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    METHOD AND APPARATUS FOR ENTERING ALPHANUMERIC DATA VIA KEYPADS OR DISPLAY SCREENS
    1.
    发明申请
    METHOD AND APPARATUS FOR ENTERING ALPHANUMERIC DATA VIA KEYPADS OR DISPLAY SCREENS 审中-公开
    通过键盘或显示屏幕输入数字数据的方法和装置

    公开(公告)号：US20090243897A1

    公开(公告)日：2009-10-01

    申请号：US12174798

    申请日：2008-07-17

    Applicant: Wayne A. Davidson ,  Beth L. Davidson

    Inventor： Wayne A. Davidson ,  Beth L. Davidson

    IPC: H03M11/00

    CPC classification number: G06F3/0233

    Abstract: A method and apparatus for entry of alphabetical characters and numeric characters using a touch pad or display screen on an electronic device (e.g., cell phone, GPS navigation system). The touch pad or display has numbers and letters displayed in an optimal arrangement to allow rapid entry of characters by depressing, touching or sliding of a finger. Electronic circuitry beneath the pad or display can detect whether the user is fully depressing, slightly touching, or sliding a finger across the pad or display. Recognition of the specific finger action indicates the specific letters, numbers, or special symbols to be entered into the device application (e.g., SMS text, email, navigation, etc.)

    Abstract translation: 一种用于在电子设备（例如，手机，GPS导航系统）上使用触摸板或显示屏输入字母字符和数字字符的方法和装置。 触摸板或显示器具有以最佳布置显示的数字和字母，以通过按压，触摸或滑动手指来快速输入字符。 垫或显示器下方的电子电路可以检测用户是否完全按压，轻微触摸或滑过手指穿过垫或显示器。 对特定手指动作的识别指示要输入到设备应用中的特定字母，数字或特殊符号（例如，SMS文本，电子邮件，导航等）

    Automated call handling apparatus
    2.
    发明授权
    Automated call handling apparatus 失效
    自动呼叫处理设备

    公开(公告)号：US5023868A

    公开(公告)日：1991-06-11

    申请号：US504711

    申请日：1990-04-03

    Applicant: Wayne A. Davidson ,  Diana S. Winter

    Inventor： Wayne A. Davidson ,  Diana S. Winter

    IPC: H04M3/42 ,  H04M3/51 ,  H04M3/54 ,  H04Q11/04

    CPC classification number: H04Q11/0428 ,  H04M3/42314 ,  H04M3/51 ,  H04M3/546 ,  H04Q2213/1322 ,  H04Q2213/13282 ,  Y10S379/909 ,  Y10S379/917

    Abstract: A computer connected to an ISDN switch via an ISDN digital subscriber line, has shared cell appearances with a number of telephone stations connected to the switch and on the basis of shared call appearance associated messages from the switch, controls the forwarding of calls directed to the stations with which it has a shared call appearance. The associated messages are interpreted by the computer, which generates station status information. The computer responds to messages associated with predefined ones of the stations to select an alternate destination for the call and to transmit ISDN messages to the switch to cause the call to be forwarded to the selected alternate destination. Calls may be forwarded depending on call type, called number or other criteria. The computer responds to calls forwarded to it in the event that an associated station is busy and connects a holding party to the principal phone when the principal phone is no longer busy. The computer may be connected simultaneously to several ISDN switches via ISDN subscriber lines to receive shared call appearance associated messages from the several switching systems and forward calls for a telephone station connected to one switch, to a telephone station connected to another switch.In order to handle voice message recording, an ISDN line shares the directory numbers of the analog lines connecting a switch to a message recording system. The ISDN line then receives all messages destined for the lines connected to the message switch. The ISDN line is connected to an interface for converting between ISDN messages and data messages for controlling the message recording system. Avdantageously, this permits an ISDN switch to provide an inexpensive interface to a voice message system.

    Abstract translation: 通过ISDN数字用户线连接到ISDN交换机的计算机具有连接到交换机的多个电话站的共享小区出现，并且基于来自交换机的共享呼叫相关消息，控制转发到 具有共享呼叫状态的站。 相关联的消息由计算机解释，生成站状态信息。 计算机响应与预定义的站的相关联的消息，以选择用于该呼叫的备用目的地并向该交换机发送ISDN消息以使呼叫被转发到所选择的备选目的地。 呼叫可以根据呼叫类型，被叫号码或其他条件转发。 在主用电话不再忙碌的情况下，计算机响应转发给它的呼叫，当相关联的电台忙碌并将主持电话连接到主电话时。 计算机可以经由ISDN用户线路同时连接到多个ISDN交换机，以接收来自多个交换系统的共享呼叫出现相关消息，并将连接到一个交换机的电话台的呼叫转接到连接到另一个交换机的电话台。 为了处理语音留言记录，ISDN线共享将交换机连接到消息记录系统的模拟线路的目录号码。 然后，ISDN线路接收所有发往连接到消息交换机的线路的消息。 ISDN线路连接到用于在ISDN消息和用于控制消息记录系统的数据消息之间进行转换的接口。 Avtantagely，这允许ISDN交换机为语音消息系统提供廉价的接口。

    Call coverage arrangement
    4.
    发明授权
    Call coverage arrangement 失效
    呼叫覆盖安排

    公开(公告)号：US4873717A

    公开(公告)日：1989-10-10

    申请号：US206467

    申请日：1988-06-14

    Applicant: Wayne A. Davidson ,  John P. Ernst ,  Marybeth Herkes ,  Ram Kuppuswami ,  Timothy A. Satalich ,  John J. Stanaway, Jr.

    Inventor： Wayne A. Davidson ,  John P. Ernst ,  Marybeth Herkes ,  Ram Kuppuswami ,  Timothy A. Satalich ,  John J. Stanaway, Jr.

    IPC: H04Q11/04

    CPC classification number: H04Q11/0428

    Abstract: A call coverage arrangement in which coverage personnel are informed of the switch-hook status of covered terminals by way of a single two-part indicator on the coverage terminal. The two-part indicator indicates switch-hook status for any one of a number of covered terminals. The first part of the indicator identifies the covered terminal and the second part defines the switch-hook status of the identified terminal. The arrangement is flexible in providing coverage for additional terminals and in providing coverage via forwarding from any termianl, since there is no need to assign and dedicate status indicators to particular terminals.

    Abstract translation: 一种呼叫覆盖布置，其中通过覆盖终端上的单个两部分指示符来向覆盖人员通知被覆盖终端的切换状态。 两部分指示符表示多个覆盖终端中任何一个的切换挂机状态。 指示灯的第一部分识别被覆盖的终端，第二部分定义识别终端的切换挂机状态。 该安排灵活地为附加终端提供覆盖并通过从任何终端转发来提供覆盖，因为不需要为特定终端分配和专用状态指示符。

    Telephone agent call management system
    6.
    发明授权
    Telephone agent call management system 失效
    电话代理电话管理系统

    公开(公告)号：US5062103A

    公开(公告)日：1991-10-29

    申请号：US291813

    申请日：1988-12-29

    Applicant: Wayne A. Davidson ,  Diana S. Winter

    Inventor： Wayne A. Davidson ,  Diana S. Winter

    IPC: H04M3/42 ,  H04M3/00 ,  H04M3/51 ,  H04M3/523 ,  H04Q3/58 ,  H04Q11/04

    CPC classification number: H04M3/51 ,  H04M3/5158 ,  H04M3/5237 ,  H04Q11/0428 ,  H04M2207/08 ,  H04M3/5125 ,  H04Q2213/13072 ,  H04Q2213/13209 ,  H04Q2213/13349 ,  Y10S370/904

    Abstract: A computer connected to an ISDN central office switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN and each of the agent stations. The messages are interpreted by the computer, which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices. Based on the generated status and management information, the computer performs an incoming call management function by selecting agents connected to different switches for handling incoming calls and transmitting to the ISDN switch appropriate messages for causing the switch to transfer incoming calls to the selected agents. Additionally, the computer performs an outgoing call management function by initiating outgoing calls and causing the switch to connect an answering party to an agent, selected by the computer on any of the switches.

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