Systems and methods for making common services available across network endpoints
    83.
    发明授权
    Systems and methods for making common services available across network endpoints 有权
    通过网络端点提供通用服务的系统和方法

    公开(公告)号:US09350772B2

    公开(公告)日:2016-05-24

    申请号:US14523168

    申请日:2014-10-24

    申请人: RingCentral, Inc.

    摘要: Systems and methods are disclosed for providing access to common services in a communication session. According to certain embodiments, a request to initiate a communication session is received. The communication can include a plurality of endpoints. An inventory of available services can be determined for each of the plurality of endpoints. At least one service that is commonly available to at least a subset of endpoints can be identified from the inventories of available services. Access can be provided to the at least one common service to the subset of endpoints during the communication session.

    摘要翻译: 公开了用于在通信会话中提供对公共服务的访问的系统和方法。 根据某些实施例,接收到发起通信会话的请求。 通信可以包括多个端点。 可以为多个端点中的每一个确定可用服务的清单。 可以从可用服务的清单中识别通常可用于至少一个端点子集的至少一个服务。 可以在通信会话期间向终端的子集提供对至少一个公共服务的访问。

    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES
    84.
    发明申请
    CENTRALIZED STATUS SERVER FOR CALL MANAGEMENT OF LOCATION-AWARE MOBILE DEVICES 有权
    集中式状态服务器,用于定位智能手机的呼叫管理

    公开(公告)号:US20160119853A1

    公开(公告)日:2016-04-28

    申请号:US14986410

    申请日:2015-12-31

    申请人: RingCentral, Inc.

    IPC分类号: H04W40/20 H04M3/42 H04W4/02

    摘要: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. In some implementations, the vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, at home, busy, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, at the user's home, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

    摘要翻译: 描述了在虚拟专用小交换机(vPBX)系统中利用位置信息的系统,方法和计算机程序产品。 在一些实现中,vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态(例如,在办公室中,在办公室中,在家中,忙碌等)。 vPBX系统可以获得移动设备的地理坐标,并将这些坐标与用户(例如,用户的办公室,家庭或其他预定位置)相关联的位置与已知坐标相关联。 然后可以基于相关性(例如,用户当前是否在用户的办公室,在用户的家中,或在另一位置)来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户,并且可以用于呼叫管理(例如,路由)。

    System and method for determining presence based on an attribute of an electronic message
    85.
    发明授权
    System and method for determining presence based on an attribute of an electronic message 有权
    基于电子消息的属性来确定存在的系统和方法

    公开(公告)号:US09306899B1

    公开(公告)日:2016-04-05

    申请号:US14633953

    申请日:2015-02-27

    申请人: RingCentral, Inc.

    摘要: Systems and methods are provided for determining a presence of an electronic message recipient based on an attribute of the electronic message, such as the content and/or context of the electronic message. The systems and methods can include acquiring, at a server, an electronic message from a sender, and determining an attribute of the electronic message. Based on the determined attribute, the server assigns an urgency level to the electronic message, which corresponds to a response time period. The server then monitors the recipient's device for a response to the electronic message, and to collect monitoring data about activity performed by the recipient on the device, or the environment surrounding the device. If the recipient does not respond within the response time period the server informs the sender a presence status of the recipient based on the monitoring data.

    摘要翻译: 提供了系统和方法,用于基于电子消息的属性,例如电子消息的内容和/或上下文来确定电子消息接收者的存在。 系统和方法可以包括在服务器处从发送者获取电子消息,以及确定电子消息的属性。 基于所确定的属性,服务器为对应于响应时间段的电子消息分配紧急度级别。 然后,服务器监视收件人的设备以对电子消息的响应,并且收集关于设备上的接收者或设备周围的环境所执行的活动的监视数据。 如果收件人在响应时间段内没有响应,则服务器根据监控数据通知发送方接收方的存在状态。

    PERSISTENT FORMAT CONVERSIONS
    86.
    发明申请
    PERSISTENT FORMAT CONVERSIONS 有权
    随机格式转换

    公开(公告)号:US20160072742A1

    公开(公告)日:2016-03-10

    申请号:US14942933

    申请日:2015-11-16

    申请人: RingCentral, Inc.

    IPC分类号: H04L12/58 H04W4/18 H04L29/08

    摘要: Methods, systems, and apparatus, including computer programs encoded on a computer-readable storage medium for persistent format conversions. One of the methods includes receiving an original communication to be routed from a first user to a second user, wherein the original communication is received in a first format; converting, based a format conversion rule, the original communication into a second, different format; routing the original communication to the recipient in the second format; receiving a response communication related to the original communication and to be routed from the second user to the first user; and based on determining that the response communication is responsive to the original communication, converting the response communication into the first format prior to routing the communication to the first user.

    摘要翻译: 方法,系统和装置,包括在用于持久格式转换的计算机可读存储介质上编码的计算机程序。 其中一种方法包括接收要从第一用户路由到第二用户的原始通信,其中以第一格式接收原始通信; 将原始通信转换为格式转换规则为第二种不同格式; 以第二格式将原始通信路由到接收者; 接收与原始通信有关的响应通信并从第二用户路由到第一用户; 并且基于确定所述响应通信响应于所述原始通信,在将所述通信路由到所述第一用户之前将所述响应通信转换为所述第一格式。

    System and method for dynamically selecting networked cameras in a video conference
    87.
    发明授权
    System and method for dynamically selecting networked cameras in a video conference 有权
    在视频会议中动态选择网络摄像机的系统和方法

    公开(公告)号:US09237307B1

    公开(公告)日:2016-01-12

    申请号:US14610164

    申请日:2015-01-30

    申请人: RingCentral, Inc.

    发明人: Vlad Vendrow

    IPC分类号: H04N7/14 H04N7/15

    CPC分类号: H04N7/152

    摘要: Systems and methods are provided for dynamically selecting one or more networked cameras for providing real-time camera feeds to a video conference. The systems and methods may include identifying one or more networked cameras associated with an area of a conference participant. A server may analyze real-time camera feeds from the identified cameras, and select a video feed having a view of the participant. The server may provide the selected feed to the video conference via a conference bridge, and continue monitoring camera feeds of cameras associated with the participant's area for another camera feed having a better view of the participant. Networked cameras may include fixed and mobile cameras owned and operated by individuals that are not associated with the participant, but who have registered their cameras with the server for use in video conferences.

    摘要翻译: 提供了系统和方法,用于动态地选择一个或多个网络摄像机,以便向视频会议提供实时摄像机馈送。 系统和方法可以包括识别与会议参与者的区域相关联的一个或多个联网摄像机。 服务器可以从所识别的相机分析实时相机馈送,并且选择具有参与者视图的视频馈送。 服务器可以通过会议桥将所选择的馈送提供给视频会议,并且继续监视与参与者区域相关联的摄像机的摄像机馈送,以便具有参与者的更好视图的另一照相机馈送。 联网摄像机可能包括由与参与者无关的个人所拥有和操作的固定和移动摄像机,但已将摄像机与服务器注册用于视频会议。

    Systems and methods for managing multimedia conference calls
    88.
    发明授权
    Systems and methods for managing multimedia conference calls 有权
    用于管理多媒体电话会议的系统和方法

    公开(公告)号:US09232190B1

    公开(公告)日:2016-01-05

    申请号:US14676374

    申请日:2015-04-01

    申请人: RingCentral, Inc.

    发明人: Vlad Vendrow

    IPC分类号: H04N7/14 H04N7/15

    摘要: Systems and methods are disclosed for managing a multimedia conference call. According to certain embodiments, a server establishes a multimedia conference call between a plurality of multimedia conference devices. The multimedia conference call includes the communication of multimedia conference contents via one or more of the plurality of multimedia conference devices. The server also records at least a portion of the multimedia conference contents; and detects one or more interrupting events. The interrupting events occur during the multimedia conference call. The server further provides substitute contents to the other multimedia conference devices of the plurality of multimedia conference devices. The substitute contents are generated based on a recorded portion of the multimedia conference call associated with a time to the interrupting events.

    摘要翻译: 公开了用于管理多媒体电话会议的系统和方法。 根据某些实施例,服务器在多个多媒体会议设备之间建立多媒体会议呼叫。 多媒体会议电话包括通过多个多媒体会议设备中的一个或多个的多媒体会议内容的通信。 服务器还记录多媒体会议内容的至少一部分; 并检测一个或多个中断事件。 中断事件在多媒体电话会议期间发生。 服务器还向多个多媒体会议设备的其他多媒体会议设备提供替代内容。 替代内容基于与中断事件的时间相关联的多媒体电话会议的记录部分来生成。

    Unified caller identification across multiple communication modes
    89.
    发明授权
    Unified caller identification across multiple communication modes 有权
    跨多种通信模式的统一呼叫者识别

    公开(公告)号:US09215317B2

    公开(公告)日:2015-12-15

    申请号:US14639832

    申请日:2015-03-05

    申请人: RingCentral, Inc.

    摘要: A mobile device is adapted to operate in a first communication mode and a second communication mode. An identifier is acquired for a mobile device, wherein the identifier is sent to identify the mobile device when the mobile device places a call in the first communication mode. A call is placed to a destination device while the mobile device operates in the second communication mode. The same identifier is sent to the destination device while the mobile device operates in the second communication mode. The mobile device is served by a first service provider while it operates in the first communication mode. The mobile device is served by a second service provider while it operates in the second communication mode, the second service provider being different from the first service provider.

    摘要翻译: 移动设备适于在第一通信模式和第二通信模式中操作。 为移动设备获取标识符,其中当移动设备将呼叫置于第一通信模式时,发送标识符以识别移动设备。 当移动设备在第二通信模式下操作时,呼叫被放置到目的地设备。 当移动设备在第二通信模式下操作时,将相同的标识符发送到目的地设备。 第一服务提供商在第一通信模式下操作移动设备。 当第二服务提供商以第二通信模式操作时,移动设备由第二服务提供商服务,第二服务提供商不同于第一服务提供商。

    Techniques for VoIP provider interconnection over the internet using a shared subscriber contact identifier translation service
    90.
    发明授权
    Techniques for VoIP provider interconnection over the internet using a shared subscriber contact identifier translation service 有权
    通过互联网使用共享的用户联系人标识符转换服务的VoIP提供商互连的技术

    公开(公告)号:US09191359B2

    公开(公告)日:2015-11-17

    申请号:US14566667

    申请日:2014-12-10

    申请人: RingCentral, Inc.

    摘要: A computer-implemented method, an apparatus and a recording medium are provided for facilitating access by a subscriber over a communications network. The method comprises: acquiring a query message comprising a subscriber contact identifier associated with the subscriber; responsive to acquiring the query message: identifying a plurality of communications endpoint identifiers associated with the subscriber contact identifier, each communications endpoint identifier being associated with a communications device and reachability information, wherein the reachability information reflects a degree of subscriber accessibility via the communications device; and providing a response to the query message comprising at least one of the plurality of the communications endpoint identifiers, wherein the at least one of the plurality of the communications endpoint identifiers is selected based at least in part on the reachability information. The recording medium comprises instructions to configure the apparatus to perform the method.

    摘要翻译: 提供计算机实现的方法,装置和记录介质,以便于通过通信网络访问用户。 该方法包括:获取包括与用户相关联的订户联系人标识符的查询消息; 响应于获取所述查询消息:识别与所述订户联系人标识符相关联的多个通信端点标识符,每个通信端点标识符与通信设备和可达性信息相关联,其中所述可达性信息反映通过所述通信设备的用户可访问性程度; 以及提供对所述查询消息的响应,所述查询消息包括所述多个通信端点标识符中的至少一个,其中,至少部分地基于所述可达性信息来选择所述多个所述通信端点标识符中的所述至少一个。 记录介质包括用于配置该装置以执行该方法的指令。