,并将数字封装在专用IP信令消息中,以便通过IP网络进行传输。 网关还将DTMF信号封装在IP媒体传输协议消息中,以通过IP网络进行传输。

    System for executing advanced interactive voice response services using service-independent building blocks
    43.
    发明申请
    System for executing advanced interactive voice response services using service-independent building blocks 有权
    使用服务独立构建块执行高级交互式语音响应服务的系统

    公开(公告)号:US20040136517A1

    公开(公告)日:2004-07-15

    申请号:US10613054

    申请日:2003-07-03

    Applicant: WorldCom, INC.

    CPC classification number: H04M3/42144 H04Q3/0025 H04Q3/0058

    Abstract: A service execution environment for an advanced interactive voice response (IVR) service node. The service execution environment functions within a next generation service node (NGSN) IVR platform in a telecommunications network. The environment uses individual service-independent building blocks (SIBBs) that allow the creation of customer applications with simple references to the individual primitive SIBBs or composite SIBBs, with branching available. Functional calls to a sequence of SIBBs along with customer specific data stored in a database comprise a complete customer application. When a call is received by an IVR service node, the application is executed by calling the SIBBs to apply certain treatments to the call. The use of the SIBBs allows increased efficiency in the network because calls can be routed to any NGSN node. Each NGSN needs no customization to perform a particular customer application. The service execution environment decreases the time to market of new customer applications and decreases the turnaround time for modifications to existing customer applications.

    Abstract translation: 用于高级交互式语音响应(IVR)服务节点的服务执行环境。 服务执行环境在电信网络中的下一代服务节点(NGSN)IVR平台内运行。 环境使用独立的服务独立构建块(SIBB),允许通过简单引用单个原始SIBB或复合SIBB来创建客户应用程序,并提供可用的分支。 对一系列SIBB的功能调用以及存储在数据库中的客户特定数据包括完整的客户应用程序。 当IVR服务节点接收到呼叫时,通过调用SIBB来对呼叫执行某些处理来执行该应用。 使用SIBB可以提高网络的效率,因为呼叫可以路由到任何NGSN节点。 每个NGSN不需要定制来执行特定的客户应用程序。 服务执行环境减少了新客户应用程序的上市时间,并减少了修改现有客户应用程序的周转时间。

    System and method for detecting and managing fraud
    44.
    发明申请
    System and method for detecting and managing fraud 有权
    检测和管理欺诈的系统和方法

    公开(公告)号:US20040111305A1

    公开(公告)日:2004-06-10

    申请号:US10627033

    申请日:2003-07-24

    Applicant: WorldCom, INC.

    Abstract: A system, method and computer program product for processing event records. The present invention includes a detection layer, an analysis layer, an expert systems layer and a presentation layer. The layered system includes a core infrastructure and a configurable, domain-specific implementation. The detection layer employs one or more detection engines, such as, for example, a rules-based thresholding engine and a profiling engine. The detection layer can include an AI-based pattern recognition engine for analyzing data records, for detecting new and interesting patterns and for updating the detection engines to insure that the detection engines can detect the new patterns. In one embodiment, the present invention is implemented as a telecommunications fraud detection system. When fraud is detected, the detection layer generates alarms which are sent to the analysis layer. The analysis layer filters and consolidates the alarms to generate fraud cases. The analysis layer preferably generates a probability of fraud for each fraud case. The expert systems layer receives fraud cases and automatically initiates actions for certain fraud cases. The presentation layer also receives fraud cases for presentation to human analysts. The presentation layer permits the human analysts to initiate additional actions.

    Abstract translation: 用于处理事件记录的系统,方法和计算机程序产品。 本发明包括检测层,分析层,专家系统层和表示层。 分层系统包括核心基础设施和可配置的域特定实现。 检测层采用一个或多个检测引擎,例如基于规则的阈值引擎和轮廓引擎。 检测层可以包括用于分析数据记录的基于AI的模式识别引擎,用于检测新的和有趣的模式,并且用于更新检测引擎以确保检测引擎可以检测新的模式。 在一个实施例中,本发明被实现为电信欺诈检测系统。 当检测到欺诈时,检测层产生发送到分析层的报警。 分析层过滤并整合警报以产生欺诈案例。 分析层优选地针对每个欺诈情况产生欺诈的概率。 专家系统层收到欺诈案件,并自动启动针对某些欺诈案件的行为。 演示层还会收到欺诈案件,以呈现给人类分析人员。 演示层允许人类分析人员发起额外的动作。

    Single telephone number access to multiple communications services
    45.
    发明申请
    Single telephone number access to multiple communications services 有权
    单个电话号码访问多种通信服务

    公开(公告)号:US20040105535A1

    公开(公告)日:2004-06-03

    申请号:US10423203

    申请日:2003-04-25

    Applicant: WorldCom, Inc.

    CPC classification number: H04M3/42229 H04M3/42127

    Abstract: A platform provides access to multiple telecommunications services via a single telephone number. These services may include, for example, voicemail services. facsimile messaging services, paging services, and outbound calling services. A guest caller may call the single phone number to speak to a subscriber, leave a voicemail message for a subscriber, leave a facsimile message for a subscriber or place a page to a subscriber. A subscriber may call the phone number to place outbound calls. In addition, a subscriber may call the single phone number to retrieve or send facsimile messages and/or voicemail messages. A subscriber may also call the phone number to configure service options. For instance, a subscriber may select routing options and choose what services are available to Quest callers.

    Abstract translation: 平台通过单个电话号码提供对多个电信服务的访问。 这些服务可以包括例如语音邮件服务。 传真短信服务,寻呼服务和呼出呼叫服务。 访客主叫方可以呼叫单个电话号码与用户通话,为用户留言语音邮件消息,为订阅者留下传真消息或将页面放置到订户。 用户可以拨打电话号码拨出呼出。 此外,用户可以呼叫单个电话号码来检索或发送传真消息和/或语音邮件消息。 用户还可以呼叫电话号码来配置服务选项。 例如,用户可以选择路由选项,并选择可用于Quest呼叫者的服务。

    Method of and system for providing intelligent network control services in IP telephony
    46.
    发明申请
    Method of and system for providing intelligent network control services in IP telephony 有权
    在IP电话中提供智能网络控制服务的方法和系统

    公开(公告)号:US20040042607A1

    公开(公告)日:2004-03-04

    申请号:US10654144

    申请日:2003-09-03

    Abstract: A method and system for providing intelligent network control services in IP telephony, wherein the system includes a location manager and an IP telephony proxy server. The location manager includes an interface to a legacy telephony service control entity and the IP telephony proxy server includes an IP interface to the location manager. If the IP telephony proxy server requires intelligent network services, then the IP telephony proxy server sends an IP telephony session initiation request to the called party at the location manager. The location manager uses the information to query the legacy telephony service control entity for routing information. When the location manager receives a routing response from the service control entity, the location manager maps the response to an IP telephony session control message back to the IP telephony proxy server.

    Abstract translation: 一种用于在IP电话中提供智能网络控制服务的方法和系统,其中所述系统包括位置管理器和IP电话代理服务器。 位置管理器包括到传统电话服务控制实体的接口,并且IP电话代理服务器包括到位置管理器的IP接口。 如果IP电话代理服务器需要智能网络服务,则IP电话代理服务器在位置管理器向被叫方发送IP电话会话发起请求。 位置管理器使用该信息来查询传统电话服务控制实体的路由信息​​。 当位置管理器从服务控制实体接收到路由响应时,位置管理器将响应映射到IP电话会话控制消息回到IP电话代理服务器。

    Intelligent call platform for an intelligent distributed network architecture

    公开(公告)号:US20030088707A1

    公开(公告)日:2003-05-08

    申请号:US10279149

    申请日:2002-10-23

    Applicant: WorldCom, INC.

    Abstract: The present invention provides an intelligent call processor, an intelligent switching node and an intelligent communications network for use in a communications system. The intelligent call processor comprises a logical platform having a plurality of functions wherein at least one of the functions is service processing function, at least one of the functions is call processing, and at least one of the functions is facility processing, and a processor for executing the plurality of functions. The intelligent switching node comprises an intelligent call processor and, a resource complex communicably linked to the intelligent call processor and logically separated from the intelligent call processor. The intelligent communications network comprises a plurality of intelligent distributed network nodes, a network management system for monitoring and controlling a wide area network and the plurality of intelligent switching nodes, and the wide area network interconnecting the plurality of intelligent distributed network nodes and the network management system.

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