公开(公告)号：US20130028396A1

公开(公告)日：2013-01-31

申请号：US13193717

申请日：2011-07-29

申请人： Alberto Pasi ,  Mark Schmidt ,  Andrew D. Flockhart

发明人： Alberto Pasi ,  Mark Schmidt ,  Andrew D. Flockhart

IPC分类号： H04M3/56

CPC分类号： H04M3/523 ,  H04M2203/404

摘要： Provided herein is a system and method for sharing control of a customer service provided by a contact center. The method may include: receiving, from a customer, a customer contact to request the customer service; communicating by use of a communication channel between the customer and the contact center in order to provide the customer service; receiving a join request, from the customer, to join an outside party to the customer service; and joining the outside party to the customer service.

摘要翻译： 这里提供了一种用于共享由联络中心提供的客户服务的控制的系统和方法。 该方法可以包括：从客户接收客户联系人以请求客户服务; 通过使用客户和联络中心之间的通信通道进行通信，以提供客户服务; 从客户接收加入请求，加入外部聚会到客户服务; 并加入到客户服务的外部聚会。

公开(公告)号：US08571195B2

公开(公告)日：2013-10-29

申请号：US13193717

申请日：2011-07-29

申请人： Alberto Pasi ,  Mark Schmidt ,  Andrew D. Flockhart

发明人： Alberto Pasi ,  Mark Schmidt ,  Andrew D. Flockhart

IPC分类号： H04M3/42

CPC分类号： H04M3/523 ,  H04M2203/404

摘要： Provided herein is a system and method for sharing control of a customer service provided by a contact center. The method may include: receiving, from a customer, a customer contact to request the customer service; communicating by use of a communication channel between the customer and the contact center in order to provide the customer service; receiving a join request, from the customer, to join an outside party to the customer service; and joining the outside party to the customer service.

摘要翻译： 本文提供了一种用于共享由联络中心提供的客户服务的控制的系统和方法。 该方法可以包括：从客户接收客户联系人以请求客户服务; 通过使用客户和联络中心之间的通信通道进行通信，以提供客户服务; 从客户接收加入请求，加入外部聚会到客户服务; 并加入到客户服务的外部聚会。

公开(公告)号：US08678971B2

公开(公告)日：2014-03-25

申请号：US13140670

申请日：2009-12-18

申请人： Mark Schmidt ,  Michael Schwekutsch ,  Colin Zaers

发明人： Mark Schmidt ,  Michael Schwekutsch ,  Colin Zaers

IPC分类号： F16H48/22

CPC分类号： F16H48/295 ,  F16D27/004 ,  F16D28/00 ,  F16H48/22 ,  F16H48/24 ,  F16H48/30 ,  F16H2048/343

摘要： A drive assembly for a multi-axle driven motor vehicle is disclosed herein. The drive assembly comprises a differential unit having a rotational axis, an input part and two output parts drivably connected to the input part, an externally controllable selectable coupling, and an externally controllable locking coupling. The output parts have a compensating effect among each other. The externally controllable selectable coupling is for drivably connecting the differential unit to a drive source. The externally controllable locking coupling is for locking the compensatory movement between both output parts of the differential unit. The selectable coupling and the locking coupling are arranged coaxially to the rotational axis.

摘要翻译： 本文公开了一种用于多轴驱动机动车辆的驱动组件。 驱动组件包括具有旋转轴的差速单元，输入部分和可驱动地连接到输入部分的两个输出部分，外部可控可选联接器和外部可控制的锁定联接器。 输出部分之间具有补偿效果。 外部可控的可选联接器用于将差动单元可驱动地连接到驱动源。 外部可控锁定联轴器用于锁定差速单元的两个输出部分之间的补偿运动。 可选择的联接和锁定联接件与旋转轴线同轴设置。

公开(公告)号：US08668615B2

公开(公告)日：2014-03-11

申请号：US13140734

申请日：2009-12-18

申请人： Mark Schmidt ,  Michael Schwekutsch ,  Colin Zaers ,  Artur Grunwald

发明人： Mark Schmidt ,  Michael Schwekutsch ,  Colin Zaers ,  Artur Grunwald

IPC分类号： B60K17/34 ,  F16H48/30

CPC分类号： F16H48/30 ,  F16D21/06 ,  F16D25/082 ,  F16D48/0206 ,  F16D2500/1026 ,  F16D2500/10425 ,  F16D2500/10431 ,  F16D2500/3024 ,  F16D2500/30412 ,  F16D2500/30421 ,  F16H48/08 ,  F16H48/22 ,  F16H48/32 ,  F16H2200/2071

摘要： A drive assembly for a motor vehicle driven by a plurality of axles includes a differential unit, an externally controllable hang-on coupling, an externally controllable locking coupling, a first hydraulic actuating unit, and a second hydraulic actuating unit. The differential unit includes an input part that is rotatably drivable around an axis of rotation, and two output parts drivingly connected to the input part. The hang-on coupling drivingly connects the differential unit and a driveshaft. The locking coupling locks the differential movement between the two output parts of the differential assembly. The first hydraulic actuating unit actuates the hang-on coupling and the second hydraulic actuating unit actuates the locking coupling. The first hydraulic actuating unit, the hang-on coupling, the second hydraulic actuating unit and the locking coupling are arranged coaxially relative to the axis of rotation.

摘要翻译： 用于由多个车轴驱动的机动车辆的驱动组件包括差速器单元，外部可控制的悬挂联轴器，外部可控制的锁定联接器，第一液压致动单元和第二液压致动单元。 差速单元包括可围绕旋转轴线可旋转地驱动的输入部件和驱动地连接到输入部件的两个输出部件。 悬挂联轴器驱动地连接差速器和驱动轴。 锁定联接器锁定差速器组件的两个输出部分之间的差速运动。 第一液压致动单元致动悬挂联接器，第二液压致动单元致动锁定联接器。 第一液压致动单元，悬挂联接器，第二液压致动单元和锁定联接器相对于旋转轴线同轴设置。

公开(公告)号：US08172141B2

公开(公告)日：2012-05-08

申请号：US11980319

申请日：2007-10-30

申请人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Anatoly Kotlarsky ,  Michael Veksland ,  Mark Hernandez ,  John Gardner ,  Steven Essinger ,  Patrick Giordano ,  Sean Kearney ,  Mark Schmidt ,  John A. Furlong ,  Nicholas Ciarlante ,  Yong Liu ,  Jie Ren ,  Xi Tao ,  JiBin Liu ,  Ming Zhuo ,  Duane Ellis

发明人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Anatoly Kotlarsky ,  Michael Veksland ,  Mark Hernandez ,  John Gardner ,  Steven Essinger ,  Patrick Giordano ,  Sean Kearney ,  Mark Schmidt ,  John A. Furlong ,  Nicholas Ciarlante ,  Yong Liu ,  Jie Ren ,  Xi Tao ,  JiBin Liu ,  Ming Zhuo ,  Duane Ellis

IPC分类号： G06K7/10

CPC分类号： A47F9/046 ,  G02B27/48 ,  G06K7/10544 ,  G06K7/10564 ,  G06K7/10574 ,  G06K7/10613 ,  G06K7/10623 ,  G06K7/10693 ,  G06K7/10712 ,  G06K7/10722 ,  G06K7/10732 ,  G06K7/10782 ,  G06K7/10792 ,  G06K7/10851 ,  G06K7/10861 ,  G06K9/2027 ,  G06K2017/0067 ,  G06K2207/1012 ,  G06Q20/208 ,  G06Q30/06 ,  G07G1/0036 ,  G07G1/0045 ,  G07G3/00 ,  G07G3/006

摘要： A multi-stage laser beam despeckling device including a first laser beam despeckling module for optically multiplexing an input laser beam into a temporal/spatial coherence-reduced output laser beam; and a second laser beam despeckling module, optically coupled to the first laser beam despeckling module, for receiving the temporal/spatial coherence-reduced as an input laser beam to the second despeckling module and producing a further temporal/spatial coherence-reduced output laser beam.

摘要翻译： 一种多级激光束解散装置，包括用于将输入激光束光学地多路复用到时间/空间相干减少的输出激光束中的第一激光束去散射模块; 以及光学耦合到第一激光束去散射模块的第二激光束去散射模块，用于接收作为输入激光束的时间/空间相干减少到第二去散射模块，并产生进一步的时间/空间相干减小的输出激光束 。

公开(公告)号：US07993233B2

公开(公告)日：2011-08-09

申请号：US12731897

申请日：2010-03-25

申请人： Theodor Gassmann ,  Mark Schmidt ,  Andreas Pottharst ,  Kurt Mueller

发明人： Theodor Gassmann ,  Mark Schmidt ,  Andreas Pottharst ,  Kurt Mueller

IPC分类号： F16J37/08 ,  F16D19/00

CPC分类号： F16H48/10 ,  F16D13/52 ,  F16D13/58 ,  F16D27/004 ,  F16D27/115 ,  F16D27/14 ,  F16D28/00 ,  F16H48/08 ,  F16H48/22 ,  F16H48/295 ,  F16H48/30 ,  F16H48/34 ,  F16H2048/106 ,  F16H2048/204 ,  F16H2048/343

摘要： A friction coupling assembly includes: an actuator in the form of a ball ramp assembly, a plate package, and a ball bearing. The actuator has two coaxial discs, wherein the faces of the two discs each have ball grooves of increasing depth. Pairs of opposed ball grooves hold balls to axially support the two discs. The plate package is arranged coaxially relative to the discs and has outer plates for fixing to a coupling carrier and inner plates for fixing to a coupling hub. The ball bearing is for axially supporting the at least one rotatingly drivable disc, wherein a first bearing race of the ball bearing is integrally formed with the at least one rotatingly drivable disc.

摘要翻译： 摩擦联接组件包括：滚珠坡道组件，板组件和球轴承形式的致动器。 致动器具有两个同轴盘，其中两个盘的表面各自具有增加深度的球槽。 一对相对的球槽保持球轴向支撑两个盘。 板组件相对于圆盘同轴布置，并且具有用于固定到联接器托架的外板和用于固定到联接毂的内板。 所述滚珠轴承用于轴向支撑所述至少一个可旋转驱动的盘，其中所述滚珠轴承的第一轴承座与所述至少一个可旋转驱动的盘一体地形成。

公开(公告)号：US20100222175A1

公开(公告)日：2010-09-02

申请号：US12731897

申请日：2010-03-25

申请人： Theodor Gassmann ,  Mark Schmidt ,  Andreas Pottharst ,  Kurt Müller

发明人： Theodor Gassmann ,  Mark Schmidt ,  Andreas Pottharst ,  Kurt Müller

IPC分类号： F16D13/40 ,  F16H48/06 ,  F16D13/52 ,  F16D19/00

CPC分类号： F16H48/10 ,  F16D13/52 ,  F16D13/58 ,  F16D27/004 ,  F16D27/115 ,  F16D27/14 ,  F16D28/00 ,  F16H48/08 ,  F16H48/22 ,  F16H48/295 ,  F16H48/30 ,  F16H48/34 ,  F16H2048/106 ,  F16H2048/204 ,  F16H2048/343

摘要： A friction coupling assembly includes: an actuator in the form of a ball ramp assembly, a plate package, and a ball bearing. The actuator has two coaxial discs, wherein the faces of the two discs each have ball grooves of increasing depth. Pairs of opposed ball grooves hold balls to axially support the two discs. The plate package is arranged coaxially relative to the discs and has outer plates for fixing to a coupling carrier and inner plates for fixing to a coupling hub. The ball bearing is for axially supporting the at least one rotatingly drivable disc, wherein a first bearing race of the ball bearing is integrally formed with the at least one rotatingly drivable disc.

摘要翻译： 摩擦联接组件包括：滚珠坡道组件，板组件和球轴承形式的致动器。 致动器具有两个同轴盘，其中两个盘的表面各自具有增加深度的球槽。 一对相对的球槽保持球轴向支撑两个盘。 板组件相对于圆盘同轴布置，并且具有用于固定到联接器托架的外板和用于固定到联接毂的内板。 所述滚珠轴承用于轴向支撑所述至少一个可旋转驱动的盘，其中所述滚珠轴承的第一轴承座与所述至少一个可旋转驱动的盘一体地形成。

公开(公告)号：US07665665B2

公开(公告)日：2010-02-23

申请号：US11978943

申请日：2007-10-30

申请人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Anatoly Kotlarsky ,  Michael Veksland ,  Mark Hernandez ,  John Gardner ,  Steven Essinger ,  Patrick Giordano ,  Sean Kearney ,  Mark Schmidt ,  John A. Furlong ,  Nicholas Ciarlante ,  Yong Liu ,  Jie Ren ,  Xi Tao ,  JiBin Liu ,  Ming Zhuo ,  Duane Ellis

发明人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Anatoly Kotlarsky ,  Michael Veksland ,  Mark Hernandez ,  John Gardner ,  Steven Essinger ,  Patrick Giordano ,  Sean Kearney ,  Mark Schmidt ,  John A. Furlong ,  Nicholas Ciarlante ,  Yong Liu ,  Jie Ren ,  Xi Tao ,  JiBin Liu ,  Ming Zhuo ,  Duane Ellis

IPC分类号： G06K7/10

CPC分类号： A47F9/046 ,  G02B27/48 ,  G06K7/10544 ,  G06K7/10564 ,  G06K7/10574 ,  G06K7/10613 ,  G06K7/10623 ,  G06K7/10693 ,  G06K7/10712 ,  G06K7/10722 ,  G06K7/10732 ,  G06K7/10782 ,  G06K7/10792 ,  G06K7/10851 ,  G06K7/10861 ,  G06K9/2027 ,  G06K2017/0067 ,  G06K2207/1012 ,  G06Q20/208 ,  G06Q30/06 ,  G07G1/0036 ,  G07G1/0045 ,  G07G3/00 ,  G07G3/006

摘要： A digital illumination and imaging system employing one or more planar laser illumination modules (PLIMs) each including: (i) a laser illumination source driven preferably by high frequency modulated (HFM) diode current drive circuitry; (ii) a beam collimating optics disposed beyond the laser source; (ii) an optical beam multiplexer (OMUX) device disposed beyond the collimating optics; and (iv) a planarizing-type illumination lens array disposed beyond the OMUX device, and arranged for generating a plurality of substantially planar coherence-reduced laser illumination beams (PLIBs) that form a composite substantially planar laser illumination beam (PLIB) having substantially reduced spatial/temporal coherence. A digital image detection array for detecting digital images of an object illuminated by the composite substantially planar laser illumination beam. By virtue of the present invention, the power of speckle pattern noise, observed in a digital image of an object detected at the digital image detection array, is substantially reduced when the digital image is formed using the substantially planar laser illumination beam.

摘要翻译： 一种使用一个或多个平面激光照射模块（PLIM）的数字照明和成像系统，每个平面激光照射模块包括：（i）优选地由高频调制（HFM）二极管电流驱动电路驱动的激光照明源; （ii）设置在激光源之外的光束准直光学器件; （ii）设置在准直光学器件之外的光束多路复用器（OMUX）器件; 并且（iv）平面化型照明透镜阵列，其设置在所述OMUX器件之外，并且被布置成产生形成基本上平坦的复合激光照明光束（PLIB）的多个基本上平面的相干相干激光照射光束（PLIB） 空间/时间一致性。 一种数字图像检测阵列，用于检测被复合的基本平面的激光照射光束照射的物体的数字图像。 根据本发明，当使用基本上平面的激光照射光束形成数字图像时，在数字图像检测阵列检测到的物体的数字图像中观察到的散斑图案噪声的功率大大降低。

公开(公告)号：US07651028B2

公开(公告)日：2010-01-26

申请号：US11729525

申请日：2007-03-29

申请人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Mikhail Veksland ,  Anatoly Kotlarsky ,  John Furlong ,  Mark Hernandez ,  Nicola Ciarlante ,  Mark Schmidt

发明人： C. Harry Knowles ,  Xiaoxun Zhu ,  Timothy Good ,  Tao Xian ,  Mikhail Veksland ,  Anatoly Kotlarsky ,  John Furlong ,  Mark Hernandez ,  Nicola Ciarlante ,  Mark Schmidt

IPC分类号： G06K15/12

CPC分类号： G06K7/10712 ,  G06K7/10693 ,  G06K7/10722 ,  G06K7/10732 ,  G06K7/10851 ,  G06K9/2027 ,  G06K2207/1012 ,  G06Q20/20 ,  G06Q20/202 ,  G06Q20/203 ,  G06Q20/208 ,  G06Q20/209 ,  G06Q30/06

摘要： A digital image capture and processing system for automatically recognizing objects at a point of sale (POS) station. The system comprising a system housing having an imaging window, and containing a digital image capturing and processing engine including a plurality of coplanar illumination and imaging stations. The stations generate and project a complex of coplanar illumination and imaging planes through the imaging window, and within a 3D imaging volume definable relative to the imaging window for omni-directional imaging of objects passing through the 3D imaging volume, and generate digital linear images of the object as the object intersects coplanar illumination and imaging planes within the 3D imaging volume during system operation. A database is provided for storing one or more object libraries representing objects that can be recognized by the system. A digital image processing subsystem automatically (i) processes digital images generated by said coplanar illumination and imaging stations, (ii) extracts object features from processed digital images, and (iii) recognizes objects which are represented by the object libraries and producing information representative of recognized objects for display at the POS station.

摘要翻译： 一种用于在销售点（POS）站自动识别物体的数字图像捕获和处理系统。 该系统包括具有成像窗口的系统壳体，并且包含包括多个共面照明和成像站的数字图像捕获和处理引擎。 这些站通过成像窗口生成并投影共面照明和成像平面的复合体，并且在相对于成像窗口定义的3D成像体内，用于通过3D成像体的物体的全方位成像，并且生成数字线性图像 作为对象的物体在系统操作期间与3D成像体积内的共面照明和成像平面相交。 提供了一个数据库，用于存储一个或多个表示可被系统识别的对象的对象库。 数字图像处理子系统自动（i）处理由所述共面照明和成像站产生的数字图像，（ii）从经处理的数字图像中提取对象特征，以及（iii）识别由对象库表示的对象并产生代表 识别的对象在POS站显示。

公开(公告)号：US07611063B2

公开(公告)日：2009-11-03

申请号：US11890524

申请日：2007-08-06

申请人： David M. Wilz, Sr. ,  George B. Rockstein ,  Robert E. Blake ,  Mark Schmidt ,  Garrett Russell ,  Donald T. Hudrick ,  Stephen J. Colavito ,  Carl Harry Knowles

发明人： David M. Wilz, Sr. ,  George B. Rockstein ,  Robert E. Blake ,  Mark Schmidt ,  Garrett Russell ,  Donald T. Hudrick ,  Stephen J. Colavito ,  Carl Harry Knowles

IPC分类号： G06K9/22

CPC分类号： B82Y15/00 ,  G06K7/10 ,  G06K7/10544 ,  G06K7/10564 ,  G06K7/10584 ,  G06K7/10594 ,  G06K7/10603 ,  G06K7/10663 ,  G06K7/10673 ,  G06K7/10693 ,  G06K7/10702 ,  G06K7/10792 ,  G06K7/10801 ,  G06K7/10811 ,  G06K7/10851 ,  G06K7/10861 ,  G06K7/10871 ,  G06K7/10881 ,  G06K7/10891 ,  G06K7/14 ,  G06K2207/1012

摘要： An automatically-activated code symbol reading system includes a hand-supportable housing having a light transmission aperture through which a field of view (FOV) passes; and an automatically-activated bar code symbol reading mechanism for repeatedly reading code symbols on an object in the FOV, within a predetermined time period, and in response to each new successful reading of the code symbols, producing a new symbol character data string representative of the read code symbol. A system control subsystem (i) automatically activates the automatically-activated bar code symbol reading mechanism in response to the detection of the object in at least a portion of the FOV, and (ii) automatically activates the data transmission circuit in response to the generation of the data transmission control activation signal so that a symbol character data string, produced currently with or immediately subsequent to the activation of the manually-activatable data transmission switch, is transmitted to a host system.

摘要翻译： 一种自动激活的代码符号读取系统包括：手持式外壳，其具有通过视场（FOV）通过的光传输孔; 以及自动激活的条形码符号读取机构，用于在预定时间段内重复地读取FOV中的对象上的代码符号，并且响应于代码符号的每次新的成功读取，产生代表 读取代码符号。 系统控制子系统（i）响应于FOV的至少一部分中的对象的检测而自动激活自动激活的条形码符号读取机构，并且（ii）响应于生成而自动激活数据传输电路 的数据传输控制激活信号，使得当前与手动激活的数据传输交换机的激活之后或之后产生的符号字符数据串被发送到主机系统。