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公开(公告)号：US20180041541A1
公开(公告)日：2018-02-08
申请号：US15267536
申请日：2016-09-16
Applicant: Eseye Limited
Inventor： Ian MARSDEN
CPC classification number: H04L63/1441 , H04L61/6054 , H04L63/0428 , H04L63/062 , H04L63/0823 , H04L63/0853 , H04M3/42178 , H04M3/42382 , H04M2203/6009 , H04M2203/6081 , H04M2207/18 , H04W4/14 , H04W8/04 , H04W8/265 , H04W12/0023 , H04W12/04 , Y04S40/24
Abstract: A method of distributing security information to a device quarantines the device and then, in the quarantine state, downloads security information using a method protected by the inherent security in the mobile network such as USSD or SMS.
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公开(公告)号：US20180012232A1
公开(公告)日：2018-01-11
申请号：US15638543
申请日：2017-06-30
Applicant: ASAPP, INC
Inventor： Vicky Sehrawat , Jason Shaev , Punyashloka Biswal , Brian Dillmann , Joseph Hackman , Shawn Henry , Gustavo Sapoznik
CPC classification number: G06Q30/016 , G06F17/2785 , G06F17/279 , G06F21/31 , G06N3/04 , G06N3/08 , G06Q10/1053 , G06Q10/107 , G06Q30/01 , H04L51/02 , H04L51/32 , H04L67/02 , H04L67/306 , H04M3/42382 , H04M3/5141 , H04M3/5183
Abstract: A third-party company may assist other companies in providing customer support to their customers. The third-party company may provide software to a computer of a customer service representative to present a user interface to assist the customer service representative in responding to customer requests. Third-party company may also send update data to the computer of the customer service representative to cause a portion of the user interface to be updated, where the update data is determined using an intent of a message received from a customer. A message received from the customer may be processed to determine the intent of the message, a template may be obtained using the intent, and the update data may be generated by rendering the selected template. The update data may then be transmitted to the computer of the customer service representative to cause a portion of the user interface to be updated.
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公开(公告)号：US09860385B1
公开(公告)日：2018-01-02
申请号：US15445106
申请日：2017-02-28
Applicant: CALLWAVE COMMUNICATIONS, LLC
Inventor： David C. McClintock , David S. Trandal
IPC: H04M3/42 , H04M3/48 , H04L12/66 , H04M3/537 , H04W4/14 , H04L12/58 , H04M7/00 , H04M1/725 , H04M3/46
CPC classification number: H04M3/537 , H04L51/046 , H04M1/72552 , H04M3/42195 , H04M3/42382 , H04M3/465 , H04M7/0021 , H04M7/003 , H04M2203/253 , H04W4/14 , H04W4/16
Abstract: The present invention is related to telecommunications. A call processing system receives a first call from a caller intended for a first person. A notification regarding the first call is transmitted over a network to a terminal associated with the first person. A user interface is displayed on the terminal via which the first person can indicate that a callback message is to be transmitted to the caller. The callback message is transmitted to the caller, wherein the callback message includes an identification of the first person, a callback control, and text indicating that the caller is to activate the control to initiate another call to the first person. At least partly in response to the caller activating the control, A second call to be placed via which the first person and caller are connected.
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公开(公告)号：USRE46653E1
公开(公告)日：2017-12-26
申请号：US14519655
申请日：2014-10-21
Applicant: BOOKIT OY AJANVARAUSPALVELU
Inventor： Jukka Kalevi Salonen
CPC classification number: H04M15/61 , G06Q10/02 , H04L51/38 , H04M3/42059 , H04M3/42382 , H04M2203/1058 , H04W4/14 , H04W4/24
Abstract: The present publication discloses a method and system for sending messages in a telecommunications network. In the method, a first text-form message is sent to a user of the service, a reply to the first text-form message is received from the user of the service to an address defined in the previous message, if the reply is of the correct form and content, the desired service is sent to the user of the service. According to the invention, the user of the message service is offered a second service by a message, the information (such as the sending number is text-message traffic) defining the reply address of which differs from that of the first message, and the second offer message is sent with a sending delay, which depends of the content or type of the first service.
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35.发明授权公开(公告)号：US09843671B2
公开(公告)日：2017-12-12
申请号：US14622466
申请日：2015-02-13
Applicant: Cequint, Inc
Inventor： Mark H. Gosselin , Michael Luna
CPC classification number: H04M3/42042 , H04M3/42382 , H04M2203/654 , H04M2207/18 , H04W4/12 , H04W4/16 , H04W68/00
Abstract: Caller name (CNAM) query results obtained from a traditional CNAM service are sent during call processing on a carrier network to the subscriber's mobile handset over a Short Message Service (SMS) channel on a mobile carrier network. A call page is received at a network carrier associated with a recipient of the received call page. A caller name (CNAM) query is performed, and the result of the performed CNAM query is sent to the recipient device before sending the call page to the recipient device. The CNAM query result is displayed on a display of the recipient device.
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Patent Agency Ranking">
公开(公告)号：US20170353604A1
公开(公告)日：2017-12-07
申请号：US15521089
申请日：2015-10-16
Applicant: Orange
Inventor： Robin Martine , Richard Tucker
CPC classification number: H04M3/4365 , H04M3/42068 , H04M3/42382 , H04M3/436 , H04M3/53 , H04M2203/2005 , H04W4/12 , H04W4/16
Abstract: A method is described of filtering messages sent by a first terminal to a second terminal, the first terminal being associated with a first identifier, the terminals being connected via at least one communication network, the communication network including a server connected to a database, and the database including at least a first predefined set of identifiers. The server receives a message sent by the first terminal to the second terminal, records the message in the database, and sends a second message to the first terminal. The second message includes a sender field including a second or third identifier depending on whether or not the first identifier belongs to the first list.
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公开(公告)号：US20170346773A1
公开(公告)日：2017-11-30
申请号：US15605899
申请日：2017-05-25
Inventor： FANG-HUA LIU , ZHE YANG
CPC classification number: H04L51/14 , H04L51/04 , H04L51/24 , H04M3/42263 , H04M3/42382 , H04M3/58 , H04M2203/2094 , H04M2250/12 , H04N7/183
Abstract: An electronic device capable of forwarding a message is provided. When the electronic device receives a message and determines that a user is not around, the electronic device transmits the received message to a second electronic device that the user is around. Therefore, the user will not miss important messages. A method for forwarding messages is also provided.
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公开(公告)号：US09832311B2
公开(公告)日：2017-11-28
申请号：US14689990
申请日：2015-04-17
Applicant: BOOKIT OY AJANVARAUSPALVELU
Inventor： Jukka Kalevi Salonen
CPC classification number: H04M3/42382 , H04W4/12 , H04W4/14 , H04W88/184 , H04W92/02
Abstract: A method and system for sending messages in a telecommunications network, in which digital messages which contain information on the desired reply address are mass sent, and messages, which are sent on the basis of the reply-address information are received. The reply-address information of each mass-sent message is converted to correspond to a predefined dialog, in which the stage of the dialog defines unequivocally the reply-address information, so that the transmission and reception of the messages are implemented in different parts of the telecommunications system.
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公开(公告)号：US20170331938A1
公开(公告)日：2017-11-16
申请号：US15664413
申请日：2017-07-31
Applicant: SAMSUNG ELECTRONICS CO., LTD.
Inventor： Hong-chul KIM , Seon-ae KIM , Hyun-jae SHIN
IPC: H04M1/725 , G10L15/26 , H04W4/14 , H04W4/12 , H04W4/18 , H04L12/58 , H04M1/65 , H04M3/42 , H04M7/00 , H04M3/533 , H04W88/02
CPC classification number: H04M1/7255 , G10L15/26 , H04L51/046 , H04L51/066 , H04L51/36 , H04M1/651 , H04M1/72552 , H04M3/42382 , H04M3/42391 , H04M3/533 , H04M7/0042 , H04M2201/40 , H04M2201/60 , H04M2207/18 , H04M2250/60 , H04W4/12 , H04W4/14 , H04W4/18 , H04W88/02
Abstract: Provided are a system and method of providing a voice-message call service. A mobile device that performs a call with an external mobile device comprises a control unit configured to obtain text, the text converted from voice data that is exchanged between the mobile device and the external mobile device, during the call between the mobile device and the external mobile device, and obtain input text input to the mobile device and provided text that is received from the external mobile device; and a display unit configured to arrange the text, the input text, and the provided text and display the arranged text, input text, and provided text on a screen of the device, during the call between the mobile device and the external mobile device.
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公开(公告)号：US09813547B2
公开(公告)日：2017-11-07
申请号：US14717052
申请日：2015-05-20
Applicant: Verizon Patent and Licensing Inc.
Inventor： Woo Beum Lee , Jeffrey M. Walsh , Michelle Felt
IPC: H04M3/00 , H04W4/00 , G06F15/16 , H04M1/725 , H04W4/12 , H04W12/06 , H04M15/00 , H04L12/58 , H04L29/06 , H04W12/00 , H04M3/42 , H04M1/677 , H04W88/02
CPC classification number: H04M1/72577 , H04L51/00 , H04L51/12 , H04L63/0227 , H04M1/677 , H04M3/4217 , H04M3/42382 , H04M15/58 , H04W4/12 , H04W4/24 , H04W12/00 , H04W12/06 , H04W88/02
Abstract: A device may receive one or more preferences for providing a message-based data service. The device may receive, in a text message and from a mobile device, a content request. The content request may identify content to be obtained via a data connection. The device may filter the content request, based on the one or more preferences, to generate a filtered request. The device may obtain the content based on the filtered request and via a data connection. The device may process the content to prepare the content for providing in a text message. The device may provide the content to the mobile device in a text message after processing the content.
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