USER INTERFACE FOR REAL TIME VIEW OF WEB SITE ACTIVITY
    1.
    发明申请
    USER INTERFACE FOR REAL TIME VIEW OF WEB SITE ACTIVITY 审中-公开
    用户界面实时浏览网站活动

    公开(公告)号:US20120316902A1

    公开(公告)日:2012-12-13

    申请号:US13474555

    申请日:2012-05-17

    IPC分类号: G06Q10/00 G06Q30/00

    CPC分类号: G06Q10/00 G06Q30/00

    摘要: A user interface (UI) adapted to allow a Web site owner/operator to view real time information concerning activities of visitors to a Web site. The UI includes a plurality of information fields that provide real time information concerning visitor browsing and purchasing activities at the subject Web site with which the analytics information is concerned. The information is organized as some or all of: visitor purchasing behavior as grouped by proximity to completing a purchase, visitor visit history, product-based visitor viewing history, visitor referral path, visitor keyword search history, visitor click path, and/or visitor location.

    摘要翻译: 适于允许网站所有者/操作者查看关于网站访问者的活动的实时信息的用户界面(UI)。 UI包括多个信息字段,其提供关于分析信息涉及的主题网站上的访问者浏览和购买活动的实时信息。 信息按照以下部分或全部方式进行组织:访问者采购行为按照完成购买的邻近程度分组,访客访问历史,基于产品的访问者查看历史,访问者引用路径,访问者关键字搜索历史,访问者点击路径和/或访问者 位置。

    REAL TIME E-COMMERCE USER INTERFACE FOR MONITORING AND INTERACTING WITH CONSUMERS
    2.
    发明申请
    REAL TIME E-COMMERCE USER INTERFACE FOR MONITORING AND INTERACTING WITH CONSUMERS 有权
    实时电子商务用户界面,用于监控和与消费者互动

    公开(公告)号:US20120296682A1

    公开(公告)日:2012-11-22

    申请号:US13227458

    申请日:2011-09-07

    IPC分类号: G06Q10/00

    CPC分类号: G06Q10/00

    摘要: Systems and methods for e-commerce customer support activities are provided via an analytics server, which provides real-time information concerning customer visits to an e-commerce Web site to a merchant that operates the Web site, for example via a dashboard or other user interface. The real-time information allows the merchant to monitor and optionally interact with customers visiting the Web site, for example by viewing requests for customer service and providing real-time customer service via interactive user interfaces. Real-time telemetry concerning the customer visits is provided to the analytics server, which then presents the information in meaningful fashions via the dashboard or user interfaces for review by the merchant. Merchant responses to the information is facilitated via analytics engines, customer support engines, rule engines, deal engines, recommendation engines, and other components, which may operate according to customized rule sets to implement specific customer support policies.

    摘要翻译: 通过分析服务器提供电子商务客户支持活动的系统和方法,分析服务器提供有关客户访问电子商务网站的实时信息,该信息涉及操作网站的商家,例如通过仪表板或其他用户 接口。 实时信息允许商家监视和选择性地与访问该网站的客户进行交互,例如通过查看客户服务请求并通过交互式用户界面提供实时客户服务。 关于客户访问的实时遥测提供给分析服务器,分析服务器然后通过仪表板或用户界面以有意义的方式呈现信息,供商家审阅。 通过分析引擎,客户支持引擎,规则引擎,交易引擎,推荐引擎和其他组件,可以帮助商家对信息的响应,这些组件可以根据自定义规则集进行操作,以实现特定的客户支持策略。

    Real time e-commerce user interface for monitoring and interacting with consumers

    公开(公告)号:US09984338B2

    公开(公告)日:2018-05-29

    申请号:US13227458

    申请日:2011-09-07

    IPC分类号: G06Q10/00

    CPC分类号: G06Q10/00

    摘要: Systems and methods for e-commerce customer support activities are provided via an analytics server, which provides real-time information concerning customer visits to an e-commerce Web site to a merchant that operates the Web site, for example via a dashboard or other user interface. The real-time information allows the merchant to monitor and optionally interact with customers visiting the Web site, for example by viewing requests for customer service and providing real-time customer service via interactive user interfaces. Real-time telemetry concerning the customer visits is provided to the analytics server, which then presents the information in meaningful fashions via the dashboard or user interfaces for review by the merchant. Merchant responses to the information is facilitated via analytics engines, customer support engines, rule engines, deal engines, recommendation engines, and other components, which may operate according to customized rule sets to implement specific customer support policies.

    SYSTEM AND METHODS FOR REAL TIME E-COMMERCE PROMOTIONAL ACTIVITIES
    4.
    发明申请
    SYSTEM AND METHODS FOR REAL TIME E-COMMERCE PROMOTIONAL ACTIVITIES 审中-公开
    实时电子商务促销活动的系统和方法

    公开(公告)号:US20130018713A1

    公开(公告)日:2013-01-17

    申请号:US13181381

    申请日:2011-07-12

    IPC分类号: G06Q30/00

    CPC分类号: G06Q30/0601 G06Q30/0201

    摘要: Systems and methods for e-commerce promotional activities are provided via an analytics server, which provides real-time information concerning customer visits to an e-commerce Website to a merchant that operates the Website, for example via a dashboard or other user interface. The real-time information allows the merchant to monitor and optionally interact with customers visiting the Website, for example by offering customized promotions designed to influence purchasing decisions. Real-time telemetry concerning the customer visits is provided to the analytics server, which then presents the information in meaningful fashions via the dashboard or user interfaces for review by the merchant. Merchant responses to the information is facilitated via deal engines, recommendation engines, and other components, which may operate according to customized rule sets to implement merchant-desired promotions or policies.

    摘要翻译: 通过分析服务器提供电子商务促销活动的系统和方法,分析服务器例如通过仪表板或其他用户界面向运营本网站的商家提供有关客户访问电子商务网站的实时信息。 实时信息允许商家监视和选择与访问该网站的客户进行交互,例如提供旨在影响购买决策的定制促销。 关于客户访问的实时遥测提供给分析服务器,分析服务器然后通过仪表板或用户界面以有意义的方式呈现信息,供商家审阅。 通过交易引擎,推荐引擎和其他组件可以帮助商家对信息的响应,这些组件可以根据自定义的规则集进行操作,以实现商家所希望的促销或策略。

    MEASURING CONVERSION OF AN ONLINE ADVERTISING CAMPAIGN FROM AN OFFLINE MERCHANT

    公开(公告)号:US20200342493A1

    公开(公告)日:2020-10-29

    申请号:US16924795

    申请日:2020-07-09

    IPC分类号: G06Q30/02

    摘要: A technique for tracking conversion of an online offer includes tracking online and/or offline transactions. A customer accepts an offer provided by a merchant and submits his or her account information so that he or she may receive a reward for satisfying criteria associated with the offer. Transactions of the merchant are then monitored at the payment processor level to determine whether the customer satisfies the purchase criteria. Therefore, online and offline conversion can both be tracked. Further, the merchant is able to determine the overall effectiveness of advertising campaigns by analyzing the number of offers that are both accepted and satisfied.

    Managing versions of cases
    10.
    发明授权

    公开(公告)号:US09904697B2

    公开(公告)日:2018-02-27

    申请号:US14388337

    申请日:2012-03-28

    摘要: A computer system records a plurality of cases. Each case is used with a software system. The version of the software system is the same for each case. Each case includes a set of input data. Each case includes an identification of a parent case from which input data in the case was copied unless the case is an original case. The identification of the parent case creates a parent/child relationship between the case and the parent case. The computer system creates a hierarchy of the parent/child relationships among the plurality of cases. The computer system displays a subset of the plurality of cases in response to a search of the plurality of cases. A smaller subset of the plurality of cases is selected as a chosen model for an environment in which an activity is to be performed.