Systems for generating customized datasets

    公开(公告)号:US12210938B1

    公开(公告)日:2025-01-28

    申请号:US16993826

    申请日:2020-08-14

    Abstract: This disclosure provides systems for generating customized datasets. An example dataset generator mines contacts from multiple members of an enterprise, applies a pattern recognition process to determine attributes of the contacts aligned with objectives of the enterprise, stores the contacts and associated attributes in a relational data structure, and through a machine learning process, generates a customized contact dataset of the contacts with attributes relevant to a user request, an event, or a notification received. The example dataset generator may also generate an action steps dataset for the user. The dataset generator may aggregate contacts from calls, chats, emails, SMS messages, and video feeds of an enterprise, apply a pattern recognition process to determine attributes of the contacts, and through a machine learning process, partition and distribute the contacts and associated action steps on respective dashboards of multiple customer service representatives of the enterprise.

    Systems and methods for remote data collection using unmanned vehicles

    公开(公告)号:US10182215B1

    公开(公告)日:2019-01-15

    申请号:US15810926

    申请日:2017-11-13

    Abstract: Systems and methods for using unassisted vehicles to assess damage in a particular location are described. According to certain aspects, the systems and methods may utilize an unmanned ground vehicle (UGV) and a plurality of unmanned aerial vehicles (UAVs). The UGV and the UAVs may be configured with various sensors to capture various damage or environmental data. The UGV and/or the UAVs may also transmit captured data to a central facility for processing. The UGV may serve as a mobile docking and recharging platform for the UAVs and may therefore extend the range and endurance of the UAVs. The UGV may be configured for remote operation, thus eliminating the need to send personnel into a potentially dangerous environment.

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