公开(公告)号：US08275110B2

公开(公告)日：2012-09-25

申请号：US12237213

申请日：2008-09-24

申请人： Vlad Vendrow

发明人： Vlad Vendrow

IPC分类号： H04M3/42 ,  H04M7/00 ,  H04W40/00 ,  H04L12/66

CPC分类号： H04M3/436 ,  H04L12/66 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/42093 ,  H04M3/42102 ,  H04M3/4365 ,  H04M7/0012 ,  H04M7/0021 ,  H04M7/0033 ,  H04M2203/2011 ,  H04W40/00

摘要： An examples of active call filtering, screening and dispatching is described, including receiving data representing a call from a first communication endpoint; presenting at a second communication endpoint, prior to connecting to the call, a subset of prompts that specify dispatching actions for the call, at least one of the dispatching actions including transmitting a response via a communications network, detecting selection of a prompt that specifies a dispatching action for the call, and transmitting an instruction from the second communication endpoint to a call messaging system to perform the dispatching action. In some embodiments, a determination is made as to whether a bypass condition exists, the bypass condition specifying that one or more customized screening rules are to be bypassed. If the bypass condition exists, then a call messaging system can bypass the use of a subset of prompts.

摘要翻译： 描述了主动呼叫过滤，筛选和调度的示例，包括从第一通信端点接收表示呼叫的数据; 在连接到所述呼叫之前，在第二通信端点呈现指定所述呼叫的调度动作的提示的子集，所述调度动作中的至少一个包括经由通信网络发送响应，检测选择指定 调度动作，以及从第二通信端点向呼叫消息收发系统发送指令以执行调度动作。 在一些实施例中，确定是否存在旁路条件，指定要绕过一个或多个定制筛选规则的旁路条件。 如果旁路条件存在，则呼叫消息传递系统可以绕过提示子集的使用。

公开(公告)号：US08213587B2

公开(公告)日：2012-07-03

申请号：US13251192

申请日：2011-09-30

申请人： Vlad Vendrow

发明人： Vlad Vendrow

IPC分类号： H04M3/42 ,  H04M11/04

CPC分类号： H04M3/42068 ,  H04M3/02 ,  H04M3/42051 ,  H04M3/4211 ,  H04M3/42229 ,  H04M3/436 ,  H04M2203/158

摘要： Examples of inbound call identification and management are described including a call management system that includes one or more repositories that can include data representing call action policies and data representing attributes associated with the caller devices and the callee devices. Further, the call management system can include one or more computing devices that include a call identifier (“IDer”) configured to characterize the attributes of the caller devices to form characterized attributes, a call management system controller configured to match the characterized attributes against routing criteria specified in the data representing the call action policies, and a call management system router configured to route calls from the caller devices to the callee devices responsive to a match between the characterized attributes and the routing criteria.

摘要翻译： 描述入站呼叫识别和管理的示例，包括呼叫管理系统，该呼叫管理系统包括一个或多个存储库，其可以包括表示呼叫动作策略的数据和表示与呼叫者设备和被呼叫者设备相关联的属性的数据。 此外，呼叫管理系统可以包括一个或多个计算设备，其包括被配置为表征呼叫者设备的属性以形成特征属性的呼叫标识符（“IDer”），被配置为将所述特征属性与路由匹配的呼叫管理系统控制器 表示呼叫动作策略的数据中指定的标准，以及呼叫管理系统路由器，被配置为响应于所述特征属性与路由标准之间的匹配，将来自呼叫者设备的呼叫路由到所述被呼叫者设备。

公开(公告)号：US08134727B1

公开(公告)日：2012-03-13

申请号：US11998150

申请日：2007-11-27

申请人： Vladimir G. Shmunis ,  Vlad Vendrow ,  Bruce Young

发明人： Vladimir G. Shmunis ,  Vlad Vendrow ,  Bruce Young

IPC分类号： G06F15/00 ,  G06F3/12 ,  G06K1/00

CPC分类号： H04L51/12 ,  G06Q10/107 ,  G10L15/26 ,  H04N1/00307 ,  H04N1/00411 ,  H04N1/0044 ,  H04N2201/0093 ,  H04W4/12

摘要： Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to systems, devices and methods to facilitate message preview control. For example, the method may include generating representations for messages to present on an interface, and detecting selection of the representation for the message. Further, the method can include presenting preview information for the message, which can be an electronic facsimile. The representations for the messages can include a representation for an electronic facsimile, as well as a voice message and an email.

公开(公告)号：US20110130168A1

公开(公告)日：2011-06-02

申请号：US12958181

申请日：2010-12-01

申请人： Vlad Vendrow ,  Vi Chau ,  Praful Shah ,  Vladimir Shmunis

发明人： Vlad Vendrow ,  Vi Chau ,  Praful Shah ,  Vladimir Shmunis

IPC分类号： H04M1/00

CPC分类号： H04W4/12 ,  H04L51/16 ,  H04L51/32 ,  H04M1/57 ,  H04M1/64 ,  H04M1/663 ,  H04M1/72552 ,  H04M1/72563 ,  H04M3/42008 ,  H04M3/42314 ,  H04M3/5141 ,  H04M2201/60 ,  H04M2203/4536

摘要： Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.

摘要翻译： 描述了使用通用平台实现各种互联网或非互联网通信服务（例如由不同通信平台和服务提供商提供的）之间的集成的系统，方法和计算机程序产品。 在一些实现中，提供了一种服务管理器，其可以使用通用平台将呼叫管理功能与多个通信平台集成，以实现各种平台之间的无缝通信。 例如，一个或多个平台上的个人用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。 通用平台可以与各种平台和第三方协议和服务集成，以提供呼叫功能，例如呼叫转移，呼叫处理，多个问候提示，呼叫筛选规则，呼出规则，国际呼叫，呼叫者ID规则， 几个小时后，公告提示。

公开(公告)号：US20100128862A1

公开(公告)日：2010-05-27

申请号：US12428426

申请日：2009-04-22

申请人： Vlad Vendrow

发明人： Vlad Vendrow

IPC分类号： H04M3/00

CPC分类号： H04M3/38 ,  H04M7/003 ,  H04M7/009

摘要： System and methods for preventing abusive use of a click-to-call callback function of virtual PBX services are disclosed. In some implementations, a challenge-response procedure can be implemented, and a click-to-call request is allowed when a correct response is timely received. In some implementations, one or more system wide policies can be applied in determining whether a click-to-call request should be allowed or denied. A system policy for blocking and unblocking requests having a particular request parameter (e.g., source IP address) is disclosed. An account specific policy for setting the state of a particular account targeted by a click-to-call request as normal, warning, or blocked, based on the current status of the particular account is also disclosed.

摘要翻译： 公开了防止滥用虚拟PBX服务的点击呼叫回呼功能的系统和方法。 在一些实现中，可以实现质询 - 响应过程，并且当及时接收到正确的响应时，允许点击通话请求。 在一些实现中，可以应用一个或多个系统范围的策略来确定是否允许或拒绝点击通话请求。 公开了用于阻止和解除具有特定请求参数（例如，源IP地址）的请求的系统策略。 还披露了基于特定帐户的当前状态来将按点击呼叫请求定向的特定帐户的状态设置为正常，警告或阻止的特定于帐户的策略。

公开(公告)号：US12069121B1

公开(公告)日：2024-08-20

申请号：US17557872

申请日：2021-12-21

申请人： RingCentral, Inc.

发明人： Gustavo Garcia ,  Badri Rajasekar

IPC分类号： H04N7/15 ,  G06T3/4053 ,  H04L65/75 ,  H04N5/265 ,  H04N7/01

CPC分类号： H04L65/75 ,  G06T3/4053 ,  H04N5/265 ,  H04N7/0127

摘要： Media, methods, and systems are disclosed for adaptively adjusting video quality in a virtual event hosted by a virtual event hosting platform. A plurality of presenter video streams may be received at a video server. A change of state associated with a presenter video stream of the plurality of presenter video streams may be detected. In response to detecting the change of state, a change to a video display parameter for the presenter video stream may be requested by the video server. The video server may receive the updated presenter video stream from a presenter computing device associated with the presenter video stream. The video server may send updated presenter video stream to a plurality of presenter computing devices associated with the plurality of presenter video streams.

公开(公告)号：US12069008B2

公开(公告)日：2024-08-20

申请号：US16816768

申请日：2020-03-12

申请人： RingCentral, Inc.

发明人： Johannes Ruetschi ,  Rodrigo Pastro ,  Viraj Puranik ,  Christian Garbin

IPC分类号： H04L67/148 ,  H04L51/00 ,  H04L67/306 ,  H04L67/51

CPC分类号： H04L51/00 ,  H04L67/148 ,  H04L67/306 ,  H04L67/51

摘要： An apparatus and mechanism to subscribe to a single address and or session management service from multiple devices (such as e.g. tablets, smart phones, netbooks or other types of communication terminals or client devices) with a single account and password through the automatic assignment of a dynamic opaque service profile to each device a user uses to sign in to the service. After sign-in transparent call management services are provided to the user and allow the user to control sessions on any signed-in device from any signed-in device without revealing the distinct dynamic opaque service profiles to the user.

公开(公告)号：US20240275598A1

公开(公告)日：2024-08-15

申请号：US18175128

申请日：2023-02-27

申请人： RingCentral, Inc.

发明人： Karthik Sathyanarayana ,  Ravi Kalluri ,  Diego Fernando Besprosvan ,  Chen Kong

IPC分类号： H04L9/32 ,  H04L9/30 ,  H04L9/40

CPC分类号： H04L9/3213 ,  H04L9/30 ,  H04L9/3247 ,  H04L63/0457

摘要： Disclosed is a system and associated methods for secure media stream distribution across different platforms associated with different Internet domains. A first node of a first platform receives a first request from a device, performs a first verification based on credentials provided by the device matching stored credentials, generates a first signed token, and provides the first signed token with a second link for the device to access the requested media stream from a second network node of a second platform. The second network node determines that the device was verified at the first network node based on a second stream request from the device including the first signed token, generates a second token that uniquely identifies the device in the second domain, and streams requested stream data to the device in response to performing a second verification based on requests for the stream data including the second token.

公开(公告)号：US20240242097A1

公开(公告)日：2024-07-18

申请号：US18416549

申请日：2024-01-18

申请人： RingCentral, Inc.

发明人： Christopher van Rensburg

IPC分类号： G06N5/025 ,  G06F16/22

CPC分类号： G06N5/025 ,  G06F16/2272

摘要： Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for detecting and analyzing user reactions to messages received. One of the methods includes obtaining reaction data characterizing a reaction of a first user to a communication sent by a second user using a first communication service, wherein the first communication service allows users to react to received communications by selecting from a predetermined set of proprietary reactions that are supported by the first communication service; analyzing the reaction data to generate standardized reaction data that characterizes a sentiment of the reaction of the first user to the communication; mapping the standardized reaction data to one or more proprietary reactions from the predetermined set of proprietary reactions that are supported by the first communication service; and providing, to the first communication service, data identifying the one or more proprietary reactions.

公开(公告)号：US20240212248A1

公开(公告)日：2024-06-27

申请号：US18089426

申请日：2022-12-27

申请人： RingCentral, Inc.

发明人： Vlad Vendrow ,  Igor Vladimirovich Kamyshev

IPC分类号： G06T13/40 ,  G10L17/22

CPC分类号： G06T13/40 ,  G10L17/22

摘要： A method includes receiving a facial data associated with a participant user; generating an avatar data of the participant user based on the facial data using a first machine learning (ML) model; receiving data associated with facial movement; and training the generated avatar based on the data associated with facial movement using a second ML model to generate a trained avatar data, wherein the trained avatar data mimics appropriate facial movements associated with audio data.