摘要:
A system and method for measuring engagement effectiveness with respect to a service agent by analyzing a conversation between the agent and a customer in a social media environment. A conversation history between the agent and the customer can be mapped into a multi-resolution space based on different time frames via a mapping module. A polarized topical and sentimental distance between the continuous conversations can be calculated by applying a topic-sentiment mixture model and a divergence theorem onto the conversation history with respect to the time frame. Finally, the polarized topical distances can be aggregated in a time-sensitive way based on a time function and an effectiveness score can be calculated and represented as a weighted pyramid kernel of multiple levels. Such a time-sensitive pyramid kernel function based on the implicit topical and sentimental correspondences between daily conversations enables discriminative evaluation for the agent engagement in a customer care.
摘要:
An equalization circuit, includes a first input terminal, a second input terminal, a first output terminal, a second output terminal, a first regulating circuit, a second regulating circuit, and a bias voltage generating circuit. The bias voltage generating circuit is connected with both the first regulating circuit and the second regulating circuit. The first regulating circuit includes a first field effect transistor (FET), a second FET, a third FET, a fourth FET, a first resistor connected with the first FET, a second resistor connected with the second FET, a third resistor connected with the third FET, a fourth resistor connected with the fourth FET, a fifth resistor connected with the third FET, a sixth resistor connected with the fourth FET, a first capacitor connected with the third FET, and a second capacitor connected with the fourth FET. An equalization system is further provided.
摘要:
Disclosed are a virtual touch panel system and an interactive mode auto-switching method. The virtual touch panel system comprises a projector configured to project an image on a projection surface; a depth map camera configured to obtain depth information of an environment containing a touch operation area; a depth map processing unit configured to generate an initial depth map, and to determine the touch operation area based on the initial depth map; an object detecting unit configured to detect, from each of plural images continuously obtained by the depth map camera after the initial circumstance, a candidate blob of at least one object located within a predetermined distance from the determined touch operation area; and a tracking unit configured to insert each of the blobs into a corresponding point sequence according to a relationship of the geometric centers of the blobs detected in adjacent two of the obtained images.
摘要:
The manufacturing method of the high performance metal-oxide-metal according to the present invention resolves the problems of implementing high capacitance in the metal-oxide-metal region by the steps of filling with a low-k material both in the metal-oxide-metal region and the metal interconnection region, utilizing performing selective photolithography and etching of the first dielectric layer to define metal-oxide-metal (MOM for short) region, and fulfilling the MOM region with high dielectric constant (high-k) material to realize a high performance MOM capacitor. Using the present method, high-k material and low-k material within the same film layer are realized. High-k material region is used as MOM to achieve high capacitor c, thereby reducing the area used by chips and further improving the electrics performance.
摘要:
Compositions for use in lubricating thin film storage media are provided, as well as storage media formed using the compositions, the compositions including one or more central cores having a cyclic group, and a plurality of arms extending from the central cores, wherein each arm comprises phenol or piperonyl. Methods of preparing the compositions are also provided. Methods of preparing storage media that incorporate the compositions therein are further provided.
摘要:
Methods and apparatus for reduction of interference between a plurality of wireless interfaces. In one exemplary embodiment, a device having a first (e.g., Wi-Fi) interface and a second (e.g., Bluetooth) interface monitors interference between its interfaces. A reduction in transmit power of the Wi-Fi module causes a disproportionately larger reduction in undesirable interference experienced at the Bluetooth antennas. For example, when the Bluetooth interface detects interference levels above acceptable thresholds, the Wi-Fi interface adjusts operation of one or more of its transmit chains based on various conditions such as duty cycle, Received Signal Strength Indication (RSSI), etc. Various embodiments of the present invention provide simultaneous operation of WLAN and PAN interfaces, without requiring time division coexistence, by reducing power on a subset of interfering antennas.
摘要:
The invention provides an average length adaptive optimization method and apparatus. An adaptive optimization method for the average length used for phase recovery comprising: a residual phase difference calculation step, for receiving a current phase of a digital symbol obtained by phase recovery and a data modulation phase of the digital symbol obtained by data recovery, and calculating a residual phase difference of the digital symbol, which is a difference between the current phase and the data modulation phase of the digital symbol; a residual phase difference auto-correlation value calculation step, for calculating an auto-correlation value of the residual phase difference with displacement m, wherein −10≦m≦10, and m is an integral; an optimization step, for optimizing the average length based on the residual phase difference auto-correlation value.
摘要:
A method includes: forming a recording layer on a substrate and depositing a nanocomposite layer on the recording layer, the nanocomposite layer including a wear-resistant material and a solid lubricant material, wherein the atomic percentage of the solid lubricant material in the nanocomposite layer is in a range from about 5% to about 99%.
摘要:
The present invention discloses an optical coherent receiver, and a frequency offset estimating apparatus and a frequency offset estimating method for use in the optical coherent receiver. The optical coherent receiver includes a front end processing section for changing an optical signal into a base band digital electric signal. The frequency offset estimating apparatus comprises a phase offset calculating section, for calculating a phase offset in said base band digital electric signal; a phase offset change calculating section, for calculating a change of said phase offset, namely a phase offset change, in accordance with the phase offset calculated by said phase offset calculating section; an ambiguity deciding section, for deciding whether there is ambiguity in said phase offset change calculated by said phase offset change calculating section, and outputting the phase offset change having no ambiguity; and a loop filtering section, for acquiring a weighted average of the phase offset change outputted by said ambiguity deciding section.
摘要:
An air induction system consisting of a cylindrical main flow tube, a helical vane disposed within the main flow tube, and, preferably, a noise absorbing perforated tube disposed within the main flow tube in concentric relation to the helical vane. The twist direction of the helical vane provides air flow rotation in the same direction of rotation as the turbine wheel. The helical vane causes noise reflection and enhancement of noise attenuation by the perorated tube and its adjoining one or more acoustic cavities.