摘要:
A method of operating a telecommunication network to route a first phone call, from a caller to a channel of a free position of a plurality of positions at a selected destination of a network subscriber, based on voice and data transport capability, and for connecting a second phone call from the caller to a second channel of the same free position to create a multi-channel data call is disclosed. The selected destination is one of a plurality of destinations selected by the network subscriber identified by a common telephone number. Each of the plurality of positions is associated with a discrete telephone number. A plurality of discriminators common to both voice and data calls are established for the call. An additional data rate discriminator is established for a data call corresponding to a requested data rate for the calling party. A database is accessed in response to receiving the common telephone from the calling party for obtaining a destination number for data calls. A subscriber selected destination number for the first phone call is obtained and the first phone call is completed to the destination number by hunting the call to a first channel of a free position of the plurality of positions. A discrete telephone number associated with the free position is provided to the caller over the first channel. A second call, made by the caller to the discrete telephone number is received at a second channel of the free position to created a multi-channel data call.
摘要:
A method and apparatus for recording and indexing audio information exchanged during an audio conference call, or video, audio and data information exchanged during a multimedia conference. For a multimedia conference, the method and apparatus utilize the voice activated switching functionality of a multipoint control unit (MCU) to provide a video signal, which is input to the MCU from a workstation from which an audio signal is detected, to each of the other workstations participating in the conference. A workstation and/or participant-identifying signal generated by the multipoint control unit is stored, together or in correspondence with the audio signal and video information, for subsequent ready retrieval of the stored multimedia information. For an audio conference, a computer is connected to an audio bridge for recording the audio information along with an identification signal for correlating each conference participant with that participant's statements.
摘要:
A method of operating a telecommunication network to route a multi-channel call, made up of phone calls placed at substantially the same time, from a caller at a calling number to an agent position at a selected destination of a network subscriber, based on voice and data transport capability, for increased bandwidth communication is disclosed. The selected destination is one of multiple destinations selected by the network subscriber identified by a common telephone number. Each of the phone calls are associated with a plurality of discriminators common to both voice and data calls. An additional data rate discriminator is established which corresponds to a data rate used by the caller when the phone calls are data calls. A first database is accessed in response to receiving the common telephone number from the caller for obtaining a separate subscriber selected destination number for a data call when the separate subscriber selected destination number is based on the common discriminator and the data rate used. The separate subscriber selected destination number is obtained for both phone calls. A second database is provided which has stored fields correlating agent positions with calling numbers connected to channels at the agent positions. The database is queried in response to receipt of one of the calls at the destination. In response to the database query, the phone calls are completed by hunting one of the phone calls to one channel of an agent position and connecting another of the phone calls to another channel of that agent position.
摘要:
Disclosed are systems, methods and articles of manufacture for operating a single processing system node among a plurality of processing system nodes for performing distributed telecommunications. In particular, a first information data set is transferred from a first processing system node to a second processing system node via a first communications path. A second communications path is established between the first processing system node and a communications node. The second communications path is established as a function of at least a portion of the first information data set. The first and second communications paths operate to facilitate communications between the second processing system node and the communications node.
摘要:
A method is disclosed for messaging multimedia calls with a non-CCITT compliant switch when the intended recipient is unavailable. The method is used in connection with a telecommunication network which has an identified multimedia server. According to the method, multimedia calls from a caller, using a multimedia device running a first application and a second application, are messaged when the called party is unavailable. The method involves initiating a multimedia call to the called party using the first application and determining that the multimedia call is an unanswered call using the second application. Using the second application, the first application is signalled to indicate that the multimedia call was unanswered. In response to the signal, an X.25 packet message is sent from the multimedia device to the identified network based multimedia server. The multimedia device receives back a messaging address identifying a multimedia messaging server from the network based multimedia server. A second multimedia call is initiated from the multimedia device to the identified multimedia messaging server using the first application and the messaging address. The method then involves connecting to the multimedia messaging server indicated by the messaging address and recording a multimedia message on the network based multimedia messaging server.
摘要:
A process for converting a point-to-point multimedia call into a bridged multimedia call for accommodating multi-party conferencing. The process utilizes the bearer channel configuration of the standard BRI format to disconnect, one at a time, each bearer channel from the point-m-point call and to reconnect each line to a multipoint control unit, whereupon the reconnected lines are individually reformatted in accordance with standard video phone protocol. The process facilitates the continuous and uninterrupted exchange of audio information and data between the point-to-point participants throughout the disconnection and reconfiguration stages of the conversion.
摘要:
A method and system for routing phone calls from a caller to a selected destination based on voiceband (voice) and digital services (data) transport capabilities is disclosed. The selected destination is one of a plurality of destinations identified by a common telephone number such as an 800 number. A plurality of discriminators common to both voice and data calls are associated with the phone call. An additional data rate discriminator is also associated for a data call corresponding to a requested data rate from the calling party. A database, such as a direct services dialing database, is accessed in response to receiving the common telephone number from the calling party for obtaining a destination number for a voice call based on the common discriminators, and a separate destination number for a data call. The separate destination number for the data call is based on the common discriminators and the desired data rate. The call is completed by directing the call to the selected destination number.