公开(公告)号：US20160103889A1

公开(公告)日：2016-04-14

申请号：US14815919

申请日：2015-07-31

Applicant: Splunk, Inc.

Inventor： Tristan Antonio Fletcher ,  Alok Anant Bhide

IPC: G06F17/30

CPC classification number: H04L43/16 ,  G06F3/0481 ,  G06F3/04817 ,  G06F3/0482 ,  G06F3/0484 ,  G06F3/04842 ,  G06F3/04847 ,  G06F9/542 ,  G06F17/30424 ,  G06F17/30463 ,  G06F17/30477 ,  G06F17/30554 ,  G06F17/3056 ,  G06F17/30572 ,  G06F17/30675 ,  G06F17/30864 ,  G06F17/30867 ,  G06F17/30958 ,  G06F17/30964 ,  G06F17/30979 ,  G06F17/30991 ,  G06Q10/06393 ,  G06T11/206 ,  G06T2200/24 ,  H04L29/08072 ,  H04L41/0213 ,  H04L41/0806 ,  H04L41/22 ,  H04L41/5009 ,  H04L41/5032 ,  H04L41/5035 ,  H04L41/5038 ,  H04L43/04 ,  H04L43/045 ,  H04L67/10 ,  H04L67/16

Abstract: A service monitoring system receives a selection of key performance indicators (KPIs) that each indicate a different aspect of how a service provided by one or more entities is performing. Each entity of the one or more entities produces machine data or wherein each entity has its operation reflected in machine data not produced by the entity. Each KPI is defined by a different search query that derives one or more values from the machine data pertaining to the one or more entities providing the service, where each of the one or more values is associated with a point in time and representing the aspect of how the service is performing at the associated point in time. For each of the selected KPIs, the service monitoring system derives the one or more values and causes display of a graphical visualization of the derived one or more values for the KPI along a time-based graph lane. The graph lanes for the selected KPIs are parallel to each other and the graphical visualizations in the graph lanes are all calibrated to a same time scale.

Abstract translation: 服务监视系统接收关键性能指标（KPI）的选择，每个关键性能指标各自表示一个或多个实体提供的服务的执行方式的不同方面。 一个或多个实体的每个实体产生机器数据，或者其中每个实体的操作反映在不由实体产生的机器数据中。 每个KPI由不同的搜索查询定义，该搜索查询从与提供服务的一个或多个实体有关的机器数据中导出一个或多个值，其中一个或多个值中的每一个与时间点相关联并且表示 服务在相关时间点的运行情况。 对于每个所选择的KPI，服务监视系统导出一个或多个值，并且导致沿着基于时间的图形通道显示KPI的导出的一个或多个值的图形可视化。 所选KPI的图形通道彼此平行，并且图形通道中的图形可视化都被校准为相同的时间尺度。

公开(公告)号：US09128995B1

公开(公告)日：2015-09-08

申请号：US14528978

申请日：2014-10-30

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Alok Anant Bhide

IPC: G06F17/30 ,  G06F7/00

CPC classification number: H04L43/16 ,  G06F3/0481 ,  G06F3/04817 ,  G06F3/0482 ,  G06F3/0484 ,  G06F3/04842 ,  G06F3/04847 ,  G06F9/542 ,  G06F17/30424 ,  G06F17/30463 ,  G06F17/30477 ,  G06F17/30554 ,  G06F17/3056 ,  G06F17/30572 ,  G06F17/30675 ,  G06F17/30864 ,  G06F17/30867 ,  G06F17/30958 ,  G06F17/30964 ,  G06F17/30979 ,  G06F17/30991 ,  G06Q10/06393 ,  G06T11/206 ,  G06T2200/24 ,  H04L29/08072 ,  H04L41/0213 ,  H04L41/0806 ,  H04L41/22 ,  H04L41/5009 ,  H04L41/5032 ,  H04L41/5035 ,  H04L41/5038 ,  H04L43/04 ,  H04L43/045 ,  H04L67/10 ,  H04L67/16

Abstract: A service monitoring system receives a selection of key performance indicators (KPIs) that each indicate a different aspect of how a service provided by one or more entities is performing. Each entity of the one or more entities produces machine data or wherein each entity has its operation reflected in machine data not produced by the entity. Each KPI is defined by a different search query that derives one or more values from the machine data pertaining to the one or more entities providing the service, where each of the one or more values is associated with a point in time and representing the aspect of how the service is performing at the associated point in time. For each of the selected KPIs, the service monitoring system derives the one or more values and causes display of a graphical visualization of the derived one or more values for the KPI along a time-based graph lane. The graph lanes for the selected KPIs are parallel to each other and the graphical visualizations in the graph lanes are all calibrated to a same time scale.

Abstract translation: 服务监视系统接收关键性能指标（KPI）的选择，每个关键性能指标各自表示一个或多个实体提供的服务的执行方式的不同方面。 一个或多个实体的每个实体产生机器数据，或者其中每个实体的操作反映在不由实体产生的机器数据中。 每个KPI由不同的搜索查询来定义，该搜索查询从与提供服务的一个或多个实体有关的机器数据中导出一个或多个值，其中一个或多个值中的每一个与时间点相关联并且表示 服务在相关时间点的运行情况。 对于每个所选择的KPI，服务监视系统导出一个或多个值，并且导致沿着基于时间的图形通道显示KPI的导出的一个或多个值的图形可视化。 所选KPI的图形通道彼此平行，并且图形通道中的图形可视化都被校准为相同的时间尺度。

公开(公告)号：US12175403B2

公开(公告)日：2024-12-24

申请号：US17373700

申请日：2021-07-12

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Alok Anant Bhide

IPC: G06F17/00 ,  G06F3/0481 ,  G06F3/04817 ,  G06F3/0482 ,  G06F3/0484 ,  G06F3/04842 ,  G06F3/04847 ,  G06F7/00 ,  G06F9/54 ,  G06F11/32 ,  G06F11/34 ,  G06F16/2453 ,  G06F16/2455 ,  G06F16/248 ,  G06F16/25 ,  G06F16/26 ,  G06F16/33 ,  G06F16/901 ,  G06F16/903 ,  G06F16/9038 ,  G06F16/951 ,  G06F16/9535 ,  G06F16/9538 ,  G06Q10/0637 ,  G06Q10/0639 ,  H04L41/0213 ,  H04L41/0806 ,  H04L41/22 ,  H04L41/50 ,  H04L41/5009 ,  H04L43/04 ,  H04L43/045 ,  H04L43/091 ,  H04L43/16 ,  H04L43/55 ,  H04L67/10 ,  H04L67/51 ,  H04L69/329 ,  G06T11/20

Abstract: A service monitoring system receives receiving, via a user interface, an identification of a service of an information technology environment, and causes display of a plurality of key performance indicators (KPIs) in the user interface. Each KPI of the plurality of KPIs indicates a measure of performance for the service. The service monitoring system receives, via the user interface, an identification of a time period, and an identification of one or more visual characteristics for KPI graph lanes. Each of the KPI graph lanes is indicative of one or more KPI values of a respective KPI of the plurality of KPIs, the one or more KPI values are obtained from execution of a search query associated with the respective KPI, and the search query uses the time period to obtain the one or more KPI values. The service monitoring system causes display of a plurality of KPI graph lanes based on the one or more visual characteristics. Each graph lane provides a graphical visualization of the one or more KPI values of the respective KPI, and the display of the plurality of KPI graph lanes allows for visual correlation among the plurality of KPIs over the time period.

公开(公告)号：US11455590B2

公开(公告)日：2022-09-27

申请号：US15199669

申请日：2016-06-30

Applicant: Splunk Inc.

Inventor： Anupadmaja Raghavan ,  George Daloukov ,  Alok Anant Bhide ,  Ross Andrew Lazerowitz ,  Tristan Antonio Fletcher ,  Alan Vincent Hardin

IPC: G06Q10/06 ,  G06Q10/00 ,  H04L41/5009 ,  H04L41/5006

Abstract: An automatic service monitor in an information technology environment has its operation controlled by information that, in part, defines entities that perform services and defines key performance indicators (KPIs) that indicate measures of performance of the services. Additional information controls the operation of the service monitor with respect to identifying and adapting for KPIs based on the non-normal data caused by maintenance work or other causes. Such adaptation may include changes in how reported information appears to the user.

公开(公告)号：US20210342394A1

公开(公告)日：2021-11-04

申请号：US17373700

申请日：2021-07-12

Applicant: Splunk Inc.

Inventor： Tristan Antonio Fletcher ,  Alok Anant Bhide

IPC: G06F16/903 ,  G06Q10/06 ,  H04L29/08 ,  G06F16/26 ,  G06F16/248 ,  G06F16/25 ,  G06F16/33 ,  G06F16/951 ,  G06F16/2455 ,  G06F16/901 ,  G06F16/9038 ,  G06F16/9535 ,  G06F16/2453 ,  H04L12/24 ,  G06F11/34 ,  G06F11/32 ,  H04L12/26 ,  G06F3/0484 ,  G06F9/54 ,  G06F3/0481 ,  G06F3/0482

Abstract: A service monitoring system receives receiving, via a user interface, an identification of a service of an information technology environment, and causes display of a plurality of key performance indicators (KPIs) in the user interface. Each KPI of the plurality of KPIs indicates a measure of performance for the service. The service monitoring system receives, via the user interface, an identification of a time period, and an identification of one or more visual characteristics for KPI graph lanes. Each of the KPI graph lanes is indicative of one or more KPI values of a respective KPI of the plurality of KPIs, the one or more KPI values are obtained from execution of a search query associated with the respective KPI, and the search query uses the time period to obtain the one or more KPI values. The service monitoring system causes display of a plurality of KPI graph lanes based on the one or more visual characteristics. Each graph lane provides a graphical visualization of the one or more KPI values of the respective KPI, and the display of the plurality of KPI graph lanes allows for visual correlation among the plurality of KPIs over the time period.

公开(公告)号：US11044179B1

公开(公告)日：2021-06-22

申请号：US16403573

申请日：2019-05-05

Applicant: Splunk Inc.

Inventor： Vineetha Bettaiah ,  Alok Anant Bhide ,  Ross Andrew Lazerowitz

IPC: G06F15/173 ,  H04L12/26 ,  G06F16/2455 ,  G06F16/2458 ,  G06F16/951 ,  H04L29/08 ,  H04L12/24

Abstract: Network connected devices are controlled via the transmission of action messages to prevent or correct conditions that impair the operation of the networked information technology (IT) assets. The service monitoring system (SMS) monitoring the IT environment groups together related notable events that are received during system operation. Automatic processes dynamically determine grouping operations that automatically correlate the events without requiring, for example, a set of declarative grouping rules. Event grouping may be performed on a by-service basis to facilitate the complex processing of predicting undesirable system conditions that may be prevented or reduced by transmission of the action messages to the appropriate assets. Event grouping operations may be directed with control information maintained via user interface.

公开(公告)号：US10331742B2

公开(公告)日：2019-06-25

申请号：US15663733

申请日：2017-07-29

Applicant: Splunk Inc.

Inventor： Alok Anant Bhide ,  Brian John Bingham ,  Tristan Antonio Fletcher ,  Brian Reyes

IPC: G06F15/173 ,  G06F16/903 ,  G06Q10/06 ,  G06F16/26 ,  G06F16/248 ,  G06F16/25 ,  G06F16/33 ,  G06F16/951 ,  G06F16/2455 ,  G06F16/901 ,  G06F16/9038 ,  G06F16/9535 ,  G06F16/2453 ,  H04L12/24 ,  H04L12/26 ,  G06F3/0484 ,  G06F9/54 ,  G06F3/0481 ,  G06F3/0482 ,  H04L29/08 ,  G06F11/34 ,  G06F11/32 ,  G06T11/20

Abstract: One or more processing devices access a service definition for a service provided by one or more entities that each produce machine data or about which machine data is generated. The service definition identifies the entities that provide the service and, for each entity, identifying information for locating machine data pertaining to that entity. The processing devices access a key performance indicator (KPI) for the service that is defined by a search query that produces a value derived from the machine data pertaining to the entities identified in the service definition. The value indicates how the service is performing at a point in time or during a period of time and indicates a state of the KPI. A graphical interface is displayed and an indication of at least one threshold, which defines an end of a range of values representing a state of the KPI, for the KPI is received.

公开(公告)号：US10318541B2

公开(公告)日：2019-06-11

申请号：US15421395

申请日：2017-01-31

Applicant: Splunk Inc.

Inventor： Brian Bingham ,  Tristan Fletcher ,  Alok Anant Bhide

IPC: G06F16/248 ,  G06F3/0484 ,  G06F3/0482 ,  G06F9/455 ,  G06F11/32 ,  G06F16/26 ,  G06F11/34

Abstract: The disclosed system and method acquire and store performance measurements relating to performance of a component in an information technology (IT) environment and log data produced by the IT environment, in association with corresponding time stamps. The disclosed system and method correlate at least one of the performance measurements with at least one of the portions of log data.

公开(公告)号：US20180234307A1

公开(公告)日：2018-08-16

申请号：US15955565

申请日：2018-04-17

Applicant: Splunk Inc.

Inventor： Hemendra Singh Choudhary ,  Tristan Antonio Fletcher ,  Alok Anant Bhide ,  Fang I. Hsiao

IPC: H04L12/24 ,  H04L29/08 ,  H04L12/26 ,  G06F17/30

CPC classification number: H04L41/22 ,  G06F16/24565 ,  G06F16/2477 ,  G06F16/284 ,  G06F16/951 ,  H04L29/08072 ,  H04L41/5009 ,  H04L41/5032 ,  H04L41/5045 ,  H04L43/045 ,  H04L43/16 ,  H04L67/02 ,  H04L69/329

Abstract: Services in an operating environment are represented by stored service definitions that identify entities that perform the service. Entity definitions identify machine data pertaining to the entity. A key performance indicator (KPI) of the service characterizes the service on the whole or some aspect of it. Each KPI is defined by a search query that derives a value from machine data identified in the entity definitions. Processing devices cause display of a service-monitoring page having services summary information and services aspects information. The summary information displays interactive summary tiles that each correspond to a service and present information about an aggregate KPI that characterizes the service. The aspects information displays interactive aspect tiles that each correspond to a KPI characterizing some aspect of an associated service. Additional information may be included in the service-monitoring page and interaction features enable a user to navigate to enhanced information displays.

公开(公告)号：US10019496B2

公开(公告)日：2018-07-10

申请号：US15421412

申请日：2017-01-31

Applicant: Splunk Inc.

Inventor： Brian Bingham ,  Tristan Fletcher ,  Alok Anant Bhide

IPC: G06F9/455 ,  G06F17/30 ,  G06T11/20 ,  G06F3/0484

CPC classification number: G06F16/248 ,  G06F3/04847 ,  G06F9/45558 ,  G06F16/22 ,  G06F16/2477 ,  G06F2009/45591 ,  G06T11/20 ,  G06T11/206

Abstract: The disclosed system and method acquire and store performance measurements relating to performance of a component in an information technology (IT) environment and log data produced by the IT environment, in association with corresponding time stamps. The disclosed system and method correlate at least one of the performance measurements with at least one of the portions of log data.