公开(公告)号：US06775534B2

公开(公告)日：2004-08-10

申请号：US09833728

申请日：2001-04-13

Applicant: Hans Åke Lindgren ,  Mats Ola Stille

Inventor： Hans Åke Lindgren ,  Mats Ola Stille

IPC: H04Q720

CPC classification number: H04M7/1205 ,  H04M2242/04 ,  H04W4/90 ,  H04W76/50

Abstract: There is described a system which, in a voice over IP radiotelecommunications system, allows a mobile station to make an emergency call, even though other calls would not be allowed at that time. The mobile station includes an emergency call indication in the session activation request, and this is recognized by the network nodes, which then allow call set up.

Abstract translation: 描述了一种在IP语音无线电话通信系统中允许移动台进行紧急呼叫的系统，即使当时不允许其他呼叫。移动台在会话激活请求中包括紧急呼叫指示 ，这被网络节点识别，然后允许呼叫建立。

公开(公告)号：US20040136387A1

公开(公告)日：2004-07-15

申请号：US10706966

申请日：2003-11-14

Applicant: ALCATEL

Inventor： Karl Rothenhofer

IPC: H04L012/28

CPC classification number: H04L65/1043 ,  H04L29/06027 ,  H04L65/1069 ,  H04L65/80 ,  H04M7/1205

Abstract: The invention concerns a method and a gateway for transporting stream traffic over an IP network. A gateway receives stream data assigned to different stream data channels. The gateway allocates two or more stream data channels to a stream service emulation tunnel provided by IP packets periodically transmitted over the IP network. A packetization unit packs the stream data of the allocated two or more stream data channels in IP packets assigned to said stream service emulation tunnel. Further, it periodically sends these IP packets over the IP network, wherein such IP packets contain stream data of two or more different stream data channels.

Abstract translation: 本发明涉及一种用于通过IP网络传输流业务的方法和网关。 网关接收分配给不同流数据信道的流数据。 网关将两个或多个流数据信道分配给由IP网络周期性发送的IP分组提供的流服务仿真隧道。 分组单元将分配的两个或多个流数据信道的流数据分组到分配给所述流服务仿真隧道的IP分组中。 此外，它通过IP网络周期性地发送这些IP分组，其中这样的IP分组包含两个或更多个不同流数据信道的流数据。

公开(公告)号：US06731626B1

公开(公告)日：2004-05-04

申请号：US09199135

申请日：1998-11-24

Applicant: Igor Neyman

Inventor： Igor Neyman

IPC: H04L1266

CPC classification number: H04M7/1205 ,  H04L12/6418 ,  H04L45/04 ,  H04L47/24 ,  H04L2012/6472 ,  H04M3/493 ,  H04M3/5183 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/58 ,  H04M2207/12 ,  H04Q3/0045 ,  H04Q3/64 ,  H04Q2213/13034 ,  H04Q2213/13072 ,  H04Q2213/13093 ,  H04Q2213/1322 ,  H04Q2213/13345 ,  H04Q2213/13377 ,  H04Q2213/13389

Abstract: A packet-data network is made intelligent in the sense of a connection-oriented, switched telephony (COST) network by enhancing one or more interconnected IP routers in the network with computer-telephony integration (CTI) processors executing CTI applications. No-charge-to-calling-party IP addresses are assigned and sponsored by various enterprises, who may also maintain call centers having at least one CTI-enhanced IP router connected to the network, and agent stations having IP telephones connected to the call-center-located IP router. With appropriate software and the CTI link to IP routers the performance of well-known conventional telephone systems may be provided in packet networks like the Internet.

Abstract translation: 通过使用执行CTI应用的计算机电话集成（CTI）处理器来增强网络中的一个或多个互连的IP路由器，分组数据网络在面向连接的交换电话（COST）网络的意义上是智能的。 免费到主叫方的IP地址由各种企业分配和赞助，各个企业也可以维护具有连接到网络的至少一个CTI增强型IP路由器的呼叫中心，以及具有连接到呼叫的IP电话的代理站， 位于中心的IP路由器。 利用适当的软件和CTI到IP路由器的链路，可以在诸如因特网的分组网络中提供公知的传统电话系统的性能。

公开(公告)号：US06704411B1

公开(公告)日：2004-03-09

申请号：US09661462

申请日：2000-09-13

Applicant: Yoshio Nishidate

Inventor： Yoshio Nishidate

IPC: H04M300

CPC classification number: H04M3/5232 ,  H04M3/4234 ,  H04M7/1205

Abstract: A system for realizing a home agent client function for a call center system has a home agent client 90 for remotely conducting reception processing of a call center 100 by way of an internet 2 through an internet service provider 6 for connecting a public network 1 to the internet 2, and the call center 100 has connection means for connecting a telephone set 5 to the home agent client 90 through a telephone exchange system 10 based on a reception request call to the call center 100 from the telephone set 5, and conversion means for applying two-way data conversion to voice information and control information in association with the voice information to generate an internet protocol packet.

Abstract translation: 用于实现呼叫中心系统的归属代理客户端功能的系统具有归属代理客户端90，用于通过因特网2通过互联网服务提供商6远程地进行呼叫中心100的接收处理，用于将公共网络1连接到 互联网2和呼叫中心100具有用于通过电话交换系统10将电话机5连接到归属代理客户端90的连接装置，其基于从电话机5接收到呼叫中心100的呼叫请求，以及转换装置， 将语音信息与语音信息相关联地应用于语音信息和控制信息，以生成因特网协议分组。

公开(公告)号：US06697474B1

公开(公告)日：2004-02-24

申请号：US09858256

申请日：2001-05-16

Applicant: Joel Hanson ,  Mark O'Brien ,  Tony Moey ,  Mike Kirchner ,  Tom Galvin ,  Donald J. Maurer ,  Don Fergus

Inventor： Joel Hanson ,  Mark O'Brien ,  Tony Moey ,  Mike Kirchner ,  Tom Galvin ,  Donald J. Maurer ,  Don Fergus

IPC: H04M700

CPC classification number: H04L65/103 ,  H04L29/06 ,  H04L29/06027 ,  H04L51/04 ,  H04L65/104 ,  H04L65/1069 ,  H04L67/24 ,  H04L67/306 ,  H04L69/329 ,  H04M3/4211 ,  H04M3/42365 ,  H04M3/42374 ,  H04M3/4281 ,  H04M3/436 ,  H04M3/533 ,  H04M3/54 ,  H04M7/0045 ,  H04M7/0057 ,  H04M7/1205 ,  H04M2201/60 ,  H04M2203/2072 ,  H04M2203/4536

Abstract: A system establishes a telephone call between a calling party and a called party. The system receives a telephone call connection request, including identification of the called party, from the calling party and determines, based on the identification information, if the called party is currently connected to a data network. If the called party is currently connected to the data network, the system establishes the telephone call between the calling party and an instant messaging client of the called party.

公开(公告)号：US06600733B2

公开(公告)日：2003-07-29

申请号：US08796156

申请日：1997-02-06

Applicant: Shuang Deng

Inventor： Shuang Deng

IPC: H04L1266

CPC classification number: H04L65/104 ,  H04L12/6418 ,  H04L12/66 ,  H04L29/06027 ,  H04L65/103 ,  H04L65/1069 ,  H04L2012/6475 ,  H04M3/56 ,  H04M7/1205

Abstract: A system and method for establishing voice communication between a packet-switched network and a circuit-switched network includes a network interface unit for coupling to the packet-switched network, a phone interface unit for coupling to the circuit-switched network and a gateway processor coupled to the network interface unit and to the phone interface unit. In response to a call request, a packet-switched network connection is established between the gateway processor and a first station in the packet-switched network, and a circuit-switched network connection is established between the gateway processor and a second station in the circuit-switched network. Incoming voice data packets received from the first station are converted to outgoing voice signals, which are transmitted over the circuit-switched network connection to the second station. Incoming voice signals received from the second station are converted to outgoing voice data packets, which are transmitted over the packet-switched network connection to the first station. A conference call may be established among three or more conference call participants.

Abstract translation: 用于在分组交换网络和电路交换网络之间建立语音通信的系统和方法包括用于耦合到分组交换网络的网络接口单元，用于耦合到电路交换网络的电话接口单元和网关处理器 耦合到网络接口单元和电话接口单元。 响应于呼叫请求，在分组交换网络中的网关处理器和第一站之间建立分组交换网络连接，并且在网关处理器和电路中的第二站之间建立电路交换网络连接 切换网络。 从第一站接收到的来话语音数据分组被转换成通过电路交换网络连接发送到第二站的输出语音信号。 从第二站接收到的来话语音信号被转换成通过分组交换网络连接发送到第一站的输出语音数据分组。 可以在三个或更多个电话会议参与者之间建立电话会议。

公开(公告)号：US06594257B1

公开(公告)日：2003-07-15

申请号：US09656829

申请日：2000-09-07

Applicant: Rajesh R. Doshi ,  Timothy Kearney ,  Gautham Natarajan ,  Dominic M. Ricciardi ,  Robert E. Witte

Inventor： Rajesh R. Doshi ,  Timothy Kearney ,  Gautham Natarajan ,  Dominic M. Ricciardi ,  Robert E. Witte

IPC: H04L1266

CPC classification number: H04L65/104 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/103 ,  H04L65/1069 ,  H04M7/1205 ,  H04M7/1255 ,  H04Q3/0025 ,  H04Q3/0045

Abstract: A network-based method for initiating and completing a voice telephony call via the Internet comprises the steps of receiving call completion data at a voice/data network gateway of the public switched telephone network from an Internet application web server, which may comprise an Internet service provider or other entity serving Internet users via an Internet application web server, and transmitting call completion data to telecommunications switches for connecting an Internet user to a telephone of an application agent associated with the Internet server. The application agent may be associated with a 1-8YY toll-free number or other national or international telephone number. Call progress data is translated into data communications protocol format to be returned to the Internet server where it may be displayed to the user. Preferably, the link between the Internet application web server and the voice/data network gateway comprises a telecommunications data link, for example, an ISDN data link. Once a voice telephone call is established between a user and an application agent, other parties may be added to the call via a conference bridge. Other services and features that may not be available or implementable in a customer premises based system but are in a network-based solution comprise tone, video, facsimile, video, modem, speech recognition and other features.

Abstract translation: 用于通过因特网发起和完成语音电话呼叫的基于网络的方法包括以下步骤：在公共交换电话网络的语音/数据网络网关处从互联网应用web服务器接收呼叫完成数据，所述互联网应用web服务器可以包括因特网服务 提供商或通过因特网应用web服务器为互联网用户服务的其他实体，以及将呼叫完成数据发送到用于将因特网用户连接到与因特网服务器相关联的应用代理的电话的电信交换机。 应用代理可以与1-8YY免费电话号码或其他国内或国际电话号码相关联。 呼叫进度数据被转换成数据通信协议格式，以返回给可以向用户显示的因特网服务器。 优选地，因特网应用web服务器和语音/数据网络网关之间的链路包括电信数据链路，例如ISDN数据链路。 一旦在用户和应用代理之间建立语音电话呼叫，则可以经由会议桥将其他方添加到呼叫。 在基于客户端的系统中可能不可用或可实现但在基于网络的解决方案中的其他服务和特征包括音调，视频，传真，视频，调制解调器，语音识别和其他特征。

公开(公告)号：US06567502B2

公开(公告)日：2003-05-20

申请号：US09740374

申请日：2000-12-19

Applicant: Samuel N. Zellner ,  Mark J. Enzmann ,  Robert T. Moton, Jr.

Inventor： Samuel N. Zellner ,  Mark J. Enzmann ,  Robert T. Moton, Jr.

IPC: H04M1100

CPC classification number: H04W4/90 ,  G08B25/08 ,  H04L29/06 ,  H04L29/06027 ,  H04L41/12 ,  H04L43/00 ,  H04L65/1069 ,  H04L67/12 ,  H04L69/329 ,  H04M7/1205 ,  H04M11/002 ,  H04M11/007 ,  H04M11/04 ,  H04M2242/04 ,  H04Q9/00 ,  H04Q2209/43 ,  Y04S40/164 ,  Y04S40/168

Abstract: A system and method for remotely controlling one or more monitoring devices in a user's household in the event of emergency so as to more productively monitor the emergency situation on a real-time basis. The monitoring devices may include a number of multimedia instruments such as a telephone with an answering machine, a computer with a built-in digital camera, a video recording device, a cellular phone with an integrated digital camera, etc. An emergency service provider may remotely activate the monitoring devices in the user's vicinity upon receiving an emergency help request from the user, and receive the information sent by the monitoring devices to enable the service personnel to plan appropriate response to the emergency at hand. Such an arrangement allows for better monitoring of the user's vicinity in an emergency situation without the need for prolonged user participation in narrating or describing the emergency situation. Further, the emergency service provider may obtain a better picture of the emergency and its impact by controlling appropriate monitoring devices available in the user's vicinity. The remote activation and control of a monitoring device may be accomplished via the Internet.

公开(公告)号：US06567398B1

公开(公告)日：2003-05-20

申请号：US09092495

申请日：1998-06-05

Applicant: Murali Aravamudan ,  Prakash Iyer

Inventor： Murali Aravamudan ,  Prakash Iyer

IPC: H04L1266

CPC classification number: H04L29/12094 ,  H04L29/06 ,  H04L29/06027 ,  H04L61/1529 ,  H04L65/1043 ,  H04L65/1069 ,  H04M3/42 ,  H04M3/42178 ,  H04M7/0012 ,  H04M7/1205 ,  Y10S379/90

Abstract: Telephone service is supplied using a distributed architecture that employs a collection of resources each of which exposes a hierarchical namespace. The architecture includes two fundamental resource types, the device server and the call coordinator, which are interconnected by a network employing a common protocol, e.g., TCP/IP. The interaction between the various resources follows “client-server” principles to implement end-to-end communication. Device servers represent physical/logical telephone devices, which include a) end-point device servers and b) gateway device servers. End-point device servers 1) represent controls for communication, such as keypads, indicator lamps, and displays, and 2) perform media rendering, e.g., voice digitization, transport, and reconstruction. Gateway device servers have two “sides”. One side is implemented to appear to a call coordinator as if it were a device server, and the other side has an interface adapted to interwork with a preexisting island of telephone service. In the term “device server”, “server” is used in the conventional manner of the “client-server” architecture, where the server serves request from the clients and does not take action unless it is in response to a client request. A call coordinator functions in the role of the “client”. The device servers are unaware of communication state, which is maintained by the call coordinator and exposed as a hierarchical namespace. The call coordinator treats the processing of a call as a sequence of steps each of which can be implemented by a small piece of computer executable code called a “feature applet”.

Abstract translation: 使用分布式架构提供电话服务，分布式架构采用每个资源集合暴露分层命名空间。 该架构包括两个基本资源类型，即设备服务器和呼叫协调器，它们由采用公共协议（例如TCP / IP）的网络互连。 各种资源之间的交互遵循实现端到端通信的“客户端 - 服务器”原则。 设备服务器代表物理/逻辑电话设备​​，其中包括a）终端设备服务器和b）网关设备服务器。 端点设备服务器1）表示用于通信的控制，例如键盘，指示灯和显示器，以及2）执行媒体呈现，例如语音数字化，传输和重建。 网关设备服务器有两个“边”。 一方面被实现为呼叫协调器似乎是设备服务器，而另一端具有适于与预先存在的电话服务电话互通的接口。 在术语“设备服务器”中，以“客户机 - 服务器”架构的常规方式使用“服务器”，其中服务器提供来自客户端的请求，并且除非是响应于客户端请求而不采取行动。 呼叫协调员起到“客户端”的作用。 设备服务器不知道通信状态，它由呼叫协调器维护并作为分层命名空间公开。 呼叫协调器将呼叫的处理视为一系列步骤，每个步骤可以由称为“特征小程序”的一小部分计算机可执行代码来实现。

公开(公告)号：US20030055887A1

公开(公告)日：2003-03-20

申请号：US10214440

申请日：2002-08-08

Inventor： Ulrich Mitreuter ,  Renate Zygan-Maus

IPC: G06F015/16 ,  H04L012/16 ,  H04Q011/00

CPC classification number: H04L65/4007 ,  G06F16/958 ,  G06F2216/15 ,  H04L29/06027 ,  H04L67/02 ,  H04L69/329 ,  H04M3/5191 ,  H04M7/003 ,  H04M7/1205

Abstract: A help session for Internet offers is provided using the nullclick-to-dialnull service. The invention involves extending this service such that, by way of example, an employee at a call center (CC) can provide a user with an efficient, interactive help session.

Abstract translation: 使用“点击拨号”服务提供了互联网优惠帮助会议。 本发明涉及扩展该服务，使得通过示例的方式，呼叫中心（CC）处的员工可以向用户提供有效的交互式帮助会话。