System and method to prevent polling overload for detection of presence information

    公开(公告)号:US09781026B2

    公开(公告)日:2017-10-03

    申请号:US14717161

    申请日:2015-05-20

    Applicant: Avaya Inc.

    CPC classification number: H04L45/04 H04L65/1006

    Abstract: A feature server determines a hierarchical network topology for identifying presence information of communication endpoints. The hierarchical network topology comprises at least a first level and an endpoint level. The feature server queries a communication device at the first level to determine if the communication device at the first level is reachable via one or more routes. In response to determining that the communication device at the first level is not reachable via any of the one or more routes, the feature server forbears from querying one or more communication endpoints associated with the communication device at the first level for the presence information. In response to determining that the communication device at the first level is now reachable via the one or more routes, the feature server queries the one or more communication endpoints associated with the communication device at the first level for the presence information.

    DYNAMIC FIREWALLS AND FORENSIC GATEWAYS
    447.
    发明申请

    公开(公告)号:US20170250956A1

    公开(公告)日:2017-08-31

    申请号:US15283903

    申请日:2016-10-03

    Applicant: Avaya Inc.

    CPC classification number: H04L63/0272 H04L63/0227 H04L63/1416 H04L63/1425

    Abstract: A security event that is associated with one or more communication devices is detected. For example, the security event may be an unexpected change in data being sent from a communication device outside an enterprise. In response to detecting the security event, a Virtual Service Network (VSN) is created that isolates one or more communication devices that may pose a security risk. A corrective action to mitigate the security event is then implemented. For example, the corrective action may be to dynamically instantiate a firewall on the VSN that blocks the transfer of data from the communication device outside the enterprise. This allows an administrator to review the security event and take further action if necessary. Because the VSN with the firewall is created dynamically, the network remains secure while the security event is investigated.

    Predictive Analytics And Services
    448.
    发明申请

    公开(公告)号:US20170249557A1

    公开(公告)日:2017-08-31

    申请号:US15139979

    申请日:2016-04-27

    Applicant: Avaya Inc.

    Inventor: Patrick Tendick

    CPC classification number: G06N5/043 G06Q30/02

    Abstract: A device, system, and method use predictive analytics based on an application-centric approach. The method includes receiving a request from an interactive application interacting with a user utilizing a user device for action data indicating an action to be taken by the interactive application during a session with the user device, the request generated by the interactive application based on a decision point associated with the interactive application. The method includes receiving from the interactive application session data associated with the session and the user device. The method includes determining scoring package data associated with the request based on the session data, the scoring package data comprising a predictive model indicative of a plurality of actions to be performed by the interactive application. The method includes generating the action data based on the scoring package data and transmitting the action data to the interactive application.

    Navigational aid for emergency response personnel

    公开(公告)号:US09706376B2

    公开(公告)日:2017-07-11

    申请号:US14713142

    申请日:2015-05-15

    Applicant: Avaya Inc.

    CPC classification number: H04W4/90 H04W4/025 H04W4/043 H04W12/06 H04W84/12

    Abstract: An exemplary aspect relates an emergency response system and associated technologies. More specifically, an exemplary aspect relates to first responder and associated equipment access to one or more communications systems at, for example, an emergent event(s). Still another aspect relates to access point authentication and management for certain class(es) of personnel optionally based on location information. Yet another aspect related to providing specific information based on location. One illustrative example is providing advertising information based on a location relative to an access point(s). Another example, is providing or limiting access to information on the back side of a firewall based on a device's location relative to an access point(s). Yet another example is dynamically modifying an authentication/login page to an access point based, for example, on a location.

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