Business monitoring system and method
    10.
    发明授权
    Business monitoring system and method 失效
    业务监控系统及方法

    公开(公告)号:US5331543A

    公开(公告)日:1994-07-19

    申请号:US642226

    申请日:1991-01-15

    CPC分类号: G07G1/14 G06Q40/123

    摘要: A business monitoring system and method having a supervisory work station and a staff work station as well, having a judgment condition storage function having stored therein a condition described for selecting and extracting contents of a business process transaction, having a judgment function for extracting a transaction having contents to be processed on the basis of the condition, and having a transaction-to-mail converting function for converting the transaction to a mail form according to the judgment result before sending it as electronic mail. The system and method allow a supervisor to register his problem concerned in the judgment condition storage function in a computer language suitable for end users or delete or change the already registered problem. The transaction-to-mail converting function allows the electronic mail converted to mail form to be sent to and stored in a mail box for the supervisory work station. The supervisor can then receive a report related to business processes of concern to him in the mailbox at his convenience.

    摘要翻译: 具有监控工作站和人事工作站的业务监控系统和方法具有判断条件存储功能,其中存储有用于选择和提取业务处理事务内容的条件,具有用于提取交易的判断功能 具有根据该条件进行处理的内容,并且具有交易对邮件转换功能,用于在作为电子邮件发送之前根据判断结果将交易转换成邮件形式。 系统和方法允许主管以适合于最终用户的计算机语言在判断条件存储功能中注册他的问题,或者删除或改变已注册的问题。 交易到邮件转换功能允许将转换成邮件形式的电子邮件发送并存储在监控工作站的邮箱中。 然后,主管可方便地在邮箱中收到与他所关心的业务流程相关的报告。