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1.Customer interface system for managing communications services including toll free services 失效
标题翻译: 用于管理通信服务的客户接口系统,包括免费服务公开(公告)号:US07447736B2
公开(公告)日:2008-11-04
申请号:US10835326
申请日:2004-04-30
申请人: Carol Y. Devine , Richard W. Shoulberg , Gerald A. Shifrin , Robert A. Pfister , Douglas B. Fenley , Charles A. Suscheck , P. Alex Delano , W. Russell Kennington , Andre R. Brandt , Sajan J. Pillai , Edward Schwarz , Arieh Shamash
发明人: Carol Y. Devine , Richard W. Shoulberg , Gerald A. Shifrin , Robert A. Pfister , Douglas B. Fenley , Charles A. Suscheck , P. Alex Delano , W. Russell Kennington , Andre R. Brandt , Sajan J. Pillai , Edward Schwarz , Arieh Shamash
IPC分类号: G06F13/00
CPC分类号: H04L65/80 , G06F11/0709 , G06F11/0757 , G06F11/0769 , G06F11/0781 , G06F11/0784 , G06F11/324 , G06F11/327 , G06F11/328 , G06F11/3495 , G06F17/30893 , G06F21/00 , G06F2201/86 , G06F2201/875 , G06F2221/2137 , G06F2221/2149 , G06Q30/02 , G06Q30/06 , H04L12/14 , H04L12/1428 , H04L29/06 , H04L29/06027 , H04L41/024 , H04L41/06 , H04L41/142 , H04L41/18 , H04L41/22 , H04L41/28 , H04L43/045 , H04L43/06 , H04L43/062 , H04L43/0811 , H04L43/0852 , H04L63/0209 , H04L63/0236 , H04L63/0281 , H04L63/0464 , H04L63/0815 , H04L63/166 , H04L67/02 , H04L67/025 , H04L67/04 , H04L67/06 , H04L67/1002 , H04L67/1038 , H04L67/14 , H04L67/142 , H04L67/20 , H04L67/22 , H04L67/26 , H04L67/306 , H04L67/322 , H04L67/325 , H04L67/327 , H04L67/34 , H04L67/36 , H04L69/08 , H04L69/16 , H04L69/329 , H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/49 , H04M15/51 , H04M15/58 , H04M15/745 , H04M15/80 , H04M15/8044 , H04M15/83 , H04M15/8351 , H04M15/84 , H04M2215/0104 , H04M2215/0108 , H04M2215/0152 , H04M2215/0164 , H04M2215/0168 , H04M2215/0176 , H04M2215/018 , H04M2215/0188 , H04M2215/42 , H04M2215/46 , H04M2215/54 , H04M2215/745 , H04M2215/81 , H04M2215/8108 , H04M2215/8129 , H04M2215/82
摘要: A network management system allows a customer of a communications service provider to manage communications services using a web server that communicates with a client web browser. The customer is able to view information associated with various communications systems and services via the client web browser. The customer is also able to submit requests for changes in service to the web server.
摘要翻译: 网络管理系统允许通信服务提供商的客户使用与客户端web浏览器通信的web服务器来管理通信服务。 客户能够通过客户端Web浏览器查看与各种通信系统和服务相关的信息。 客户还可以向Web服务器提交服务更改请求。
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2.Integrated customer interface system for communications network management 失效
标题翻译: 综合客户接口系统,用于通信网络管理公开(公告)号:US06763376B1
公开(公告)日:2004-07-13
申请号:US09160725
申请日:1998-09-25
申请人: Carol Y. Devine , Richard W. Shoulberg , Gerald A. Shifrin , Robert A. Pfister , Douglas B. Fenley , Charles A. Suscheck , P. Alex Delano , W. Russell Kennington , Andre R. Brandt , Sajan J. Pillai , Edward Schwarz , Arich Shamash
发明人: Carol Y. Devine , Richard W. Shoulberg , Gerald A. Shifrin , Robert A. Pfister , Douglas B. Fenley , Charles A. Suscheck , P. Alex Delano , W. Russell Kennington , Andre R. Brandt , Sajan J. Pillai , Edward Schwarz , Arich Shamash
IPC分类号: G06F15173
CPC分类号: H04L65/80 , G06F11/0709 , G06F11/0757 , G06F11/0769 , G06F11/0781 , G06F11/0784 , G06F11/324 , G06F11/327 , G06F11/328 , G06F11/3495 , G06F17/30893 , G06F21/00 , G06F2201/86 , G06F2201/875 , G06F2221/2137 , G06F2221/2149 , G06Q30/02 , G06Q30/06 , H04L12/14 , H04L12/1428 , H04L29/06 , H04L29/06027 , H04L41/024 , H04L41/06 , H04L41/142 , H04L41/18 , H04L41/22 , H04L41/28 , H04L43/045 , H04L43/06 , H04L43/062 , H04L43/0811 , H04L43/0852 , H04L63/0209 , H04L63/0236 , H04L63/0281 , H04L63/0464 , H04L63/0815 , H04L63/166 , H04L67/02 , H04L67/025 , H04L67/04 , H04L67/06 , H04L67/1002 , H04L67/1038 , H04L67/14 , H04L67/142 , H04L67/20 , H04L67/22 , H04L67/26 , H04L67/306 , H04L67/322 , H04L67/325 , H04L67/327 , H04L67/34 , H04L67/36 , H04L69/08 , H04L69/16 , H04L69/329 , H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/49 , H04M15/51 , H04M15/58 , H04M15/745 , H04M15/80 , H04M15/8044 , H04M15/83 , H04M15/8351 , H04M15/84 , H04M2215/0104 , H04M2215/0108 , H04M2215/0152 , H04M2215/0164 , H04M2215/0168 , H04M2215/0176 , H04M2215/018 , H04M2215/0188 , H04M2215/42 , H04M2215/46 , H04M2215/54 , H04M2215/745 , H04M2215/81 , H04M2215/8108 , H04M2215/8129 , H04M2215/82
摘要: A network management system allows a customer to manage communications services using a web server that communicates with a client web browser. The client is able to view information associated with various communications systems and services via the client web browser. The client is also able to submit requests for changes in service to the web server.
摘要翻译: 网络管理系统允许客户使用与客户端web浏览器通信的web服务器来管理通信服务。 客户端能够通过客户端Web浏览器查看与各种通信系统和服务相关的信息。 客户端还可以向Web服务器提交服务更改请求。
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公开(公告)号:US06714979B1
公开(公告)日:2004-03-30
申请号:US09159402
申请日:1998-09-24
IPC分类号: G06F15173
CPC分类号: H04L65/105 , G06F11/0709 , G06F11/0769 , G06F11/0781 , G06F11/3495 , G06F17/30893 , G06F2221/2149 , G06Q10/10 , G06Q30/02 , G06Q30/06 , H04L12/14 , H04L12/1428 , H04L29/06 , H04L41/06 , H04L41/18 , H04L41/22 , H04L41/28 , H04L63/0209 , H04L63/0236 , H04L63/0281 , H04L63/0428 , H04L63/0464 , H04L63/0815 , H04L63/162 , H04L63/166 , H04L63/168 , H04L65/1063 , H04L65/1069 , H04L67/025 , H04L67/142 , H04L67/28 , H04L67/2819 , H04L67/2823 , H04L67/306 , H04L69/08 , H04L69/329 , H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/49 , H04M15/51 , H04M15/58 , H04M15/745 , H04M15/80 , H04M15/8044 , H04M15/83 , H04M15/8351 , H04M15/84 , H04M2215/0104 , H04M2215/0108 , H04M2215/0152 , H04M2215/0164 , H04M2215/0168 , H04M2215/0176 , H04M2215/018 , H04M2215/0188 , H04M2215/42 , H04M2215/46 , H04M2215/54 , H04M2215/745 , H04M2215/81 , H04M2215/8108 , H04M2215/8129 , H04M2215/82 , Y10S707/99933 , Y10S707/99934 , Y10S707/99939
摘要: A data warehousing infrastructure for telecommunications priced call detail data is integrated with a Web/Internet based reporting system providing a common GUI enabling the requesting, customizing, scheduling and viewing of various types of priced call detail data reports. Such an infrastructure performs an extraction process to obtain only those billing detail records of entitled customers, and a harvesting process for transforming the billing records into a star schema format for storage in one or more operational data storage devices. The system is integrated with a database server supporting expedient and accurate access to the customer's telecommunications priced call detail data for priced call detail data report generation.
摘要翻译: 用于电信价格的呼叫详细数据的数据仓库基础设施与基于Web /因特网的报告系统集成,其提供通用GUI,使得能够请求,定制,调度和查看各种类型的定价呼叫详细数据报告。 这样的基础设施执行提取过程以仅获得被授权客户的计费细节记录,以及用于将计费记录转换为星型模式格式以用于存储在一个或多个操作数据存储设备中的收集过程。 该系统与数据库服务器集成,支持便利和准确地访问客户的电话定价呼叫详细数据,用于定价的呼叫详细数据报告生成。
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公开(公告)号:US06377993B1
公开(公告)日:2002-04-23
申请号:US09159684
申请日:1998-09-24
申请人: Andre R. Brandt , Sajan J. Pillai
发明人: Andre R. Brandt , Sajan J. Pillai
IPC分类号: G06F1300
CPC分类号: H04L63/02 , G06F11/0709 , G06F11/0757 , G06F11/0769 , G06F11/0775 , G06F11/0781 , G06F11/0784 , G06F11/202 , G06F11/32 , G06F11/324 , G06F11/327 , G06F11/328 , G06F11/3495 , G06F17/30893 , G06F21/00 , G06F21/41 , G06F21/552 , G06F2201/81 , G06F2201/86 , G06F2201/875 , G06F2221/2137 , G06F2221/2149 , G06Q10/10 , G06Q10/107 , G06Q20/102 , G06Q20/382 , G06Q30/02 , G06Q30/06 , G06Q30/0601 , G06Q30/0609 , G06Q30/0635 , G06Q99/00 , H04L12/14 , H04L12/1428 , H04L29/06027 , H04L41/0213 , H04L41/0233 , H04L41/024 , H04L41/0253 , H04L41/06 , H04L41/0681 , H04L41/08 , H04L41/0803 , H04L41/0879 , H04L41/142 , H04L41/18 , H04L41/22 , H04L41/28 , H04L41/5009 , H04L41/5022 , H04L41/5029 , H04L41/5032 , H04L41/5035 , H04L41/5061 , H04L41/5064 , H04L41/5067 , H04L41/5074 , H04L41/5083 , H04L41/5096 , H04L43/00 , H04L43/024 , H04L43/045 , H04L43/06 , H04L43/062 , H04L43/065 , H04L43/067 , H04L43/0805 , H04L43/0811 , H04L43/0817 , H04L43/0829 , H04L43/0847 , H04L43/0852 , H04L43/0876 , H04L43/0888 , H04L43/0894 , H04L43/10 , H04L43/106 , H04L43/16 , H04L51/00 , H04L63/0209 , H04L63/0218 , H04L63/0236 , H04L63/0272 , H04L63/0281 , H04L63/0428 , H04L63/0442 , H04L63/0464 , H04L63/08 , H04L63/0807 , H04L63/0815 , H04L63/0823 , H04L63/083 , H04L63/162 , H04L63/166 , H04L63/168 , H04L63/18 , H04L65/4007 , H04L65/80 , H04M3/5175 , H04M3/5191 , H04M15/00 , H04M15/41 , H04M15/43 , H04M15/44 , H04M15/49 , H04M15/51 , H04M15/58 , H04M15/705 , H04M15/721 , H04M15/745 , H04M15/80 , H04M15/8044 , H04M15/83 , H04M15/8351 , H04M15/84 , H04M2215/0104 , H04M2215/0108 , H04M2215/0152 , H04M2215/0164 , H04M2215/0168 , H04M2215/0176 , H04M2215/018 , H04M2215/0188 , H04M2215/42 , H04M2215/46 , H04M2215/54 , H04M2215/7009 , H04M2215/7045 , H04M2215/745 , H04M2215/81 , H04M2215/8108 , H04M2215/8129 , H04M2215/82 , Y10S379/90 , Y10S707/99931 , Y10S707/99937 , Y10S707/99938 , Y10S707/99939 , Y10S707/99944 , Y10S715/969
摘要: An Intranet/Internet/Web-based data management tool that provides a common GUI enabling the requesting, customizing, scheduling and viewing of various types of priced call detail data reports pertaining to a customer's usage of telecommunications services. The Web-based reporting system tool comprises a novel Web-based, client-server application integrated with an operational data management/storage infrastructure that enables customers to access their own relevant data information timely, rapidly and accurately through the GUI client interface. The data management system infrastructure is designed to enable the secure initiation, acquisition, and presentation of telecommunications priced call detail data reports to customer workstations implementing a web browser.
摘要翻译: 内部网/互联网/基于Web的数据管理工具,提供通用GUI,使得能够请求,定制,调度和查看与客户使用电信服务有关的各种类型的定价呼叫详细数据报告。 基于Web的报告系统工具包括一个基于Web的客户端服务器应用程序,集成了运营数据管理/存储基础设施,使客户可以通过GUI客户端界面及时,快速,准确地访问自己的相关数据信息。 数据管理系统基础设施旨在使电信定价呼叫详细数据报告的安全启动,获取和呈现能够实现Web浏览器的客户工作站。
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