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公开(公告)号：US10536371B2
公开(公告)日：2020-01-14
申请号：US16286271
申请日：2019-02-26
Applicant: Theatro Labs, Inc.
Inventor： Steven Paul Russell , Guy R. VanBuskirk , Shiva Cheedella
IPC: H04W4/14 , H04L12/721 , G06Q30/02 , H04L29/08 , H04W4/02
Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.
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公开(公告)号：US10313289B2
公开(公告)日：2019-06-04
申请号：US16119948
申请日：2018-08-31
Applicant: Theatro Labs, Inc.
Inventor： Ravi Shankar Kumar , Guy R. VanBuskirk , Steven M. Lucy , Shiva Cheedella , Kiran Kumar, S B , Ashok Donthe Manjunath
Abstract: Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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43.发明申请公开(公告)号：US20190130336A1
公开(公告)日：2019-05-02
申请号：US16195555
申请日：2018-11-19
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
CPC classification number: G06Q10/06398 , H04L12/4625 , H04L51/18 , H04L67/12 , H04L67/22 , H04L67/306
Abstract: In a method of using an observation platform to determine relative expertise of enterprise employees, a computer system of the observation platform monitors communications from and to a plurality of communication devices which have been routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. The computer system extracts information from the communications including identities of the users. The computer system measures performance of a plurality of the users based on aspects of the extracted information which are related to questions on one or more of products and processes of the enterprise, wherein the questions are posed and responded to via the communications devices. The computer system assigns a numerical ranking of the measured performance by each of the measured users, with respect to other measured users, at responding to the questions.
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公开(公告)号：US20180295548A1
公开(公告)日：2018-10-11
申请号：US15481574
申请日：2017-04-07
Applicant: Theatro Labs Inc.
Inventor： Ravi Shankar Kumar , Sridhar Kovuri , Kranthimanoj Nagothu , Guy R. VanBuskirk , Rupesh Sanagapalli
Abstract: Methods and systems recommending handovers between access points. Handover data is collected at a central computer from a plurality of communication devices within a defined geographic area, wherein the handover data pertains to handovers between a plurality of access points as the plurality of communication devices roam within the defined geographic area. Patterns of handovers are determined at the central computer system between the plurality of access points for the plurality of communications devices. A roaming pattern is predicted, at the central computer system, for a first communication device currently connected to a first access point based on the determined patterns of handovers. A second access point within the defined geographic area is determined to be a candidate for the first communication device to handover to based, on the predicted roaming pattern of the first communication device.
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公开(公告)号：US10069781B2
公开(公告)日：2018-09-04
申请号：US14869167
申请日：2015-09-29
Applicant: Theatro Labs, Inc.
Inventor： Ravi Shankar Kumar , Guy R. VanBuskirk , Steven M. Lucy , Shiva Cheedella , Kiran Kumar, S B , Ashok Donthe Manjunath
Abstract: Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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Patent Agency Ranking
公开(公告)号：US09414195B2
公开(公告)日：2016-08-09
申请号：US14572450
申请日：2014-12-16
Applicant: Theatro Labs, Inc.
Inventor： Steven Paul Russell , Guy R. VanBuskirk , Andrew W. Kittler
IPC: H04W56/00 , H04W4/02 , H04W4/20 , G10L15/26 , G10L17/22 , H04B7/14 , H04M3/02 , G06Q10/06 , H04L29/08
CPC classification number: G06Q10/06398 , G06Q10/10 , G10L15/26 , G10L17/22 , H04B7/14 , H04L67/2804 , H04L67/327 , H04M3/02 , H04W4/02 , H04W4/021 , H04W4/029 , H04W4/043 , H04W4/08 , H04W4/20 , H04W4/33
Abstract: Systems and methods for observing and recording users of communication devices are disclosed. A first user associated with a first communication device and a second user associated with a second communication device are recognized at a central computer system. Geographic locations of the first communication device and the second communication device are tracked at the central computer system. A communication between the first communication device and the second communication device are tracked and recorded at the central computer system, wherein at least a portion of the communication is an audible communication. Features of the communication are identified at the central computer system and made available.
Abstract translation: 公开了用于观察和记录通信设备用户的系统和方法。 在中央计算机系统处识别与第一通信设备相关联的第一用户和与第二通信设备相关联的第二用户。 在中央计算机系统处跟踪第一通信设备和第二通信设备的地理位置。 第一通信设备和第二通信设备之间的通信被跟踪并记录在中央计算机系统中，其中通信的至少一部分是可听见的通信。 通信的特征在中央计算机系统中被识别并且可用。
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公开(公告)号：US20230336598A1
公开(公告)日：2023-10-19
申请号：US18211142
申请日：2023-06-16
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
CPC classification number: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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48.发明公开公开(公告)号：US20230222430A1
公开(公告)日：2023-07-13
申请号：US18122265
申请日：2023-03-16
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
CPC classification number: G06Q10/06398 , H04L67/535 , H04L67/306 , H04L12/4625 , H04L51/18 , H04L67/12 , H04L67/02
Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.
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公开(公告)号：US11599843B2
公开(公告)日：2023-03-07
申请号：US17371332
申请日：2021-07-09
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Kathryn Payne Torrence Shae , Jesse Alan Montgomery
IPC: G06Q10/06 , G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02 , H04W4/90 , G06Q30/0601 , G06Q10/087
Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. A communicative connection is established, via a gateway of the cloud services platform, between the emergency management and response application and a system external to the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform. The emergency management information includes at least one of an alert related to the emergency and instructions related to the emergency.
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公开(公告)号：US20220108259A1
公开(公告)日：2022-04-07
申请号：US17550917
申请日：2021-12-14
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Steven Paul Russell , Andrew W. Kittler
IPC: G06Q10/06 , H04M3/02 , G10L15/26 , H04W4/029 , H04B7/14 , H04W4/33 , H04W4/021 , G10L17/22 , G06Q10/10 , H04L67/561 , H04W4/08 , H04L67/63
Abstract: In a method of observing users of communication devices, a central computer system recognizes a first user associated with a first communication device and a second user associated with a second communication device. The central computer system observes a communication between the first communication device and the second communication device, wherein at least a portion of the communication is an audible communication. The central computer system relays the communication between the first communication device and the second communication device. The central computer system identifies features of the communication and makes the features available for decision making purposes.
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