公开(公告)号：US08107462B2

公开(公告)日：2012-01-31

申请号：US11827493

申请日：2007-07-12

申请人： Robert Lowmaster

发明人： Robert Lowmaster

IPC分类号： H04L12/66

CPC分类号： H04M3/4234 ,  H04L65/1096 ,  H04M7/006

摘要： A method of routing telephone calls is disclosed that includes receiving Voice over Internet Protocol (VoIP) packets at an integrated access device (IAD) from a VoIP remote worker feature server. The IAD communicates with a first private branch exchange (PBX) located at a first location. The VoIP packets are related to a VoIP call intended for a telephone number assigned by a second PBX at a second location.

摘要翻译： 公开了一种路由电话呼叫的方法，其包括在来自VoIP远程工作人员特征服务器的集成接入设备（IAD）处接收因特网协议语音（VoIP）分组。 IAD与位于第一位置的第一私人交换机（PBX）通信。 VoIP分组与第二个PBX分配的电话号码的VoIP呼叫相关。

公开(公告)号：US20110211496A1

公开(公告)日：2011-09-01

申请号：US13107645

申请日：2011-05-13

申请人： Edwin J. Basart ,  Michael S.W. Tovino ,  Dale C. Tonogai ,  David B. Rucinski

发明人： Edwin J. Basart ,  Michael S.W. Tovino ,  Dale C. Tonogai ,  David B. Rucinski

IPC分类号： H04L12/16

CPC分类号： H04M1/2535 ,  H04M1/22 ,  H04M1/23 ,  H04M1/247

摘要： A button box provides additional keys that can be used in conjunction with a telephone. In one embodiment, a button box is configured by associating it with a telephone and by programming its keys. When a key on the button box is activated, a key press event is sent from the button box to the associated phone. The phone treats the key press event as if a key on the phone itself had been activated and forwards the event to the voice switch appliance associated with the phone. (Alternatively, the key press event is sent from the button box directly to a voice switch appliance.) The button box's user interface is controlled by a voice switch appliance.

摘要翻译： 按钮盒提供可与电话一起使用的附加键。 在一个实施例中，按钮盒通过将其与电话相关联并通过对其键进行编程来配置。 当按钮框上的一个键被激活时，按键盒将按键事件发送到相关联的电话。 手机对待按键事件，就好像电话本身的一个键已被激活，并将事件转发到与手机相关的语音开关设备。 （或者，键按钮事件从按钮盒直接发送到语音开关设备。）按钮盒的用户界面由语音开关设备控制。

公开(公告)号：US07864756B2

公开(公告)日：2011-01-04

申请号：US12175895

申请日：2008-07-18

申请人： Mark Enzmann ,  Roger Mahler

发明人： Mark Enzmann ,  Roger Mahler

IPC分类号： H04L12/66

CPC分类号： H04L12/2836 ,  H04L12/2803 ,  H04L12/2834 ,  H04L2012/2841 ,  H04L2012/2845 ,  H04M7/121 ,  H04M2203/2066

摘要： Systems and methods are provided wherein an incoming plain old telephone systems (PSTN) signal is input into a network conversion interface. The network conversion interface first determines the data type of the incoming signal. Next, the network conversion interface creates a routing sequence of the incoming signal based on the determined data type. Finally, the network conversion interface converts the incoming signal into an 802.X format and sends the signal to an appropriate IP device based on the determined signal type. Should the network conversion interface lose electrical power, a drop contactor routes the incoming signal directly to an analog device without creating a routing sequence or performing an 802.X conversion.

摘要翻译： 提供了系统和方法，其中输入的普通老式电话系统（PSTN）信号被输入到网络转换接口中。 网络转换接口首先确定输入信号的数据类型。 接下来，网络转换接口基于确定的数据类型创建输入信号的路由序列。 最后，网络转换接口将输入信号转换为802.X格式，并根据确定的信号类型将信号发送到适当的IP设备。 如果网络转换接口丢失电源，则接收器将输入信号直接路由到模拟设备，而不创建路由序列或执行802.X转换。

公开(公告)号：US20100020947A1

公开(公告)日：2010-01-28

申请号：US12181255

申请日：2008-07-28

申请人： Scott A. Van Gundy ,  Sunita Vontel ,  John Vuong

发明人： Scott A. Van Gundy ,  Sunita Vontel ,  John Vuong

IPC分类号： H04M1/64

CPC分类号： H04M3/53325 ,  H04M7/006

摘要： A distributed VoIP system includes a first switch coupled to a network and configured to provide voicemail features to a first group of one or more users. The system also includes a voicemail server coupled to the network. The voicemail server is configured to provide voicemail features to a second group of one or more users. The first switch is configured to store voicemail data associated with only the first group, and the voicemail server is configured to store voicemail data associated with both the first and second groups.

摘要翻译： 分布式VoIP系统包括耦合到网络并被配置为向一个或多个用户的第一组提供语音邮件特征的第一交换机。 系统还包括耦合到网络的语音邮件服务器。 语音邮件服务器被配置为向一个或多个用户的第二组提供语音邮件功能。 第一交换机被配置为存储仅与第一组相关联的语音邮件数据，并且语音邮件服务器被配置为存储与第一组和第二组相关联的语音邮件数据。

公开(公告)号：US20090245232A1

公开(公告)日：2009-10-01

申请号：US12054854

申请日：2008-03-25

申请人： Scott A. Van Gundy

发明人： Scott A. Van Gundy

IPC分类号： H04L12/66

CPC分类号： H04L12/1895 ,  H04L12/189 ,  H04L65/1096 ,  H04M3/42314 ,  H04M7/006 ,  H04M2203/658

摘要： This invention overcomes the problem of delay associated with establishing connections with individual phones by providing a method for sending a virtual real time voice message processed through a VOIP system to a group of phones concurrently. The method includes assembling a portion of the voice message. The voice message includes a voice portion and an address portion. The voice portion of the voice message is buffered in a digital buffer. The address portion is used to determine the address of each phone in the group. After the address of each phone in the group is determined, an attempt is made to establish a connection with each phone. The method further includes waiting for a period of time. The period of time is determined based at least in part on a time duration required to establish a connection with a phone. After waiting the period of time, the voice portion of the voice message is sent to at least one phone in the group of phones.

摘要翻译： 本发明通过提供一种通过VOIP系统处理的虚拟实时语音消息同时发送到一组电话的方法克服了与各个电话建立连接相关联的延迟问题。 该方法包括组合语音消息的一部分。 语音消息包括语音部分和地址部分。 语音消息的语音部分被缓冲在数字缓冲器中。 地址部分用于确定组中每个电话的地址。 在确定组中的每个电话的地址之后，尝试建立与每个电话的连接。 该方法还包括等待一段时间。 该时间段至少部分地基于建立与电话的连接所需的时间长度来确定。 在等待该时间段之后，语音消息的语音部分被发送到该组电话中的至少一个电话。

公开(公告)号：US11165742B1

公开(公告)日：2021-11-02

申请号：US15193819

申请日：2016-06-27

申请人： SHORETEL, INC.

发明人： Michael S. W. Tovino ,  Glen K. Okita ,  Lois Okino ,  Ashvinkumar H. Patel ,  Iouri Achmanov ,  Meigy Tsai

IPC分类号： H04L12/58 ,  H04L29/08

摘要： A system for unified communication, according to one embodiment of the present invention, comprises a CAS communicatively coupled to a client. The CAS comprises a server communicatively coupled to a CAS application and a number of service providers. The server receives from the client a CAS message encoded in a CAS format and including a request for a unified communication service. The server communicates with the CAS application to determine a service type for the request. The server sends the request to one of the number of service providers. The server sends a reply message to the client.

公开(公告)号：US20190082353A1

公开(公告)日：2019-03-14

申请号：US15703910

申请日：2017-09-13

申请人： ShoreTel, Inc.

发明人： Hoang Long Nguyen ,  Asim Parekh

IPC分类号： H04W28/08 ,  G06F9/50 ,  H04W72/04 ,  H04L29/08

CPC分类号： H04W28/08 ,  G06F9/5061 ,  G06F9/5083 ,  H04L67/1002 ,  H04L67/1044 ,  H04L67/1097 ,  H04W72/048 ,  H04W72/0486

摘要： A method for telecommunications is disclosed herein including a first node receiving a plurality of events. A first state machine in the first node generates a current state of the first state machine by processing the plurality of events. The first node publishes the plurality of events to a persistent event log. A second node subscribes to the persistent event log. A second state machine in the second node generates the current state of the first state machine on the second state machine by processing the plurality of events from the persistent event log.

公开(公告)号：US09883031B2

公开(公告)日：2018-01-30

申请号：US15496148

申请日：2017-04-25

申请人： SHORETEL, INC.

发明人： Robert R. Burns

IPC分类号： H04M3/42 ,  H04W4/16 ,  H04M1/725 ,  H04M3/58 ,  H04M3/02 ,  H04M3/54 ,  H04W68/00

CPC分类号： H04M3/42365 ,  H04M1/72569 ,  H04M3/02 ,  H04M3/42374 ,  H04M3/54 ,  H04M3/58 ,  H04M2250/12 ,  H04W4/16 ,  H04W68/00

摘要： A method can include accessing, from memory, sensor data in response to detecting an incoming communication to a given communication endpoint. The sensor data represents at least one of a condition of the given communication endpoint or a condition of an operating environment associated with the endpoint. The method can also include analyzing the sensor data to determine endpoint condition data corresponding to at least one of a willingness or availability of a user to answer the incoming communication at the given communications endpoint. The method can also include adapting a duration that the incoming communication is offered to the given communication endpoint based on the endpoint condition data.

公开(公告)号：US20170272479A1

公开(公告)日：2017-09-21

申请号：US15613812

申请日：2017-06-05

申请人： ShoreTel, Inc.

发明人： Kent A. Fritz

IPC分类号： H04L29/06

CPC分类号： H04L65/4038 ,  H04L12/44 ,  H04L12/6418 ,  H04L65/1006 ,  H04L65/1069 ,  H04L65/1093

摘要： A system for mesh conferencing using Session Initiation Protocol (SIP) signaling includes at least three endpoints communicatively coupled to each other via media paths. The media paths are for exchanging media communications between the at least three endpoints. At least one controller is communicatively coupled to each of the at least three endpoints via control paths separate from the media paths. The control paths are for exchanging SIP messages to setup the media communications between the at least three endpoints as a mesh conference. Upon establishment of the mesh conference, each of the at least three endpoints may be configured to send a media stream via one of the media paths to each of the others of the at least three endpoints and to receive a media stream via one of the media paths from each of the others of the at least three endpoints.

公开(公告)号：US20170193457A1

公开(公告)日：2017-07-06

申请号：US15465004

申请日：2017-03-21

申请人： ShoreTel, Inc.

发明人： Sachin Shukla ,  Nam Do

IPC分类号： G06Q10/10 ,  G06F17/30 ,  H04L12/58

CPC分类号： G06Q10/1095 ,  G06F16/178 ,  G06Q10/10 ,  G06Q10/107 ,  H04L12/1818 ,  H04L51/046 ,  H04L65/403 ,  H04M3/56 ,  H04M3/565 ,  H04M2201/22 ,  H04M2203/2072 ,  H04M2203/5054

摘要： A method for scheduling a meeting using an email client that is part of an email system includes receiving a request at the email client to schedule the meeting. The request may include an indication of the resources that are to be provided by a conferencing system for the meeting. The method also includes communicating the request to a conference bridge that is part of the conferencing system and receiving from the conference bridge an access code associated with the meeting. The method also includes appending the access code to a meeting invitation associated with the meeting and providing the meeting invitation to an email server that is part of the email system. The method also includes sending the meeting invitation to users invited to participate in the meeting.