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公开(公告)号：US20140136261A1
公开(公告)日：2014-05-15
申请号：US13673200
申请日：2012-11-09
IPC分类号： G06Q10/06
CPC分类号： G06Q10/063118 , G06Q10/1053
摘要： A method, computer program product, and system for selecting collaborators is described. A set of candidates for collaboration with an initiator is received. Initial contact scores for one or more member of the set of candidates are determined based upon, at least in part, one or more of initial availability and initial willingness. An initial ranking order for the set of candidates is determined. A member is selected from the set based upon, at least in part, the initial ranking order. An invitation to collaborate is provided to the selected member. If the invitation is accepted, a communication channel connection is established between the initiator and the selected member.
摘要翻译： 描述了一种用于选择协作者的方法，计算机程序产品和系统。 收到一组与发起人合作的候选人。 至少部分地基于初始可用性和初始意愿中的一个或多个来确定该组候选者中的一个或多个成员的初始联系分数。 确定一组候选人的初始排序顺序。 至少部分地基于初始排序顺序从集合中选择成员。 向所选成员提供协作邀请。 如果接受邀请，则在启动器和所选成员之间建立通信通道连接。
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公开(公告)号：US20220385716A9
公开(公告)日：2022-12-01
申请号：US16508478
申请日：2019-07-11
发明人： Jonathan Dunne , Paul B. French , James P. Galvin, JR. , Patrick J. O'Sullivan , Hitham Ahmed Assem Aly Salama
IPC分类号： H04L29/06
摘要： A computer-implemented method, computer program product, and computing system is provided for determining quality of experience for communication sessions. In an implementation, a method may include determining a plurality of intrusive quality of experience scores associated with a plurality of intrusive audio transmission samples. The method may also include determining a plurality of non-intrusive quality of experience scores associated with a plurality of non-intrusive audio transmission samples. The method may further include deriving a quality of experience coefficient based upon a relationship between the plurality of intrusive quality of experience scores and the plurality of non-intrusive quality of experience scores.
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公开(公告)号：US20180349086A1
公开(公告)日：2018-12-06
申请号：US15610493
申请日：2017-05-31
发明人： Al Chakra , Jonathan Dunne , James P. Galvin, JR. , Liam Harpur
CPC分类号： G06F3/165 , G10L25/06 , G10L25/51 , H04M3/568 , H04M2203/2094 , H04M2203/303 , H04R3/005 , H04R29/00 , H04W52/02 , H04W64/00
摘要： Audio waveform data can be received from a plurality of client devices. The audio waveform data for each client device can be generated by sampling at least one portion of an audio stream received by the respective client device. The audio waveform data received from the plurality of client devices can be compared. Based on the comparison, which of the plurality of client devices are located in a same location can be determined. Further, based on the comparison, which of the plurality of client devices located in the same location are to mute their respective input audio transducers can be determined, and an indicator indicating to the client devices to mute their respective input audio transducers can be communicated to the client devices that are determined to mute their respective input audio transducers.
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公开(公告)号：US20180343344A1
公开(公告)日：2018-11-29
申请号：US16055153
申请日：2018-08-06
发明人： Jonathan Dunne , Paul B. French , James P. Galvin, JR. , Mohamed Adel Mahmoud , Patrick J. O'Sullivan
摘要： A method of implementing calls includes identifying a call scheduled for a time in the future from an electronic calendar associated with a user and prior to the call, ordering a plurality of codecs used by an Internet Protocol (IP) phone of the user for the scheduled call. The method further includes, during the call and using a processor, calculating a mean opinion score for the call and storing the mean opinion score as part of call data for the call within a data storage device comprising historical call data.
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公开(公告)号：US20180034886A1
公开(公告)日：2018-02-01
申请号：US15220492
申请日：2016-07-27
摘要： A method and system ensures recording quality of a web conference in a computer networked environment. A web conference is monitored including a client computer initiating the web conference and a network connection for a server computer used to share the client computer screen with other client computers in a networked computer environment communicating with the server. A quality of service (QoS) level is determined for a server network connection of the server computer and a client network connection of the client computer. The QoS level is determined using one or more factors. The web conference is recorded using the server network connection at the server computer or at the client network connection at the client computer based on the QoS threshold being met using the server network connection for recording the web conference.
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公开(公告)号：US20170193455A1
公开(公告)日：2017-07-06
申请号：US14985602
申请日：2015-12-31
摘要： Embodiments include method, systems and computer program products for dynamic processing for collaborative events. In some embodiments, first data associated with a collaborative event may be received. Second data from one or more sensors of a user device may be received. The first data and the second data may be analyzed. An action recommendation may be generated based on the analyzed first data and the analyzed second data. The action recommendation may be transmitted.
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公开(公告)号：US20160247517A1
公开(公告)日：2016-08-25
申请号：US15050964
申请日：2016-02-23
CPC分类号： G10L19/0018 , G10L15/005 , G10L15/30 , G10L19/22 , H04L65/403 , H04L65/605 , H04L65/80 , H04M3/2227 , H04M7/0072 , H04M2242/12 , H04M2250/58
摘要： A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a language spoken on a communication session. The method may also include selecting a codec for the communication session based upon, at least in part, the language spoken on the communication session. The method may further include transacting the communication session using the selected codec for the communication session.
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公开(公告)号：US20160165009A1
公开(公告)日：2016-06-09
申请号：US14965950
申请日：2015-12-11
CPC分类号： H04L67/322 , H04L41/5067 , H04L47/24 , H04L65/403 , H04L65/80 , H04L67/142
摘要： A computer-implemented method, computer program product, and computing system is provided for managing quality of experience for communication sessions. In an implementation, a method may include determining a participant focus metric for each of a plurality of participants of a communication session. The method may also include identifying one of the plurality of participants of the communication session as having sufficient capacity to support the communication session based upon, at least in part, the participant focus metric for each of the plurality of participants of the communication session. The method may also include selecting the one of the plurality of participants having a sufficient capacity to support the communication session as a selected focus for the communication session. The method may further include adaptively implementing a centralized communication session architecture utilizing the selected focus.
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公开(公告)号：US20160142463A1
公开(公告)日：2016-05-19
申请号：US14546131
申请日：2014-11-18
CPC分类号： H04L65/80 , H04L41/147 , H04L41/5067 , H04L41/5087 , H04L43/0888 , H04L43/0894
摘要： A method, a computer program product, and a computer system for monitoring conversational audio quality of Voice over Internet Protocol (VoIP) are provided. A monitoring system determines a size of an audio file and an available bandwidth. The monitoring system predicts time of receiving the audio file, based on the size and the bandwidth. The monitoring system determines whether the time of receiving the audio file exceeds a monitoring timer interval by a certain threshold. The monitoring system uses an intrusive testing method for monitoring call quality, in response to determining that the time of receiving the audio file exceeds the monitoring timer interval by the certain threshold.
摘要翻译： 提供了一种用于监视因特网协议语音（VoIP）的会话音频质量的方法，计算机程序产品和计算机系统。 监视系统确定音频文件的大小和可用带宽。 监控系统根据大小和带宽预测接收音频文件的时间。 监视系统确定接收音频文件的时间是否超过监视定时器间隔一定阈值。 响应于确定接收音频文件的时间超过监视定时器间隔一定阈值，监控系统使用入侵测试方法来监视呼叫质量。
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50.发明申请Predicting Performance Regression of a Computer System with a Complex Queuing Network Model 有权用复杂排队网络模型预测计算机系统的性能回归公开(公告)号：US20160140262A1
公开(公告)日：2016-05-19
申请号：US14542640
申请日：2014-11-16
发明人： Jonathan Dunne , James P. Galvin, JR. , Shadi Ghaith , Patrick J. O'Sullivan , Hitham Ahmed Assem Aly Salama
CPC分类号： G06F17/18 , G06F9/505 , G06F11/008 , G06F11/26 , G06F11/3447 , G06F11/3672 , H04L41/147 , H04L43/50 , H04L67/10
摘要： An approach is provided for predicting system performance. The approach predicts system performance by identifying a Queuing Network Model (QNM) corresponding to a clustered system that handles a plurality of service demands using a plurality of parallel server nodes that process a workload for a quantity of users. A workload description is received that includes server demand data. Performance of the clustered system is predicted by transforming the QNM to a linear model by serializing the parallel services as sequential services, identifying transaction groups corresponding to each of the server nodes, and distributing the workload among the transaction groups across the plurality of nodes. The approach further solves analytically the linear model with the result being a predicted resource utilization (RU) and a predicted response time (RT).
摘要翻译： 提供了一种预测系统性能的方法。 该方法通过识别与使用多个并行服务器节点处理多个服务需求的群集系统相对应的队列网络模型（QNM）来预测系统性能，所述多个并行服务器节点处理用户数量的工作负载。 收到包含服务器需求数据的工作负载说明。 通过将并行服务串行化为顺序服务，识别与每个服务器节点相对应的事务组，以及跨多个节点的事务组之间分配工作负载，将QNM转换为线性模型来预测集群系统的性能。 该方法进一步解析线性模型，其结果是预测资源利用率（RU）和预测响应时间（RT）。
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