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    Facsimile apparatus, communication apparatus, communication method and storage medium
    23.
    发明授权
    Facsimile apparatus, communication apparatus, communication method and storage medium 有权
    传真装置，通信装置，通信方法和存储介质

    公开(公告)号：US08873099B2

    公开(公告)日：2014-10-28

    申请号：US14124610

    申请日：2013-10-10

    Applicant: Canon Kabushiki Kaisha

    Inventor： Kaori Nakagawa

    IPC: G06F3/12 ,  H04N1/00 ,  H04N1/32 ,  H04N1/327

    CPC classification number: H04N1/0022 ,  H04L65/1006 ,  H04L65/1069 ,  H04M3/42314 ,  H04M3/51 ,  H04M7/006 ,  H04M2201/50 ,  H04M2201/52 ,  H04N1/32641 ,  H04N1/32667 ,  H04N1/32673 ,  H04N1/32765 ,  H04N1/32786

    Abstract: Provided are a facsimile apparatus, a communication apparatus, and a communication method that perform communication using a session established according to a session initiation protocol (SIP). If an INVITE in which a media type is designated as “audio” is received, an INVITE in which a media type is designated as “image” is transmitted. If a success response is made to the transmitted INVITE, an image session is established and facsimile communication or image communication is executed. If an error response is made to the transmitted INVITE, calling processing for calling an operator is started.

    Abstract translation: 提供了使用根据会话发起协议（SIP）建立的会话来执行通信的传真装置，通信装置和通信方法。 如果接收到媒体类型被指定为“音频”的INVITE，则发送其中媒体类型被指定为“图像”的INVITE。 如果对发送的INVITE进行成功响应，则建立图像会话并执行传真通信或图像通信。 如果对发送的INVITE进行了错误响应，则开始呼叫操作员的呼叫处理。

    Unified messaging platform with intelligent voice recognition (IVR)
    24.
    发明授权
    Unified messaging platform with intelligent voice recognition (IVR) 失效
    具有智能语音识别（IVR）的统一消息平台

    公开(公告)号：US08671149B1

    公开(公告)日：2014-03-11

    申请号：US13847697

    申请日：2013-03-20

    Applicant: John Francis Baxter, Jr.

    Inventor： John Francis Baxter, Jr.

    IPC: G06F15/16

    CPC classification number: H04L51/04 ,  G06Q10/10 ,  G06Q10/107 ,  H04M1/72547 ,  H04M3/4936 ,  H04M3/5307 ,  H04M7/0048 ,  H04M7/0054 ,  H04M2201/52 ,  H04M2250/06 ,  H04M2250/60 ,  H04M2250/74

    Abstract: Unified communication system for consolidating different message sources (e.g. emails, SMS, voice message, fax, etc.) into a single accessible location with the ability to incorporate phone calls, VoIP calls, voice commands, etc. This is achieved through integration of a Speech-ready IVR system with an E-mail client to act as the Unified Communication System. Furthermore, the IVR flexibility allows the user to access messages when internet access is not available or read messages such as SMS and emails when not physically convenient e.g. when user is driving. A computer based server receives a message in the format of SMS, fax, e-mail, or phone message. The server identifies what format the message is in and displays a notification on a graphical user interface. Through integration with a speech ready IVR system user may select to listen to the message or read the message.

    Abstract translation: 用于将不同消息源（例如电子邮件，SMS，语音消息，传真等）整合到单个可访问位置并具有结合电话，VoIP呼叫，语音命令等的统一通信系统。这通过集成 具有电子邮件客户端的语音就绪IVR系统作为统一通信系统。 此外，IVR灵活性允许用户在互联网访问不可用时访问消息，或者在物理上不方便时读取诸如SMS和电子邮件之类的消息。 当用户正在驾驶时 基于计算机的服务器以SMS，传真，电子邮件或电话消息的格式接收消息。 服务器识别消息的格式，并在图形用户界面上显示通知。 通过与语音就绪IVR系统的集成，用户可以选择收听消息或阅读消息。

    Customer premises call handling
    25.
    发明授权
    Customer premises call handling 有权
    客户处理电话处理

    公开(公告)号：US08634331B2

    公开(公告)日：2014-01-21

    申请号：US12020047

    申请日：2008-01-25

    Applicant: Karen Freeman ,  David Robert Macphie ,  Nasahn Adam Sheppard ,  Jason Edward Short ,  Stephan Georgiev

    Inventor： Karen Freeman ,  David Robert Macphie ,  Nasahn Adam Sheppard ,  Jason Edward Short ,  Stephan Georgiev

    IPC: H04Q11/00 ,  H04M3/533 ,  H04L12/58

    CPC classification number: H04M3/533 ,  H04L51/10 ,  H04L51/22 ,  H04M3/02 ,  H04M3/42042 ,  H04M3/42187 ,  H04M3/4288 ,  H04M3/436 ,  H04M3/46 ,  H04M3/465 ,  H04M2201/52 ,  H04M2203/2072

    Abstract: A computer readable storage medium holding a program element for execution by a processor for processing voice calls. The program element comprises an input interface to receive at a customer premises a signal carrying a call request indicative of an incoming voice call, wherein the call request includes a call destination identifier. Also present, a processing element at a customer premises coupled to the input interface. The processing element processes the call destination data to distinguish the call destination identifier from other call destination identifiers that the signal can carry. The processing element also processes the call request to select a handset to which the incoming call is to be linked on the basis of the call destination identifier and links the voice call to the handset. Also provided are a telephone system and method and a telephone system and method involving forwarding calls to voice mail services.

    Abstract translation: 一种计算机可读存储介质，其保存用于处理语音呼叫的处理器执行的程序单元。 节目单元包括输入接口，用于在客户驻地接收携带指示进​​入语音呼叫的呼叫请求的信号，其中呼叫请求包括呼叫目的地标识符。 还存在一个与输入接口耦合的客户驻地处理元件。 处理单元处理呼叫目的地数据，以将呼叫目的地标识符与信号可以承载的其他呼叫目的地标识符区分开。 处理单元还根据呼叫目的地标识符处理呼叫请求以选择要呼入呼叫的手机，并将语音呼叫链接到手机。 还提供了一种电话系统和方法，以及涉及将呼叫转移到语音邮件服务的电话系统和方法。

    Techniques for tracking communication frequency across communication modalities
    30.
    发明授权
    Techniques for tracking communication frequency across communication modalities 有权
    跟踪通信模式通信频率的技术

    公开(公告)号：US07764951B2

    公开(公告)日：2010-07-27

    申请号：US11409328

    申请日：2006-04-20

    Applicant: Labhesh Patel ,  Sanjeev Kumar ,  Joseph Khouri ,  Mukul Jain

    Inventor： Labhesh Patel ,  Sanjeev Kumar ,  Joseph Khouri ,  Mukul Jain

    IPC: H04M3/42

    CPC classification number: H04M3/487 ,  G06Q10/109 ,  H04M3/4211 ,  H04M3/53391 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2201/36 ,  H04M2201/52 ,  H04M2203/2044 ,  H04M2203/2072 ,  H04M2203/353 ,  H04M2203/4509

    Abstract: In on embodiment, techniques for providing alerts to a user when a communication frequency pattern between a user and a contact has not occurred during a pre-determined amount of time are provided. Communication records between the contact and the user can be analyzed to determine if the communication frequency pattern with the contact during the pre-determined amount of time does not meet pre-determined criteria. For example, the criteria may be generate an alert if communications do not occur in the last month, generate an alert if less than five communications occur in the last six months, or any other communication pattern. Also, the content of a communication may be analyzed to determine if a certain topic has been discussed. If a certain topic has not been discussed during the pre-determined amount of time, an alert may also be generated reminding the user that the topic has not been discussed.

    Abstract translation: 在实施例中，提供了在预定时间量内没有发生用户和联系人之间的通信频率模式时向用户提供警报的技术。 可以分析联系人和用户之间的通信记录，以确定在预定时间期间与联系人的通信频率模式是否不符合预定标准。 例如，如果上个月没有发生通信，则标准可能会产生警报，如果在过去六个月内发生少于五次通信，或任何其他通信模式，则会生成警报。 此外，可以分析通信的内容以确定是否已经讨论了某个主题。 如果在预定量的时间内没有讨论某个主题，则还可以产生提醒用户主题尚未被讨论的警报。

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