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    Group paging synchronization for VoIP system
    1.
    发明授权
    Group paging synchronization for VoIP system 有权
    VoIP系统的分组寻呼同步

    公开(公告)号：US08335209B2

    公开(公告)日：2012-12-18

    申请号：US12054854

    申请日：2008-03-25

    申请人： Scott A. Van Gundy

    发明人： Scott A. Van Gundy

    IPC分类号： H04L12/66

    CPC分类号： H04L12/1895 ,  H04L12/189 ,  H04L65/1096 ,  H04M3/42314 ,  H04M7/006 ,  H04M2203/658

    摘要： This invention overcomes the problem of delay associated with establishing connections with individual phones by providing a method for sending a virtual real time voice message processed through a VOIP system to a group of phones concurrently. The method includes assembling a portion of the voice message. The voice message includes a voice portion and an address portion. The voice portion of the voice message is buffered in a digital buffer. The address portion is used to determine the address of each phone in the group. After the address of each phone in the group is determined, an attempt is made to establish a connection with each phone. The method further includes waiting for a period of time. The period of time is determined based at least in part on a time duration required to establish a connection with a phone. After waiting the period of time, the voice portion of the voice message is sent to at least one phone in the group of phones.

    摘要翻译： 本发明通过提供一种通过VOIP系统处理的虚拟实时语音消息同时发送到一组电话的方法克服了与各个电话建立连接相关联的延迟问题。 该方法包括组合语音消息的一部分。 语音消息包括语音部分和地址部分。 语音消息的语音部分被缓冲在数字缓冲器中。 地址部分用于确定组中每个电话的地址。 在确定组中的每个电话的地址之后，尝试建立与每个电话的连接。 该方法还包括等待一段时间。 该时间段至少部分地基于建立与电话的连接所需的时间长度来确定。 在等待该时间段之后，语音消息的语音部分被发送到该组电话中的至少一个电话。

    Method and system for transmitting call related information from a telecommunications network to a pager
    7.
    发明授权
    Method and system for transmitting call related information from a telecommunications network to a pager 失效
    将呼叫相关信息从电信网络传送到寻呼机的方法和系统

    公开(公告)号：US06393278B1

    公开(公告)日：2002-05-21

    申请号：US08938249

    申请日：1997-09-26

    申请人： Kenneth Buchanan ,  Karl Koster

    发明人： Kenneth Buchanan ,  Karl Koster

    IPC分类号： H04Q720

    CPC分类号： H04W84/022 ,  H04M3/42042 ,  H04M3/533 ,  H04M3/537 ,  H04M2203/658 ,  H04M2207/12 ,  H04M2242/22 ,  H04Q3/72 ,  H04Q2213/13091 ,  H04Q2213/13345 ,  H04Q2213/13374

    摘要： A method and system for sending information to a pager regarding information pertaining to a previously occurring telephone call. After receiving a call offered to a called party, a signal is transmitted from a switch to a service control point, which then obtains transmitted information relating to the call. A signal is transmitted from a service control point to a switch to instruct the switch to process the call. Another signal including the information relating to the call is transmitted preferably from the service control point to a service node and then to a communications service provider. The communications service provider is preferably a paging service provider which transmits a page including the information relating to the call to a pager associated with the called party. The information relating to the call then may be displayed on the pager.

    摘要翻译： 一种用于向寻呼机发送关于先前发生的电话呼叫的信息的方法和系统。 在接收到向被叫方提供的呼叫之后，将信号从交换机发送到服务控制点，服务控制点然后获得与呼叫有关的传输信息。 信号从业务控制点发送到交换机，以指示交换机处理呼叫。 包括与呼叫有关的信息的另一信号优选地从服务控制点发送到服务节点，然后传送到通信服务提供商。 通信服务提供商优选地是寻呼服务提供商，其将包括与呼叫有关的信息的页面发送到与被叫方相关联的寻呼机。 然后可以在寻呼机上显示与呼叫有关的信息。

    Network based voice mail with call screening
    8.
    发明申请
    Network based voice mail with call screening 失效

    公开(公告)号：US20010053206A1

    公开(公告)日：2001-12-20

    申请号：US09898023

    申请日：2001-07-05

    发明人： Urs A. Muller

    IPC分类号： H04M001/64 ,  H04M003/42

    CPC分类号： H04M3/533 ,  H04M1/64 ,  H04M1/6505 ,  H04M1/652 ,  H04M1/658 ,  H04M1/72519 ,  H04M3/53333 ,  H04M3/53358 ,  H04M3/537 ,  H04M3/56 ,  H04M2203/4563 ,  H04M2203/658

    摘要： A network based voice mail system without losing any of the advantages of traditional answering machines includes a small device, which looks like an answering machine and costs about the same, and three-way calling service. The small device (called a Remote Answering Device) looks just like an ordinary answering machine. It has a speaker, a message number indicator and the basic play back control buttons like nullplaynull, nulldeletenull, nullstopnull, nullrewindnull, nullskipnull, etc. When a call comes in that is not answered by a human, the Remote Answering Device will pick up after a preselected number of rings and play a prerecorded greeting that is stored locally and then prompt the caller to wait for the beep. The Remote Answering Device then uses three-way calling service to conference the user's voice mail number into the call, by sending a hook flash signal and speed dialing the user's voice mail number. When conference a call is established it plays the beep and then plays the message which is being recording live on the speaker. The caller can skip the greeting by pressing any button, like with most traditional answering machines. After answering a call, the Remote Answering Device constantly senses the impedance of the telephone line to detect if any of the extension phones is being picked up. If an extension is picked up, the Remote Answering Device drops the conference call by sending another hook flash signal and hangs up. The user can then talk normally with the caller. Since the Remote Answering Device answered all calls it knows how many messages have been left and can indicate this number on its display. The user can press a simple nullplaynull button to play back the messages. The Remote Answering Device will automatically call up the user's voice mail box and start playing the messages. If a call is received by the network based voice mail system that did not first pass through the Remote Answering Device, e.g., because the line was busy or out, the network based voice mail system sends a page to the Remote Answering Device that identifies the correct message count in the queue. The Remote Answering Device includes a paging receiver that receives the message and sends the correct count to a processor that updates the message count indicator.

    On-hold device
    9.
    发明授权
    On-hold device 失效
    保持设备

    公开(公告)号：US5912958A

    公开(公告)日：1999-06-15

    申请号：US682981

    申请日：1996-07-16

    申请人： Giora Eyran ,  Michael D Lynes ,  David Eric Ostergan

    发明人： Giora Eyran ,  Michael D Lynes ,  David Eric Ostergan

    IPC分类号： H04M3/428 ,  H04M3/487 ,  H04M11/02 ,  H04M19/04 ,  H04M9/00 ,  H04M1/60 ,  H04M15/00

    CPC分类号： H04M11/02 ,  H04M19/04 ,  H04M3/4285 ,  H04M11/022 ,  H04M2203/658 ,  H04M3/42314 ,  H04M3/4878

    摘要： A system and a method for connecting an on-hold audio device to a pager in a PBX system is disclosed. The system and method include digitally downloading messages from a server over a communication link to the on-hold device so that convenient and clear means for distributing new messages is provided. The server can also download updates to the operating system. The new apparatus preferably includes a microcontroller, flash memory, a data modem, DAA interface circuitry, audio processor circuitry and audio conditioning circuitry.

    摘要翻译： 公开了一种用于将保持音频设备连接到PBX系统中的寻呼机的系统和方法。 该系统和方法包括通过通信链路从服务器将消息数字下载到保持设备，从而提供用于分发新消息的方便和清晰的手段。 服务器还可以将更新下载到操作系统。 新装置优选地包括微控制器，闪速存储器，数据调制解调器，DAA接口电路，音频处理器电路和音频调理电路。

    Provision of alert messages to customers of an establishment
    10.
    发明授权
    Provision of alert messages to customers of an establishment 有权

    公开(公告)号：US10078804B2

    公开(公告)日：2018-09-18

    申请号：US15048977

    申请日：2016-02-19

    申请人： Heartland Payment Systems, Inc.

    发明人： Scott Bergen Jantz ,  Russel Hempel

    IPC分类号： G06Q10/02 ,  G06Q50/12 ,  H04W4/12

    CPC分类号： G06Q10/02 ,  G06Q50/12 ,  H04M3/42136 ,  H04M11/022 ,  H04M2203/658 ,  H04W4/12

    摘要： Customer management for an establishment involves operating a server that hosts system software and interacts with various computing devices over internet and wireless network gateway connections. The server communicates with devices at the establishment and customer computing devices in real-time, providing system performance updates, text messaging communications to the customer regarding table availability and marketing information and synchronizing the information communicated within the system. A computer user interface at the establishment communicates with the server and allows an establishment host to capture and transmit customer information to the server and make of the server processing requests that can include sending text message alert notifications to a customer mobile device informing of an available table and providing marketing messages. A secondary device, operated by a waiter of the establishment, communicates with the computing devices of the system and can receive communications, such as customer attention requests, from the customer mobile device.